Santander Cycles App Support

Santander Cycles App User Reviews

What do you think about Santander Cycles app? Ask the appsupports.co community a question about Santander Cycles!

Santander Cycles Pros

✓ ExcellentMy wife and our friends enjoy going to major cities and moving about the city on rentable city bikes. Such a great way to see a city. We have done this in New York, Edinburgh, Chicago, and now, London. With Santander, we were not sure which pricing plan to choose. The standard 30 minute option for £1.65 was pleasing, however we went with 20 £ option for one month. We were only in the city for three days and we were unsure if we would actually hit the 20 pound value. After we canceled our subscription upon leaving, we were given a detailed receipt and a refund for £6.30 because we did not hit our 20 pound mark. we all thought this refund was above and beyond..Jonjenz71Version: 4.0.32

✓ Great app and excellent customer serviceHave been using the app and bikes for about 18 months. The bikes are a great facility to have in London, basically turn up and go, no stress about carrying padlocks or dealing with punctures and maintenance. The bikes are a bit heavy but very robust. The app is good — could be slightly better with notifications, journey tracking, etc, but considering the number of bikes and the diverse locations, it is VG. The app recently went awry after I upgraded to ios 14.8 but after reporting it to the customer service team, I got a quick email response recommending a reinstall, which fixed things, plus a friendly follow-up call a few days later. Couldn’t fault the team behind everything. Thank you :-).Scottish LondonerVersion: 4.0.18

Santander Cycles Cons

✗ Pretty good. updated 25 Oct- uselessUpdate: for past 10 days since 15 oct it hasn’t worked at all. Keep being told I need to pay when I already have a recently renewed annual subscription. Even if I try to purchase again or just 1 day access the app immediately logs me out after entering payment info which, by the way, takes ages as nothing is ever saved :( it was good, it’s now useless and they owe me the best part of £120 for the year Previous review: Mostly works as you want. Is slow to or just doesn’t update location. Doesn’t know if the bikes are out of order so it may say there are 2 or 3 bikes in a dock but they could all be out of order. ‘Achievements’ section doesn’t work at all.VeloistoVersion: 4.0.31

✗ Horribly confusing and out for your dataAbsolutely terrible. Confusing and just looking for your data. I gave up after 10 minutes of trying..Soccerguy321OVVersion: 4.0.27

Is Santander Cycles legit?

✅ Yes. Santander Cycles is legit, but not 100% legit to us. This conclusion was arrived at by running over 634 Santander Cycles user reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, AppSupports Legitimacy Score for Santander Cycles is 73.0/100.

Is Santander Cycles safe?

✅ Yes. Santander Cycles is quiet safe to use. This is based on our NLP analysis of over 634 user reviews sourced from the IOS appstore and the appstore cumulative rating of 4.1/5. AppSupports Safety Score for Santander Cycles is 77.5/100.

Should I download Santander Cycles?

✅ There have been no security reports that makes Santander Cycles a dangerous app to use on your smartphone right now.