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Deutsche Bank photoTAN App Complaints & User Negative Comments 2024
Deutsche Bank photoTAN app received 20 complaints, negative comments and reviews by users. Have you ever had a bad experience using Deutsche Bank photoTAN? Can you share your negative thoughts about deutsche bank phototan?
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Deutsche Bank photoTAN for Negative User Reviews
✓ Does not workDoes not work with new ios.Version: 2.2.6
✓ CrashesApp crashes and I can’t use my bank account to purchase anything. I have to wait for a letter in the mail and activate again. Deutsche bank does not offer support. Closing my account. Avoid Deutsche bank ..Version: 3.0.3
✓ Activation problemActivation not working after switching to my new iPhone after restoring my date from iCloud.Version: 3.2.0
✓ Does not workAnd basically that means I can’t use my Deutsche bank app anymore. Thievish disgraceful to launch a psd2 compliant but super complicated mechanism, where Face ID and a simple sms code would have been sufficient for 2 for sca. This is so bad i wonder which drugs they take at deutsche bank .. seriously.Version: 3.0.2
✓ DB Photo TanNot worth the download. Unfortunately there is no other way to do transactions if no Bank in near. Doomed if not working and software is crashing..Version: 3.0.3
✓ Crasht jedes MalUnglaublich - um sein online Konto zu benutzen muss man die photoTAN aktivieren mit dieser photoTAN App. ABER die photoTAN App öffnet erst gar nicht sondern crasht sofort. Wie also soll man denn bitte an sein Konto kommen ????.Version: 3.0.3
✓ App vergisst AktivierungDie App hat jetzt schon zum zweiten Mal die Aktivierung "vergessen" und fordert zur Neuaktivierung auf ... Super frustrierend!!!.Version: 2.1.4
✓ Verliert die Aktivierung nach jedem UpdateZiemlich nutzlos wenn nach jedem iOS Update die Aktivierung verschwunden ist..Version: 2.1.4
✓ App doesn't work and crashesApp isn't functioning on iPhone 6/iOS 8. Very frustrating..Version: 2.0.0
✓ This app is horribleThis is horrible. This app is useless. You need to wait for a letter to come then scan then go back to your online desktop computer scan something else then add a code then pray that it work. And after all of that it doesn’t work. Adding more! After some update now it ask a pin every 4 seconds and it’s not possible to make any transfers. This has to be the worst app in german history..Version: 3.0.2
✓ Pain to useHave to delete and reload this app from my phone and from online banking every time I need to use the photoTAN. It is very annoying and time consuming. Didn’t have this problem with the old app only since the new update..Version: 3.0.3
✓ Whoever created this app is an idiotIf I can give it 0 star I would. Horrible app, I can’t access my online banking anymore. I’m agreeing with what everyone said here, disgraceful for Deutsche Bank to charge so much and delivers so little. I will be closing my account and bringing my money to another bank..Version: 2.2.6
✓ Only crashes all the suddenI’m trying to log in and I can’t :( each time it opens it crushes and quits..Version: 3.0.3
✓ Nonfunctioning app. Fire the developersThis app doesn’t work. You activate something, then it appears on your online banking, but when you go back to the app, it acts like you never activated the device. The poor developers who made this App that cost millions of dollars, weren’t even intelligent enough to make this screen size fit modern phones larger than 5 inches. Considering we have to pay a monthly fee to Deutsche Bank, to produce apps, that other banks just give to you for free, and then their app is worse than the other apps, is an embarrassment and Deutsche Bank should be ashamed. Edit: this app literally sends the TAN code to DB App and the DB App tells me its expired and locked me out of my account. Now i have to retrieve some special phone code to get this photo tan working again, but i found a a faster solution; leave Deutsche Bank..Version: 2.2.6
✓ Crashes on launchIt crashes as soon as you launch it on iOS 13. I can no longer make transfers or sign in on new devices because of this. This app has always been very behind, e.g. not supporting iPhone X for two years and using low-resolution graphics in 2019..Version: 3.0.2
✓ Really terribleTons of crashing, i can no longer make basic transfers with my bank app because photo tan can’t open without crashing. Seems like the bug fixes have added more bugs than there were before.Version: 3.0.3
✓ Crashes on launch!Crashes on launch, iPhone 7 (iOS 12.4.1). Can’t login to online banking without them charging me 9 cents to send me an SMS. You had one job!.Version: 3.0.2
✓ Useless because it crashes - now what???This app used to work. Now it crashes constantly. Can’t even sign into bank account since the PSD2 did away with paper codes. Now what??!!!.Version: 3.0.3
✓ Crashes all the timeI’m really sick that application without which I can not do anything online just crashes all the time and nothing helps..Version: 3.1.3
✓ UglyCome on. Update the layout for new iPhones already. It doesn’t inspire confidence to have a bank that isn’t technically competent enough to keep their security tools up to date..Version: 2.2.6
🙂 Deutsche Bank photoTAN Positive Reviews
Deutsche Bank photoTAN works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Deutsche Bank photoTAN.
⛔ Deutsche Bank photoTAN Problems
