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- 4+CONTENT RATING
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Genesis Intelligent Assistant App User Positive Comments 2024
Genesis Intelligent Assistant app received 18 positive comments and reviews by users. Can you share your positive thoughts about genesis intelligent assistant?
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Genesis Intelligent Assistant for Positive User Reviews
✓ With some vehicles, you just know.Purchasing a new vehicle can be a bit of a chore. I was looking for utility combined with performance and luxury. I first read about the GV70 before its release, the article was dead on. I won’t go over the list of vehicles I looked at and test drove, let’s just say I didn’t look at anything else after I drove the GV70. I will gladly buy the electric version after I enjoy my current GV70. I just knew..Version: 3.1.1
✓ Latest update helps but be careful!Overall a great app, The latest update fixed a number of issues including “lock and start” so auto start will still work even if car is unlocked. HOWEVER - it will lock and start if your keys are in the vehicle. Effectively locking you out. You can use the remote unlock but it won’t work until the auto start sequence is finished and the car shuts off. So you may be stuck for up to 10 minutes. Note, with the remote unlock it will only I luck for a few minutes the. It locks itself again so you almost need to be standing right next to vehicle for auto start to work..Version: 2.8.92
✓ Great car- App, not so muchApp is clunky, laggy, and buggy. It hasn’t worked correctly in the month I’ve had the car due to bug and connectivity issues. Customer service has been responsive and friendly but I haven’t been able to get consistent functionality out of the app. After fixing primary issues, it would be cool if it was easy to find scheduled service appointments in the app and an ability to track driving logs. Traded in a Volvo for my Genesis and the Volvo app was great and free for a full 3 years no mileage caveat so it’s a tough transition in that regard..Version: 3.0.6
✓ Refresh NOTMy Genesis app has not refreshed in 4 day now. Up to that point that I had it (2 weeks) it worked great, a little lag time but acceptable. I closed all my browsers, Turned off and back on my phone. I deleted the app and reinstalled it logged on and it still showed 4 days ago with the same mileage and fuel of what I had then. I gave the app 3 stars because I like the app. I see that a lag time bug fix update was a month ago…I think you need to call the exterminator again. I appreciate the quality and effort put into the app but if you don’t know how to fix these issues…phone a friend..Version: 3.0.3
✓ Not bad, could be betterI’m new to Genesis and the App. I like the features of being able to remotely lock doors, start AC, check on charging but I wish the app automatically updated car status in real time when I open it. If I forget, I’m looking at old data. It’s also buggy showing my car located in a place that’s almost 70 miles away. I don’t know how to update this. It also gave me a scare the other day when I was trying to start a charge and I was getting system maintenance issues and it showed my car at 0%! I was actually at 30%. It fixed itself after maintenance update but I had to go out and manually start the charge again. Hoping issues are resolved so I can give a 5 star rating in the future..Version: 3.0.7
✓ Gv60 functionality limitedThe app has greatly improved since first downloading it. A few features that I evolve the vehicle has the capability of doing, but hasn’t done so through the app. 1. Dash cam functionality utilizing the phone app as a storage device. Sentry mode? 2. Allow for heated seats and steering wheel to be turned on from the app climate start. 3. Tesla came out with a dog mode, this would be a great addition to the app and car..Version: 3.1.0
✓ Genesis 80 remote start disappointingFirst I understand that Genesis is trying to attach the luxury vehicle moniker to this vehicle. However to accomplish this, one of the things that needs a lot of work , is this app. I am very tech savvy so this review is not user error. The app is very slow. I find that when it works there is a 45 sec to 1 min lag time. There is a more than occasional failure rate in starting the car for a variety of reasons , from server busy to other reasons not specified. In addition it only activates the defrost or blower, and not the seats or steering wheel. I have a Mercedes Lexus and Jeep. They all activate multiple functions in the car, and the Jeep particularly will activate different function based on the external temperature. This app needs to be refined , with faster reaction time if people are going to view this vehicle as special. The technology is no longer just available on high end cars, and many lower level vehicles operate much more efficiently..Version: 2.8.14
✓ Needs real improvementsI recently purchased a 2019 Genesis G70 elite. I’ve download this app and have played around with some features like remote start remote lock and unlock features there is substantial lag after command has given usually around 3 to 4 minutes it takes for these commands to be performed after being initiated also when I check vehicle status information page is not refreshed. And takes a long time to refresh it just buffers and will say things like trunk unlocked car unlocked when the car has been off and locked overnight..Version: 2.8.90
✓ Pin expires after I close the appI think there is a bug with the new update to the app. When I am trying to remote start my car I am getting an error that says “Pin token has expired[C401_11]”. This is happening every time I am trying to remote start my car. A workaround is to delete and reinstall the app, which is very annoying specially when you are in a hurry in Minnesota winters :). Hoping for a fix soon. Otherwise, the app is great!.Version: 3.0.2
✓ Having issues? Your car connected services could be offline.I was so frustrated thinking this was an app issue. Husband deduced that all of the connected services were offline in the car’s brain. Modem needed reset. He called Genesis and they had him hold MAP and SETUP to reboot modem. He was on the phone with them so you may have to call for something to reset. Hoping the review helps someone. App works as it always did now including climate, calendar and weather. Hopefully Genesis sees this and can send some sort of memo in the app to reconnect if you’re having trouble. Happy Genesis camper once again..Version: 3.0.3
✓ Good car and valueI have a 2022 GV70 and am pleased with how it looks and drives, but there are some kinks that need to be fixed before it becomes a great car, in my opinion. The fingerprint scanner hardly ever works and I usually have to enter my password in order to activate my settings. I tried to delete the fingerprint, and was unable to do so, therefore it become an unnecessary nuisance. Additionally, when changing the settings between one driver to another, these are not always picked up correctly. Perhaps these issues have been worked out in the newer models..Version: 3.1.2
✓ Great idea, ok devThis app does everything I need it to. Commands work 75% of the time though, and “refresh token” kicks me out of the app way too often. Developer needs to update badly. Still emulating smaller screen even, so keyboard looks bigger than normal on iPhone X. Hyundai, love the ideas you have here. Remote start and status from an app is the way to do it, but you have to dump some money into updating it and fixing the bugs!!! Update: build has improved although large outdated keyboard still exists, updating with Face ID was a big improvement. These improvements need to come faster..Version: 2.8.44
✓ Handy AppIt’s a handy app and sometimes it’s very helpful warming up the car during winter months. I had an issue with the lights blinking in startup mode, but realized that if you turn the lights completely off instead of having them on automatic, the lights won’t blink. There’s two things I’ll like to see this app adds to or assists with and that’s the ability to preset the audio modes and volume and at least roll down the front windows halfway in the summer months. Overall still a useful app..Version: 2.8.11
✓ Delete/Download AGAIN...2+ years of ownership into a $56k Genesis G80 and am still having persistent issues with this app! Blows my mind that for remote services this REQUIRED software “solution” still has nonstop errors and doesn’t complete tasks that competitor vehicles for 1/3-1/2 of the cost can do EVERY...SINGLE...TIME! Am exhausted with the Genesis phone service line which are nothing more than call-center clerks with no technical ability or answers to REAL questions. If ANYONE at Hyundai/Genesis is reading this please understand that despite building a wonderful solid vehicle...this experience alone will be reason for me to NOT buy a GV80 when the time to make a trade happens. You’ve had 2 solid years with me as a dedicated customer to get this right...and here I am being told “sir, software will NEVER work 100% correctly” by your own people. Totally unacceptable!.Version: 2.8.58
✓ This app works for meI’ve read reviews of some of the issues their having. But I must say I’ve had no issues with it. It’s worked as described. As far as the lights blinking from remotely starting the car, that would be a great update to be able to chose to have your lights blinking while starting it remotely. But to me, it’s not a big deal or a game changer. I’ve had no one telling me my lights are blinking. I’ve been doing it for almost 2 years now. I hope they do update the app though and give it more options. That would be great!.Version: 2.8.22
✓ Great App - A couple suggestions though…Another suggestion for the talented development team. After sending a request could the response messages have “SENT” “SUCCESSFUL” “UNSUCCESSFUL” or other summary response displayed prominently at the top of the message above the wordy explanation of the request result. All that information is good but it’s difficult to glance at you phone or Apple Watch and find the word “success,” etc. to quickly get the result of requests. If, for example, a request is unsuccessful then the user can drill into the tiny details for more information. I think it’s safe to assume the user knows which request they are receiving a response to. The tiny spinner on the refresh button is way too small. It’s difficult to determine if it’s spinning and if you happen to send another request when it is you’ll get the error message stating another request is pending. Perhaps remove the spinner from the button, and/or make it larger or different so it’s clear what state the spinner is in. Also, activate the spinner for all types of requests. Also, it would be nice to be able to access the climate presets without having to use the climate start/stop button. Sometimes I accidentally send a start request when all I wanted to do is modify the presets. Otherwise, developers, nice job!.Version: 3.1.1
✓ Add ability to customize notificationsIt’s a great app, but I enabled the notifications and I get “it’s warm out cool your genesis” maybe 5 times a day, and multiple notifications about my calendar for the same appointment even though I have apps that do that for me already, without generating multiple. I really would like ability to customize which notifications I receive so I can silence the ones I don’t need and only get important ones. Other than that app is fine. Please also don’t auto enroll me in data collection - dealer specifically said they don’t sell my data but that sours my experience when the app says “we will share your data with third parties” so that was a lie. Not the devs fault or issue with app Funny enough I just got ten notifications when I opened my app when I went to check writing this review..Version: 2.9.3
✓ Not great, usually does the jobThe UI of this compared to the Hyundai app is pretty disappointing given this is the premium brand. But my biggest gripe is the lack of service most times, and inconsistent service as well. Remote start request can be near instant one time and take 2-3 minutes the next. Or 5 minutes go by and you get an unsuccessful request for no reason. My other big complaint is the very disappointing Watch interface, there’s no point in it at all. If I try to start my car from the Watch it tells me to log in on my phone. So for the Watch to work, I have to have the app open on my unlocked phone which will already be in my hands… see the problem? Makes no sense. And to add to that, the watch requires my pin to complete the request. Too many redundancies. Still use the app often, and love my Genesis, but not likely to renew the subscription with these issues..Version: 2.10.0
😕 Genesis Intelligent Assistant Negative Reviews
