Genesis Intelligent Assistant App SupportHyundai Motor America

Genesis Intelligent Assistant App Support

4.6
4.69587 star

Total 31,711 Ratings

What is Genesis Intelligent Assistant? Description of Genesis Intelligent Assistant

Genesis Intelligent Assistant allows you to access features on your Genesis vehicle remotely from anywhere. Start your vehicle, lock or unlock your doors and more.
With the Genesis Intelligent Assistant App you can:
• Remotely start your vehicle
• Search and send Points of Interest to your vehicle
• Remotely unlock or lock the door
• Check if your doors are locked or unlocked
• Remotely activate the horn and lights
• Find your car
• Access your saved POIs
• Make a service appointment
• Access Genesis Connected Services
• Access maintenance information and Monthly Vehicle Health Report
• Receive calculated departure messages for synced calendar events with location
• Receive proactive notifications to remotely start and cool or heat your vehicle based on current temperature
• Five Genesis widgets for Remote Features, Parking, POI search & Send to Car, and more

Genesis app also supports Apple Watch features. Use voice command or Smartwatch menu to access select features.
With the Genesis Apple Watch App you can:
• Remotely start your vehicle (with force touch)
• Remotely unlock or lock the door
• Remotely activate the horn and lights
• Find your car
• Set parking meter reminders

For technical assistance contact: [email protected]
As a security measure to protect your account, this app is not supported on jailbroken devices.


  1. Genesis Intelligent Assistant App User Reviews
  2. Genesis Intelligent Assistant Pros
  3. Genesis Intelligent Assistant Cons
  4. Is Genesis Intelligent Assistant legit?
  5. Should I download Genesis Intelligent Assistant?
  6. Genesis Intelligent Assistant Screenshots
  7. Product details of Genesis Intelligent Assistant

Genesis Intelligent Assistant App User Reviews

What do you think about Genesis Intelligent Assistant app? Ask the appsupports.co community a question about Genesis Intelligent Assistant!

Please wait! Facebook Genesis Intelligent Assistant app comments loading...


Genesis Intelligent Assistant Pros

Genesis 80 remote start disappointingFirst I understand that Genesis is trying to attach the luxury vehicle moniker to this vehicle. However to accomplish this, one of the things that needs a lot of work , is this app. I am very tech savvy so this review is not user error. The app is very slow. I find that when it works there is a 45 sec to 1 min lag time. There is a more than occasional failure rate in starting the car for a variety of reasons , from server busy to other reasons not specified. In addition it only activates the defrost or blower, and not the seats or steering wheel. I have a Mercedes Lexus and Jeep. They all activate multiple functions in the car, and the Jeep particularly will activate different function based on the external temperature. This app needs to be refined , with faster reaction time if people are going to view this vehicle as special. The technology is no longer just available on high end cars, and many lower level vehicles operate much more efficiently..Softhsnds7Version: 2.8.14

Add ability to customize notificationsIt’s a great app, but I enabled the notifications and I get “it’s warm out cool your genesis” maybe 5 times a day, and multiple notifications about my calendar for the same appointment even though I have apps that do that for me already, without generating multiple. I really would like ability to customize which notifications I receive so I can silence the ones I don’t need and only get important ones. Other than that app is fine. Please also don’t auto enroll me in data collection - dealer specifically said they don’t sell my data but that sours my experience when the app says “we will share your data with third parties” so that was a lie. Not the devs fault or issue with app Funny enough I just got ten notifications when I opened my app when I went to check writing this review..ThorzzzzzzzxVersion: 2.9.3

✓   Genesis Intelligent Assistant Positive Reviews

Genesis Intelligent Assistant Cons

SlowIt’s slow. You have to reset the app before using so you can’t leave the app open. Remote starts are slow and sometimes just don’t happen. I’m not sure if it worth being tracked and spied on by their privacy policy. Update: Received an email about my Review which asked me to make sure my OS was updated and I was using the latest version. I’ve always been updated. The new version is the same features with a different layout. Unfortunately, server issues still exist. I also had to deny the app access to my calendar and delete and reinstall the app. This was because the app would notify me constantly about events in my calendar that I don’t drive to. No option to turn it off. Once again the privacy policy is to collective and it still has a slow response, slower than 3G. It is unreliable even when the car is 15 feet away in the driveway. It’s disappointing to send a request to start the engine, heater, defrost, and seat heat on a freezing morning, then walk out the front door and find out nothing happened as requested. Using the key fob works better..MonkyflyboyVersion: 3.0.3

Very, very slow and needs a lot of workThe app works *most* of the time, but very slowly. On a 400mb/s 8ms latency connection, it takes 30 seconds to 4 minutes to do such tasks as start the vehicle, close doors, or simply to refresh. Since my connection is not the issue, this appears to be an app and/or server issue on the part of Genesis. Running iOS 13.1.2 on an iPhone Xs. Dealers upload service records to the Genesis portal. However, you can’t see the services performed when clicking “Service History Tool” in the app. Results are always blank. Instead service history can only be seen on the desktop Genesis owners site. However “Services History Tool” does let you add your own service records, but those are NOT reflected in the desktop site. It’s almost like they have separate databases for the app and the desktop site that are not connected. Starting the car remotely makes it flash it’s lights, calling unnecessary attention to the car, posing a safety risk, especially in sketchier parts of the city. The car itself is great so far, but this app is utter trash. Hyundai/Kia/Genesis need to make quality of software as much of a priority as that of the car..The_rusVersion: 2.8.44

✗   Genesis Intelligent Assistant Negative Reviews


Is Genesis Intelligent Assistant legit?

Yes. Genesis Intelligent Assistant is 100% legit to us. This conclusion was arrived at by running over 31,711 Genesis Intelligent Assistant user reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, AppSupports Legitimacy Score for Genesis Intelligent Assistant is 85.9/100.


Is Genesis Intelligent Assistant safe?

Yes. Genesis Intelligent Assistant is quiet safe to use. This is based on our NLP analysis of over 31,711 user reviews sourced from the IOS appstore and the appstore cumulative rating of 4.6/5. AppSupports Safety Score for Genesis Intelligent Assistant is 89.9/100.


Should I download Genesis Intelligent Assistant?

There have been no security reports that makes Genesis Intelligent Assistant a dangerous app to use on your smartphone right now.


Genesis Intelligent Assistant Screenshots

  • genesis intelligent assistant iphone screenshot 1
  • genesis intelligent assistant iphone screenshot 2
  • genesis intelligent assistant iphone screenshot 3
  • genesis intelligent assistant iphone screenshot 4

Product details of Genesis Intelligent Assistant

App Name:
Genesis Intelligent Assistant
App Version:
3.1.2
Developer:
Hyundai Motor America
Legitimacy Score:
85.9/100
Safety Score:
89.9/100
Content Rating:
4+ Contains no objectionable material!
Category:
Productivity, Utilities
Language:
EN   
App Size:
243.61 MB
Price:
Free
Bundle Id:
com.hyundaiusa.genesis
Relase Date:
29 April 2014, Tuesday
Last Update:
13 March 2024, Wednesday - 01:08
Compatibility:
IOS 13.6 or later

Genesis Intelligent Assistant 3.1.2 Update Note
✱ Version History

• Introducing Wi-Fi Hotspot + Music Streaming feature that's now released with the all-new 2024 GV80. (This new feature is currently only available for GV80 model year 2024) • iOS Widget improvements • Additional enhancements and bug fixes to improve....

What is the difference between iOS app and Android?

What is the difference between iOS app and Android?

Mobile operating systems are the backbone of the modern smartphone industry, with two major players dominating the market: Apple’s iOS and Google’s Android. Both operating systems have their own unique features and benefits, but there are also several key differences between the two. Fir...

5 iPhone Apps You Should Have

5 iPhone Apps You Should Have

These days, it seems like there’s an app for everything. And while that may be true, not all apps are created equal. Some are definitely better than others. So, if you’re looking for a few apps to download to your iPhone, here are five that you should consider. What apps should I have on...