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- 12+CONTENT RATING
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ESPN The Magazine App Complaints & User Negative Comments 2024
ESPN The Magazine app received 48 complaints, negative comments and reviews by users. Have you ever had a bad experience using ESPN The Magazine? Can you share your negative thoughts about espn the magazine?
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ESPN The Magazine for Negative User Reviews
✓ Buy the print versionI paid for the 2016 College Football preview edition. I downloaded on both my iPad and iPhone, but I can't access the issue on either. Your money is better spent on the print version. At least you get something in return for your money. I should have read the other reviews before buying anything..Version: 3.1
✓ Can't Download IssuesI agree with reviewers who say they cannot download issues on my iPad. I used to email-provided pw with no luck. I changed the pw and still no luck. Someone at ESPN needs to work with someone at Apple to resolve this problem and in the meantime suspend sending emails telling Insider subscribers that they have access to digital copies of The Magazine..Version: 2.1
✓ GarbagePay annually for Insider and Digital magazine access, and the app still tries to charge for a subscription. Terrible service. Won't be renewing unless this changes!.Version: 2.0
✓ How do I login?I am a subscriber of the ESPN Magazine, and I would think that there would be a way to log in to the iPad app using my paper subscription information. But I can't enter my account number from a magazine. I can't seem to log in with my ESPN account. I can't seem to log in with the email address associated with my ESPN Magazine account. What information do I use to login???!?.Version: 2.0
✓ ESPN Continues to Take Advantage of its Print SubscribersIt is disgraceful that ESPN continues to restrict access to the Digital Version of the app to Apple subscribers only. Why shouldn't print subscribers get access as well?! Every other magazine gives its print subscribers the ability to access the digital version. In terms of sports magazines out there, ESPN will continue to be second class to Sports Illustrated..Version: 2.0
✓ GET SPORTS ILLUSTRATED INSTEAD!!This just cements the fact that SI is much better than ESPN. Now I won't be bothered by ESPN and the alerts on things that they so desperately want to be news but aren't. ESPN has reduced itself to nothing more than a women's talk-show of a bunch of hens hemming and hawing about nothing. 90% of the "alerts" that I receive, that aren't related to my selected favorite teams, are laughable. Seriously, I don't care who Michael Sam showers with... Pitiful that ESPN can't, or won't, fix the issue that doesn't let current paying subscribers log in and view issues of the magazine. Don't be fooled, purchasing ANOTHER subscription thru the app will not help. I've read a lot of reviews from people who did and are still not getting access..Version: 1.3
✓ UglyMost pay to subscribe magazine apps are nice on the eyes and easy to read. Not just a scanned version of their magazine counterpart. Unreadable. Take notes from The Age etc..Version: 1.3
✓ ConfusingThis app makes me sign in with an old email address associated with my ESPN account. It was working fine until it was asking me to subscribe to it. I can view it on the web just fine and my subscription is in good standing which I confirmed with ESPN support. They suggested I try logging in with my current email. I try it and do a password reset but I get no reset email.Version: 3.0
✓ DisappointedI am very disappointed with the New ESPN the Magazine App. I recently purchased the app on iTunes and was given a free 30 day trial period. I cannot even view the 5 January issue on the app now and was never notified for the 19 January issue. Looks like I need to wait for the 30 day trial period before I can view an issue in the app. I should have stayed with my magazine subscription. I do not recommend buying this app..Version: 2.1
✓ Greed wins it appearsCharter subscriber to ESPN the Magazine, thought it was a nice combo with Insider. Read the magazine on my iPad about as often as print. Everyone else includes the digital with their print version, or at least as a very modest upgrade. And no one with no notice changes the rules and denies access to the digital version by long time subscribers. Except ESPN. Might want to fix this before thousands drop their subscriptions. I survived for years with Sports Illustrated alone. I will do so again..Version: 1.3
✓ Don't waste your timeJust like many others have written, I am a current Insider and ESPN The Mag subscriber however none of that matters with this app unless you subscribe and spend more money. Very poor user experience. I'm sure the incremental revenue ESPN generated from this app was not worth all of the negative feelings that will be associated with their brand related to this app..Version: 2.1
✓ Removed access for print subscribersFor those of you who used to use the espn magazine app, your insider login will no longer work. Espn has decided to try to make more money by making a separate subscription for the iPad. There is no reason for me to buy the iPad subscription if I already get the print version, but it was nice in the past to be able to have access to the archives with the old app. ESPN gave no loyalty to their customers who have been with them for years, I highly recommend looking elsewhere for your sports needs..Version: 2.0
✓ Are they going to let people sign in anytime soonIts been at least a month and at least one update and it still will not let me sign in, and I can see it is not just me that has the problem. I think the old app still works, but come on ESPN, I expect better than this from the number 1 sports provider, especially for a service that we pay for..Version: 2.0
✓ Still can't log in.Contrary to what you may think when you see the "Sign In" area, you still can't sign in with your Insider account. Which is ridiculous. Which means this app is useless. I would think that a huge chunk of people who still actually read ESPN magazine only do so because they are Insiders. However, they won't be reading it with this app..Version: 2.1
✓ New app unusableNot recognizing I own previous issues.Version: 50.0.3
✓ Doesn't seem to work...I have downloaded this on my iPad but it isn't showing in the newsstand app... Please can they get it right so we can read the last page of the articles we have paid for unlike the disaster app!.Version: 1.3
✓ Another update, still not recognizing insidersNot sure who is getting this to work and how, but no luck for me. now i’m done. i’m not trying anymore. Apples IOS 8 and 8.0.2 were bad enough, but espn put out an update and it’s still not working. they need to start over or tell us why we should not get our money back from insider. bye espn the magazine. i’m finished with you..Version: 2.0
✓ Terrible AppI downloaded this app because I subscribed to the magazine and I was supposed to have free access to the digital magazine. Well I downloaded the app and cannot download any of the magazines it's probably the worst app I've ever used a middle school kid for a project could do better than this it's pathetic. When I click download It spins for a second and then nothing..Version: 3.1
✓ Doesn't workI have problems signing in to my account, and the last page of every article doesn't appear. I called tech support and was told it isn't a problem that they're aware of, so they weren't able to help me. However, there are plenty of reviews on here of people with the same problems..Version: 2.1
✓ AwfulI have a subscription and I can't access it because I didn't purchase it through iTunes. I received an email saying I have access and it gave me a user name and password. Still does not work. I just called ESPN and they said it is a stand alone app and you have to purchase through the app store to gain access. It doesn't make sense plus if they read any of these reviews they would be smart to fix this..Version: 2.1
✓ UnimpressedSilly me. I downloaded this with the expectation that I would be able to view issues digitally since I'm already a print subscriber. You know...kinda like other mags that are available both digitally and in print form. Hmm...guess that's not the case. I have yet to find a way to create the requisite account from within this app to do what I want to do. I don't think it's asking too much to accommodate that simple process..Version: 3.0
✓ Not happySeems to be very buggy. On a regular basis I have to uninstall and reinstall to get it to update issues. Have had to subscribe twice in the same period to be able to access new issues. Whilst the subscription is cheap In comparison with others it is frustrating to use this app..Version: 3.0
✓ I was trickedI bought the stupid insider to get this, and then I find out I don't even have access. I haven't received one single print magazine either. This is a scam, pure and simple. I didn't think espn had to stoop to this level. Their website is totally unclear on the whole thing too. And there is 0 customer service. Bad, bad, bad....Version: 1.3
✓ Needs Improvements!Okay, here is a review after examining this version to the previous stand alone version. In the previous ESPN the Magazine, the graphics and fonts were clear, sharp and easy to read and manage. I still have the previous version on my IPad , and it looks a whole lot better. The new version needs a lot of improvements. Navigating is okay. Fonts are blurry. Picture quality is so so. For a while, I had a hard time accessing my account, but I learned a trick to help others; I checked "forgot password" and entered my email address to have my password reset. That did the trick to access previous issues. Until improvements are made, I will reserve giving this magazine a higher rating..Version: 2.0
✓ Current subscribers have to pay extraExtremely disappointed. I am a current ESPN Insider and magazine subscriber. I tried to log in to the new app with my current information without success. I call ESPN customer service and found out that my subscription will not cover this app, but that I can access the magazine through the website. The problem is that the website requires Flash which my iPad will not run. The rep said that I would have to pay an additional charge for the Apple Newsstand version. It will be a cold day in hell before I do that..Version: 1.3
✓ C'mon manNo love for current ESPN insider customers? What is up with that? You give us access to a digital copy on the website but since it uses flash, people using iPads can't read it. Magazines were one of the reasons I got an ipad and assume the same is the case for many Apple customers. Therefore you're really isolating customers who have been loyal to both Apple and ESPN. If you're paying for an ipad and have an ESPN insider subscription you probably have a decent amount of disposable income which is also a highly sought after demo to advertisers....Version: 1.2
✓ DisappointingPoor design and the app keeps crashing for me..Version: 1.3
✓ So far no access.As a current subscriber who is using the original ESPN app on the ipad, this is completely unacceptable. I'm at least glad to see everyone else having similar problems not being able to log in with your insider credentials. It's bad enough the original app truncates some articles, but at least I could read those. So far espn support has been less than helpful in my inquiry to get this fixed..Version: 1.3
✓ What a joke, come on ESPN your better than this!!Just got charged $50 for my insider subscription and I can't get login to view the mag on my iPad??? Emailed back and forth with the pathetic customer support linked to this newstand mag and got nothing but apologies and a "hopefully we will fix this soon." Ripping us off, u should refund us money on our insider subscription. Not what i expected from ESPN..Version: 1.3
✓ Worst App everI have been a subscriber to ESPN for close to 10 years and have upgraded to Insider access for my account. I get both the print and app version, but for some reason the new Magazine Stand app doesn't recognize my user name and/or password. When I try the forgot password trick - the screen just freezes up and I have to close out... Don't waste your time, The Mag app is far better - I think 1 star is too much for this app and expect much better from a company, with the type of revenue that ESPN generates, for it's customers that have been loyal paying subscribers for years....Version: 2.0
✓ One star too many...This has been a persistent and troubling app, as of right now, I can't successfully log in with my user name and password. Before there was an issue with the magazines themselves as the final pages of articles were cut off and now the problem continues to become worse and worse. I'm beginning to think that the app developers are either incompetent or negligent. Please, address these matters as soon as possible..Version: 2.1
✓ Can't access my issuesDespite having an active subscription, the app only gives me the option to buy issues or subscribe. Restoring purchases doesn't work, and when I tried to subscribe again it confirmed that I already have an active subscription. The app only worked properly for about 2 weeks before it began having these issues..Version: 3.0
✓ No iPad access for InsidersOver a year with no access using my Insider account. I can access on laptop, but not iPhone or iPad as my ID and password aren’t recognized. Rep says it’s a glitch that they are working to fix, but it’s been a year. C’mon man!.Version: 3.0
✓ AnnoyingApp is terrible. Won't accept my login/password and freezes if I request my password. Seems to have forgotten I'm a subscriber. Magazines aren't available for download until days after I get an email saying they are ready. Customer service was no help/didn't respond on here occasions. Readability is mildly annoying. Have to click "text" to make it readable on the iPad mini, and then have to pull up and click another button to allow me to scroll again..Version: 2.0
✓ Not going to pay twice.ESPN is wrong for making me pay twice for the same subscription. I pay for the hard copy magazine. Why should I have to pay for the online version. They didn't think this through and will lose a lot of customers. Not going to pay for both. Now may not pay for one. Stupid.Version: 1.3
✓ Been a subscriber for years, only most recent mags show as freeBeen a subscriber since 2013 and old mags that I'd like to re-read show as "buy now" for $3.99. Any mag older than March 2015 shows as buy now. Super lame! If I was a subscriber dating back to 2013, this account should give me free access to all mags that have been released since I began my subscription. Aside of that issue of ESPN wanting to double charge me, the magazines aren't more than PDF scans. You can't select text, it's not interactive, and text isn't scalable. This all results in a lot of pinch and zoom and panning, rather than a flipboard like experience. Worthless to me in its current iteration..Version: 2.1
✓ Great way to rip customer offI subscribed to ESPN promotional offer with magazine and digital edition along with insider access a few months ago. But now as everyone else reports, after app upgrading, I could no longer download and read digital edition. Support basically stopped working to solve my problem after being told I subscribed to ESPN. Nice way to rip existing customers off as I still have 1.5 years of subscription. Tip: don't buy from them!!!.Version: 1.3
✓ Read the Comments to Deal With Sign In IssuesWithin digital edition login screen, report that you have forgotten your password (even though you haven't). Sign into digital edition with the new password that is emailed to you. Go to settings and change your password back to one you have known and loved for years..Version: 2.1
✓ Dishonest bait and switchI am so frustrated with this I could scream. Cutting through all the story for now, they have for nearly a year told me to just sign up to get the magazines using my long time membership (including ESPN The Magazine subscription), including TODAY. But signing up never does more than offer to sell me the magazines I am already subscribed for. I would have let it go but for today's new misleading offer to get me to signup, when all that again does is let me pay again for this..Version: 2.1
✓ Real DudPaid for it and yet I can't sign in. Beware before spending the money!.Version: 1.3
✓ Terrible AppIs there a less than one star rating?! This app is terrible. I contacted ESPN nearly a year ago to inquire about my difficulty signing in. ESPN said they were aware of the problem! It still doesn't work! This is ridiculous. Just make the app work. It should not take this long. Sorry for the first-world-problems diatribe..Version: 2.1
✓ Shocking SupportI was so pleased when my daughter purchased this app as a Xmas present. The NFL season was approaching the Super Bowl and I now had a subscription to my favourite magazine. WRONG apart from one free copy I got nothing. Following advice from the team at Apple I contacted the app developers who have no idea on how to support a customer. Cut and pasted generic replies that did not reference the problem. Sending me to the main espn website or suggesting I call espn in the USA. Great job Zinio!!!! Not..Version: 3.3
✓ Awful updateNeeds sorting out. No order to issues all randomly spread in no particular order. Must try harder. No issues with sports illustrated..Version: 2.0
✓ Horrible to loyal customersThis is the perfect example of a company that uses technology for greed rather than enhance their customers experiences. Every time this app is updated and espn insider subscribers aren't able to access I will continue to re rate it at 1 star. Wish I could give it 0 stars. Even with the update. The espn mag app has been horrible. Finally excited to see this one (in newsstand where it belongs) only to find out my insider subscription doesn't work with it. I pay 44 a year for the magazine but now people can pay 17 for this app yearly. This is horrible to loyal customers..Version: 1.3
✓ Rip-offSpoke with a ESPN Insider Customer Service rep and manger on today, and each stated ESPN will not be transferring over prior ESPN the Magazine digital scribers accounts to Apple Newsstand app version. No refund or iTunes redemption codes would be given to compensate us for termination of service and access by them. We just have to "pay" for a new subscription going forward. Guess ESPN haven't heard of the business practice "grandfathering"....Version: 2.0
✓ Terrible, why keep ESPN name?ZERO STARS. Same experience as others on here. Can't log in to app to view digital subscription (which emails from ESPN say that I should be able to do when my issue is "ready") Just spent 20 minutes on phone with ESPN to have the rep tell me that they "don't control the app any more, that apple owns it" and that I need to contact them to fix. Having tried to log in using ESPN and Apple credentials, both give me same error message. This is a terrible user experience and will likely lead me to cancel my ESPN Insider subscription as they can't seem to get this right. Bad all the way around!!!!!.Version: 2.1
✓ Print & DigitalJust signed up for the 6 months football deal for $9.99 expecting to be able to log in and read an edition. Not so because like everyone else, my account does not exist - the same account I had yearly subscriptions with ESPN Insider. Fix this junk and do things the correct way for people who pay you money!.Version: 1.3
✓ Take away the InsiderThe app itself has gotten better over the years. It is more stable, more intuitive and easier to explore now. Only, they deprived the rights to the "Insider" contents now with the magazine subscription without proper notifications and reshuffled and introduced their new "espn+" membership where they charge 5+ dollars a month. So, all of sudden, I cannot access to all the Insider materials since late last year. Well, personally, the Insider access was one of the main reasons I suscribed to the magazine in the first place. So, be noted that their website's exclusive contents are now off-limits which wasn't the case for many years. Seriously thinking about ending subscription on next renewal, since it seems like there're more useful contents on the espn+ than the magazine these days..Version: 4.2
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