- 82.2LEGITIMACY SCORE
- 86.7SAFETY SCORE
- 17+CONTENT RATING
- FreePRICE
Secret Safe Lock Vault Manager App Complaints & User Negative Comments 2024
Secret Safe Lock Vault Manager app received 43 complaints, negative comments and reviews by users. Have you ever had a bad experience using Secret Safe Lock Vault Manager? Can you share your negative thoughts about secret safe lock vault manager?
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Secret Safe Lock Vault Manager for Negative User Reviews
✓ Great for photos, but not videoBeen using this for photos I didn’t want to save on my phone, recently added a video but the video doesn’t playback and when I export to my phone photo album it doesn’t save. So frustrating!!!.Version: 2.7
✓ 2 Stars 2 Complaints1) This thing loves to take pictures... of YOU! SomeHow, SomeWay, this thing keeps turning the Selfie Camera on! Of course you don't know it, cause there is no viewfinder, cause it is a spy camera. So you're firing away, thinking you're getting shots of what you want. Come to find out, you're getting a bunch of shots of YOU! 2) Then this thing sprays the pictures "vault" folder. They are not in any order! So you don't know which picutres you just took, Cause you don't recognize any of the pictures, Cause you are not looking for pictures of YOU! Then downloading the pictures isn't easy either. Once you figure it out, you forget by the next time you have to download pictures. The good points are: there is no shutter sound. And there is no viewfinder. So people looking over your shoulder can't see that you are taking pictures. The picutres are hidden in a scret folder. No-one can get to the folder without: knowing how & knowing your PIN. Tips: You can't tell if you've taken a picture (of yourself or of anything) cause all you do is push the +- key. SO what you do is: type a number, leave it in the display. Then when you type the +- key, the number will change to either + or -. Then you know you have taken a picture. I JUST figured out how the camera changes from Front camera to Bakc camera, and vice versa... it is the % key that switches it..Version: 2.0
✓ You can find something much betterThe app allows you to hold a whopping 10 photos but then you'll need upgrade for $2 for more space. They offer a video mode only if you download another useless app by these idiots. It also bribes you rate it 5 stars for some "secret features". Im sure the features are a bunch of malarkey if they wouldn't use it to advertise their product. But a whole 10 photos? There's more than a few apps that allow you to store an unlimited amount..Version: 2.0
✓ Stop updating the appWhat happened to this app it used to be amazing but the app just kept on updating and now it’s so glitchy and I lost all my old photos and data recently that were kept in the app because the app wasn’t opening. It just isn’t as good as it first..Version: 1.393
✓ TerribleI used to have the secret calculator, which worked fine. Then one day it changed to this and it's been downhill from there. The app has basically locked me out. The pattern is not recognised even though I know it's correct and it won't accept the password. The recovery page asks me the same question three times. Just awful, do not trust this with your secrets!.Version: 2.5
✓ AppToo much crashes hope you guys fix.Version: 1.392
✓ HELPIt won’t let me get back into my pictures I need help I LOST EVERYTHING CAUSE THE APP WAS DELETED AND IT IS NOT ON MY ACCOUNT.Version: 1.393
✓ Import doesn’t default to recent + landscapeHave had good luck with this for secure storage but a couple things could use some attention (1) when I go to import a new pic from my photos, which 95% of the time I’m going to want a recent photo, but the app always goes to the start of my very large album & I have to scroll down over & over & over -pain (2) if pics are in landscape mode, when I rotate my phone 90 degrees so the pic fills my screen, it won’t rotate - so it stays small..Version: 2.2
✓ Lost everythingI put videos in here that now don’t even work I even paid for subscription and extras to get it back it doesn’t save anything! Don’t use this app please use keep safe instead.Version: 1.393
✓ PROBLEM!Because of your new update I lost all of the pictures I put in there! And I don’t know what my log in is since I didn’t need one before!.Version: 2.1
✓ Great butIt’s a great app, only issues is that when you forget your password you’re practically out of the app. I had some important photos that I’ve added to here and can’t seem to access them, and for whatever reason my email doesn’t seem to work. If you could please fix this or have an option to send a reset password through email your email, it would make life so much easier..Version: 1.38
✓ Pubs meme dans la version payante ??!?La version gratuite me convenait, mais j'ai quand même payé pour la version complète afin d'avoir plus de mots de passe. Finalement, la dernière mise à jour a enlevé la calculatrice qui camouflait l'application, et il y a de la publicité partout. Je suis déçu de cette appli qui était bien correct et qui s'est empiré au lieu de s'améliorer..Version: 2.2
✓ Lost VideosEvery time I try to load videos it crashes. Can’t play them. Can’t export them. Nothing. They’re lost. And seriously. You’ve created an app for covertly hiding files and photos, but you title it as ‘secret’ and put a picture of a vault on it??? Maybe work on developing some common sense next time..Version: 1.393
✓ Absolutely GuttedI saved over 1000+ photo's using the app as I had purchased it. I deleted the app for an hour and came back to see all my photo's had gone without warning. I totally regret using and buying the app as I have lost all my photos with no way of bringing them back!.Version: 2.0
✓ Vault photos100% guarantee........ Safe🎎.Version: 1.5
✓ Not happyNot happy. I'm locked out, which is probably my fault for not having the password memorized correctly. Unfortunately when I tried answering the three secret questions I was told, in incorrect grammar, that all three of my security questions were answered incorrectly. No, I know where my university is, my mom's middle name, and the street I grew up on. Not happy. There's no "plan B" for help so I guess I've lost all my pictures..Version: 2.0
✓ ForgetI’ve had this app before and just recently downloaded it again trying to recover photos but I’ve forgotten my vault combination which I cannot Change at all by looking anywhere PLEASE MAKE ANOTHER OPTION FOR PEOPLE LIKE THIS !!!.Version: 1.393
✓ Can't get it to workPerhaps I'm dumb but I can't find the fake calculator screen to take photos with. You would think there would be an option within the app to open it, but I can't find one. Also, this app annoys me with a popup advertisement every time I open it..Version: 2.0
✓ The idea is great but needs some workMy biggest annoyance is that it announces that it is a secret vault on the loading page. If there must be a loading page with the app name, acronyms instead would be nice and discreet. The calculator function could be much better and expanded to include more calculating functions. Please remove the name on the loading page!.Version: 2.0
✓ App crashes and corrupted filesI can't play any of my videos with out the app crashing, I can't save my videos as they won't export and no updates have happened to fix this app 😠.Version: 1.393
✓ What happened to “CACULATOR”That’s right it was spelled caculator and it hid the app better than right now, please fix it.Version: 2.2
✓ ProblemI have the same problem with de new version, have used this app for three years and this is the first problem that I have had, say” the current device is not registered in secret safe, sorry you cannot longi” help me with the problem.Version: 2.2
✓ New “upgrade”Latest upgrade deletes the files from your safe, deletes your account and demands you sign up again. Gone also is the calculator icon and now replaced by a safe. What a winning idea. No app support and a website written by a five year old..Version: 2.1
✓ Nice AppInteresting app.Version: 2.0
✓ Still doesn’t work rightThis app is a great idea, but it doesn’t work right. Sometimes the password just will not work. Touch the “Forgot password” button and it gives the security question. I enter them, and it tells me (in a sentence that looks translated from a foreign language) that the answers are wrong, when I damn well know they are right. For crying out loud, I entered them, I KNOW they are correct..Version: 2.5
✓ HmphIt's okay.Version: 2.0
✓ AnnoyedOriginally got it as the icon was a calculator, but mysteriously it has changed to a safe icon titled secret safe which really defeats the purpose. I even upgraded to premium thinking that might help, but no change. Also irritating that photos are saved in random order so difficult to find, would make more sense to save in date order. Will delete if no change soon. Contacted support, but no response..Version: 2.5
✓ Why have you changed the look!!The whole point of having this app is because it looked like a calculator. Why change it to something that actually says secret safe!! Up to now I had no Issues with this app but. Or I will have to look for something else!!.Version: 2.1
✓ No longer a secretI loved this app when it had the calculator skin, my parents would go through my phone and think nothing of it. Now it’s a safe and it’s so obvious. I use this app daily and I bought premium. At least give me the option to have a calculator skin. Another problem is it won’t allow me to export all my photos, I’ve tried over and over and the amount if photos its exporting become smaller and smaller..Version: 2.7
✓ Lost PhotosAlways has glitches and doesn’t play saved videos.Version: 1.393
✓ Crashes and deleted all my photosIf I could give it zero stars I would, if I could give this app negative stars a would, it is a terrible app that crashes constantly, always asked me to upgrade to premium (like it would change anything) and it would constantly delete files randomly, this is a sorry excuse for an app and whoever made it should honesty be ashamed of themselves for such a pathetic load of garbage.Version: 1.393
✓ Secret appHelpful keeping info safe!.Version: 2.0
✓ Great app but crashes so much nowThe app has been crashing for the last few months every time I try to watch a a video that I have saved on it and there has no update for it..Version: 1.393
✓ Does Not SyncI had such hopes for this App, it solved my need to back-up to the cloud and sync from my phone to my iPad, but it crashes every time. It only backed-up 18 images. When I tried to back-up one video it crashes every time. To add to this if you click on support you go to a website landing page for another product and when you click on support or another page like contact us it just stays on the current page. Based on this I have to say I am dubious as to how this App can get some may high ratings. For me it fails on the very Unique reason I purchased it and subscribed to the Cloud Service. If you are interested to by this for the syncing and cloud service then I CAN'T recommend it.....Version: 2.0
✓ App crashes and won't allowe to access my personal albumEvery time I use the app after most recent update, I unlock my album to add or export photos or even view these images and the app freezes and then crashes. I can not export them now to back them up to my hard drive so please update the app to fix this bug..Version: 2.7
✓ Can’t export out of ifThe best feature of the app was that you could sent DIRECTLY from the app images and videos to “special friends”... not that option is gone instead you have to invite them to the app they get to register to be able to show the images and videos you want! Horrible! Worst part is that even if i would want to get out all my images and videos from the app (which btw deletes them from the camera once you imported) i can’t anymore because the export feature is gone too!! Fix it!!!! It is horrible and disgusting change from one update to an other. Not even giving a notification before to make sure you know what will happen!!.Version: 2.7
✓ BugThere is a bug in the app and there is no security feature to reset a folder password, how do I contact the app support it just redirects to a page that can not be translated.Version: 1.38
✓ Bad redesignI will leave the app. You change the icon and title of the app so now it’s impossible to hide stuff anymore. You are burned just by installing it. If I do a search on my phone with « secret », you are the first on top of the list! We have no way to downgrade... now you force us to pay for the cloud? I don’t need it, it’s not MY need! Your app was responding to specific needs... the new features should probably be another app but not in what it was before. Very very disappointed..Version: 2.1
✓ ReviewWorks well and I was overall happy but it does have some issues. But overall looks good and works ok..Version: 2.0
✓ Needs improvementNice clean look but needs some improvements. For example: - the app only works in portrait mode so images and videos can't be seen in landscape view - when zoomed in, currently you can't reposition a video, so the sides of the image get cut off - when you get down to just 1 item in an album, you can no longer select it for deletion (instead you have to exit and change to a different selection mode) - the app's icon is misspelled "Caculator" (or was that deliberate?) - when you launch the app, the calculator only shows if you chose the PIN option, so if other people launch the app they will see that it's for hiding stuff (but it DOES show the calculator if you go to other apps and back to this one (which is good).Version: 2.0
✓ NewbieJust got the app so far it's looking good & everything seems to be working like it says it's supposed to. Testing it out and hoping it will be the chosen one..Version: 2.0
✓ Biggest mistakeOriginally when I got this app I thought it was great, it saved everything I needed in a safe place (Back when the icon looked like a calculator). Now it is my biggest regret downloading, I’ve been trying for two years to get back the pictures I kept on the app. Every time I try to open the album it crashes and closes the app. This is so frustrating as I have lost so many memories. Please fix this!!.Version: 1.393
✓ Not very goodThought it would be a good app to use, installed it. bought the unlock video & remove ads option. still got ads. support wasn’t helpful besides telling me that i may not have registered before even though you register upon first using the app, tried uninstalling then reinstalling, signing in then restoring the purchase of unlock videos and remove ads, still got ads so uninstalled..Version: 2.7
🙂 Secret Safe Lock Vault Manager Positive Reviews
Secret Safe Lock Vault Manager works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Secret Safe Lock Vault Manager.
⛔ Secret Safe Lock Vault Manager Problems
