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T:simulator™ App App Complaints & User Negative Comments 2024
T:simulator™ App app received 31 complaints, negative comments and reviews by users. Have you ever had a bad experience using T:simulator™ App? Can you share your negative thoughts about t:simulator™ app?
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T:simulator™ App for Negative User Reviews
✓ BadIt’s now February 2023 and we still don’t have t:connect in Canada please bring it NOW.Version: 6.5.1
✓ App Broken on iOS 12App Broken on iOS 12.Version: 4.0.4
✓ Fix appI downloaded the app with full excitement to see if this pump is something I want to get. It crashes upon getting onto it. Does not work. The app only has stationary read only pages, but no ability to use the simulation. Very unfortunate..Version: 4.0.4
✓ Not what I expected.This app shows you what the pump would look like, but does not give you a realistic experience with it at all. You can’t actually simulate doing anything..Version: 6.2.4
✓ Waste of timeThis app needs some serious work. How frustrating. Why release something with so many faults. This has truly made me question getting the T-slim. 😞🙄.Version: 5.5.3
✓ Does not workI can only see a picture of the pump’s screen and can turn it on and off, that’s it. Is it all the simulator can do?.Version: 5.5.3
✓ Not impressedI was expecting the CGM to actually work and it doesn't..Version: 3.1.3
✓ I wishIf it worked with the Dexcom, I could also see what is happening with blood sugar and pump. Because the Decomshows on pump it will not show on Dexcom simply thing. I tried and can only get it on a Dexcom machine. So sad..Version: 6.2.0
✓ Could be goodI really wish that tandem would release the Bluetooth so that you can control the insulin pump via Bluetooth on your phone, much like this app shows you how to control the pump it would be ideal for those who are blind or visually impaired to be able to control the actual pump via Bluetooth so that they too could use a insulin pump with screen reader technology..Version: 6.2.4
✓ OcclusionsThis app give you basic functions. However real life, it's nothing like this simulator if they had an occlusion that came up every day or two then you might be talking about a real world simulator for this Insulin pump Simulator Tandem Has a problem with occlusions before warned before you purchased this pump. It's a real life issues. Occlusion stops All Insulin delivery you must change cartridge infusion set tubing. If you are out you do not have these items on hand. This will Cause your blood sugar to go extremely high. your customer service reps are rude they seem to have a attitude. I called about a faulty sensor related to the Dexcom G6 The rep sounded hesitant to replace it. Defective or faulty sensors are required to be replaced according to FDA guidelines..Version: 5.5.4
✓ Completely broken?Doesn’t seem to work at all, unless I’m missing something. Using iPhone 6s..Version: 5.5.3
✓ Canadian releaseI was told at the beginning of 2020 that the companion app would be released in Canada ‘soon’. It’s been a year and still no new news..Version: 6.2.5
✓ Simulator not workingI got this to “try out” the t slim pump. I’ve hadn’t Medtronic for 14 years and I’m considering switching. However every time I try to open the simulator the app automatically closes ☹️.Version: 4.0.4
✓ Does not work with iOS 12I really want to use this app but unfortunately does not work with the new iOS 12. It closes out every time I launch the simulator. Tandem, please update this ASAP!!.Version: 4.0.4
✓ T:simulator app & pump reviewThis app is absolutely useless. The actual tandem x2 slim pump (w/ basal IQ) is an amazing pump for T1 diabetics and with dexcom! Tandem has YouTube videos that are much more versatile in understanding this pump however I strongly recommend training with a diabetic educator (either from your clinic or via tandem team)..Version: 6.2.5
✓ Doesn’t workSimulator doesn’t work. App crashes when you open it on iPhone X.Version: 4.0.4
✓ Adapter now so where’s the real app?I hope Tandem knows that Apple has a USBC Lightning adapter with a port to plug in USB devices in iPad and has a lightening plug so you can plug in a pump( if Tandem had the actual app that uploads reports from the pump for not just a computer but iPad) and a port to plug in the iPad power plug. This means you can plug in a camera or other usb devices and import to iPad and provide power for each at same time. Hopefully Tandem developers a function app for iPad soon..Version: 6.1.2
✓ Something is missing...And it's all the really annoying confirmation screens that pop up when you try to deliver a dose. Oh, they also didn't manage to "simulate" the super annoying alarm that's impossible to completely disable. This sort pointless nagging is unfortunately pretty common... At least in my limited experience with diabetic stuff, and if pressed Tandem will imply that the FDA made them do it. Fine, but it's just dishonest to leave this stuff out of your "simulator". Pro Tip: If you went ahead and bought one of these bad boys... And you probably should because they are pretty, and well made, you can disable that alarm (in some instances), by turning off "key tones"... Don't think about that too hard... I'm sure it's a feature 🤔.Version: 2.0.3
✓ T Simulator bombs on launchWas getting familiar with t-slim pump via your simulator program before deciding to purchase, on my Mac products using iOS 11. Apple just upgraded to ios12. Your simulator is incomparable with iOS 12. Have to quit learning your pump now, maybe this is a temporary problem?? Makes me think Tandem updates and upgrades are in jeopardy for Apple users in future Tandem improvements and compatibility issues. I would appreciate your input to your fix the current issue and also plans to prevent these issues in the future for us interested potential purchasing and users of your system. Thank you, Charles Trebnik.Version: 4.0.4
✓ App crashesWhen I try to run the demo the app crashes..Version: 4.0.4
✓ Simulation doesn’t workUseless application, the simulator simply doesn’t work.Version: 5.5.3
✓ Simulator crashes on ios12.On ios12, the simulator crashes as soon as you attempt to open it..Version: 4.0.4
✓ Bad appSure hope the pump I want to get works better than the app.Version: 4.0.4
✓ Not working in iPhone 8 PlusI could not open the simulator....Version: 4.0.4
✓ HorribleIt just won’t work. And when it did. It doesn’t really work like having a pump..Version: 4.0.4
✓ Just OKThe app is ok but my main complaint is that it shows mmol/l with no option to change to mg/dl . I am in a country that uses mg/dl and I do not want to have to calculate what my numbers would be in mmol/l . In response to the reply from the developer. This is for the Tsimulator. If it were for the Tconnect I would have reviewed the Tconnect.Version: 6.2.9
✓ UselessThis app showed me absolutely nothing. A screen with a 1-2-3 on the front with the number 1 lit green. Whatever else showed on the screen was not lit and meant nothing to me an experienced insulin pump user. Taking the app off my device as soon I finish here. Waste of my time....Version: 2.0.3
✓ Simulator app broken on ios12Simulator app doesn’t work in new ios12. It crashes as soon as the app is open. Otherwise, the app is great when it functions!.Version: 4.0.4
✓ Not a simulatorIf you can navigate a web browser to view the sales material on Tandem’s website, don’t waste your time with the app. I thought that it would actually “simulate” using the pump, or at least let me scroll through the menus. It does not..Version: 5.5.4
✓ Unable to open once downloadedThis app won’t open once downloaded on a iphone11 ?.Version: 6.2.4
✓ Not very useful for me.I think the app is primarily aimed at getting you to buy the cgm. Most things I tried did not work and could not get display up for t slim without cgm. Perhaps it’s me but definitely could be more user friendly..Version: 5.5.6
🙂 T:simulator™ App Positive Reviews
T:simulator™ App works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact T:simulator™ App.
⛔ T:simulator™ App Problems
