- 91.0LEGITIMACY SCORE
- 95.5SAFETY SCORE
- 4+CONTENT RATING
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Greater Anglia Train Times App Complaints & User Negative Comments 2024
Greater Anglia Train Times app received 36 complaints, negative comments and reviews by users. Have you ever had a bad experience using Greater Anglia Train Times? Can you share your negative thoughts about greater anglia train times?
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Greater Anglia Train Times for Negative User Reviews
✓ Very basic informationOnly shows a few of the next journeys and no full timetable. Also pushed you to go to the paid version with weekly subscription. Poor functionality and information - avoid it.Version: 3.183
✓ Are you having a laugh?I pay £1000s for an annual pass and you want me to pay on top of that to see what time my train will arrive and/or if there are any delays???! It’s scandalous! If you at least run a service that was on time I wouldn’t need an app in the first place! Please at least make the app free for customers with annual or monthly passes! Sickening!!.Version: 3.219
✓ Train appCrap. Wouldn't even give it one star. Put in your journey and time and nothing comes up when you click find trains !! Don't bother with this app.Version: 3.129
✓ UselessDownloaded cannot use at all so have deleted all within 5 minutes. Do not bother with this it is utter useless.Version: 3.129
✓ DO NOT UPDATE!New update prevents you from seeing the real time stations/times along a route - an ad to upgrade pops up instead. Didn't do this on previous versions. It's becoming clear this app owner has become greedy and useless. It might be worth it for £.99, but charging way too much for what it is at £2.99..Version: 3.157
✓ Cost £52 a year? Rip-off pricing!Way too expensive for train info which is available free elsewhere. Is this the genuine Abellio Greater Anglia app? If so it’s a scandal..Version: 3.219
✓ So far so goodDoesn't show all station times.Version: 3.122
✓ UselessWell done abellio greater Anglia. Not many companies can upgrade an app and make it worse. I can't even get this to work now. Disappointing as the original app was okay..Version: 3.129
✓ No train times listedI paid to remove the annoying ads. The app worked well for a week but is now broken. It does not list any train times. Complete waste of money..Version: 3.102
✓ MoneyTrain fares are not fair neither is this Application sadly for any worthwhile information it’s MONEY.Version: 3.219
✓ Scam!This is not the official app don’t be fooled!.Version: 3.219
✓ Very usefulI am not sure if this has been upgraded but I think it's easy to use and I like it..Version: 3.140
✓ App doesn’t workThis app was not very good to begin with, as many others have commented the fact it wants to charge you when we pay hundreds of pounds a month for a season ticket, is a joke. For the last 2 weeks now though it has stopped working on my phone entirely so it has become totally useless.Version: 3.219
✓ UselessApart from adverts popping up at the worst possible time, this app doesn't even have south Woodham ferrers listed as a station. It's only been there 100 years!.Version: 1.1
✓ Dreadful AppThis App is useless and simply doesn't work. The old App was brilliant: reliable and simple to use. Can't understand why the change (it's certainly not an upgrade)..Version: 3.129
✓ Shockingly badOne of the worse apps I’ve ever seen 1) it doesn’t tell you the stops the twin will be making (unless you pay for this) 2) it tells you the wrong platform to catch train from (it was platform 11 at Liverpool Street and not platform 2) Get one of the other free train apps instead..Version: 3.219
✓ Step backFunctionality has been stripped back in the latest version pushing users towards a paid version for the stripped functionality..Version: 3.182
✓ Rip offThis app wants to charge 99p weekly for less info than is available is on free apps such as Trainline and National rail enquiries. It just another example of this company trying to rip us off again. AVOID..Version: 3.183
✓ DisappointingThis app use to be really helpful, but recently when reinstalling, I seem to have lost the ability to see the stations that a particular train stops at!! The over zealous ads are most annoying !!.Version: 1.2
✓ Why are they trying to charge me?Why are they trying to get 99p off me per month to check train times? Greedy!.Version: 3.183
✓ ShockingJust want information about Abellio Greater Anglia, why should I pay to stop annoying Ads, pay enough to travel on their shabby rail network!.Version: 1.2
✓ Limited option for planningWhilst the app offers me train times this is limited to the next 30minutes, so when I live more than 30 minutes from the station I cannot plan my trip far enough in advance. As a disabled user planning is everything!.Version: 3.183
✓ Why the Ads?Would be great without them. We pay enough for the tickets without another fee to find out when to get the train! Sort it out and then 5 stars..Version: 3.140
✓ This is dreadful customer serviceHow can a train company charge for seeing how late and unreliable their trains are!!!! If it’s not bad enough selling your kidneys to pay for a season ticket you then have to pay more to check how late it’s going to be and which service is replace placed by an undersized bus!!.Version: 3.183
✓ 3rd Party App - not goodAvoid. It’s not greater Anglia and will just ask you for money to view a free timetable. Deleted..Version: 3.219
✓ Abellio Train AppVery different to to use without unlocking ad-free version. Looks ok other than that..Version: 3.140
✓ UselessHugely restricted functionality to things that are freely available on the website. Total joke that they are trying to charge for things that would be helpful to their customers that are free elsewhere..Version: 3.183
✓ Crashes after ads..It's a good app. Showing wat it's supposed to, but crashes after an advertisement, and there no option for a cup of coffee, to get the app without ads...Version: 1.1
✓ Unable to give no stars!This app used to be so good, it's now worse than useless. If an when it loads it's slow and unreliable. Would give no stars but unable to. Don't bother downloading..Version: 3.129
✓ Would i pay to see a menu in a restaurant?It’s like walking into a restaurant and being charged to look at the menu. How on earth can they charge ‘their’ customers a fee (don’t care how small) to see basic travel information about a train they have mostly likely or are most likely paying Greater Anglia to travel. Incredible poor customer service.Version: 3.219
✓ PoorAdverts keep popping up all over the place so you have no choice but to buy. However I couldn't see what it does that the train website doesn't do, so I uninstalled..Version: 3.101
✓ Too many ads make the app unusableOnly download this app if you enjoy ads - there are so many it makes the app unusable. There is an option to pay £2.49 to remove the ads, but I don't see why I should given that (a) this is a train operator's official app and (b) virtually all the train running, planning and ticketing info is available free elsewhere without the annoying ads. All in all - don't waste your time with this app..Version: 3.140
✓ Too many addsAs.Version: 3.140
✓ 0 starsBasically you have to pay to be told train times - disgusting should be free like national rail. Especially if you are like me and travel from a remote station with no staff to let you know anything when there are numerous issues weekly. Terrible app & train service. Don’t bother using.Version: 3.183
✓ You what!!!This app, published by the train company, so you can get the train you need, on their network - buying a ticket to travel in the process - WANTS YOU TO PAY TO SEE THE TRAIN TIMES!!! I have never been so amazed. Utter stupidity. Deleted..Version: 3.180
✓ Rip OffIt isn't enough for Greater Anglia to rip me off for using their trains but also their app. There are many other apps that offer the same features plus more but they are trying to charge people 99p a week to see train times! This information is available for free all over the place and it is disgusting that they are charging for it. The app isn't even good!!! It looks terrible, has very basic functionality and the UX is awful. This app should not be available on the store and should be taken down for trying to rip people off!.Version: 3.181
🙂 Greater Anglia Train Times Positive Reviews
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