Tracking Time PRO App Negative ReviewsTrackingTime, LLC

Tracking Time PRO Negative Reviews

3.0
3.09091 star

Total 21 Negative Reviews

Tracking Time PRO App Complaints & User Negative Comments 2024

Tracking Time PRO app received 21 complaints, negative comments and reviews by users. Have you ever had a bad experience using Tracking Time PRO? Can you share your negative thoughts about tracking time pro?

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Tracking Time PRO for Negative User Reviews

Cannot enter notesThe concept is great but there’s some bug not allowing you to enter in notes as part of an activity. Im on an iphone X.Version: 4.0

App keeps crashing. Unusable.App crashes every time I open it. Deleted and re-downloaded multiple times. Super bummed. I want to use this app for my creative firm team. Please fix this bug and notify your users when you've done so. I'll come back if it get fixed..Version: 1.2

Freezes up nowWorked great a year ago when I first installed but not it doesn’t save my notes/ it freezes when trying to save them..Version: 4.1.0

Have a intro video!It’s not friendly user, I’m lost..Version: 4.1.0

Simple utilities missingIt would be useful to have some more simple tools such as: being able to view total time worked in a day, including broken down by Project (currently I have to add it up manually, which seems counter to the point of this app); other time periods of analysis, such as the past week; an alarm that can be set once reaching x amount of time spent on a task; visual analysis like pie charts; etc. Without these, the app isn’t much different to recording time manually using the stopwatch that comes in the Apple clock app..Version: 4.0

Can't use my emailI would like to try this but I can't create an account with my ".design" email..Version: 1.2

Not User Friendly - ConfusingTried the app, but found it confusing and frustrating from the start. Let's say you want to add a previous entry? Well, you can add a start date/time, but no stop time. That makes no sense. You have to calculate out the hours and minutes for tasks on your own. No thanks! Defeats the purpose of this app..Version: 2.0

Unable to usePer other reviews app crashes when signing in and then crashes every time you try to open it again after - impossible to use.Version: 1.2

Can't log in?I've been using the desk top app so thought it was time to try the iPhone app but I can't log in, it's refusing to accept the details. I've tried several different options including changing PW etc but still unable to set it up. Please check..Version: 1.2

App crashingCrashes as soon as I log in. I have deleted and downloaded multiple times and it continues to crash..Version: 1.2

Gagging at customer serviceI've been using TrackingTime's services for a long time now and it's a good service, the PDF reports are beautiful which is great because it makes me look professional in front of my clients. However, customer support is absolutely desastrous. Their PDF reports were no longer displaying the cost at the bottom so I contacted support for help. At first they were very responsive but after the third email they never replied back at all. Even after I followed up. I was able to come up with a workaround and send the report to my client, but TrackingTime customer support left me hanging. Not to mention, I'm a paying customer. The guy's name is Diego Wyllie, careful with this fella. And BTW I'm currently looking into a new time tracking service and leave Time Tracking behind, can't even imagine if I have to contact customer support again. The app Timely is looking promising..Version: 4.0

Unable to sign in.I want to rate this app high because the Chrome app and Mac app work great, but I can't sign in to my account from this app after multiple attempts and verifying that the username and password are correct on the Chrome and Mac apps..Version: 1.2

Not what I was looking for but I’m trappedI was trying out this app to track the man hours put into numerous projects my all of my employees. It didn’t do exactly what I was looking for, which is fine. However, when I tried to delete my account the option didn’t exist. They even have a self help guide for deleting the account and none of the options described existed. I think this is a very shady business practice and I highly advise anybody against doing business with Tracking Time. There are plenty of reputable companies that don’t attempt to trap you in their program..Version: 4.9.9

Great Concept, Nice Features, Awful Customer SupportI enjoy using this app in theory. Really beautiful design, unique features, and while the UI could definitely be simplified, it's still a very good app. However, after a simple mistake while creating my account, I cannot get the oIS app to sync with my account, period. I've had numerous interactions with customer support, and followed their suggestions to a T, however this basic issue still has yet to be fixed by TrackingTime Support - rendering the iOS app completely useless. My last support request was over two weeks ago, and this particular issue has been a problem since day one (several months ago at this point) and when I contact them they inform me that they're STILL working on a fix. I've simply run out of patience, and faith that these guys actually know how to fix their own software. If somebody from TT is able to fix this issue, I'd gladly change my review. Till then, I'll keep waiting...but at this point I wouldn't recommend TrackingTime to anyone..Version: 1.2

ClunkyNot as good as the desktop. I mainly just record the same work hours every day. On the desktop version, it remembers my working pattern and it's as simple as saying Add then Save for each day. On the App, there is no memory of patterns and it takes a lot longer and is more fiddly, meaning I'm less likely to use..Version: 1.2

Has potientialI want to use this app for timing my design work but as soon as I click on profile it crashes? How am I meant to do anything? Hopefully its fixed soon.Version: 1.2

Good app, poor performanceThis app works very well, when it works. That being said, it is EXTREMELY buggy and I have to routinely go into my past hours and fix things because of bugs that stop a task immediately after starting, doesn’t switch tasks effectively, etc. If they update and fix all the bugs, this would be a five star app, as is, it’s mediocre at best..Version: 4.3.1

WHY WONT YOU update AUTO ROTATE FOR IPAD/MOBILE!!!!!!Without this feature, the app is simply not something you should consider using/paying for when the alternatives have this very basic and necessary feature. In addition, this is far too complicated of a platform for what its intended purpose is. Keep our time so we can bill our clients, we need you to get that simple task down first before attempting to expand the integrations and skills. AGAIN, UNTIL AUTO ROTATE is updated and supported by this app no one should even consider paying for this app..Version: 4.1.0

Auto Rotate PleaseAuto Rotate, Please.Version: 4.0

Not as awesome as desktop versionI'm a huge fan of the desktop version. Sadly the app crashes frequently for me and doesn't allow me to access 'my profile'. Please fix folks!.Version: 1.2

App crash on log inDownloaded app successfully. First time login crashes the app. App crashes as soon as I try opening app again and continue to do so. I already created an account on the web interface. I re-download multiple times but same results..Version: 1.2


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