GettingOut App Support

GettingOut App User Reviews

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GettingOut Pros

✓ Thanks for Sharing your thoughts on this app.I downloaded the app as I thought it would be easier to connect, send money and set up visits etc. But I’ll find all of that information out as I learn more about the app. As I have just downloaded it and I am only reading the comments Yes absolutely I agree with you we should be able to see photographs of each other. Find me this is my sibling, my little brother! And if it is possible to send messages back-and-forth....(which I don’t believe that possible). But if it is possible that I can actually send my brother a message! Wow🙌 so with that being said , When I send my brother a letter I would absolutely likef it time stamped with the date and time that it was sent. I hope you guys are working on the glitch now? Could you please post when It’s fix it?.KLASSYKELLYVersion: 1.9

✓ Works Perfectly as DesignedI have to give this app five stars and stand back and gaze in awe at its perfection. NOTHING could be this truly bad by accident. Thus, this app must be designed to be ineffective, slow, random, and frustrating. Sometimes when I need a bit of comic relief, I pretend I’m watching a meeting in which someone says, “Hey, you know what would be fun? Let’s take a group of people who are already struggling to turn their lives around and do better. A group of people lonely for their loved ones and in desperate need of connection with kindly hardworking good people who care about them. And let’s tell them we are going to provide the means for that connection and then do a really, really BAD job at it! Not so bad that it flat doesn’t work - jusssst bad enough so that they are like lab rats scrabbling for a crumb of cheese on the other side of a grate and they rip their paws off trying to get just that taste.” Yeah, that’s what this app is like. But as many people are saying, it’s the only app available. Isn’t THAT interesting?.MerryannmVersion: 2.9

GettingOut Cons

✗ Horrible App/Customer serviceThis app by far is the worst I’ve ever used. Customer service IF you’re able to ever reach anyone are rude, interrupt and pay no attention to what you hav to say. They do not note the account when I call. I know this to be true given the fact that I call multiple times and they have no information on the details of my prior calls to them. I have sent them my ID and photo verification multiple times to get my last name updated. They change it and then the next time I go online it’s back to the maiden name. The App itself for four days now just loads and loads. I cannot send a message or receive one on the app. When I tried to send messages through their website the funds we’re deducted from my account but did not show on the website. I spent a half of a day on the phone with several people who had no idea what was going on and merely stated possibly service is out in your area. They are contracted to do a service. Provide this service to inmates and their loved ones. It’s quite clear the company and it’s employees have never had to be in a situation like this. Any one of us on the other side of that gate would ensure to the best of their ability that loved ones could communicate utilizing the services that the company claims to offer..Flgatorfan1488Version: 2.7.1

✗ Developers Need to Start ListeningI downloaded this app a month ago, and at first it was okay there was definetly some serious lagging but at least my friend and I could communicate. I have spent A LOT of money on this app and the past week it has been crashing, not working and no way to reach customer service. If the app is down, this company should at least let people know so they don't worry about their loved ones. I just went through and read reviews on google, yelp and here and found out how many people this app has stolen money from or not helped the customers at all. I get that people in prison have a lot of rights taken away, but robbing people on the inside AND OUTSIDE is totally wrong. They probably get away with it because many people don't have the money or time to sue, but I feel like it is just a matter of time. Watch out Gettingout, if you don't fix your services I'll just make a better one and put you out of business!!!!!.D3gftjVersion: 2.9

Is GettingOut legit?

⚠ No. GettingOut does not seem legit based on our analysis. This conclusion was arrived at by running over 7,773 GettingOut user reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, AppSupports Legitimacy Score for GettingOut is 26.6/100.

Is GettingOut safe?

⚠ No. GettingOut not seem very safe to us. This is based on our NLP analysis of over 7,773 user reviews sourced from the IOS appstore and the appstore cumulative rating of 1.7/5. AppSupports Safety Score for GettingOut is 31.1/100.

Should I download GettingOut?

⚠ We are not sure!