StepUp Pedometer Step Counter App Negative ReviewsPratik Stephen

StepUp Pedometer Step Counter Negative Reviews

4.7
4.78824 star

Total 44 Negative Reviews

StepUp Pedometer Step Counter App Complaints & User Negative Comments 2024

StepUp Pedometer Step Counter app received 44 complaints, negative comments and reviews by users. Have you ever had a bad experience using StepUp Pedometer Step Counter? Can you share your negative thoughts about stepup pedometer step counter?

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StepUp Pedometer Step Counter for Negative User Reviews

Great appPlease update the app.Version: 1.6.4

Good butThis app is good when it works! It is now about the 4th time it has lost all my friends which is really annoying and we all try to get reconnected but this time that does not seem to be working. You really need to fix this issue folks it driving us all mad..Version: 1.6.4

Still won’t let me add friends …My wife and I want to keep track of each other’s steps … We used to be on each other’s “friends list” but the app deleted them. So we both followed the directions and sent invitations to each other via text message, as per the instructions … but when we both accepted, nothing happens. This problem has been going on for months. We can’t delete and reinstall our apps or we’d lose 2+ years of progress..Version: 1.6.4

IncorrectSays I only did 20 steps when I’ve done over 12k. Does not sync with apple health as it should.Version: 3.0.1

Unhappy linked to FacebookThis app ok will on not allow you to sign up unless you use your Facebook account. Very disappointing..Version: 1.6.4

Slow refresh for steps and new friendsWorks well for steps but slow refresh of steps/ friends and don’t always seem very accurate... specifically if running ...Version: 1.6.4

Facebook required😔There aren’t enough words to describe how excited I was to get this app. I scrolled through every search result from google; went in the App Store an read reviews and they all fell short. I was so pumped to see my watch connected right away. It was a match made in heaven. Then I tried to add my wife only to find out I had to have Facebook. I don’t have it and don’t desire to have it. 😭 I thought I finally found the platform to compete with family/friends without using Facebook. I know this app is great, unfortunately I won’t be able to enjoy it to its fullest extent without succumbing to Facebook..Version: 1.6.4

Almost Perfect but it Can’t Be Used Without PhoneI can’t use this app because I only wear my Fitbit when I go walking or running. I rarely take my phone because it’s enormous. This app may say it syncs with other devices, but I can’t even get to the dashboard because I downloaded the app on my iPad thinking that I can just upload my steps at the end of the day from my tracker, but the sign-up process says that this device (iPad) does not track steps so I cannot use the app. It would be AMAZING if I could have the app on a non-phone device like the Fitbit and Garmin apps, and sync my steps from those trackers or websites without having to haul my phone on a run. I was psyched about this app but now I’m totally bummed. I have a super cheap phone and I can’t download apps on it anyway. I use my iPad and laptop for that stuff. :(.Version: 3.0.7

Joining with friends limitedI like the simplicity of this app, which reads clear and quick. The only issue I have is that joining with friends is limited to Facebook accounts. If my family has one account, then I assume we cannot join together?.Version: 1.6.4

Weird bugI wanted to check how many steps I took yesterday and I opened the app to see 45,000 steps when I only just woke up. It would be great if this bug was fixed..Version: 1.6.4

Doesn’t sync great with garminPoor with garmin.Version: 1.6.4

Manual steps?It would be nice to have a manual step adder. i got ~19k steps without my phone and l cant add it lol.Version: 2.0.8

FeedbackSuch a shame it doesn’t integrate with Fitbit. I run a large nutrition challenge with this ands of people each month and thought this would be a great thing to share with others in helping getting people moving. Sadly it won’t work for us until Fitbit is available..Version: 1.6.4

InaccurateIt overestimates the steps so I take one step it does like minimum 4 or more steps.. can be a good app and I like the nudging concepts etc but could they fix this as it can be annoying to actually see and monitor my steps ...Version: 3.0.9

FitbitEn attente de prise en charge de fitbit.Version: 1.6.3

Fitbit sync importantI am waiting to hear about synching the fitbit with StepUp. Also if someone donot have a Facebook account can we add them in the group of friends?.Version: 1.6.4

Glitchy appCan’t add anyone, no one can add me 🥲.Version: 3.0.9

ConfusingNot user friendly. Bots are unneccessary..Version: 1.6.4

Doesn’t Accurately Track StepsI always have way more steps on my Apple watch then on the app..Version: 3.0.7

Ok but can’t log in if you don’t have FacebookSeems like a good app but you can’t log in and share with friends or connect with friends if you don’t have Facebook which I don’t have, seems to be a shame as I would use it a lot if I could connect with friends.Version: 1.6.4

App not showing my FB friendsApp was great until I couldn’t see my friends. They can see me but I can’t see them. I have deleted, reinstalled, hard reset phone, logged in/out several times from FB, also checked FB settings all is okay. App is still not logging into FB. It just opens and stays in FB verses logging in & switching back to the Step Up app. Not cool, when I added friends and can’t communicate to motivate them to keep moving..Version: 1.6.4

Could be betterSince last iOS update it was erratic then settled but wish you could have a setting for step length.Version: 1.6.4

ExercisenutThe distance is sometimes inaccurate. I hav walked and run in Central Park for years. The distance is 6 miles around, which I did today. Yet app days 5.8. Today I walked a 5 mile loop in Central Park. This stupid app says only 2.7 miles. Get real. I just came in from walking in Central Park some thing I do every day. I walk 5 1/2 miles. Yet your app says only three. You should decide which distance is correct. I walk that distance every day and I know it's 5 1/2 miles.Version: 1.6.4

I don’t have Facebook so can’t playNo good if u don’t have Facebook, I can’t interact with people, otherwise it’s a great app and simple to use.Version: 1.6.4

SetupVery easy.Version: 1.6.4

ReviewKeep loosing friends.Version: 1.6.4

Does Part of its jobDoes not let me see my friends.Version: 1.6.4

It doesn’t let me add friendsAny help yall?.Version: 3.0.9

Doesn’t sync stepsThis app doesn’t sync steps accurately from devices it’s extremely frustrating. I contacted the developers but they never replied. Trying to use the app a few months later for a new challenge and the same problem exists. I wish we used a different app for our group step challenge..Version: 3.0.6

Mix feelings about itIt seems to not update at all with my health app of my Gofit app !! Very fustrating as we need to count steps in my work and I am always last on leader board but I’m reality I should be top three for example app as me down at 8k but I have done 12k someone needs to look into why the app isn’t updating steps properly.Version: 3.0.7

Wrong step countMultiple apps and still doesn’t sync with correct step count. Out by a few thousand.Version: 3.0.4

Step countHi my step count is incorrect, when I clime 5 floors only 3 show up as counted. Is there a way to adjust my step John.Version: 1.6.4

DisconnectThe fails the connection between friends so often, so annoying. Also the app is getting slower and slower to update data, why is this? Come on, when it works this app is great..Version: 1.6.4

Steps increase while drivingGreat app idea concept, however I noticed the steps increasing on the app while im driving and NOT walking..Version: 3.0.9

Step counter algorithm is wrong and miscalculation widespread.We were initially impressed by the fact that a community can work together in their goals to walking towards fitness. Then we realized that there r fundamental problems. 1. The phone app measures the steps completely wrong. People have been moving phone up and down while on sofa and still get step counts increased. 2) step count average calculators is also wrong. Step count only averages out for the days you walk. It should be entire days so far in the month. Please correct the bugs or your app is not going to succeed. Just a honest critic..Version: 3.0.6

Worse app, so basicIt keeps kicking me out of Facebook and can’t log back in to see my friends for our step challenge. It also shows I only have like 100 steps on certain days when I know I have way more :( Cant log into Facebook!!! Tried deleting app and reinstalled but still doesn’t work!!! Again I have lost all my friends in the app!!!.Version: 1.6.4

Not syncingWith apple health Making it hard.Version: 1.6.3

It’s a great appIt’s a great app except one day my friends disappeared from my app and can’t see their steps anymore 😭.Version: 1.6.4

Stopped working with FacebookWas really enjoying this app, but for some reason it now won’t let me log in with Facebook, so I can no longer link up with friends. Hopefully just a glitch that will be sorted out?.Version: 1.6.4

Good but incorrectMy Bella beat is connected to my Apple health and after going on runs where I don’t have my phone, the Bella beat and Apple are right and my step up syncs and is about 6000 steps off..Version: 1.6.4

Not very accurate.This app seems to considerably overestimate the number of calories burnt..Version: 1.6.4

Mixed feelingsI like the app because you can add your friends, create challenges & their steps are visible to everyone to keep track of. I’m disappointed because it’s so difficult for my friends with Fitbit/android phones to join. It’s really frustrating! I’ve reached out twice in hopes to get some help and I haven’t heard anything yet. I can’t even set a start date & end time because it’s not giving me the option to click on march..Version: 3.0.6

Ok if only using your phone to track stepsLoved it when I was only using it on my phone, since adding my smart watch it’s been all over the place and never the right steps according to watch and apple health. Getting fed up.Version: 1.6.4

Steps registeredDoesn’t register my steps from Garmin watch and iPhone right..Version: 3.0.4


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