- 52.4LEGITIMACY SCORE
- 56.9SAFETY SCORE
- 4+CONTENT RATING
- FreePRICE
Anytime Fitness App Complaints & User Negative Comments 2024
Anytime Fitness app received 144 complaints, negative comments and reviews by users. Have you ever had a bad experience using Anytime Fitness? Can you share your negative thoughts about anytime fitness?
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Anytime Fitness for Negative User Reviews
✓ Not greatWas working fine for a bit and then it just stopped working. I can’t log back in, what a joke.Version: 2.27.0
✓ Logged out every updateEvery time you update the app, I have to keeping logging back in! I have stacks of apps that need logins, and it never happens with those ones. Every time you need the app walking down the street.., it’s logged out after the update. Kind of frustrating..Version: 2.7.65
✓ Doesn’t work, have to go in via google !!Can’t book a slot via the app says my gym is closed (after I’ve searched for it, as for some reason it always assumes I’m in the USA ??) I have to logon externally from a browser to get any useful functionality. The app is useless !.Version: 2.27.0
✓ WORST APP EVERI am a member of this gym, and I am spending more time cancelling the app and re-download it than going to the gym😂 it is annoying because the app has so many bugs, and it is tough to book classes. One day I had to download the app three times without any successful results. I had to call reception to reserve a class. For all the money spent between having my key pass, my monthly payment and all restrictions they have regarding this gym, I would consider upgrading this app because it is embarrassing..Version: 2.46.0
✓ Terrible UXUser friendliness is terrible.Version: 2.20.0
✓ Can’t book classesApp is showing all sessions as blank, this app is not much chop without it..Version: 2.26.0
✓ Total messTrying to log in and reserve some gym time has been an exercise in frustration. App gives some random error with no info at all, and you can’t even get in through their website. And the cherry on top, can’t even submit a support ticket through the app, it’s also throwing up errors! Glad I wasted 45 minutes of my life trying to fiddle with this fkin app, and another 15 writing a support request that I couldn’t send in the end. Fantastic quality right there..Version: 2.31.0
✓ Not the best appThis app honestly isn’t that good! I’ve been using it for like three weeks since I got my membership and not once has it tracked a visit to the gym! Also it’s still showing that I’m not a member even though I’ve been billed and my key card works..Version: 2.12.0
✓ A bit pointless, it’s usefulness is extremely limitedAnytime fitness appears to want you to sign up for additional apps and different accounts for each. No thanks!.Version: 2.7.51
✓ Booking issueApp needs to be updated so you can book into classes at a gym you’re not a member of. I’m entitled to go to classes at a neighbour anytime fitness gym (my only condition for signing up to a gym which doesn’t run classes), but AFTER signing up I get told that I actually can’t book through the app. I have to call up each time and it is especially annoying when I’m on the waitlist for a class as I have to ring up again to see if there have been cancellations..Version: 2.46.0
✓ Can not Access App despite repeat support requests!!!This app has provided a terrible experience for me since day 1. I have reached out countless times to support however each time the trail goes cold and my inability to access my account remains. Contact me ASAP and get this fixed!!!.Version: 2.7.67
✓ Awful updateI don’t know what was the point in this update but it’s a major step back. Why can’t I book a time slot. Why has the interface changed. Please change back. Worst app update I’ve seen.Version: 2.30.0
✓ Such a poor user experienceI love this gym, but this app does not at all work. Have to reload so many times to book, and often end up clicking aimlessly to try to book something without success. Please for the love of god, listen to these reviews and fix this app!.Version: 2.47.0
✓ Terrible appTerrible app.Version: 2.8.2
✓ Has Potential but is Frustrating, Buggy, FlawedI've used this app for 6 months with my iPhone 7 + Apple Watch 3 and it is the worst thing (and best, when it functions properly) about my workout. It is astoundingly unreliable in the following ways: -the Watch app will frequently close at a whim forcing you to take out your phone and open it again, multiple times per workout -when I end a workout on my watch the workout will not end on my phone. The next time I open the app on my phone it says I've been working out for 60+ hours or something crazy -the exercise photos don't always load on the Watch -when you tap on the rest timer it doesn't always start OR it begins a useless orange-numbered timer that counts down from 1 second. This has to be a bug. -the sidebar in the phone app could be more intuitive. Sometimes it can be very difficult to find the workout I'm currently doing or the next one in the series. After all's said and done, though, when the watch app does cooperate it's quite slick and useful. The concept, exercises, and content of the app are great but it is unreliable and can be a real pain to use..Version: 2.7.23
✓ Absolutely awful!I was looking at booking a class with the gym I already go to. So the app links you to a different web based app. It’s ridiculously retro, slow, and often completely unresponsive. This simply needs to be completely rewritten..Version: 2.47.0
✓ Can’t even log inBeen trying to use this since I joined & no luck. I can’t log in it just tells me my details are incorrect (they’re not) I try resetting the password & it won’t send me anything to change it. Tried contacting the support & they just kept telling me how to reset my password which doesn’t work & now they’ve stopped responding. It’s a pain as I can’t use the work out app either as it tells me I need to be logged into this app first.Version: 2.46.0
✓ Useless AppI did a training session but none of my training info is in the app. All I have is a PDF file of exercises we didn’t even do. The app keeps trying to transfer me to the Map My Fitness app, which I will not use because it is just as bad. Lots of noise and beeping but nothing of value..Version: 2.7.34
✓ Cannot Create an AccountEvery time I try to register for and account it tells me that an error has occurred. I am already a member of a gym so it would be nice if I could use the app.Version: 2.45.0
✓ Won’t let me create an accountEvery time I try to create an account it comes up saying some error has occurred, I already have a membership at a gym and would be useful if I could actually make and account..Version: 2.7.45
✓ Can’t Book ClassesApp was working fine, then one day didn’t. When I click on book classes, the error message ‘We can’t load this clubs classes at this time. Please try again later’ comes up. Have tried everything to fix - uninstall/reinstall, restart phone, logout/in - nothing works. Even more aggravatingly, it works on my iPad (but not my phone) and works on my partners phone whose is the same model and both updated to latest software..Version: 2.19.0
✓ Só glitchySo so glitchy, many times I can’t book time at the gym as the page doesn’t load. Often I cancel the class .. however later on I see the class is still there for me to attend argh.Version: 2.16.0
✓ Log in not working since updateSince the many recent updates since mid 2021, I can’t log into the app. It’s completely been useless and an on going issue as I’ve been logged out with my credentials being unrecognisable. Wow..Version: 2.44.0
✓ Continuously selects wrong gym as my home gymThis app is only 10% more convenient to use than just opening my browser to book an appointment to work out. It continually selects a gym 700 miles from my home gym even though I have my address in my profile and allow location use. It also sometimes tells me I can’t book at a certain time because the gym I pick isn’t my “home gym”, even though it’s near me and is the one I signed up at. 👎 When this happens I just have to open a browser to book. Please fix this bug... it’s frustrating..Version: 2.27.0
✓ No re-up membershipYou can’t re-up your yearly membership through the app. So if you choose to pay yearly then you have to schedule an appointment. The app doesn’t do anything but track each time you use the key fob. I can see my agreement but I can’t re-up. I’ve deleted this app. It’s completely useless.Version: 2.31.0
✓ Too glitchyI’ve been using this for 7 months since I started Anytime & it’s never worked 100% correctly for tracking visits. Filter function doubles some days, skips some days - then says I’m there at a time or date I know I wasn’t. I know since Jan I’ve been to gym 91 times b/c I’m doing a 100 visit challenge. Gym tracked it for me. By this app though, it’s counting 47 visits when I filter Jan 2018 thru today. (Annoying that it defaults to 2002 & you have to scroll all the way down to 2018)! Also can’t save settings so always changing it to rule out tanning & limit to one visit per day. But since half the time it doesn’t work right guess it doesn’t matter. Don’t know why I’m still keeping it..Version: 2.7.32
✓ I sure hope it’s betterSeeing a lot of the comments from a good year ago… Talking about functionality etc.… I really hope and pray they have addressed a lot of those requests and concerns in the app… Going to give it three stars for the benefit of the doubt right now… Truly hoping to give it five in a month after I have used it for a minute..Version: 2.7.65
✓ Latest update brokenWhen I select to schedule a visit, the page is blank..Version: 2.26.0
✓ Cannot log in at allUseless app doesn’t work.Version: 2.31.0
✓ Absolute garbageThis app stopped working as of the last update, forced me to change my password which it said was successful then gives me an error when I try to login. One star reviews on this app are spot on don’t waste your time, developers are absolutely clueless, tech-support was a joke and of no help at all..Version: 2.31.0
✓ Dead EndMy log in looks nothing like the screen shots shown ! Cannot connect to Workouts from Anytime .. bit misleading !!.Version: 2.7.22
✓ AwfulGym is sound. App is shockingly bad! Slow. Doesn’t function. Not able to book directly onto classes directly in app, it takes you to a ‘club scheduling partner’ that obviously hates being in a partnership because it won’t load. So it’s like going back to the 1900’s and having to call to book a class. For crying out loud, it’s meant to be quick and easy. It’s not. Gym open 24/7 app never / rarely or when it can be bothered to. Genuinely want to cancel my membership it’s frustrating me that much!.Version: 2.46.0
✓ Can’t login since doing the update!This app has been great until I have done the update! Now can’t login, can’t select forget my password or create a new account! Can’t contact tech support on the app either as that shows another error message 🤯 wish I could go back to previous update!!.Version: 2.46.0
✓ What a horrible app.This app doesn’t work at all. Literally the only thing I want to be able to do is book a class and 1) it is so unclear how to do it and 2) when you actually find out how, you try it and it doesn’t work. Honestly it isn’t even worth 1 star..Version: 2.46.0
✓ PoorIt takes far too many clicks to eventually find out the class timetable for my gym. When this is the sole reason I downloaded it. I don’t need to know where the gym is or how many times I’ve been. I already know that. Poorly thought out.Version: 2.7.55
✓ Isn’t workingI’ve updated the app and tried everything. It only goes to your membership page, you cannot see your workouts or communicate with your trainer. Basically it is currently useless..Version: 2.30.0
✓ Go to a different gymIt’s the worse booking system I have ever known!!! My partner goes to a different gym that doesn’t have the hassle I have with this app! Yes you have to go to several different areas to book in I get the security measures but depending on which gym you’re assigned to is dependent on how easy the app is to use.Version: 2.27.0
✓ Update?There’s been a bug change within the last week with this app as well as its linked app, the workout app. I can no longer access anything on either app which is extremely frustrating. I can’t even text my trainer. I can’t see the workouts that I set up. Extremely disappointed with these apps..Version: 2.38.0
✓ ??What is this app for ? It’s crap.Version: 2.7.46
✓ Not very goodWon’t recognise my key fob. I set a goal of 5 visits a week it says on the goal screen 0/5 but also last visit:today?? But I can see from history the app recognises I have been 3 times this week yet the goal screen remains 0. Same issue with goals for calories, steps and others. Only really any use for booking classes don’t bother setting it up for anything else tbh bc it won’t work..Version: 2.7.59
✓ App no longer supported??I can’t log in or submit a forgot password (gives 401 error). When you try to submit the error to their support, the form fails to submit. I think this app is no longer active?.Version: 2.35.0
✓ Slow, confusing to navigate, poorly writtenRarely works, the gym WiFi doesn’t seem to work well with this app either. Slow to load pages when using 4G, another app to download for workouts? Could have all the content in the same place and create a friendly user navigation for the app. Instead it’s fairly difficult using two apps to plan a workout with so many different interfaces and bloody interactions. No guide or anything to help users direct themselves to the correct pages, prime example is how to connect to a LifeFitness gym machine to log your workouts? No instructions anywhere. Poor..Version: 2.7.65
✓ Location doesn’t workEvery time I want to reserve an appointment I have to type in my location and wait for it to zoom all the way in to find my gym. The app has precise location permission, but it doesn’t work. Please allow us to “star” or “favorite” a gym so it automatically assumes we are booking at that gym and don’t have to go through the “locate a gym” process.Version: 2.24.0
✓ Logs me out and won’t let me inUsed it for a few months now and one day I couldn’t log in and wouldn’t log me in or let me access support.Version: 2.31.0
✓ Got scammedWent into my local anytime fitness. Was told I could cancel my membership with one months notice. I also was told I had a personal trainer I was paying for except… she would always say she would help me with my form but never actually confirm an appointment. The owner, Rick Abbing, when I told him my goal was to work on my physique (lose some pounds of fat, gain some muscle) started trying to push me into IronMan triathlon training. He kept saying for an addition $75/mo on top of my $50/mo i could show up to their iron man training classes. It seemed like unless I was doing what they wanted me to do they wouldn’t even look my way when I asked the staff for help. Eventually my key fob stopped working and I was moving to an area where there wasn’t a conveniently located anytime fitness. it was for Uni which provided gym access as part of student membership. Tried to cancel 2 months in advance and was told I had to cancel through the website, except the website for their location wasn’t set up. They kept taking money 5 months after I told them I wanted to cancel (since payment was bi-weekly they got 10 extra payments out of me for a service I couldn’t access). I ended up having to go into my bank to freeze payments and the bank lady told me I was the fourth person she had to do this for, for that specific gym. I kept getting harassed with automated calls to update my payment info because they couldn’t charge my card. The calls came twice a week until finally they stopped. Then about a year later I started getting calls from a woman with a number out east… she said she was from the federal credit bureau and given how much information she had on me (thanks to Rick sharing my name, birthdate, address, etc.) and the fact I had just turned 20 at the time, got my first credit card a few weeks prior…. I genuinely believed her when she said if I didn’t settle my "$11,000 debt" with Anytime Fitness I would have my credit card taken away and would never be able to buy or rent a house in the future. Instead of going to Rick like she told me to I went to my bank and they walked me through the fact that based on my contract the maximum I could owe is $1,600 and that I hadn’t breached my contact because a verbal cancellation is still notice and it’s up to them in this case to prove I didn’t try to cancel with enough notice..Version: 2.46.0
✓ BuggyOngoing bug where when you try to input a number of weights, reps etc while tracking your goals, you can’t manually input a number, it makes you choose a date..Version: 2.46.0
✓ Awful AppFor the money we pay for this gym they could at least get a app where you can book classes. Having to book to get through the gym door separately is also a joke. Very unimpressed..Version: 2.18.0
✓ What’s the Point of It?Wasted 5 mins of my time looking at nothing. Do you guys actually manage this app?.Version: 2.47.0
✓ Reserve Time on AppHow can you not reserve time at your local gym on the app? Furthermore, when it takes you to a browser to book time, it automatically puts you in MN regardless of where your home gym is located. Then, you have to put in your key fob number every time. If you’re going to have COVID-19 plans in place, at least make the electronic access easy. Get with the times..Version: 2.14.0
✓ Not badPretty happy with the app! Love how it’s set out and the idea behind it as I’ve just joined gym I’m looking forward to using this a lot! Although I am very disappointed that you aren’t able to sync your Apple Watch with the app to track your workouts etc. Fingers crossed it will be in the next update 🤞🏻🤞🏻.Version: 2.8.2
✓ Not member user friendly...It knows the gym I am a member of, but when I need to book or mange my bookings, it sends me to pick my gym, log in, choose a time. Tooooooo many steps. It should just assume I want to work out at my member gym, know who I am and present me with the times available! Or give me the option to choose another gym....Version: 2.11.1
✓ Great Gym, App is shockingThis review is not a reflection on the gyms. All the gyms I’ve been to have been amazing and facilitate to your needs. THE APP: Completely out of date. Hard to book appointments. The whole point of an app is to not need to use a browser connection yet to book you get redirected to a webpage which looks like it needs updating. Clunky to book classes. No class descriptions. No ability to change profile image on the account. Unable to book studio space for individual sessions. Separate app to track workouts (no clear description of how these actually work either) HUGE UPDATE NEEDED PLEASE. SUPER SAD ☹️ Disappointing in comparison to its competitors for the app useage..Version: 2.46.0
✓ Workout GlitchI can’t access my workouts without the app crashing and closing. My coach wrote notes and I can’t see any of them without the app closing on me! Please fix ASAP!.Version: 2.46.0
✓ It’s okayNeeds to stop logging me out and saying password is wrong when it’s not, and does lag a bit other than that it’s a good app and good gym that’s worth it.Version: 2.31.0
✓ HorribleI’m a paying member of the gym, and the app can’t even verify my membership which means I can’t use it.Version: 2.7.60
✓ PotentialHas buttons for everything I could want but nothing loads. WiFi or cellular doesn’t matter it just says try later. Everything else on my phone works fine..Version: 2.35.0
✓ Keeps crashing and doesn’t let me use MyFitnessPalThe title says it all really, every time i try to upgrade to MyFitnessPal MVP, the app just crashes. I do not seem to be able to find any workarounds to activate MVP outside of the app either. It’s really taking away from my experience of being an anytime fitness member..Version: 2.46.0
✓ No Apple Watch IntegrationThe app has some nice features but is not super intuitive. For example I was manually moving through exercises only to accidentally find out that I could swipe through them. I also didn’t know you had to swipe to end the workout. There was a message but it disappeared before I could read it. Most important failure is the lack of support for the Apple Watch on an app that is designed for the Apple platform. This just seems cheap and lazy. Updating my original review and downgrading. They’ve been promising support for years and still don’t have a reasonable integration with the Apple Watch. If I want to use some of the data, I have to download another app in addition to the workout and main app. I don’t need three apps for my gym. The inattention yo member requests and sloppy implementation don’t communicate to me that they value me as a member. Time to look elsewhere.Version: 2.7.73
✓ Still no apple watch compatibilitySeeing old posts from years ago mentioning it and still no apple watch /apple health compatibilities. They obviously don’t read feedback..Version: 2.7.69
✓ Doesn’t workCan’t create an account or log in.Version: 2.7.37
✓ Appalling AppGenuinely one of the worst apps on the store. It’s not even an app, it’s a collection of unresponsive webpages cobbled together. Right now, I’m unable to reserve gym time, it asks me to login, which is successful, then it does the same thing again. It’s like Anytime Fitness really don’t care about the app experience for members even though in this difficult time, we have to use it..Version: 2.27.0
✓ More Devices to connect toIt would be better if the app could connect to more devices such as an Apple Watch. The apple watch tracks your activity and would be more convenient to have the information automatically upload from the Apple Watch to the app..Version: 2.7.25
✓ Can’t log in anymoreApp worked well for the first few weeks, then logged me out and won’t let me log back in or reset password (error:401)..Version: 2.39.0
✓ HorribleApp is completely messed up. All personal information is incorrect. Has personal information from before I ever joined the gym.. app says membership is inactive and doesn’t do anything. Also, there is an error at the top of the screen for over 2 weeks....Version: 2.7.50
✓ WorstWorst gym service ever..Version: 2.46.0
✓ Members AppHow are getting on with developing the members app? Seems like it has been ‘Coming Soon’ for about 3 years....Version: 2.7.73
✓ App uselessApp stopped working completely now, so can’t cancel or book classes so pretty useless - been getting worse since iOS 16 and now unusable- does anyone actually do any testing ?.Version: 2.46.0
✓ Too complicatedIncludes lots of features very few people will ever use while the most useful functions are difficult to navigate; why does it take 7 clicks to book a class? And why is the Workouts in a different app? Less is definitely more..Version: 2.7.30
✓ Fly-by-night company with a decent appIf you’re able to, pull out and go get a better gym at your earliest convenience. The app does what it needs to, but this company as a whole is not to be trusted. The predatory practices of the way they sell their memberships and how they make it needlessly difficult to cancel even after fulfilling your end of the contract borders on sociopathic. Typical corporate and individual grifters run this place and couple that with a generally terrible experience in fitness. There are infinitely better options than anytime, go find an actual gym..Version: 2.46.0
✓ BuggySeems to forget the measurement units with the latest update. Getting irritated having to change to calories instead of kj burned. Please sort.Version: 2.7.43
✓ Booking a class isn’t easyLooking at what classes are available and when they are isn’t an easy process.Version: 2.7.65
✓ You should show live gym member countPlease add a feature that shows how many people are currently at select location. This way, we know when to avoid going since all equipment is taken..Version: 2.7.72
✓ Please Fix ASAPMy app was working perfectly for months and now it’s all gone wrong. I can’t access the booking system and so can’t see what classes are available or book onto them. Please sort this out ASAP!.Version: 2.46.0
✓ No apple connectivityUntil I can log cardio directly in this app, through my Apple Watch or through a third party which does, this app is effectively useless. The goals do not work and are a waste of time. At least I can see when I went. Lol.Version: 2.7.24
✓ Not much functionalityIt’s evident that Apple Watch support is not a priority. Other than booking appointments which I have no intention of doing, this app has no relevance. “Access to over 1000 work outs” why is this only available at certain locations. How are you empowering if you’re not providing access to work outs options that “can” empower people..Version: 2.47.0
✓ App barely ever worksEverything takes ages to load. Sometimes the link to book classes doesn’t load at all..Version: 2.46.0
✓ App has basically no functionality. Should at least be able to see how busy your local gym isGiven that the app is able to draw information from key fobs and tell you when you were last in the gym, it wouldn’t be an enormous step to use that information to show you how many people are in the gym..Version: 2.47.0
✓ Unable to log in. Unable to submit reset for helpI have been unable to reset password or submit a request for help through the app. Previous versions were actually accessible.Version: 2.43.0
✓ GlitchyTrying to find my local gyms and the location thinks I’m in the states, my location services are switched on and auth has been given to use my location, lots of steps to book classes and slots. More complex than it needs to be ...Version: 2.12.0
✓ Never able to sign inWorse app I ever tried to use. Could not create account. Claim no phone number yet I get text reminders for trainer appointment. No email but again received a welcome email and survey. Finally so disgusted I deleted app. Sent me at least ten different codes. I entered them and error message says invalid.Version: 2.40.0
✓ Logged out and can’t reset passwordIf any other users have the same problem, uninstall/ reinstall the app - the reset password function should work. I wouldn’t have had to reset the password but the app suddenly started logging me out. App is buggy and support is worse.Version: 2.38.0
✓ It doesn’t workNothing works on it. Can’t create an account, can’t find a gym... nothing.Version: 2.11.1
✓ Buggy useless appWent to update my email address, saved it, it reverts back to original. So I figured it needs time to update but it’s not updating. Otherwise this all doesn’t really do anything..Version: 2.46.0
✓ It’s okApp is ok. Not much to do with it. Tracks visits and helps find a location. One suggestion I would add is the ability to see how many people have logged in at the gym at any given time. I can’t tell you how many times I pull into the parking lot and leave because of no free machines. I end up having to go back later. Just a thought so we could all see how busy the gym is and if we want to go or wait...Version: 2.7.21
✓ Error shows up when I verify my account to access appDownloaded the app and put in my email/phone number to verify my membership to access the app and I put the code in they send me via text message and it always shows "error". Deleted the app and installed again but same problem. Sort it out!.Version: 2.47.0
✓ So much potential...I really only use this app to book classes and it is so many steps just to be able to hit “book.” My other problem with it is it’s VERY glitchy. It’ll be working and then a minute later it just collapses. I’m writing this in the hopes that anytime will fix it cause it has potential!.Version: 2.7.67
✓ Booking system is ineptThe app is awful and is causing loads of issues with people turning up to classes believing they are booked on. I got turned away from a class I was booked onto as it was full. Needs more synchronicity and clarity with the specific gym and it’s classes.Version: 2.47.0
✓ Doesn’t let me book classesMy app was working perfectly fine until one day it just stopped working! Every time I press book training, it says “cannot load this club’s classes please try again later”. Have deleted the app multiple times, have reinstalled, logged out, reset my phone, nothing. Extremely disappointed and now inconvenienced..Version: 2.19.0
✓ Doesn't loadApp does not open. The circle just spins when trying to load the app..Version: 2.1.1
✓ 0 workoutsKeep trying to find a workout to do at home during isolation but keeps saying 0 workouts in every option.... not very helpful.Version: 2.8.4
✓ App opens to information page and can’t access booking any longerI joined the 6 week challenge now it goes only to the info page and I can’t get to the app for booking workouts..Version: 2.28.0
✓ Not good!Since your last update, everything is all over the place 👎🏽 Very hard to read, please fix ASAP!.Version: 2.7.47
✓ Needs redesigningAwful design, and never functions properly. Nearly impossible to book things like personal training and classes on, it needs to be completely redone..Version: 2.21.0
✓ Can’t access workoutsI can’t access the workouts my trainer has sent me - every time I click on them I get an error message which says ‘We weren’t able to repeat your request, please try again later’ - I’ve been trying for two weeks. Have uninstalled and reinstalled the app, changed the password, and no luck. The folks at my gym can’t figure it out either. Would love to be able to access the workouts and actually use them!.Version: 2.47.0
✓ You guys better fixed itEvery single time I have to choose the location, which is super annoying. some times can’t even login. only one thing I hate anytime fitness is this app.Version: 2.29.0
✓ GlitchyLogs me out almost every time, and the location is never accurate..Version: 2.30.0
✓ APPLE CONNECTIVITYPLEASE ALLOW ME TO CONNECT MY APPLE WATCH AND HEALTH WITH THE APP. I DON’T WANT TO PURCHASE ANOTHER HEALTH BAND JUST TO USE THIS APP EFFECTIVELY. THANK YOU XO..Version: 2.7.29
✓ Repeated errorsSo many errors today with the app not being able to process..Version: 2.7.18
✓ Does not workDoesnt allow me to register. Says it is sending a text to my cell to confirm but doesnt and doesnt allow me to register my FOB..Version: 1.2.2
✓ How can we make the most frustrating app everThis app is awful, it’s that simple. Booking a class is near impossible and there is no help or guidance about how to do so. Compared to other gym apps this is an embarrassment. Whoever designed this should be fired.Version: 2.45.0
✓ Real-Time RankingsI’d like really love to know the rankings in real time. I have been trying to be the most active members for awhile but I don’t know if I made the cut till it’s posted on the gym wall. I’m competitive by nature so this will really fuel my fire..Version: 2.7.30
✓ Just AwfulThis app seldom works at all. After a half dozen “fixes” over the past 6 months my workouts still don’t appear. When they used to appear they wouldn’t log/save. Just tell your trainer to skip this one. More frustration than it’s worth..Version: 2.45.0
✓ JunkNew version log in error. Changed password but still got error. Then blocked due to many attempts. Blocked message said instructions would be sent to unblock but never sent. Only used it to track visits because that’s all it could do. Never compatible with popular fitness devices. Useless..Version: 2.7.16
✓ MinimalJust wanted to suggest a tracking of how many members using the gym at that time. As the keys are used for members to get in and leave, this wouldn’t be such a hard thing to monitor and upload on the app - I wouldn’t think. And it would mean perhaps a more even distribution of gym-goers..Version: 2.7.73
✓ Dumb appSo many steps to book a single class or checking the timetable. As I could see, people are complaining for a long time and they don't care about it..Version: 2.31.0
✓ Usually goodUp until the last update it’s been pretty good, now it won’t record anything!!!.Version: 2.7.38
✓ Crashes every time after updateWow. As a paying member of the gym, I expect so much more from this app..Version: 2.2.4
✓ Doesn’t work.Doesn’t even let me make an account..Version: 2.7.29
✓ App won’t save my preferencesI have tried to customize the app - change from miles to kms, add my height and weight for monitoring but Every time I renter the app it’s back to default. Very frustrating..Version: 2.7.71
✓ PointlessOther than to book classes this app is totally pointless.Version: 2.46.0
✓ Cheap App DeveloperCheap app developer has released a version without labels on the data feeds for historical gym history..Version: 2.7.47
✓ Needless FrustrationThis app is unnecessarily time consuming to use when it is working and frequently (now for me) just simply won’t load. My gym is great, but the app makes my experience with membership unnecessarily frustrating. Why can’t these issues be fixed for the sake of the franchisees? Surprising that an international franchise has such a poor app experience. And especially not being able to access the gym with the app but having to purchase a separate key fob seems pretty antiquated..Version: 2.46.0
✓ UnimpressedI consistently get an error banner that’s says “Something went wrong. Try again later.” It also hasn’t tracked any of my visits. I have been there 3 days this week, still says “no history.” I just downloaded the app, so assuming I’ve got the most current version. Hopefully these issues are resolved soon..Version: 2.12.0
✓ Not greatNeed to fix Apple Watch / Health App compatibility. Still a lot of other things missing too.Version: 2.7.45
✓ Terrible, cannot book a classOnly reason a downloaded this was to book classes. Downloaded, signed up, registered my fob and now I have an account and it recognised me when I go into the app BUT! When I go to book a class, it asks me to long in again and it keeps saying my log on details are wrong, even though they are the exact ones I just used for the app?!? Absolutely terrible.Version: 2.7.37
✓ Just TerribleCan’t log in, can’t reset my password. So try and log a message to support and that doesn’t work either!!.Version: 2.46.0
✓ Worst app ever !!!!I am getting so annoyed with this app . Constantly getting log out and have to delete and download it again to access and book my classes . Please sort it out.Version: 2.46.0
✓ <1/5 - Very Poor!! Redesign urgently requiredPoor. Slow. Out of date. No calendar integration. In this day and age, it is disappointing that this app is so dated - Anytime Fitness is not a small company! The app requires 2 separate logins to book classes. There is no automatic sharing of booked classes with your calendar. Although there is Fitbit api, very little is actually done with this data. Password security is out of date - shocking considering recent GDPR in UK. No reminders via push notifications for booked classes. Resolution requires redesign to cater for modern phones. And I’ve only used the app for 30minutes... However - Review has gained one point as I’ve managed to book my classes. Please please please redesign this app - it could be so good!!!.Version: 2.7.67
✓ Add in the changelogsCan you guys start adding a proper change log instead of the generic blurb. One star for this type of nonsense. *still no change log. One star for me..Version: 2.7.51
✓ Way behind the curveClunky, glitchy and badly designed. Annoying welcome screen pops up every time I want to book a class- should be a one-click exercise. Please get some customer feedback and redesign. I’ve resorted to printing off the class timetable off the website . This app is not an asset to the anytime fitness experience!.Version: 2.8.0
✓ Wish it would workThis app does not deliver - not working on latest Apple iOS.Version: 2.47.0
✓ Garbage appApp currently doesn’t keep track of my gym visits. It says “something went wrong” every time I click on it. Not to mention the red error banner on the bottom of the screen that says “something went wrong. Try again later”. I thought this app would be better. It should be better..Version: 2.12.0
✓ Clunky and needs updatingPlease review this app and update. Needs modernising. I have so many issues logging in I have to repeatedly un-install and re-install to actually get into it. The functions could be so much smoother if you compare to other fitness apps. I use only to book in for classes at my local gym but even that is a task. Would be good to see some improvements in functionality on this app asap considering a global franchise. Thanks.Version: 2.43.0
✓ App has 1 job, and it doesn’t workGot to the door of my gym ready to reserve my gym time to gain entry. App is saying my membership is invalid. Checked my bank and the membership was billed as normal. Couldn’t get into the gym. Tried a million different ways to try and reserve the gym time. Troubleshooted everything, read all FAQ, contacted 3 different anytime fitness staff, nothing. What’s the point of me paying for something I can’t use. Like buying a TV you can’t watch or a car you can’t drive..Version: 2.31.0
✓ Wrong time zone for Work out remindersI used to live in Nevada and moved to South Carolina. When i schedule a workout i get a text reminder still set in Nevada time zone. I don’t know how to fix this and neither do the personnel at my local gym. It would be nice if they would fix the issues at hand. After over hearing another person at the gym today I see I’m not the only one who is having issues with this app. Please fix the bugs guys..Version: 2.7.69
✓ Until most recent update - awesomeLove the app however hasn't been working since the most recent update. I go to open it and it starts to log me in but when it should open it just closes itself instead. Please fix!!.Version: 1.2.0
✓ WhyEverytime I book a reservation it takes me to somewhere in the united states. it says my gym is 1500+km away.Version: 2.45.0
✓ OkayWould be really good idea if you could use the app instead of keyfob to access the gym.Version: 2.46.0
✓ Crashes when trying to upgrade Under ArmourIt’s handy that it connects with Apple fitness, but when I try to connect it to Map My Fitness and press the MVP upgrade button, the app crashes..Version: 2.46.0
✓ Generally pretty terrible appThis app really isn’t that good. Doesn’t seem o sync correctly with the MyFitnessPal or MapMyFitness apps that it claims to be compatible with. Also pretty terrible that it doesn’t seem to be compatible with an Apple Watch. I’ve gone the route with their tech support people and after 2 weeks got nowhere. About the only thing this app does seem to sync is the number of visits to the gym I’ve made. Won’t sync workouts. Would be nice to even have a force sync option so goals got updated, but guess I won’t hold my breath on that. **Updated: app has stopped syncing workouts again. Definitely not an app to rely on for much of anything. Use other trackers if you really want to monitor your progress..Version: 2.7.46
✓ GarbageThe app is no longer working. It logs you out. Says you information isn’t good and won’t let you log in or reset password or anything..Version: 2.44.0
✓ Where do I start?!?!Although it has a pleasant dashboard, it seems it is lacking quite a bit. First of all, the syncing with MyFitnessPal and MapMyFitness is not happening. Secondly, it gives you options to sync different devices, yet it kicks me to MFP or MMF, which show I am logged into Garmin Connect. Basically the esthetics of the app need to be fixed. Good idea, but let’s streamline getting it to work properly with all options..Version: 2.7.27
✓ ERROR 5I haven’t been able to login on the app to book classes for over two days, tried changing passwords and what not and it didn’t work. From the below it seems that it has happened to multiple users. Can someone check this out please? Easy access to customers service would also be helpful in these situations.Version: 2.31.0
✓ MembersI think this app would be so much better if I could see how many people were checked in at different times. Sometimes I need to go later and would like to see how busy the gym is before I go..Version: 2.7.35
✓ Awful serviceI have a problem with my password and tech support replied 4 days later with a standard answer, I still can't use the app..Version: 2.35.0
✓ App won’t let me create an account?It has been saying sorry not available for the last three days now. Is there someone that can help?.Version: 2.7.45
✓ Useless AppThis app used to contain workouts and instructions as part of your membership. Now it doesn’t. During COVID lockdowns it was necessary to use to book a time, so sure, at least it had some useful information as well. Now… What’s the point of its existence?.Version: 2.46.0
✓ What the heck is this?!You can’t even book in the app! It takes you to the bloody website! So poor - sort it out! The gym is fantastic by the way, I’m very impressed. The app really lets down the whole experience....Version: 2.18.0
✓ So much unfulfilled potentialMy visits log shows I went 5 times on 6th February/ no sense.Version: 2.7.23
✓ Never workedGiving this one star as it never worked for me. I have a brand new, updated iPhone. Never read my location properly and would not recognize the gym I go to. I was unable to use the app at all..Version: 2.46.0
✓ Scan Gym Entry With the AppI surprised this isn’t an option to be able to scan your phone as entry pass to gym. A way to add the key fob to your phone wallet and use it as a pass instead of the key fob. I guess greed of keyfob price is more important than customer satisfaction. You can’t even manage your account on the app, you pretty useless if you ask me..Version: 2.46.0
✓ Apple WatchWhy no Apple Watch support?? App has potential but is missing quite a lot Also 13 releases in the last 5 months, all of them listed as “bug fixes”. How about actually telling people what/if anything has changed or been fixed....Version: 2.9.0
✓ Very hit and missWhen it’s working it’s great….but I am often logged out, can’t access classes, class days are blank. At the moment I am logged out and can’t access anything. Have tried to reset my password with no success. After 3 years of hit and miss service I’m not happy.Version: 2.46.0
✓ Eh..Without tracking anything from my Apple Watch this is basically useless other than I can stay accountable for how many times I’m visiting the gym. It does not even sync with MapMyRun the way it is with My Fitness Pal all of the data is incorrect..Version: 2.7.16
🙂 Anytime Fitness Positive Reviews
Anytime Fitness works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Anytime Fitness.
⛔ Anytime Fitness Problems
