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Total 40 Negative Reviews

NICE gomobile App Complaints & User Negative Comments 2024

NICE gomobile app received 40 complaints, negative comments and reviews by users. Have you ever had a bad experience using NICE gomobile? Can you share your negative thoughts about nice gomobile?

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NICE gomobile for Negative User Reviews

U crazy or wat?2.75$ for a ticket that cost 2.25??? Keep ur app thank u!.Version: 2.01.00

No scheduleSchedule does not work.Version: 2.01.00

Subject: Feature Request: Apple Watch Ticket ImportSubject: Feature Request: Apple Watch Ticket Import Hi there, I’m a frequent user of the Transit app for managing my bus and train rides. I wanted to suggest a feature that I believe would greatly enhance the user experience. It would be fantastic if you could consider integrating a feature that allows tickets to be imported directly to the Apple Watch Wallet. This feature would simplify the process of accessing and using tickets for bus and train rides, making it more convenient for users like me who rely on the Apple Watch. I believe this addition would not only streamline the ticketing process but also attract more users who prefer using wearable devices for their daily commuting needs. Thank you for considering my suggestion. I’m looking forward to seeing the continued improvements to the app! Best regards,.Version: 7.8.11

UghI really wish this app had the bus tracker like the the 2.0 version..Version: 4.19.15

Account blocked for no reasonThis app was so convenient until they blocked my account for no reason. I paid for all my tickets and never did anything. I would give this 0 stars if I could.Version: 5.1.5

Do not upgrade1) not unless you have no other way of knowing what time it is. There is no countdown timer on an activated ticket. 2) not unless you do not care to know how many tickets you have remaining. Last night it showed I have five remaining to activate. This morning. Five remaining. Have used one. Five remaining. I'd like to know many tickets will be expiring at 9:39 am. I think it's more than 10 but why should I be entitled to know. It's only my money..Version: 3.2.14

BS--T appTracking available ?? Where?? They should burn this system down and start over. Drivers R school bus rejects & have no oversight . Why do I have to b at a stop 15 minutes before scheduled time??? Drivers do as they please and don't get me started on weekend service😡😡😡.Version: 2.01.00

The worse appTried using the bus info function ( to get schedule, arrival time, etc), does not work, keep sending me to Apple Store to download another random app. Tried 10/10 times, 100% failure. Also, could not delete this app by holding it down for it to wiggle and then press x, had to delete thru settings. Do not use this worthless app..Version: 3.2.18

I'd give It 0 If I couldThe app took 14 dollars from my card after It froze when trying to buy tickets I needed for work , The app took my money without giving me the 5 tickets I paid for and I'll never use this trash app again.Version: 6.6.14

TICKET NOT WORKING FIX THIS APPEverytime I buy a ticket it take it from my bank and then it give a message ERROR AND IT TAKE THE MONEY.Version: 5.1.5

Antiquated AppThe fact that you can’t use Apple Pay to buy the ticket through the app is kind of ridiculous. And the fact that they charge $3.00 is also ridiculous, considering with OMNY it’s still the $2.75 price when you tap to pay. These Long Island buses and their payment methods need a serious upgrade..Version: 7.8.11

App cheats disabled people. Forces us to pay full fare.I’m disabled and eligible for reduced bus fare and I’ve confirmed with this NICE. I’m already approved and there USED TO be an option to buy reduced fare bus tickets through the app. Months ago it randomly disappeared! And no, my eligibility didn’t expire. I’ve reported this to NICE multiple times for months, they’ve done nothing about it, and I’ve have been forced to pay full bus fare all this time. And if I do, so do other disabled people. This app cheats disabled people out of their reduced fare eligibility..Version: 7.8.11

ChillllThis app is as ineffective as the Nice Bus.....Version: 2.01.00

BemusedWould be useful to indicate which country this is for ? Downloaded looking for an app for Nice Côte d'Azur. 😜.Version: 2.01.00

N1This app is horrible. Nothing works!!!!! Worse bus company and worse app.!!! B.Version: 2.01.00

Wort App !How the hell do you have an app that stops accepting the card information i have been successfully using for an entire year and when i have money in my account? But claim to have made bug fixes and stability improvements. Yeah.. right.Version: 3.2.16

HorribleTerrible app for a horrible bus. As far as the app goes fares are more expensive unless you buy in bulk, the schedule is broken and this just ruins your planning. Almost nothing works aside from the tickets. And the busses are just horrible. I've been at a stop for almost two hours and no busses have passed. Really just awful..Version: 2.01.00

ScamIt takes money and freezes I lost money buyjng tickets don’t fall for this scam.Version: 6.6.14

Update AwfulIt's aesthetically displeasing and hard to use and nearly impossible to navigate. The old version was 20x better at minimum..Version: 3.2.14

Just use your metrocardAside from the busses coming when they want, if they feel like it (which isn't the app's fault), I purchased 4 tickets, as a backup. I used 2. Today I tried to use another, but I had been "signed out". It didn't recognize my password. I submitted for a reset at 7:10. It's 9:40, and still no response. I got kicked off the bus. I tried to contact them online. The "form" won't submit. I'm seriously quitting my job soon, just to not have to ride this bus any more..Version: 2.01.00

Times DisappearingThere are too many times that this schedule is not right. I have rushed outside to the bus stop only to see that the bus I expected is no longer visible on the screen. And it will have that "real time" indication. This is a problem when I have to go to work..Version: 2.09.00

HorribleApp doesn’t include all routes. No schedules available. The app is useless..Version: 3.2.18

App works fine but they should really just have OMNYPurchasing tickets is easy and the same functionality as the Long Island Rail Road. It’s just a shame they won’t accept Apple Pay / OMNY and join the rest of the modern world when it comes to paying for transit..Version: 7.8.11

HorribleThis app doesn’t buy tickets half the time and doesn’t save credit card info. It’s also 2021, it should be able to interface with Apple Pay or take photos of credit cards..Version: 6.6.14

Worst transportation app I have ever usedTakes u so many steps just to see a bus schedule. And u can’t even see the whole schedule on one screen. When u move to the 2nd part of the screen it does not show you the original start time of a particular bus so u don’t know which line you looking at. Why can’t u simple put a bus schedule pdf in your app? I wish I can give 0 star..Version: 5.1.5

Total garbageDoesn’t do anything except direct me to another app to download. That app is a trash version of Nice GoMobile 2.0. What was wrong with 2.0??? It worked beautifully. A bunch of jackasses created this app.Version: 4.22.12

My app won’t openThis app use to work perfectly but now it won’t open.Version: 4.22.12

HorrrrrrribleDoesn’t work well and it crashes a lot.Version: 6.6.14

Not that greatThe bus schedule part does not work, I think that is a pretty important part of the app and it doesn't..Version: 2.01.00

Really.....I liked the 2.0, how am i supposed to track bus i really dont need another app.Version: 4.19.15

Waste of moneyCash fare is $2.25, regular metro card far is $2.50, with the app it's $2.75 but you get a bulk "discoun"t down to $2.50. the commuters would be better served if we were able to buy a monthly or 30 day unlimited somewhere other than subway stations or hempstead. and anyone who tries to use the refillable cards is just asking for trouble. NICE just send you to the MTA if there'ss an issue with a card and MTA tells you too bad if you bought your card in Nassau County. I give this company another year at best before the whole thing crumbles.Version: 2.01.00

InconvenientThe app forced closed on me when I was on the bus, I couldn't pay my fare..Version: 2.01.00

No scheduleDoesn’t show busy schedule only show route on map no information on what time the bus comes where, and this is when you click on “maps and schedule” under rider tools.Version: 4.33.19

No schedulesSchedule option doesn't work.Version: 2.01.00

Would be NICE if reliableHadn't been on a Nassau County bus in years, even with the NICE name and NICE app it's just as before, except I'm sure a lot of money is heading into a lot of pockets over this. The app is miserably awkward, frustrating, designed by committee, one without much in the way of an idea to make use of the app intuitive so that use may be expedited..Version: 2.01.00

Card detailsOkay so as a iOS dev myself I want to know why there's no persistent storage for my card details. The app now logs me out if I don't use it for a undefined amount of time(which I have no issue with) the problems comes in when I have to log in AND redo my card info over...which is a pain when the bus is coming or already here! NSUSERDEFAULTS not that hard to use..Version: 2.09.00

Just a questionWill the next update include buses that don't show up an hour late? What about drivers who won't skip my stop?.Version: 2.01.00

👎🏻Despite their name being nice their probably the rudest ever..Version: 7.8.11

TerribleThis app needs severe improvements. It freezes and won’t let you know when the next bus is coming. It should have all the bus stops on the schedule so people would know what time the bus is coming at their stop. Very poor service app..Version: 6.6.14

FreezingThe app keeps freezing and I can’t touch anything and it’s annoying since I don’t carry quarters around with me. I close the app and re-enter it and its completely frozen and won’t let me enter my ticket wallet..Version: 3.2.18


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