Swapcard - Smart Event App Negative Reviews

Swapcard - Smart Event App App Complaints & User Negative Comments 2024

Swapcard - Smart Event App app received 61 complaints, negative comments and reviews by users. Have you ever had a bad experience using Swapcard - Smart Event App? Can you share your negative thoughts about swapcard - smart event app?

Swapcard - Smart Event App for Negative User Reviews

✓ Doesnt workCant “scan” leads, only takes a photo and can’t read QR code information.AhewkojpegVersion: 4.37.50

✓ Good but needs to improveVery tough to manage coordination with actual office calendar. Needs a way to sync more broadly..SOBE33139Version: 4.38.20

✓ Failed me during a conferenceHaving everything in one place sounds great until the app fails to recognize your connection to an event. Then you are left completely lost! First day of use and failure that has yet to recover so I can’t rate anything but poor..(serendipity)Version: 4.38.51

✓ Doesn’t show all my available meeting timesThis app is supposed to help you book one on one meetings with other conference attendees, but on a two day conference, it only showed me available for one afternoon. When I reported this to support and asked for help, they were slow to respond and not very helpful. As a result, I will miss out on many meetings, making the conference a costly failure. Thanks swapcard..DadadadutdutVersion: 4.37.55

✓ App doesn’t work as promotedI thought this may be useful as a digital business card. It doesn’t work in this way..VancruzerVersion: 4.3.3

✓ Not dependableWas not able to use the app on my phone to watch the various official sessions. I think that the app needs work.MtlMillionMillerVersion: 4.20.0

✓ Glitchy message functionI enjoy several features of this app but found the message function super glitchy. It doesn’t organise the messages chronologically and seems to struggle to update, which meant I missed several important messages. It’d be great if this could be improved!.PJ566789Version: 4.43.1

✓ BadDo not use this app for scanning, waste of time depends on what the person has entered to scan. Most is just name no number or email. Don’t bother using it, quicker to have a piece of paper to write contacts down and email.KRV565Version: 4.26.0

✓ Doesn’t sync web and native appPoor overview. Had to delete the mobile app and reload to make it sync with the web..NiniD2019Version: 4.7.2

✓ Cannot connect to a new eventSwapCard connects to a past event from 2021, but cannot find the event in 2022 The chat bot is useless. It’s only answer is that it doesn’t understand any question….Young CZVersion: 4.37.16

✓ Needs WorkNot user friendly. Poor interface. Not impressed..Kevin in ErieVersion: 4.24.15

✓ Doesn’t allow cellular usage and deletes notesWe used this app at a recent conference, and only afterwards discovered that all of the notes that we had taken during the conference had been deleted. Apparently, the app does not work with cell data (even when cellular data usage is enabled). If you scan someone and the app does not immediately recognize who they are, it will not save any notes or other information that you enter about your meeting with them..TooFastForITunesVersion: 4.27.5

✓ Non-intuitiveTough to find schedule, too many buttons to read, needs UX improvements. Very easy to miss meeting requests..KintinhamVersion: 4.26.0

✓ Needs workHard to navigate. Need to work on the UX. Locks up and requires me to close and open back up again..AnjamdVersion: 4.24.10

✓ Very poor appYou spend the show collecting contacts and then it exports an XML containing nothing but an error. It fails on its primary use case..John.hg3Version: 4.37.36

✓ Sound not playing from webinarsWebplayers in the browser works just fine, but the application won’t let you get something out of the mute state..LolitsmannyVersion: 4.29.10

✓ Doesn't find my conference and there's no way to search and add manuallyAll it shows is some medical conference I am definitely not going to.2XLBudsVersion: 4.38.60

✓ Average qualityPlatform can be confusing to use. Not particularly intuitive. Have meeting requests that I cannot find!.TrampuslecrenVersion: 4.24.12

✓ Great on PC poor on iPadWhy can’t the app play full screen on the ipad? I can’t see the classes..StarkreviewVersion: 4.37.50

✓ MrAll good but I can’t book the workshops to attend.RefrocoolVersion: 4.37.30

✓ Only on the phoneIt’s okay on the iPhone, but not on the iPad. No icon to find it..CeeGee456Version: 4.37.20

✓ BuggyKeeps logging you out all the time. Throws errors, practically unusable.Xsima78Version: 4.38.65

✓ Worst conference appI go to many conferences and have different apps and this one is the worst. It logs you out every 5 minutes so you are spending your time at the conference logins in. It shows the agenda from the beginning instead of automatically starting at the current time, making you scroll endlessly to find your next event. It’s not a complete app, ie after a few clicks, you quickly find yourself in a desktop-style website where things are very small and unusable on the phone..AntoiE6482737Version: 4.38.105

✓ InefficientIf you like scrolling through endless lists of text, this app is great. If you want to be able to find and organize useful conference information, this app is very difficult..ISMASHbuttonsVersion: 4.37.50

✓ Still needs ability for attendees ADD private events to calendarPlease add ability for attendees to add in other events that aren’t created by the event organizers..HeidiamVersion: 4.38.35

✓ Long ways to goApp didn’t work on the second day of the show for several phones in our booth.. just kept saying error Also we have leads on 4 phones and no easy way to merge them into one spreadsheet. I’m sure it exists but if You hid it may better you would had to try If you are the only Option at these shows fine, but wow a long ways to go.TerrbbbbleVersion: 4.29.25

✓ SwapcardIt’s rubbish..Oriel12Version: 4.39.35

✓ So Far, So UselessClicked on the link I’d been sent and can’t seem to access to the event I’m supposed to be attending. So, pretty useless as far as I’m concerned..Extremely VulnerableVersion: 4.40.20

✓ Needs improvement for video streamingSome videos are not recognized by the phone as streaming video and phone goes on sleep, which is extremely annoying that you need to tap it every 30 sec or so. You can tell which video that is, I’ve seen two types on this app. This is a huge draw back for me, hence low stars. Otherwise, app is good..Tried FlippsVersion: 4.24.10

✓ Buggy, buggy, buggy!!!This app is so buggy. Like the rest of their service. I'm trying to change my email address; 1st it's a whole maze to find where to do it, then it just doesn't work, trying to do it for 2 days, still haven't succeeded. Same of editing the business cards; sometimes edits are persisted, sometimes they are discarded without an error message. The app uses Yes/No answers instead of verbs (as recommended in the Apple guidelines!!) which is very confusing. If you guys are going to push this app to many conferences worldwide and try to make it a standard for business contacts, try making it well: no one will have the patience I had trying to have this working!.MitttshVersion: 0.9.4

✓ Crashing After ConnectingAfter each connection is made the app crashes; if the UX was refined this would be a great app..True But DullVersion: 4.6.0

✓ Messages tab doesn’t show names of contactsSometimes names of contacts show in the messages tab, and sometimes they do not. Showing names seems like a key feature..Geoffrey.irvingVersion: 4.27.4

✓ Slow and odd connection to gdriveTakes ages to load the agenda Favourite star shows an error Changing a photo on profile isn’t reflected everywhere The connection to drive feels odd and misplaced.Mom0522532458Version: 3.5.5

✓ Very poorGreat idea, poorly executed. It should be easy to find the congress that you have registered with and enter the relevant congress. Unfortunately, the app fails at the first step!.12345simon0Version: 4.39.33

✓ Not worth one starUtterly hopeless. Continuously asks for a “secret event code” even though not issued and not required through your laptop. The perfect app to ensure nobody attends your event. Well done Swapcard 👏👎.CanibebotheredVersion: 4.27.4

✓ Browsing not great experienceI have not used the app for the for the intended event yet I have tried moving around to view speakers and sessions. While you can check mark sessions of interest there does not seem to be a way of keeping track of all of them, there does not seem to be a visual or calendar to indicate times and dates for each session you checked. This seems a pretty lame feature to leave out! Additionally, this app is really a big pain to use. Why not recognize me when I come back? Why not make it easier to move back and forth from page to page? Why not make it easy to add to your calendar so one can set up alerts? Oh all the things you are missing!.Tencat951Version: 4.29.23

✓ Can’t look at a person I just scannedA recent scans selection needs to be there soon can go back and add notes. Otherwise it is useless..DemoDickVersion: 4.30.0

✓ FrustratingVery frustrated with this platform, which comes at an additional cost for attendees of conferences. Meeting requested do not show up in the other person’s outreach message. A lot of useless back and forth to set up a meeting, risking losing the contact..CharlineKKVersion: 4.37.30

✓ There has to be something better!I spent most of the afternoon rebooking after the app allows dbl bookings. It is super slow synching calendars and you can only do via web. Very cumbersome. I am being nice at a 1.NickathrynVersion: 4.40.44

✓ Doesn’t workIt shows me an event I attended 3 years ago but can’t connect with the one I’m attending next week. Both registered under same email. It shouldn’t be that hard..R&DVersion: 4.40.55

✓ DirectorUsing app for solar and storage live uk. The app is unusable constantly nagging for passwords and email addresses. I don’t have time for this rubbish.Navb-hwVersion: 4.39.35

✓ Great for meeting people in the same fieldI love that you could see people attending a certain event. You could look for people you'd like to speak to in advance. You could even exchange information through business cards. Comments: -They lack options for templates and fonts when making business cards. -Very limited events -No events near me option..Cheeeeee55555Version: 1.0.3

✓ Doesn’t allow face login. Always ask to loginDoesn’t allow face login. Always ask to login.Veryirritated2.1Version: 4.38.60

✓ AgendaThe agenda was horrible to use, you had to scroll from the beginning every time and when I tried to search I couldn’t get what I needed. Needs a better layout/easy to switch between times/days. Also the floor plan was slow to connect to another url instead of just being native in the app.Jdyen174Version: 4.27.5

✓ Needs video improvementVideo stops when app minimized, needs Picture in Picture to be able multi task and still attend video sessions.GrosbdnfmgmVersion: 4.29.23

✓ No iPad landscape modeDoesn’t support iPads natively, uses iPhone emulation mode, and doesn’t support landscape orientation - which I use a lot because I have a keyboard for my iPad. It would be great to be able to use my iPad as a second screen in this era of virtual conferences, as opposed to having to use a phone..Tynius2Version: 4.16.3

✓ Limited access to infoI was unable to get full functionality of the app for a Congress. Very frustrating..FpsMoscowVersion: 4.39.23

✓ Worse than uselessSpent an hour trying to join a Logistics Manager event on this app but was blocked at every turn. Utterly hopeless..Charlie WrayVersion: 4.28.4

✓ Did not scan at an event I attendedWe could not get the app working at an event I attended recently…. Something to do with exhibition organisers and app people not having things set up properly. At these things you are dependant on the tech to work. Real shame..Ref12redVersion: 4.41.0

✓ Constantly turns offDoes your video conference needs you to be touching the screen every 15 secs to avoid being turn off?.FzofzoVersion: 4.18.1

✓ UselessPoll function doesn’t work Cannot view agenda offline.OseySokVersion: 4.37.7

✓ App should not share my shared contacts without my consent or ability to control that settingAllow me to choose to allow viewing of shRed contacts with other contacts.Consent2Version: 4.39.23

✓ Event added me & wiped out my profileCould do a better job of indicating that accepting ‘new data’ from an Event Organizer actually means wiping out social media links, photo etc. which then need to be re-added..5TsportsVersion: 4.39.10

✓ Very hard to use as frustratingMost recent chat doesn't go to top. Doesn't sync with calendar. Bad ui.N hdckydckiwVersion: 4.27.5

✓ Videos keep turning off by the phoneA good app for event. But the most important features of watching on video is not practical. My Phone do not recognise I am watching the video and keeping turning it off. Also if I quick in the middle of of a video and come back, it takes me to the start. These should have been thought of in a testing stage..BusyyVersion: 4.26.0

✓ Africana23 - Community Event - One World Project 🌏💜🌏The events team ⭐️⭐️⭐️⭐️⭐️ and app both served us amazingly throughout our first digital event, this was our teams first event outside of the mainstream app services, and a great success. The team were excellent, and the app performed well in allowing us to create a larger event in the outset, but then also flexible enough for us to pivot to a single stage fifteen minutes before event launch 👏👏 Thanks again for an awesome event. Nicholas and Team @1WP 🌏💜🌏.NickslinkyVersion: 4.39.35

✓ Keeps crashing!!!!I have updated my profile for an upcoming event over 10 times and each time it crashes - I am so frustrated!!!.Reviewing with honestyVersion: 4.3.2

✓ Awful AppNot user friendly! Unable to log onto my event because swap card says the link expires on each login. Impossible to contact Swapcard support! Tried the online chat as well as the email chat, no one answers!.Kathy NAVersion: 4.24.15

✓ AppFloor plan does not open in App it opens in web then the covid plan at bottom of screen covers most of the screen so unable to view the floor plan properly😁.Jaw764Version: 4.34.20

✓ Piss poor App - don't download for your eventThe App offers very little in terms of conference information, it is really there to swap virtual business cards. Best stick with LinkedIn for connecting with others or go with the old fashioned printed card. They are both infinitely better experiences than this sorry mess of an App..My_auntieVersion: 1.0.3

✓ Ok for contacts but not great overallNot intuitive. For conferences, being able to develop a personal calendar with meetings, times, and locations is essential. This tool fails in that regard. It may have that capability but I couldn’t easily figure it out..Frustrated in BarcelonaVersion: 4.37.20

Swapcard - Smart Event App works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Swapcard - Smart Event App.