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JustWatch - Movies & TV Shows App Complaints & User Negative Comments 2024
JustWatch - Movies & TV Shows app received 83 complaints, negative comments and reviews by users. Have you ever had a bad experience using JustWatch - Movies & TV Shows? Can you share your negative thoughts about justwatch - movies & tv shows?
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JustWatch - Movies & TV Shows for Negative User Reviews
✓ What happened to the filters?I’ve been a paid subscriber for a while and I often use them to filter out foreign language films, filter by length and so forth. Tried using the app today and only the basic filters are there. Is that a bug or by design?.Version: 23.46.3
✓ AVOID: Absolutely dreadfulI signed up for the PRO subscription so I could filter only by things I haven’t watched. The app refuses to recognise that I have a paid subscription (despite taking my money). I’ve tried to look for a support link or email address and there isn’t one. If a company cannot provide an easy way to flag a bug as important as subscriptions not registering then it should probably be avoided. JustWatch team: if you see this message, I’d like a refund please..Version: 2.9.10
✓ Great Service, but Some Issues Too BigI love the website and use it frequently. I was initially skeptical but truly I think JustWatch is the best resource for finding what services have what Movies and TV shows. I've had to stop using the app however as every time I try to search something the cursor seems to jump as I type the first word and I end up with a word out of order. I do use a third party keyboard so am unsure if that is the issue but I don't experience this with any other app whatsoever. Another small gripe is that if you are trying to search for something lesser known or niche, the search algorithm will often feed you completely unrelated results trying to second guess you, even though if you scroll down far enough it will give you a result for the film you're looking for that is closer to the exact words you typed..Version: 23.47
✓ Don’t collect so much information on paying usersThe app collects an insane amount of information on you. You are much better off using the site in the browser. Their is no option to turn off collection even if you become a paying subscriber.Version: 3.3.9
✓ Crunchyroll?I consider this an essential app, I use it daily, but… What happened to crunchyroll? I used to have it in my streaming services list and I could look up titles in JustWatch to find out if they’re on crunchy, but now it’s gone…? Very inconvenient..Version: 3.3.11
✓ Pro is disappointingGeneral functionality of app is good. But signed up to Pro and it doesn’t recognise subscription - ads remain and keeps showing me the option to upgrade (which, when selected, tells me I already have Pro! If that’s the case, why aren’t the Pro features working?!) Have immediately cancelled sub but will continue with free version..Version: 3.1.18
✓ Doesn't save privacy settingsA new Privacy Settings popup was added and it won't save my settings so it shows every time I launch the app. If I don't allow "Use precise geolocation data" or "Actively scan device characteristics for identification" then it'll keep asking. These are optional but the app won't Save Settings because it wants you to Accept All. I waited a few weeks to see if they fixed it and they haven't so it must be intentional. Uninstalled..Version: 22.51.4
✓ Disappointing decisionLatest update means pop up adverts for any non-pro subscribers, almost every other click. What I used to like about JustWatch was that they offered a decent service for non-pro subscribers, sadly this is now eroded and the non-pro offering has become almost useless given the volume of pop ups. Such a shame..Version: 2.9.12
✓ Almost perfectLove this app but having a hard time with the lists feature in Canada. It tells me I need to upgrade to Pro to create more lists, but there is no option to upgrade anywhere in the app. I’m using the latest version of the app. Have provided feedback twice but not receiving any responses..Version: 23.46.3
✓ Great service but interface so brokenI love this when I can ferret around enough to get what I need, but there’s the rub - the interface is so broken (primarily - often getting into dialogs or screens you can’t reverse back out of to where you were before) that it drops the rating from 5 to 3..Version: 2.7.20
✓ Still not fixed hasn’t been working for a yearWhen you search for a topic like Christmas to get all of the Christmas movie results it will only show maybe 20 or 30 when it is suppose to show all results. This is so disappointing. It used to show 1200 movies. I’ve told you so many times over and over again by customer service but now I’ll just leave a review so you will get only a 2 or 3. Why not fix this? It’s been over a year and still not fixed? If I go to the online version I will get all of the results but not on the iOS version please fix it. It’s very frustrating especially after a year of contacting you,.Version: 2.7.42
✓ Nearly brilliantPromises a lot and nearly delivers. I can’t seem to ever get the filters to work as implied in the design (deselecting all then choosing documentaries doesn’t do anything to the list for example) and searching brings in results from platforms that were not included in the setup which is highly frustrating. Agree that Fetch TV would be a great inclusion too.Version: 0.17.85
✓ Asks cookie preferences before every single usageThe app itself is fine, but it constantly badgers you about cookie preferences every single time you load it before you can actually get onto the main page..Version: 22.51.4
✓ Original account won’t loadI’ve had to create a second account as my original one just crashes. To the point I have to delete the app and download it again just to login to the second account. When I first started using the app I took advantage of the paid feature that allows you to hide content that I’d seen or disliked. Now I avoid using this feature as it crashes the app if you use it too much. I’ve contacted the developers twice over the last three years and I get the same response “They are aware of the issue and working towards fixing it”. Would really like to rely on this app more and start using my original account but I can’t trust that the app won’t crash after a future update without being fixed..Version: 24.9
✓ Love it, but needs workThis app is the best source for you to see everything that’s streaming on all the channels and apps you have. So, great! Now, the problems. Loads very slowly when you’re scrolling, freezes at times. The whole season episode thing isn’t reliable. I often watch multiple series at once and lose place as to what episode I’m on, so it’s great in theory for it to track it for you, but it doesn’t always work. Also, some series seasons end but you know they’ll be another coming. There’s no way for you to keep that series on your watchlist except to re-enter it so you’ll know when a new season starts. If these issues can be resolved and the app improved, it will be invaluable to folks like me who watch way too much TV..Version: 3.2.2
✓ Very sadBefore a few days ago I used this app most days. Then I updated it and it wouldn’t open. I then uninstalled and reloaded it took me through the setup screens until I was informed I had finished but it may take time to kick off. That was three days ago and still waiting!! Three stars for what it used to less the frustration..Version: 0.22.6
✓ HelpSomeone help me where can I watch the mighty ducks 2 for free I’m gonna have a heart attack and die I’ll hold my breath until someone tells me.Version: 23.38
✓ Why do developers do this?The latest update has rendered a good app almost unusable. I am only interested in what’s new as I suspect many people are. I can’t get to this tab as the app is trying to load what it thinks I want to see and then crashes. I don’t care what you think I want to see. This ‘feature’ not only doesn’t improve your app., it removes the best bit from it. Prior to this update the app was great..Version: 2.5
✓ Rough diamondDatabase is very good but the HMI is flawed in many areas. E.g. the use of orange & white as indicators for selected or not. No additional ‘watchlist’ for movies watched but retained to watch again as a separate list. Difficult to describe not intuitive page navigation. Developers: please get an expert HMI on the team. Also the Pro version price is risible..Version: 2.9.21
✓ InconsistentSometimes the App works really well and sometimes it doesn’t. I pay for the Pro Version but it’s probably not worth it until it starts running better and/ or has less errors..Version: 23.12
✓ Useless for tv, maybe ok for moviesWith so many streaming service, I’m looking for an app to help me track the shows I want to watch - both new episodes of current shows and old shows to binge. While it seems fairly accurate for old tv, it is a disaster for new tv. New episodes seem to show up on the list in about a 72 hour window around when they’re actually on. This has alternately caused me to search for things that aren’t available yet, and have a friend ask me what I thought of an episode I didn’t even know was available. Some shows don’t get updated at all - one that I watch started a new season weeks ago, but there’s no sign of it on this app. I didn’t try using this for movies. I find a sticky note (or few) is just fine for that. But for tv, many apps I’ve tried are far better. Try something else..Version: 23.14
✓ Used to be my “Go To”This used to be my Go To streaming guide to see what was new on all of my streaming channels, wanted to figure out what to watch from my Saved list or find recommendations I never would have thought of otherwise. Now majority of what is shown to me is not in my preferred language & you want me to pay for a subscription to filter that? Umm…no. While I do enjoy shows/movies from other countries, most of the time I’m going to stick to my 1st language & I think it’s safe to assume most people would agree. I’ve had this app for several years, used to refer to to it several times a week & now will open it a few times a month but am usually disappointed every time. If it’s not broken, don’t fix it..Version: 23.51
✓ This app has stopped working.Since the development and offer of the pro version, the normal version has stopped working properly. As an example, I wanted to search for The Manchuria Candidate. The app stopped at The and I get every title starting with The and it cannot go back to the Home Screen. I have deleted and reinstalled it twice, the problem does not go away. So disappointed as I have relied on Just Watch for years..Version: 3.1.7
✓ InaccurateThis app used to be good but it’s no longer accurate. It doesn’t list movies and shows on the right platforms, i.e.: We found a show we wanted to watch and it said not streaming anywhere but it was streaming on 2 separate platforms. It also doesn’t accurately reflect new movies released to streaming like it used to. For instance if you filter to Disney it states nothing new since Sep 8 (today is Oct 2)….but there have been lots of titles added, including the long awaited Hocus Pocus 2..Version: 3.3.9
✓ Current Build almost unusableI reset the app after it wasn't working and then realised I had to reset my account as I deleted my Facebook that was linked to it. The current Build though is unusable and constantly flags error when trying to say you've 'liked' or 'seen' content. It also doesn't show half of the new updates on your 'new' page. Needs to be addressed and fixed..Version: 3.1.13
✓ What’s New seems brokenI used to be able to use the new button but not it only shows me one day. Makes the app mostly useless to see what is new on the services I have (Netflix, Lightbox, Disney etc).Version: 2.5.18
✓ Needs improvementJust got it today and noticed some problems. U can’t search for actor info by searching for their name. U have to search for a movie they’re in then click on their name(no headshot pics besides their name for some reason) to bring up their profile and list of movies/tv shows they was in. Then it doesn’t even list the movies/tv shows for the actor in any sortable way(ie by date or alphabetical) so it’s hard to find what their most recent work is. No way to have a favorite actors list. Search feature is finicky, especially when searching for stuff that isn’t out yet. U basically have to enter exact whole title for that. No deaf closed captions on trailers. It also doesn’t list any release date for movies/tv shows, preferably the date it’s first released and date it’s released to streaming services would b great..Version: 23.9
✓ Not as good as it used to beSadly this app has gotten worse as the time has gone by. It used to be user friendly. And you used to be able to track and browse around it very easily. But that’s no longer the case. It seems like the more “features” they add, the more convoluted the app has gotten. The lists to keep track of your shows used to be very straightforward. Now it has other options that seem unnecessary. More is not always better. Also, it doesn’t seem to update at times. Especially when it comes to shows. I can’t seem to find some of the newer shows..Version: 24.8
✓ Change it back please.This was one of my absolute favourite apps, until they changed it. I used to be able to see all the new titles that were added to my preferred streaming services in a timeline, but that feature was taken away. I still enjoy being able to search whether certain movies/shows are available, but that one feature was the main reason I used this app..Version: 2.6.13
✓ Could be so much more!! Live channels neededNeeds a TV guide for live channels that’s linked to subscriptions! Would be good if it scrolled through featured movie recommendations from the providers you select across the top of the home page similar to Netflix this would make it a bit smarter! And the ability to hide what providers to search after you have saved the preferences! Also support for private films and series from backups such as hdd’s/Cloud Severs to be added in the the library and work with search results and download meta data! Also support for VIRGIN TV GO would be good is needed really and SKY GO does not work it always sends me to a link and says use the app which is a big shame! Needs a microphone button for voice search on pc! And a UWP or .exe for Windows would be good too.Version: 2.6.2
✓ Near pointlessI love the site and so when I found there was an app I was excited to use it. Generally I’d use IMDb but with the addition of where to stream made this a no brainer. I downloaded and the home page doesn’t load - asks me to answer 5 questions but doesn’t ask me what they are. I figured it was a bug so started tracking down some must watch films and adding them to my list. Came to watch some of them this weekend, opened my watchlist and there’s nothing displayed. Looks like there’s not much support in this regard so I will be deleting. It’s a shame as it’s got so much potential..Version: 2.5.16
✓ No ones looking after the Apple TV appApple TV app has been faulty for a while now, cant search, movies arent showing up, example “book of eli” appears on phone app not apple tv app, but thats just one of many. ——————————————————————— The app doesn't let you scroll down, you get 2 maybe 3 lines down on a search and it will just throw you back up to the top, your constantly fighting the auto scroll up to look through search results. ——————————————————————— Main menu has same issue sometimes on the new, look at a movie come back out and it will auto scroll up to the top and you have to go all the way down again. ——————————————————————— Its like the Apple TV version of this app has just been thrown on the dont care pile, if you dont want to look after it cool, delete it and dont bother having the app, dont just post junk to the app store..Version: 23.21
✓ InaccurateUsed to be a great app for finding out what is available where but they’ve added a lot of annoying fluff, such has recommendations while not giving accurate information anymore. The app constantly tells me shows and movies are available on Prime when, in fact, they are not. The link provided in the app usually links to a completely different program. Very sad, I used to like this app a lot..Version: 2.5.11
✓ Update has ruined itUsed the app for years and it was great, aside from no IMDB overlap. Update arrives and says it now had that - great! But it’s wrecked the whole app. I received a message in the app stating that there had been an upgrade and change in the UI to lists. But everything has gone! My one watchlist I’ve had in the app for years is not there, and just a single list with 0 entries remains. I cannot import from IMDB as I’m told I need pro to add more lists, but I have none and they’ve deleted my previous one??.Version: 23.46.3
✓ I would like to rate it higher, but …I have this on my iPad and Apple TV with varying results. The iPad gives more and better results, but then I have to note the streaming service, go to it on my Apple TV, search for it and watch it. The version on my Apple TV has terrible search results, often not finding a show/movie even with the simplest search words. Try searching Young Frankenstein where that phrase as well as just the each single word on its own brings up nothing. Also, on the Apple TV version, you can’t scroll past the second row or it shoots you right back to the top. It’s very frustrating. This version also stops working… often. It requires me to restart my Apple TV before I can use it again. Oh, the iPad version also gives different streaming services you can add. This really COULD be five stars with high recommendations to everyone if it worked right. Now, if you’ll excuse me, I have to restart my Apple TV so I can use the search..Version: 23.48
✓ Fix your tvOS appYour tvOS app still hasn’t been fixed. The only way to refresh it is to close and reopen. And the streaming services reset back to default Netflix, Disney+, Prime instead the ones I’ve saved in my account. It’s ridiculous. How such major issues have been overlooked for so long is beyond me. Bugs aside, in general, it is far inferior to the iOS and iPadOS versions. December 2023 edit: I’m downgrading this to one star. Nothing has been fixed..Version: 23.48
✓ Pretty much useless nowNot sure what’s happened to this once great app. Once it was my go too app for films as it was so handy to check where something was as I use quite a variety of streaming and purchasing sites. Recently I’ve noticed the info is not accurate. Once I spotted this I checked quite a few films and a lot do not show the film is available on Apple when it is or on Netflix when it is available. Sadly now I know the accuracy has gone it’s no use to me..Version: 2.7.30
✓ Used to be great, now 0 stars :(This app used to let you compile lists - favorites, want to watch, whatever - then it deleted all the lists I’d compiled. It used to show what was new each day to your steaming services - now it shows 2 things and bugs you to “Upgrade to Pro!” It’s useless now. I’ll make my lists on IMDb, thanks..Version: 24.3
✓ Started off great but really slippedThis app started off great and it was so useful to quickly find movies and shows however recently every movie that I have typed in it has shown me that there are no streaming services available despite them being available on multiple platforms. I don’t know what happened but this is really disappointing as I used to use this app and recommend it to people all the time. Now days it’s easier to just google where to find the movie. There is no overdue update or any explanation for this sudden drop and I’m now considering deleting the app, I really hope this issue is resolved..Version: 2.9.23
✓ Buggy and incorrectI'm Australian, set the app to my providers and tried three searches so far - all three were incorrect and the streaming service didn't have the movie as indicated in the app. Tried the Apple TV app too - even worse, search was buggy, and unable to include many providers so almost pointless. Disappointed..Version: 2.7.13
✓ Good but needs a bit more.Really useful knowing where a movie is available to watch across all streamers. With a few more features this could be a real IMDB rival. For example if there was another button beneath the director’s where you could see everything else a film’s screenwriter has written. Or a cast list with similar features for each major actor. This could be a must-have app for film buffs with just a few more features..Version: 3.3.9
✓ Nice resource w/ audio bugJust started using it. Love that I can scroll for interesting shows/movies in one place. The main reason I downloaded it is that I have 7 streaming services and i need to find the service that streams my show/movie for free (or no additional charge outside of subscription). I’m still exploring it, but I notice a bug that’s quite annoying. No audio plays unless you route audio through headphones. My husband and I tried on our iPhones iOS 14.1 and couldn’t get the trailers to play audio. By chance my husband switched to headphones and it worked, but again, switching back to iPhone (as audio output) results in silence while the trailer plays. If this audio bug is fixed, I’d rate higher.Version: 2.7.30
✓ Poor UpdateThe new look JustWatch is poor in comparison to the previous version. A single column view in the details page makes for more scrolling to get to the information you are looking for, previously the details page was split into two columns. The pages are now cluttered with seemingly no thought gone into the design. Movies and shows added to your watchlist sometimes do not show up even though they are marked as being in your watchlist. Some incorrect or missing data as to which services a movie is streaming on. Do we really need an entire section dedicated to sports while both movies and TV are grouped into the same watchlist? Does this really get so much use? Overall the new look JustWatch is stunningly bad when compared to the old version..Version: 22.48
✓ Not as great as advertised.All these reviews telling how great the app is are clearly written by either paid reviewers or employees. What loads of bull feathers they are shoveling. I spent quite a lot of time telling the app the movies I had seen, the types I liked and didn’t. The services I use. First recommendations were for movies already seen and on a service I don’t have. The next round I specifically asked where it was and picked out one of my services. Not there. Today when I opened it, they offered to deliver a better service for a monthly fee. Well that’s not gonna happen. I’m giving you 3 simply because it is a decent place to get ideas, but I know accuracy is no longer part of the equation. Just don’t keep asking for a raise until you can demonstrate you are worth it..Version: 2.9.7
✓ Great to keep track of showsWhy did you get rid of the recommendations.Version: 23.36
✓ Was good......but now starting to be unusable, sadly. The app freezes almost constantly, with every press. Unable to change orientation (i.e. to list view, etc) Another problem I’ve noticed recently is that a lot of the information is inaccurate & the streaming provider doesn’t actually have the selected film. Similarly, there are a lot of films listed where pressing on the streaming provider’s icon, takes you to either a different film with the same, or similar, title, or a completely unconnected film. Shudder is a prime example; JW lists a lot of their films, yet checking the Shudder app or website shows they are not showing that film..Version: 2.7.20
✓ Used to be a 5 star appUsed to be a very valuable tool for me but it’s basically stopped working, on my iPad. Whenever I go to the New Releases section, the screen turns white and “resets.” Occasionally, it will work for a few minutes but usually, it just keeps going white. I've written them a few times to let them know and they haven’t responded to me, at all. Total bummer. I get it’s a free app but unfortunately, I paid for a Letterboxd premium account because they integrated their app with JustWatch. Now it doesn’t work for me. Another problem I had is that I was logged out of my account and when I tried to sign in, it said my password was incorrect even through I’m 100% sure I was using the correct one. I requested, many times, to update my password but I never received the email to do so. Had to create a new account and lost my watchlist..Version: 2.5.11
✓ I don’t want to be trackedFix the cookie settings. I can turn off wanting to be tracked in the custom settings but in order to save changes I need to accept all options, including the app tracking me. I just want to know where a movie is streaming, and you want to track me 24/7? Not a fair deal. I’m assuming this is for personalized ads, but I’m cool with random ads if there need to be ads. So please fix this because I loved using the app up until this update. Will just use the website from now on. Thanks for the great app, but it’s taken a dark turn!.Version: 22.51.4
✓ Could be useful but …Search is spammed with Indian movies and the country filter is only available in the paid version..Version: 2.9.27
✓ Défaut de connections tvPas capable de connectez avec ma tv ça écris toujours code invalide ou expiré rien a faire ça fait plus de 100x que j’essaie de mon iPhone a mon Apple TV.Version: 22.51.4
✓ What the heck happened to this app!I've been happily using this app for the last few months. Today, I opened the app (now version 22.48) and all of my dozens of Watchlist entries have disappeared! NOT COOL PEOPLE!!! :( So, I went to send feedback from within the app, but that requires using Apple Mail, instead of opening my preferred email app. Anyway, my Watchlist still exists ... *IF* I log into the website. I really hope this fix the glitch in the app sometime soon..Version: 22.50
✓ A Solid Movie/TV Show Rating AppIt’s a good app for keeping track of ur favorite shows and movies. However, this most recent update, for some strange reason, removes the user rating average from each show/movie page. Personally, I love to be informed of such data. Without it, we only have the IMDb rating. I can get that using the ReelGood app. While I appreciate how they moved the IMDb rating to the top of the page, I simply do not appreciate how they got rid of the JustWatch score, especially since I found the JustWatch score to be a fairly reliable indicator of whether I personally would like/love a show/movie. Without the JustWatch score, I might well have no use for this app any more, and might just revert back to solely using ReelGood again..Version: 22.50
✓ Good intentions but needs work- App is laggy bringing up results I.e. when scrolling across a large list of movies releases for a particular day. - App often hangs/freezes. - My biggest gripe is the time wasted finding a movie, start playing it and then find its not in English. App doesn’t show spoken language. Filter is needed to exclude such films. Feb 2019 - IMDB ratings and filter has vanished? - still no ability to show spoken language or filter by it. 4th Apr 19 - IMDB ratings look like they are back and working again - still no ability to show spoken language or filter by it - add an option to flag a film (from thumbnail screen) as “watched” to allow already watched films to excluded from searches Jul 2019 - still no ability to show spoken language or filter by it = FRUSTRATING May 2021 - still no ability to show spoken language or filter by it!.Version: 2.9.7
✓ Was good (and still useful) but….…recent updates have jiggered about with the relevance sorting algo, the continue watching filter doesn’t seem to pick up on the most recently watched series and misses some shows out altogether when it should appear close to the top. I sometimes now have to manually search to update episodes watched. Looking forward to the fix..Version: 23.46.3
✓ Watchlist now confusingThis app used to be 5/5 but the recent major update (Dec 23) has ruined the watchlist. If I go on watchlist and TV it now only shows tv series which I have added after the update. The other ones now only show in ‘tv tracking’. There is no guidance as to what “watchlist” is vs “tv tracking” and there isn’t a way to add all the shows from tv tracking to your watchlist. It sounds confusing because it is!.Version: 23.51
✓ Stopped WorkingStopped working this week when I open it it gives me an error screen deleted it and downloaded it again but same problem emailed support and sent screen shot but never got a response to bad was a good app but now it’s useless.Version: 3.1.5
✓ Used to work Great, not any longerThis app used to be great. I used it for all my watch lists for a long time. However, it’s been slowly getting buggier and buggier. It no longer syncs properly. I can’t log out. Streaming services do not accurately display for shows. My watchlist scrolls forever, repeating my content over and over. Maybe something is corrupt, but if I delete the app I lose everything and have to start over since it hasn’t sync’d. On top of that want a monthly subscription for $2.50 to disable ads and provide a few extra filters? This app doesn’t even support multiple lists/categories (like me, me and my wife, our entire family). Everything has to be managed from a single list, which gets messy. It doesn’t work well enough to use for free. It certainly isn’t worth a monthly fee..Version: 2.9.27
✓ TerribleWhenever I try to watch a show every time it tells me, “sorry it’s unavailable.Version: 24.6
✓ Too many problems & Developers don’t seem to careDespite numerous errors in title availability, this app I found helpful as a one source tool to search and keep track of most streaming services. Usually checking in everyday since we cut cable, I appreciated many of the features this app provides, though I would often get annoyed with some of the same problems other users have mentioned, that JustWatch has yet to fix. Most annoying was wrong titles being shown as available, but were not (usually because there was a same/similar title). It’s unfortunate that not every streaming service/app is available. Frustrations from limited sorting options with erroneous results kept happening. Still found it helpful to try to ignore. Now, however, there are very frequent bright white flashes occurring on the screen and each time it refreshes whatever you were doing, making it impossible to browse anything. I contacted JustWatch more than two weeks ago, never received a reply, and no new updates with a fix has followed. Sooner or later someone will come along with a better apo like this. Here’s hoping its sooner!.Version: 2.6.14
✓ Money grabbing updateThe most recent update has made the app pretty much pointless unless you pay out the monthly subscription cost. Previously free filters are now only available through “Pro” subscription. I mean, who in their right mind is going to pay £2.29 every single month to see what movies have a decent rating on Netflix? Money grabbing greedy tactics have make another mildly useful app obsolete..Version: 2.9.3
✓ Very useful appFind out what streaming service to use to to watch movies and tv shows..Version: 23.24
✓ A work in progressI can live with how it looks. What it really needs to do is really beef up the filter / sort features. Filtering out shows you have yet to start would be handy. Sorting shows by how far you are through the entire run (not just a season) would enable you to focus and quickly polish off almost finished shows. Any good management tools filters and sorts in spades. Main gripe is the Pro. A monthly fee for what is essentially diddly squat is a little poor..Version: 3.2.2
✓ Not trustworthy anymoreUsed to love this app. Now most the time I check it, it says stuff is only on Apple TV even though I find it on many other streaming services. It’s like apple paid them off. Don’t trust this app!!!.Version: 23.18
✓ Great concept - mixed executionWhile the idea is great, the practical experience of using this app is mixed. Unless the data is reliable, the app becomes untrustworthy and unusable. And certain films are detailed as available on certain channels which are actually not correct. Would potentially be 5 stars if properly reliable… but it’s not..Version: 3.2
✓ Titles are for US Amazon and NetflixI kept finding new releases on this app for Netflix and Amazon that were not available on the CanadianNetflix or Amazon Prime, although I put Canada as the country. Essentially, it doesn't have Canadian listings, it's the US one, which is not useful for me. Deleted..Version: 3.3.7
✓ Incorrect informationThis app was honestly one of my favourites, but it keeps getting the data wrong! 25% of the movies on there have the incorrect streaming information. It’s quite frustrating having to double check somewhere else to see if it’s right. It kind of defeats the whole purpose of the app...Version: 2.6.14
✓ Bug with trailersUsed to work ok, but now when I try to play a trailer all I get is the sound and no audio. I also wish it had two things: show me latest episodes of only my watchlist. It shows newest across all platforms but you can’t filter by watchlist, and on watchlist you can only sort by year which isn’t that helpful when you want to keep up with on-air series. And the other, I wish it would provide air dates in the episode descriptions. It’s difficult to determine if I’ve watched something when I don’t know when it aired (panel shows and news programs don’t have good descriptions)..Version: 3.1.21
✓ So unresponsive I deleted itThis app wouldn’t even get me past the country selection for the first 3 attempts. Finally after restarting phone etc and waiting several minutes on the 4th attempt I managed to move forward by choosing NZ instead of Australia. It was then so slow searching, couldn’t find shows with 5+. Seasons which I know are available to stream and when I finally got an option to share it again froze before eventually crashing my phone. App deleted, plenty of web based options that I have used on the past with success..Version: 0.21.51
✓ Asked About Cookies ConstantlyThe new update is a big improvement and the general app is very useful. But ever since the new app update, every time I open I am readied about cookie settings. This is extremely frustrating, so please fix this issue..Version: 23.3
✓ GlitchyIf you watch a trailer the app becomes unusable and you have to force quitand restart..Version: 3.1.1
✓ UselessIt always says streaming services have movies that they dropped from their lineup months ago making the app constantly outdated and rendering it useless. plus, it only lists services where you have to pay even for public domain movies that can easily be found on youtube. It is often hard to find movies if they’re not mega popular..Version: 23.24
✓ LOVE IT, but I could love it even moreDon't get me wrong-this app is worth its weight in GOLD for time saved trying to figure out which service is streaming or selling what shows/movies you're looking for, and YOU SHOULD USE IT! I do have some ideas to make the user experience of this fantastic app even better and make it even more valuable. I know I can email the company but I'd rather put them here to encourage others sharing. Most don't from my experience working in the tech product support and marketing world. There's no forum advantage to sending an email, and nothing more at the website, so here I am! UPDATE: Original written Oct 04, 2020 after doing all app updates listed by Apple-but Apple missed the update to this app from 4 days ago(?!)-so now that I've just done it manually-I have to update my review! 1) I'm with other users who said that they would love info about when things are leaving certain platforms, and who find that info not quite up to date... 2) I find that things also seem out of date when there isn't a listing for something new at all, such as the new show 'Professionals', released in Aug 2020 with Brendan Fraser and Tom Welling. Maybe it's because this show is not available to stream or buy, or isn't listed at the database used but couldn't there be a way to ensure it's captured anyway? I'd like to see titles with no option to stream or by if they DO exist at the database you currently use, and hope you will utilize other sources of data, so that users don't keep trying various searches in an effort to find those items. 3) Which leads to the thing I really want to ask for--better Search functionality--please! UPDATE: YOU APPLIED SOME CHANGES I WAS TRYING TO REQUEST BUT OVERALL MADE THE SEARCH FUNCTIONALITY WORSE!!! a) There are still NO advanced search options available with regards to differentiating Title or People from description. RECENT UPDATE CHANGES: Until now you had the option to rely on the imperfect but still effective People selections that came up with your search results but now those are gone and there's NO option to differentiate!!! EXAMPLE: I just did a search for Cary Grant movies pre-update and got 56 results. Now I can only get 25 max (which I had to count myself because the number of results is no longer shown), 5 of those results have nothing to do with Cary Grant and did not come up in any previous searches regardless of how I did them. AND every time I leave to adjust a filter, then come back and have to re-enter my search terms the results become more and more unrelated to Cary Grant. I have to close the app, open it and start over to get those best 20 results again. The Recent searches functionality is also now gone so I have to type it out again every time. THIS IS TERRIBLE FOR HOW I USE THE APP!!! b) The Sort options could be expanded too please. For example I watch a LOT of classic movies with stars in them who had multi-decade careers. Since I'm always looking for their earliest work I'm forever scrolling through 50-80 titles trying to get to those titles because sorting by release date means most recent to least recent only. RECENT UPDATE CHANGES: THE SORT OPTION IS GONE!!! *AND* THE FILTER OPTION IS REMOVED FROM THE SEARCH PAGE SO I CAN'T ACCESS IT WITHOUT LEAVING THE PAGE WHICH CLEARS MY SEARCH. c) Because of the longer lists I'm always searching through I'd also love it if the year of the production was visible in the large movie poster thumbnail results, and not just the smaller predictive results visible before you select "go" or to see all results. RECENT CHANGE UPDATE: RESOLUTION APPLIED! d) Also, with so many results and due to the fact that they are not visually compact, if I hop into a list item to check it out or add it to my watch list, when I return to my search results I'm sent back to the top of the list and have to scroll and scroll back down to where I was prior. Adding a button to take you back to the top when you want to go back to the top-to adjust filters/sorting or start a new search, etc would solve for that. RECENT CHANGE UPDATE: RESOLUTIONS APPLIED! e) Info on how your Search functionality works and how to use it, that pulls some of your FAQs related to what's in the search vs. not-and expands on them a bit-would have saved me a lot of time looking through the app info in 2 places and in applying a lot of trial and error. 4) In the New section especially, I'd also love to be able to better filter for genres, etc. Currently there's no way to exclude the hundreds of Asian films being added to various platforms for example, if that's not what I typically watch. I'm happy for viewers in North America to finally get wider access to films from Bollywood and countries like China-but even if you do like films/shows from other countries (and I do sometimes) there's no way of filtering by country or to include or exclude anything based on whether it has subtitles, or to select for foreign language films with subtitles vs. those that are dubbed). Reading through so many things I am not interested in at the moment to figure out if there's anything I want to watch—when the lists are in the form of those very large movie poster thumbnails—would be an excellent improvement! 5) Obviously the ability to slice your data as per above applied to the Search functionality (or maybe even in a new section) would allow you to open up the users' ability to utilize your app to browse and explore titles for things they don't already know exist that they might like to watch that aren't just newly released, which is sure to add value for your marketing partners. Thanks if you read through my ideas! I do really love this app and rely on the uniquely priceless service it provides!.Version: 2.7.24
✓ Inaccessible with VoiceOverThis app is completely inaccessible with VoiceOver. When I load the app, VoiceOver cannot see anything at all. If I turn on VoiceOver screen recognition feature, it's possible to use the app to some degree. But it is very hit and miss and voiceover doesn't always get everything correct. I actually haven't gotten to trying to do anything useful with it, I'm still trying to select my streaming services. I really want an app like this, so please consider fixing this so that it works properly with VoiceOver. Thank you..Version: 24.8
✓ Recent redesigns took away what drew me to it in the first placeSo let me start off by saying as an app which shows you where to go for a specific show, you can’t beat it. It serves its purpose. However, I originally picked up this app because it would recommend shows to me to watch across all of my streaming services. It helped me pick shows that I would enjoy. The more shows I rated, the better it seemed to be at suggesting things for me to watch. This is always the difficulty I have when sitting down to watch TV — what will I enjoy watching?? This app was great at answering that question. Unfortunately the “recommended for you” area seems nowhere to be found since the redesign. In its place is simply categories I can find on all my streaming services already. It almost feels redundant now, except that it’s faster to scan through. Sadly the primary reason I use the app is now gone, which leaves me looking for an alternative. 😔.Version: 24.2.1
✓ Version 23.9.5 Requires Account for listsWhat they didn’t say before you updated to version 23.9.5 is they now require an account to use lists - boooo, keep as much functionality uninhibited to maximize usage. If I wanted to create an account, don’t you think I would have by now? Forcing me to create one means one less user, likely I’m not the only one, so many less users. The key to account creation, if that is indeed your goal, is to make people want to and not have to, then you get all the users that ever would create an account to by wanting to and still keep all the ones who never would create an account because they don’t need to - maximum usage, which should be the actual goal of any truly successful app..Version: 23.9.5
✓ Needs bug fixesI had used ReelGood for quite a while and moved to JustWatch and really loved it, but lately JustWatch has made their lists harder to manage and for the past several weeks the TV episode tracker hasn’t even been accessible; just an error screen. I’m assuming they use webhooks or APIs and they don’t always find or match correct information (for example, they struggle with Pokemon when some services split their seasons almost like different shows rather than seasons, so JustWatch doesn’t know they have the episodes). Also, a lot of shows have tons of episodes showing incorrectly (800+ episodes in season 1 of One Piece). It also sometimes shows Episode 1 of a new season for an episode as available in your up next on the tv episode tracker but that season doesn’t actually come out for many months. I’m trying to be patient while they work these bugs out, but we’ll see how long I can wait..Version: 24.8
✓ SuggestionsHi. I’m an older lady - so tech challenged- who is excited to use your app to find shows to watch. A couple of things: how can I choose which genres I want you to show me are available? I don’t want to have to scroll through all science fiction, goth horror, outer space, etc, in the Home Screen to find what I want to watch; and going through your FAQ is frustrating as there is no back button and instead I have to start all over again by choosing the home tab on the bottom of the screen and going to find the FAQ area! Back to the genre question. Somewhere in my exploring of your app I came across a screen which asked me to choose what I liked from multiple multiple movies/shows. I did that but somehow touched the sport tab instead before saving and then lost all the work of making my choices because I could not find the window I had been working in! Help the elderly here please! Thank you PS This was sent in an email 6 days ago. I’ve had no response so am posting it here..Version: 3.3.9
✓ Pretty good but there’s a weird country limitSo there’s shows I’ve wanted to track thru recommendations from US friends, and I can find them on JustWatch US, but I can’t add them on my Aussie account. It’s really annoying, especially when a lot of tv shown here comes from the US and eventually shows up in Australia. I hope you’ll adjust this so we can add ALL shows, no matter where they’re originating from, can be added to our local country accounts..Version: 24.9
✓ Disney+ is no more there :(Please put back Disney + in canada.Version: 23.18
✓ Y’all never heard of a force update?If a previous version of your app is desperately inferior or flat-out not working don’t torture the user - get real and force them to update and save them the pain. Don’t listen to the fear-mongering analytics team that will warn of massive user churn. Any losses have churned already. Sincerely, A frustrated user..Version: 3.3.9
✓ Could be BetterThis app isn’t horrible, but it does two things that are particularly annoying. The list of new titles frequently includes some that were already on the listed channel. And the app rarely provides a description of a movie or show. And see if the app makers don’t blame this on data input from the channels themselves. TV guide provided show descriptions for a 1000 unique tv markets for half a century without the kinds of lapses this app has. If they could do this well with snail mail information transfers and coordination with a 1000 local print shops the app makers can certainly do this with a few hundred channels and one target data set. For some reason they just don’t want to..Version: 3.1.5
✓ Not worth itThe app is great just as long as you NEVER EVER have to change your email address. #1 your not able to change it. #2 if you no longer have the email you signed up originally with and since you can’t change it you have to start all back over again. Which means you lose EVERYTHING , Watchlist, likes and dislikes…., EVERYTHING. None of it transfers over to your new email address, and you no longer of course will get emails letting you know a movie on your watchlist is airing, all gone. It was a great app BUT DO NOT EVER CHANGE OR LOSE YOUR EMAIL ADDRESS that you had originally signed up with or else you lose it ALL. “Reelgood” is better, your allowed to change your email, and still keep it ALL, and continue on..Version: 2.9.15
✓ Missing Features for UK UsersSome features are only available for Pro users, however users in the U.K. don’t have the option to upgrade - please make the customised lists feature available for all until you can offer Pro accounts to more countries..Version: 23.46.3
🙂 JustWatch - Movies & TV Shows Positive Reviews
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⛔ JustWatch - Movies & TV Shows Problems
