- 82.7LEGITIMACY SCORE
- 86.7SAFETY SCORE
- 12+CONTENT RATING
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E! App Complaints & User Negative Comments 2024
E! app received 34 complaints, negative comments and reviews by users. Have you ever had a bad experience using E!? Can you share your negative thoughts about e!?
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E! for Negative User Reviews
✓ BummerI didn’t realize I would have to pay for everything and in paying for everything you still only get shortened, 3 minute clips and those three minutes have been edited down to nothing..Version: 7.22.1
✓ Location?It suddenly wouldn’t let me watch anything because it apparently needs my location services on. So I turned it on, and it still won’t let me watch anything. My provider is already linked, I’m half way done with an episode and I can’t watch the rest of because of this location thing.Version: 7.2.0
✓ NEVER WORKSThis app has yet again become one of the streaming apps that never works properly. Nothing will play…just buffers forever. My phone and internet are just fine. It’s the app. I had this happen with Bravo and I deleted it and was using this e app instead. Complete waste of time. I guess nowadays we don’t get anything free! Even if I’m already using cable and was supposed to use this app with it. Nope! Garbage!.Version: 7.28
✓ Please fixThe content on here is great but the app is not worth going through. It unlinks my provider every week or so and when I try to link it again, it literally takes a century to verify my tv subscription account. I keep waiting only to get a “sign in error” message to show up every time I try to link. On top of that, I always have to restart the app after leaving it and going back to it. It also never saves where I left off. Please fix it :( I’d like to have this fixed before the new season of keeping up with the kardashians come out *cries*.Version: 7.6.2
✓ AnnoyingThis latest update that merged multiple network content is awful. When I get out of the app and back in right away I have to restart the app. It doesn’t remember where I left off or it remembers on a previous episode so I have to remember and search to where I left off. And last, if I go out of the app and back days later it doesn’t even show series “x” in the current section yet it shows me content “because you watched x”. Very frustrated. Please fix this!!.Version: 7.2.2
✓ FrustratedI got the E! App for my phone and tv. It should work fine with my xfinity subscription yet I have not been able to get it to play more than one episode before it says error, or “oops! Sorry we are having trouble” and then it just stopped working all together. I keep trying but when I go back to watch the ones I want to, which are not brand new so it has nothing to do with that, they won’t play. I’m very frustrated and have downloaded all the associated apps as well that have the same shows, NBC, Bravo, etc and still am having the same problem. I have sent emails and even called in and left a message with a number I found online. I would really appreciate some help. I’ve spent a lot of time trying to figure out a fix and would like to watch the shows I purchased xfinity to watch. Someone needs to contact me and fix this problem..Version: 7.23.1
✓ Glitching…This app is so annoying. It glitches every time I open it and loads way longer than it should, all my other apps work and load properly but this was is so slow and needs to be updated or something because it’s seriously so annoying..Version: 7.26
✓ Needs severe updatingIt seems like this app was built long ago before they new how to make apps… it needs updates. You can’t control anything that goes on your continue watching list. it just starts playing random shows from the 90s and then puts them in your thing and keeps trying to play them and there is no way to remove them … don’t know why 🤷🏼♀️but I don’t really care what Pamela Anderson was doing two decades ago..Version: 7.29
✓ SO SO DISSAPOINTEDApp used to be my favorite up until I logged in with my optimum provider & can’t watch NO TV in my phone because all I get is “Sorry a video playback has occurred . Please try restarting this video . If you continue to experience issues , please contact US , under settings in app” & IT DOESNT WORK. WASTED AN HOUR doing so can you Guys please fix this issue or at least address it !.Version: 7.10.0
✓ Cable providerHas it been considered that those of us without cable would like alternative ways to watch our favorite shows. If I don’t have a cable provider and you haven’t made the latest season (19) of KUWTK available to purchase, what are my options?? Because the three credits is up and I would still like an option to watch KUWTK. Where’s the purchase option??.Version: 7.15.2
✓ FrustratingThe app NEVER wants to work. I’ll have strong connection to my WIFI and the app still asks to me link my provider and then the app shuts down and the home page never loads all I want to do is catch up on Very Cavallari and I only have saturdays to watch my shoes as my husband naps through out the day bcuz it’s his only day off and only time for me time ugh frustrating.Version: 7.6.2
✓ Drains battery, gets hotI like using this app because it’s convenient if I want to watch shows on the go, but it always drains my battery VERY fast and gets my phone super hot. It gets so hot the phone has to lower the brightness until it’s able to cool down. I have a new iPhone 11, so this isn’t an issue with my phone being old or having a bad battery. Please look into this, thanks!.Version: 7.8.0
✓ HorribleThis app constantly crashes when I’m trying to airplay to my tv. This is the only app that does this. I also hate how when you’re watching a serious and when your episode is finished, it plays the same episode again instead of playing the next one. Worst app to work with.Version: 7.24.0
✓ Horrible with AirPlayI’ve been trying to cast to my TV via Airplay and I can’t even get through one episode of a show without the app crashing. It freezes, the FF/rewind functions are useless and I’m constantly getting an “Error, play back failed”. Very frustrating. Don’t recommend if you plan on using the app with Airplay..Version: 7.36
✓ BufferingFor some reason, the ads seem to play without it buffering every minute. However, when the show starts to play, it’s literally impossible to watch the video in its entirety without buffering. I know it isn’t my network/Wi-Fi because the ads play extremely well..Version: 9.3.0
✓ Streaming/castingSo much for casting anything from live shows to on-demand episodes.... about 80% of the time the casting icon doesn’t show up in the top right corner. I tested this function of a few other devices and found the same issue. I linked this app with my cable provider (xfinity) and whenever I pull up the xfinity tab it says that it doesn’t support devices under an iOS 11, which doesn’t make sense because I have iOS 13.... definitely various streaming issues and potential cable provider integration issues. Casting needs to be improved and a more consistent & visible casting icon needs to be maintained. Compared to other apps on the market for live & on-demand entertainment, I was sadly surprised by the poor functionality and bugs I experienced on the app. Hope it is fixed soon. Other than the unreliable casting function, I do like what the offers, just wish that I could stream it to my tv..Version: 7.3.1
✓ The new version of the app is terrible shame on your developersCant access the e app from my ipad anymore. its an older gen ipad and even though my software is updated, i cant install a recent enough version of the E app that is actually compatible thats enables me to use the app. there are no compatible versions for older gens now, it seems. so i cant watch on my ipad. additionally cant watch on my phone now because whenever i try to link my provider - i get sent straight to a sling tv sign in page. sling is my old provider, i now have fubo tv. there’s no option to go back, change provider, nothing. just prompts you to enter your password, or exit the app, only to be prompted for the same expired login each time. the e app will not let me connect this account to my provider because of its poor design. im disappointed, guess im just going to have to delete it..Version: 7.1.0
✓ Horrible set upWhenever you watch the ads fully and then have to rewind to see something you missed expect to rewatch all the ads again unexpectedly. I assume it’s a ploy to get more money through advertising. Just extremely annoying when you watch a set of ads and then 10 seconds later you get a whole other set..Version: 7.39
✓ Never been provoked to write a review until nowLiterally just want to watch the new KUWK episode, won’t play. Tried deleting and redownloading the app, turning my phone off, nothing. Gave up and tried watching another show, the sound lasted just long enough for the commercial to finish and then went silent as soon as the show started. There was just an update? There shouldn’t be these problems..Version: 7.22
✓ I would love this app if it workedUsed to use this app about a year back and I haven’t been able to use it since. Even after all the updates I get an ERROR screen after trying to put in my TV provider. I used to love watching my favorite shows on here. I wish y’all would fix the app. I am not the only person who has this issue. Most people I know have this exact same issue. It’s sad that we can’t enjoy our favorite shows here anymore..Version: 7.15.2
✓ GlitchesThis app does not deserve the 4.5 stars it has. This app is so glitchy. It crashes constantly and when I’m watching a show it skips as if I’m watching a bootleg movie. It just randomly skips and before I know it’s on a whole different scene of the show. Please fix this. This has been an issue with this app for years and that’s why I rarely use this app, and I finally took the app off my phone. It’s garbage and would not recommend to anyone..Version: 7.29
✓ App never work!!!So I’m always having trouble watching shows/movies on this app. I have uninstalled and reinstalled several times and still get this message- “Sorry! A video playback error has occurred. Please try restarting this video. If you continue to experience issues, please contact us under settings in the app.” I have also contacted contacted them but they don’t respond..Version: 7.34.1
✓ What happened?I looked at the e! App 7 times a day 2 months ago and it had a long list of fun stuff… now they have changed it to small little pictures and all photos and videos. I don’t get it. I was waiting for them to fix it, but at this point I don’t have hope..Version: 7.38
✓ Won’t play soundI’ve tried to use this app numerous times to watch KUWTK and literally I can’t even get 5 seconds through the commercial without the sound completely cutting out, i’ve tried to exit and reopen the app numerous times but the sound just will not work. Wish they would fix it i’ve tried literally 20+ times.Version: 7.22
✓ Not the bestI pay for this application and the amount of commercials are INSANE! I hate it! And the other thing I dislike is all of the missing episodes...Depending on the show, there are numerous episodes that are not even there to watch...Why? I really like some of these shows and would appreciate the ability to watch the whole season!!.Version: 7.10.0
✓ Keeps asking for tv provider, I have NONE!I have Apple TV and I use my phone data and I could use the app on my iPhone to watch episodes and mirror it to my television but I could not utilize the app from the Apple TV itself. Very weird and crazy and stupid and there's no way around the TV provider thing which is weird because plenty of people don't actually have cable anymore. We either use Internet or our phone data to stream apps.Version: 7.25.0
✓ Playback ErrorI love this app and constantly use it to catch up on Keeping Up with the Kardashians, but for the last month or so, I keep receiving playback errors. I have uninstalled and redownloaded the app several times, but I am still receiving this error! 😞😭.Version: 7.22.1
✓ Extremely glitchyIf I get a phone call or have to lock my phone at all it completely freezes and will not play again. I have to exit out and go back into the app to play from where I was. Also, I’ve missed out on a lot of scenes from shows because of this issue. It is so annoying trying to watch shows on this app!.Version: 7.23.1
✓ Misleading AppI usually watch E! through safari on my phone. I wanted to finish one episode. It made me download the E! app & link TV provider. After following all prompts explicitly, not one of the videos will play displaying an error message. This app is useless. The user must have a paid cable provider to link too (internet service only DOES NOT work, must have a cable/satellite subscription) which I have & still fails to work. Utterly disappointed deleting.Version: 7.25.0
✓ CrashingGood app, only issue is that after leaving the app sometimes whether the program is paused or not. Once you return to it, the selection has crashed and you have to exit out of the app.Version: 7.5.0
✓ Doesn’t even play showsThis app is garbage and has literally never worked for me the numerous times I’ve tried it over the years. Thought I would try it again as I am traveling right now and want to watch my regular shows, but after logging into my 3rd party tv provider and supposedly having everything set up it doesn’t work. When it “plays” a show it simply runs the timer for the length of the show but the screen is black and there is no audio. There is literally no point in downloading this app. Don’t bother wasting your time..Version: 7.3.1
✓ I am having an issue on trying to play the videos.It says Sorry!A video playback error has occurred . Please try and restarting this video.. If you continue to have this issue , please Contact us under the settings app.Version: 7.15.2
✓ Linking tv provider issuesApp used to work until I changed tv providers. Now that I no longer use direct tv, the app won’t provide the option to link a different provider. When I go to link providers, direct tv pops up. If I hit cancel, it doesn’t default to the screen with all provider options. There’s no way for me to link my current provider (xfinity).Version: 7.2.0
✓ Airplay & Smartcast Need ImprovementOverall decent app, however whenever I’m casting something to my tv (mostly via airplay) and I attempt to multitask the stream stops. Tapping on a notification shouldn’t impede me from watching. This isn’t the case with other major streaming apps, and usually the entire app freezes when this occurs. I would greatly appreciate being able to send a text message while streaming without having to force close the app every time like on: Netflix, Prime, Starz etc..Version: 7.4.0
🙂 E! Positive Reviews
E! works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact E!.
⛔ E! Problems
