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Udemy Business App Complaints & User Negative Comments 2024
Udemy Business app received 82 complaints, negative comments and reviews by users. Have you ever had a bad experience using Udemy Business? Can you share your negative thoughts about udemy business?
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Udemy Business for Negative User Reviews
✓ Good app but not greatDecent amount of content but struggles when it comes to keeping audio synced, and it’s 50/50 chance when I lock my phone and try to play audio. If a new Bluetooth device connects the app loses its mind and takes a phone restart to work properly again. Also it’s quite common it replays the last video if I exit the app even if I’ve completed it!.Version: 8.20.0
✓ Offline videos crashes midway!The rating is purely for the app with all the great content. It doesn’t serve the purpose of Offline viewing with the downloaded content. Midway thro’ video crashes. Hope to see this issue gets fixed soon..Version: 4.9.2
✓ App reviewUdemy for Business is good. The app for Udemy for Business is buggy. Videos (downloaded and streamed) frequently stop and can’t be resumed, regardless of buffering speed. This makes it almost unusable. The rest of the app is user friendly enough, but I have been trying to watch one lecture for months and it keeps stopping so I come back to it a week later etc. etc....Version: 4.2.2
✓ Constantly asks for authenticationAlmost every time I try to use the app it asks me to sign in. The single sign on experience is awful. App supposedly fails to sign in and when trying to sign in again it somehow works without credentials. App is incredibly slow when loading anything, including videos, resources and quizzes. This makes it incredibly hard to maintain focus while a significant amount of time is spent looking at a blank screen or loading screen, which makes this a poor learning tool..Version: 8.30.0
✓ AirPlay not workingAirPlay is not working from the iPad. It just spins. If I try screen mirroring instead and play the video from there, I can hear the audio, but the video only says it's playing on AirPlay, which isn't correct because the video isn't playing (it only displays the course's title image). If this isn't supported, at least show an error message rather than have it spin indefinitely. To compare, the regular Udemy app (non-Business) is working fine on AirPlay..Version: 8.18.0
✓ Horrible UIIt’s so bad that even the play button doesn’t work more than half of the time..Version: 5.2.0
✓ Mobile app needs better offline supportCurrently if you are offline no courses are shown. Downloaded content seems to disappear if you don’t use the app for five minutes. Good when it works, but sadly nowhere near reliable enough..Version: 4.1.1
✓ Dowloaded videos not showingAs much I liked Udemy for businesses, I got frustrated by the app. I was hoping to download videos been connected to wifi and watch them commuting to the office, but it turned out that any single video saved in app into my IPad could not be played. It’s just dark screen with a rolling circle....Version: 4.4.1
✓ Please Fix : Can’t get captions in PiPPlease fix this , while moving over to Picture in Picture there are no captions in video..Version: 5.6.0
✓ Terrible appThere are a lot of bugs. Offline downloads just do not work properly..Version: 5.6.1
✓ Keeps crashingApp installed fine and I could sign in but now it crashes every time i open the app.Version: 4.4.1
✓ Constant Airplay IssuesWhy won’t you fix this app so AirPlay works as it should? It is literally impossible to AirPlay to an Apple TV 4K. AirPlay works fine with all of my other apps. Only Udemy seems to have this chronic issue. Seriously, how hard could this be to fix?.Version: 8.16.0
✓ It won’t stop beggingIt keeps begging for permission to send notifications. I’ve declined 4 times now, and the nags continue. Sure, I could accept and then disable them in iOS, but why can’t it just accept no and let me continue my course? This is a paid business service, not TikTok, right? But Dave, I hear you say, notifications are useful? Maybe. Probably not. But just in case I already enabled them on my phone. Literally nothing gets to nag me on my iPad, this includes you Udemy..Version: 8.35.0
✓ ObnoxiousLots of problems with this app, but for me the worst is a modal dialog asking to enable notifications. It’s non-standard, has a guilt-tripping and very misleading title (“Continue your learning journey”), and the only options are “Maybe Later” and “Yes”. With no option to say “Don’t ask me again”, it appears on every launch. Such a shame..Version: 8.39.0
✓ Pretty bad. Video stops and will not restartWhenever I pause the video, the screen goes blank after a few seconds… and then the video cannot be resumed without going back to the course index. I’ve given up with the app, and instead access Udemy’s website through Safari which works much better. Another reason to use Safari and not the Udemy app: the app doesn’t support multitasking, so I can’t easily take notes while watching the course. Shame :-( (iPad Air 3rd gen, iPadOS 14.5.1) By the way: reinstalling the app almost never works. Sincerely, an iOS developer..Version: 5.6.1
✓ Worst learning app everEverytime asks to login. Frustrating as hell..Version: 8.15.0
✓ Videos don’t play until you download them.Used to work fine but now it just shows the loading spinner forever unless you download for offline viewing.Version: 2.5.1
✓ TerribleI use this app because my work provides it and there are some useful courses on it. But the app itself is terrible. It freezes regularly, the buttons randomly stop working, the UX is poor. I’ve just had to reinstall it because in the middle of my course the buttons stopped working and the app crashed, and when I restarted it only loaded the first 30 of the 250 videos in my course so I am unable to continue from where it crashed (video 160).Version: 5.1.0
✓ Sloppy UI/UXOne of my biggest issue is that when we go to full screen it's really hard to go back to normal. Because the area is little to capture the click in the bottom right corner and screen UI just blinks away. Downloading and deleting courses is little buggy. Can't download courses in the background. And app stalls when we delete the offline course. App is ok if you can adjust to some inconvenience.Version: 4.4.1
✓ Couldn’t watch downloaded course offlinePre-downloaded a course to watch on plane. Unfortunately the app kept logging me out. When I was not able to get on WiFi I was not able to view my downloaded course at all. Please fix this login bug..Version: 6.4.0
✓ Authentication issues make this app uselessEach time I use the app I’m forced to sign in, a process that I do successfully, but which then takes me to a browser inside the app instead of the native app itself. Usually the third time I log in I’m able to access the full app itself. This happens every single day, or multiple times a day if I switch to a different app for long enough..Version: 8.35.0
✓ Courses are good, app not so muchFor some time now the video playback has been super buggy and it finally drove me nuts enough to leave a review. The majority of the time if you go into the app the play button doesn’t work. The only way I can get it to work is to tap on another course video and then come back to it, sometimes several times. If I leave the app for a moment and come back, same thing. Given that the majority of time spent in the app revolves around video, the video playback should be the most refined feature but it is not..Version: 6.1.0
✓ SSO login with corporate I’d not working on iPadSSO login with corporate I’d not working on iPad.Version: 8.29.1
✓ Download functionality does not workThe download capability does not work without being able to access the internet. You can download a video but need to connect to internet to start the video or launch the app. This makes it useless if trying to use on a subway or airplane.Version: 8.39.0
✓ Problem with Loading Video ContentAfter the iOS 14 update, the app has constantly failed to load all of course content. I am forced to use a web browser on a PC in order access the course. The app is totally unusable. The app was stable under iOS 13..Version: 5.3.1
✓ I love Udemy, App is lackingI love Udemy and use it often. But the app is seriously lacking in advancement. I mostly use and iPad Pro, and Udemy should AT LEAST offer split screen view so I can take notes on GoodNotes app and watch course content at the same time. They do allow you to pop out the video, but you have to open the app and launch the next video and re-pop out the video player for every course lesson. Very cumbersome and annoying to do this. Please update the app so we can get a better user experience on iPads!.Version: 5.3.1
✓ IOS lesson transitionWhile the content is great, the interface is very disappointing. When selecting a course on iPad the initial video will play without any interaction. When the video lesson is over and transitioning to the next lesson, it hangs with a loading icon for several minutes and might eventually play after several minutes, but not guaranteed. The only way to quickly advance from one lesson to the next is immediately after the current lesson is over, you must close out of Udemy, closing the app from background apps, relaunch Udemy, and the video starts immediately. This happens on both wi-fi and cellular, using an iPad Pro, running iOS 14.3. The issue remains the same if Udemy is among several apps running in the background, or after closing all apps, doing a soft reset and loading only Udemy. I have also removed Udemy and selected all the content, then re-downloaded Udemy And the symptoms are identical. I want the video lessons to smoothly transition from one lesson to the next without having to fiddle with my iPad between each lesson..Version: 5.4.0
✓ Apple TV app?Good courses and app but why no Apple TV app like your consumer app? Would be ideal for those of us that work all day and want to learn at night. Most of my courses are technical and need to use my laptop for labs and would be great to see content on my TV. Streaming is okay (thanks for adding that capability) but a dedicated app preferred..Version: 4.4.2
✓ Disappointing appThe courses are for the most part good (there are exceptions as with any online training provider). But this app.. it’s been a bugfest for ages and nobody seems to take any notice. It won’t even let me log in any more, tells me it can’t connect to the server. Maybe the developers should check out the swift programming course on the Udemy app.. oh wait.. (Yeah I know, Udemy.. reinstall it and email your support mailbox).Version: 8.25.1
✓ Downloading does still NOT workDownloading lectures for offline use does not work, the app will only download about 2gb of data then downloading just hangs, I have over 200gb of free space.... What's the point of sending updates saying it's been resolved when clearly it has not?.Version: 4.4.2
✓ Terrible appGreat courses are let down by being unwatchable. Incredibly frustrating that after a minute the video just stops playing or the audio / picture drops out..Version: 4.9.0
✓ Near unusable app at timesYou really need to pull this app from App Store. Whether it works is purely on the luck of the user that day. Sadly, even the web app on safari on iPad is a poor experience. I guess all the corporate users feedback doesn’t matter since it’s not the users who are paying directly..Version: 5.6.1
✓ Suffers from many technical issues on iPadEven when loading downloaded video content, often fails to load videos and app must be restarted multiple times to get videos to function. Apart from this, the app always opens in the vertical screen orientation for iPad rather than the default horizontal orientation iPads are usually used in. Unrelated to iPad issues, it’s worth mentioning that on computer, sped up playback rates for some reason seem to severely mess up the audio making it effectively unintelligible. This for whatever reason does not seem to be a problem on mobile devices..Version: 5.6.1
✓ Error: “Sorry! We cannot load your lecture.”More often than not, I keep getting this Error: “Sorry! We cannot load your lecture.” on the latest iOS version. My Internet is working fine, so not sure why the Udemy app fails to load the lectures from time to time. Caching bug with the app? How to fix this ASAP?.Version: 6.4.0
✓ Needs improvement“My courses” in the Mobile app does not update/reflect updates done on udemy for business computer site. Some courses videos lack clear and quality. Udemy for business would benefit from creating learning paths. Also would be beneficial a selection of the best videos with the best and most organised content. Thanks for taking this feedback into consideration..Version: 3.0.3
✓ Equal functionalityThis application needs to be brought up to the same level as the personal version of Udemy, including the AppleTV application support..Version: 3.0.2
✓ Good courses, buggy as hellKeep trying to come back to the app but find constant issues with crashing, video errors, frozen controls, audio loss. Sadly, if anything seems to worsen with each update..Version: 5.0.0
✓ Last update was a step backGreat app overall, but the last update made the app buggy and killed a few basic elements. Progress is difficult to tell, because there is no longer a consistent indicator for completed videos. Also, a memory error occurs regularly. Not deal breakers, but not as well executed as my original experience..Version: 4.9.0
✓ Bad memory handlingIPhone XR and sit constantly telling me it can play a video on the lowest setting because the device is out of memory. Almost nothing else open and the only app that this happens too even if I have 25 app running. Absolute fail..Version: 4.10.0
✓ Extremely unstableLectures have randomly issues loading and sometimes pause for a few seconds, even if downloaded offline. Sometimes a lecture just doesn't load at all, I have to skip it and return to it later. Other apps play online content fine on my phone. Downloads do not go in order of lectures, so I always watch beginning of a course online, while there are some videos downloaded in the middle or end of the course already. Sometimes a notification says download finished, but most of the course is still missing and seems to be selected for download, even if nothing is downloading at the moment. It takes so much time to download something offline, even if a speed test shows tens of Mbps wifi speed. Downloaded content sometimes just disappears, so I stopped using downloading offline completely, as it's unusable. The app sometimes shows nothing in My courses or says No internet connection, even if wifi is connected. I have to kill the app and start it again. Udemy (not for Business) seems to work better, this app really needs a full code review ASAP!.Version: 4.2.1
✓ Very unstable applicationThe app randomly crashes and closes the course you were doing. It’s especially annoying when the phone is in your pocket and your hands are busy or when you analyze the test results and after the crash have to start over. The mentioned crashes appear quite often..Version: 8.8.0
✓ Downloaded video doesn’t workWhen playing downloaded video lessons, after about 5 minutes, the video and audio disappears, although captions continue. As my main opportunity to study is on my work commute, this is stopping me studying..Version: 4.9.2
✓ Poor designUdemy app designers should sign-up for app designing course on Udemy.Version: 3.0.4
✓ Very poor performanceThe app has poor performance and crashes a lot. Very poor customer experience..Version: 5.1.0
✓ Please fix this app!!!!!!!!I love Udemy for business and I play the videos on my iPad so I can use my laptop, I.e. for SQL training so I don’t have to go back and forth between programs. Unfortunately, this app has bugs that need to be fixed. So when the instructor tells me to pause the video so I can write a query, I expect to be able to pause the video?? Instead, I’m furiously tapping the pause button while the instructor goes ahead and talks through the answer. Very. Frustrating. I’m trying to learn here. So please, Udemy, hear us, fix your app! And then I can give you a shiny 5 star review!.Version: 5.1.0
✓ Good content, but...Content available through the app is great, but app has regularly crashed while switching between course modules and I found a bug where it plays two streams of the video on top of each other, so you essentially hear a huge echo..Version: 5.3.1
✓ Won’t find libraryWhen it comes to the part to sign in it won’t find my library..Version: 8.45.1
✓ Offline Viewing never has workedThe ability to view videos that has been downloaded never has worked. I have downloaded videos but the app never lets me past the “Enter your organization” screen. If I have no internet connectivity, there is no way to get past that screen and thus no way to view my downloaded content! Please fix!.Version: 4.3.2
✓ Doesn’t work with the Walmart accountAt login, it takes me to my company’s single sign on (SSO) website through Safari. After logging in, the app remains in Safari, allowing me to browse my courses. If I were to click “Done” in the browser, it takes me back to the page “Enter the name of your organization’s account” which forces me to log in again through my company’s SSO page. Might as well just use the browser rather than this app. FYI my company account is by Walmart..Version: 4.8.1
✓ Always bufferingDeleting the app. Useless with all the buffering with verified 100MB download speed..Version: 5.4.0
✓ GarbageHow can this company be 10 years producing this platform and their iPad app is still garbage? I click on a lecture and half the time it’ll change the lecture after a very long delay and the other half of the time it won’t switch at all and this is after opening and closing it several times on an iPad Pro. Their videos load very slowly. They limit what comes up in my searches on the iPad. Just total frustration. I really hope someone makes a competitor soon! Please this can’t be the market leader forever..Version: 4.6.1
✓ Video sometimes pauses for no reasonI’m pretty sure my internet is fast enough because I have no issues streaming 4K content..Version: 8.12.0
✓ Courses and videos are great but app is terribleThe app is terrible You have to go through a lengthy log in process each time where you find the corporation or library you are logging in through, type in their identification to login, then login again to your udemy account. This is all done through a redirection via your phone browser and over half the time the app still won’t work after.Version: 8.42.1
✓ Crashes on iPhone 14.4 versionThe app crashes every 5 mins and when you reopen the app it is sometimes unresponsive. Kindly fix the app..Version: 5.4.0
✓ Neverending Webview interfaceIt keeps opening a Webview and making me authenticate there but never reverts back to the native mobile app interface, it’s just a Webview nonstop. It evens suggests downloading the app - from inside the webview, IN THE APP. And after authenticating, if I close the app it loses the webview session again and I have to star from square one, over and over and over. It’s borderline unusable..Version: 6.0.1
✓ Still BrokenGot a new 12 Pro Max 512 about 2 weeks and installed U4B. Resuming videos after pausing and putting the app in background for a while still doesn’t work reliably (maybe it works fine 10% of the time). I’ve only gotten the out of memory error once so far. I was hoping that after my last review where I reported these issues, you did some QA and the update I installed yesterday that “fixes video playback issues” would resolve, but it didn’t. If I can “replicate” the issues almost 100% of the time now on 2 devices, I can’t believe it’s limited to me and that your QA can’t replicate..Version: 5.7.0
✓ Issues fast trackingSometimes when I fast forward or jump around in the videos, the video will freeze but the audio will continue to play. There is no clear way to get the video to work again. I am having the same issues on iPad and iPhone. I’ve been through a few iOS updates and Udemy app updates but the issue remains. Very frustrating..Version: 5.1.0
✓ Cannot castApp isn’t able to cast to local devices, it just shows casting option, but of no use. I have checked the App permissions to ensure it has access to local Network. I have also checked if Im able to cast to that devices from YouTube, it’s working. Updated this App and restarted as well, no luck!.Version: 6.2.0
✓ Keep removing downloads for no reasonI download videos and as soon as I lose signal on train it stops working. And randomly remove all the downloads. I had downloaded one course like 5 times and app deleted it. Probably one of the worst app developed for business..Version: 4.2.2
✓ Slow and heavyThe app is becoming soooo slow, every time I open it takes ages to fetch data (which also means might be consuming a lot of MBS on each request). Also, when I go to “my courses” it doesn’t fetch my courses, only what I’ve downloaded. It got into a point that it’s impossible to watch a video..Version: 4.11.0
✓ The app crash every time when I try to open any lessonThe classes works fine when I see it directly on website but this app crashes every time I open lesson and after second crash it stops showing any lesson. This version does not fix the problem.Version: 2.5
✓ Video freezesWhen you change the play speed, the video would freeze till the end. Would have to restart the application to get it synced..Version: 6.1.0
✓ Never worksDespite trying this app on numerous devices, I have never been able to access a single course. It’s very disappointing because it isn’t always practical to log onto the desktop version..Version: 8.42.0
✓ Too slow and going full screen is a nightmareThis app is so slow and I wonder why a company won’t fix it, please ask one of your tutors to write a new app for you. Tutorials are good but app isn’t, such a shame.Version: 4.6.0
✓ Not working anymoreWhat's happened? Can't even get past the splash screen now before it crashes now...Version: 1.9
✓ Still crash after March 10 updateThis app is annoying. The March 10 update does not fix the problem of crashing when search returns nothing. Can't even use the app now..Version: 2.5
✓ Offline great, but buggyI greatly appreciate having an offline mode so I can consume content in the subway. It's a lot easier to manage that in-app on iOS than downloading videos and putting them into iTunes and deleting them later. But I wish it worked better than it does. The app forgets where I am until I sync online, which is very annoying if I've downloaded several hours of lectures which I intend to watch in several sittings, but with no wifi available between..Version: 1.0.1
✓ Offline download issueBeen trying to download a course for offline studies but it’s still downloading for 4 days now Crap.Version: 4.6.1
✓ Login / SSO doesn’t workAfter going through 3 different pages and password prompts it crashes..Version: 4.8.1
✓ Needs iPhone X supportThis app really needs to add iPhone X support....Version: 3.0.3
✓ Experiencing problems with the appFirst, I want to tell that I am using both Udemy and Udemy for business and I have some problems with both. But the problem I have with using Udemy for business is that I cannot adjust the quality of the video to 1080 and it is held automatically by the app not even showing the value. I watch videos with lots of coding and even with my iPad I cannot see anything what is written on the screen because of the low resolution of video. Another problem that I have with this app is that once I enrolled in the course I automatically the same minute received notification into my email with congratulations for completing the course and was issued the certificate. I even did not start the course which is weird. All this makes me sad while trying to get my work done..Version: 6.4.0
✓ ChromecastChromecast streaming is very buggy.Version: 5.2.0
✓ Its ok when it worksIssues i found: it crashes, offline videos randomly stop playing and cant resume and today all downloads disappeared.Version: 4.1.1
✓ Class don’t loadWorst experience ever. Bought a monthly Subscription and haven’t been able to access my class for quite sometimes now and mind you I’m preparing for a certification. Customer service is useless a part giving u discount that don’t help if app is not working. Same issue on the website my class stop loading properly. You guys don’t even deserve one start..Version: 6.6.0
✓ Decent content, very poor appI love the content on Udemy, but it’s just frustrating that these contents must be served by such a poorly made app. Every time I minimise the player (by swiping down) to keep it playing and come back, the video will be paused! It’s very disruptive. The only way to play these video on Apple TV is actually only playing them on this app through AirPlay, and there is actually a Udemy TV app with just one single page asking you to download the phone app! But the AirPlay feature is just another mess. All the AirPlay videos on other apps have been fine to me, but only on Udemy, those videos which could be loaded on my iPhone won’t load on my Apple TV randomly. It fails 5 times out of 10. There are even more design failures, such subtitles staying on the phone while the video is being played on the TV. It’s so sad that those instructors on Udemy devoted so much effort to make fantastic content, but their audience has to be stuck in this badly made app. They deserves a better platform, and we do as well.Version: 8.29.1
✓ Bug - can’t move forward with sign onTried multiple times to sign on. Application assays my email is configured for single sign on and to go to organization selection to select the SSO option. Problem is? There is no SSO option on the org selection screen, thus I’m stuck..Version: 4.8.1
✓ Just opens Safari, not a real appDon’t understand why it’s on App Store. It just opens the udemy page and if you accidentally click on Done, it closes the browser and you have to sign in again. No any real app features like downloading for offline viewing, landscape mode (not even for videos), it’s actually more convenient to use Safari.Version: 4.8.1
✓ Issue with video renderingVery recently, I began experiencing some video render issues. When I begin a course the play button in the middle of the screen disappears and then reappears and the video seems to start in the background without any sound. This only happens on my iphone..Version: 6.6.0
✓ Crashed instantly after signing in.Would be a nice app if it actually worked for more than 2 seconds after opening..Version: 4.11.0
✓ Download not workingDownload not working, cancel/ pause automatically. Tried all combination of settings in device, poor quality app!.Version: 8.51.0
✓ Lectures that won’t download & memory crashesIt could be great if it worked. Reliability improvements desperately needed. Mid lectures the app just crashes on my iPhone 7. Half the lectures download fine, but all too often lectures in a course simply won’t download..Version: 4.4.1
✓ DreadfulWhen searching for a course based on keyword the app remains stuck on the loading screen and shows no results..Version: 5.0.0
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