The Gluten Free Scanner Negative Reviews

The Gluten Free Scanner App Complaints & User Negative Comments 2024

The Gluten Free Scanner app received 15 complaints, negative comments and reviews by users. Have you ever had a bad experience using The Gluten Free Scanner? Can you share your negative thoughts about the gluten free scanner?

The Gluten Free Scanner for Negative User Reviews

✓ If you can read you don’t need thisMy daughter was just diagnosed with celiac and we found this app and thought it would help with some of the questionable labels - it doesn’t. The very first thing I scanned it told me I needed to pay for the app, so we did. Now it scans but it just tells me exactly what the label says, if the label says gluten free so will the app. If the label doesn’t say gluten free but there are not listed gluten ingredients the app will say “no gluten contains ingredients” and then say but they don’t know about cross contamination - duh. That’s why I needed an app. I thought it was going to give me more info on products than the labels do - through user input or because they contacted companies and recorded the info etc - it doesn’t. If you can read a label you do not need to waste $3.99.ClarecollVersion: 1.2.30

✓ 1 star. Don’t waste you time of the $4.99I was very excited to use this app after seeing all the ratings. Since downloading and using it’s been a complete disappointment! Half of everything I scanned came up with “ Barcode Number Not Found”. One some of the largest lost popular brands.. It was beyond frustrating. I opt to pay the $4.99 to get more access to labels. ABSOLUTELY NOT TRUE!!! if you get this app just keep at free. It’s not worth a cent to upgrade. It provides nothing….Kk216!Version: 1.4.32

✓ No longer worksI am a celiac patient who has used the free ap for about a year with great results up until now .. it seems to have stopped working in my grocery store. I have deleted and downloaded the free app twice with same results.. I even had a friend download to his phone with the same disappointing results .. my conclusion is that the free version no longer works in a store without WiFi.TdboomerskyVersion: 1.2.30

✓ WasteI tried this app and it has a VERY SMALL amount of items that it has stored. I’ve scanned so many and more times than not, there is no listing for the item I’m scanning. Definitely deleting it Update: So the developer sent me an email, asking me if I’m scanning products that aren’t food or drink…. That question is unreal to me! Luis, you got me! You’re right.. I shouldn’t be scanning walls, pictures or pieces of blank paper! OMG! I can’t believe you asked me that question! How dumb do you think people are??? Thank you for that massive insult! Don’t ever email me again!!! Now I would give your app a -10!.JNoble2014Version: 1.3.10

✓ Not enough items in the free appI downloaded the free version and found that a lot of name brand items are included but most generic label are not in the database. It keeps saying to purchase the full version to see more items. Based on other reviews it seems like the full version doesn’t include a lot of items..LovetobuyVersion: 1.4.20

✓ Easy to use but.This free app is helpful in getting through grocery store without having to read ingredients on every label. But there were sooo many foods that scanner couldn’t find. It would suggest I purchase the more complete app which I did but the pay app doesn’t work any better! Don’t waste your money just use the free one. In July the developer responded to me. Basically told me to try scanning more products. Wonder why I need to do that? I need it to scan the ones I’m interested in, also they suggested I need the paid app which I have! I have tried it more but at least 1/2 of the time it can’t find the product. Rarely even open app anymore. Very disappointed..Joanie1960Version: 1.2.21

✓ Useless App....Update to developer response: I’ve tried everything. I’ve update to the latest iOS, restarted my globe, uninstalled and installed the app, tried it on WiFi and then regular internet connection. It doesn’t work. My assumption from other reviews is it doesn’t work on older phones (I have an SE), and I’m not spending $1000 on a phone just to be able to use an app. I’ll stick with the “ipiit” scanner app which actually works on all phones. Very disappointed. This was a great, easy to use app. I've tried to use it multiple times this weekend and it just loads a blank screen. I uninstalled and reinstalled the app and still nothing. Glad I have another gluten free scanner..AudreyRose08Version: 1.1.2

✓ Really helpful but stopped working :(This app is amazing and makes shopping so much easier. I used to have to google a new item I wanted to purchase while in the store...now I can scan the barcode. Not all barcodes are found, I am hoping more barcodes will be available in the future. However, I have not been able to use the app recently, the scanner won't even open..SherribabybearVersion: 1.1.2

✓ Results not found90% of the scans I make to identify if a product has gluten or not come up with “results not found” as a search response. I have to manually type in each and every ingredient to find if something is safe when not indicated on labeling. It has made shopping very time consuming and extremely difficult. Which has added a whole new challenge in helping my 5 year old and her recent celiacs diagnosis..User confidentialVersion: 1.4.32

✓ Used to love it..I used to love this app, until it asked me to rate it a 5 star review to keep it free. Ever since I gave them the five star review, every time I open the app it is not on the scanning option and I have to seek out the scanner, and then once I scan something and try to go back to scan something else it cycles to a blank white page and I have to search for the scanner once again. It used to be really convenient to just scan multiple items back to back and now I have to individually select the scanner option every time I want to scan some thing and backpedal to find it. I have adjusted my five star review to two to reflect this unfortunate new bug..LiebertonsonVersion: 1.4.0

✓ Deleted first dayI tried 10 different barcodes the first day I downloaded this in a grocery store. It errored our every single time. I get it can’t know every single barcode, but a can of progressive soup? A jar of heinz ketchup? Really? I just started doing everyday things to see if it would work. It didn’t. Can you make a way for us to add our own barcodes at the store and enter the deets in to help your database? I finally got so frustrated I just deleted it after about an hour. It never worked..KldjdbsknVersion: 1.2.30

✓ Great in theory but...There are way too many products that come up as not found. For something like this to actually be useful I need more than one out of eight products a scan to actually be in the database. Same with the search feature. I found that all too often I still just have to search Google anyway. I did purchase the paid version..Fun n handyVersion: 1.3.10

✓ Helpful in the grocery storeWe just had to change our entire lifestyle to being Gluten Free. This app is helpful especially in a time crunch run to the grocery store and on a budget. Not everything in the store has to say "gluten free" to be the expensive gluten free label. The only problem I have is that some very common items are not yet listed on this app. Please add. Items that are needed for everyday life of a kid that wants to be normal and fit in at a slumber party and not be singled out. Halloween and Birthday Parties are my child's biggest worries. This app is about 60% helpful on those specific areas. On daily meals and snack, this app is about 90% helpful..Mom of a Gluten Free GalVersion: 1.1.2

✓ No Aldi’s??I’ve scanned four items from Aldi’s so far and one from Kroger, and not a single Aldi’s item came up as “in the database.” While the app isn’t completely useless because of this, it is certainly nothing I’d ever consider paying for after finding this out. Very disappointed unfortunately. Edit ** I received a reply but it didn’t really respond to my issue. Kroger items are not the problem. ALDI’S are. I will use the leave feedback feature, but I’m not the only one to make this complaint..ElijahSibastienVersion: 1.4.0

✓ Locking in GF ScannerI LOVE this app. However, there are times after I have scanned a product and see the results, I cannot exit the app without taking my phone completely down. This same thing happened on my old iPhone 6; I now have an iPhone 11. Yes, I’d cleared out the memory of the places I’d been on my phone. Sometimes even after taking my phone completely down, bringing it back up, and going back into GF Scanner and scan again, it locks again, so I cannot exit GF Scanner. Yes, I tried going to other places in GF Scanner to see if I can exit without just shutting down my phone - no difference!!!! Help, please..Stuck in NEVersion: 1.2.30

The Gluten Free Scanner works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact The Gluten Free Scanner.