Time Clock By Homebase Negative Reviews

Time Clock by Homebase App Complaints & User Negative Comments 2024

Time Clock by Homebase app received 11 complaints, negative comments and reviews by users. Have you ever had a bad experience using Time Clock by Homebase? Can you share your negative thoughts about time clock by homebase?

Time Clock by Homebase for Negative User Reviews

✓ DisappointedBought an iPad, paid for a yearly membership, Timeclock app requires owner credentials every 30mins. I don’t always have an owner or manager available. But because of this I have a line of employee waiting to clock in. Should I return everything? Very disappointing. I have no published schedules..RodrigoseclenVersion: 4.7

✓ ExasperatingIf its working, its slow at best and the new version of time sheets STILL does not work but LOOK OUT if you need tech support…OMG 3.5 hours on the phone with a tech named Cherry, she knows NOTHING! My time and attendance still did not export and my payroll had to be keyed in manually! I get am email that my problem had be escalated and that someone would get back to me with in two business days…REALLY 2 business days…ok ill tell my staff to expect their checks 2 days late 🤦‍♀️🤷🏼‍♀️ i am now looking for a different time and attendance to use because my blood pressure can no longer take this….Granma roeVersion: 4.4

✓ Unusable after updateWe’ve used this app for 4 years and it’s never been great. The option to have free service for our small business was more of our focus. Now the app has updates and won’t move passed the sign in screen. My staff cannot clock in creating more work for my management team. My staff needs to be able to trust their timecards are accurate..Ut oh spaghetti-o'sVersion: 4.4

✓ App continually getting worseNon stop issues now with employees coming up and telling me it won’t load or doesn’t give them the option to clock/in or out and breaks generally give them the hardest time. Went well for a while but a lot of issues lately.CRad89Version: 2.1.3

✓ Poor Experience, Unusable for BusinessConstant daily issues with shifts not syncing to their servers. We must troubleshoot this several times a week. Very frustrating experience for small business with two locations and 12 employees. And it is not an issue as we have FIOS internet with 75megs download and upload speeds..AdamspicarVersion: 2.5.8

✓ NOPEOur app is now not usable with this update. No one can clock in or even open the app!.Aabe235Version: 2.4.1

✓ CrashingApp crashes every time an ID is put in..BrnBurnsVersion: 1.5

✓ Website crashI am unable to have employees clock in and out too..Kennyp3Version: 1.5

✓ Terrible SupportReps are quick to email and call to pitch additional services, yet a single basic support question remained unresolved despite asking through multiple channels. At least this was at the get go, allowing us to move on to other options before too much time is wasted..TechSoftConsultingVersion: 5.0

✓ Wonky at timesHas been working great for months, not sure if it’s because of a new update but my employees clock in through the app on our iPads and it doesn’t seem to register that they actually clock in. Seems to be an in going issue for a couple of weeks now. Other than that all the other features work great..PBFV1Version: 2.4.1

✓ Employees unable to click in or outIt just does the “loading circle” and they are unable to use the timeclock..SmoqehouseVersion: 1.31

Time Clock by Homebase works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Time Clock by Homebase.