PowerMic Mobile App Negative ReviewsNuance Communications

PowerMic Mobile Negative Reviews

3.0
3.01538 star

Total 35 Negative Reviews

PowerMic Mobile App Complaints & User Negative Comments 2024

PowerMic Mobile app received 35 complaints, negative comments and reviews by users. Have you ever had a bad experience using PowerMic Mobile? Can you share your negative thoughts about powermic mobile?

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PowerMic Mobile for Negative User Reviews

Not working from many monthsKindly address the issue with my MacBook M1. It is currently displaying indications that jailbroken..Version: 5.13

Apple Watch standalone version?The app has been helpful although I’m still working on optimizing it. It really needs to run on an Apple Watch without the iPhone nearby. It would be great to get rid of the phone entirely while rounding..Version: 5.0.5

Flat out doesn’t workOnce you start this app it asks you to add a profile. The next page has two boxes: Profile URL and Profile name. You can’t enter a URL. The keyboard won’t come up. So IT had to text me the URL and it says “Invalid profile”. So I went to Help and the screenshots it shows aren’t even *close* to what is on the app. Also went on their website and the screenshots are clearly of a different version. So pros: none Cons: doesn’t work at all, and the help is not for this version..Version: 4.0.5

Can we have “Say Siri turn in Power Mic”?Currently Siri can only open the app. Is there anyway to have Nuance power Mic work with Apple to allow Siri to open and turn on power mic with just one command. It would be great to be able to dictate right away.Version: 5.0.1

Quit moving the cursor around!This app is constantly moving the cursor around when I take my notes on epic. I could be in the middle of speaking a sentence and for whatever reason it will go back in place the rest of my sentence in the first half of what I’m already dictating. I can’t tell you how often this announce my notes and makes me take at least twice as long to write them. Sometimes I type by hand because it just goes faster. Please fix this, it didn’t used to be a problem as of three months ago..Version: 4.0.1.0

Poor appPoor app poor connection. When it works is very helpful but unreliable and freezes frequently. Continue to have issues. Not recommended..Version: 4.0.5

Please Add and Apple Watch AppThe iPhone app technically gets the job done, however the latency and connection is extremely inefficient. I definitely think an Apple Watch version would be extremely helpful so I don’t have to pull up my iPhone every time for a quick dictation..Version: 5.0.6

ShortfallsApple Watch support would be awesome. Also considering acquiring notable. It has a great concept..Version: 5.0.2

Has potential but disappointing.When the app works, the accuracy is wonderful. However, the apple freezes or disengages or have words transpose text. Updates need to be more frequent. Needs to be more seamless in its performance..Version: 4.0.1.0

Please change the colors of the micThis is very update, Ruined the colors of the mic. No we cannot see if the mic is on or off..Version: 6.0.0

"Jailbroken"Nuance charges a LOT of $$$ to offer their services, and does a terrible job actually supporting their apps. Using on an M1 Mac with most up-to-date MacOS and security updates. It has the audacity to mark it as "jailbroken." Previous reviews with the EXACT same issue from over 6 months ago indicate Nuance does not care about their product or customers. They only collect $$$ and move on. Use a different product/company..Version: 5.13

The mobile app will not pairSince the update, I’ve had nothing but problems attempting to pair this mobile app with my computer! This causes a lot of delays in my day and frustration..Version: 6.0.0

Use to Work Now does notI used this for at least a year with very few issues and very little trouble shooting. The latest update that changed the entire look (which looks better) has caused it to be very glitchy. It now disconnects on its own frequently while using it right in the middle of a recording. Much more unstable. Now when you move the curser from one part of a note to another, or if you pause for a few seconds in your dictating, you have to hit stop recording and then start recording or it will not record, regardless of whether the button is still green (indicating it is still recording) or not..Version: 5.0.5

This app does not work with 2022 version of DMOWorked fine until my institution upgraded to newest version of DMO. Now power mic does not work properly and this nuance power mic mobile does not work properly..Version: 5.0.6

GarbageFor what you pay, this software is junk. Its always some excuse why it does not work as intended. If you are a Physician, and need to get your charts done: good luck. Do not use this garbage software..Version: 5.12

APP DOES NOT WORK AFTER UPDATE!Please revert back to previous software. Need to complete patient notes..Version: 6.0.0

InefficientThe app disconnects very frequently. My iPhone is tied to the Epic EMR and obviously I cannot change the settings on the phone to prevent it from locking after a few minutes (this is security related hospital driven setting) and as soon as the iPhone locks the power mic also disconnects. To go back in you again need to open the app tab and then again login and then again click the microphone on to dictate. Extremely annoying. Also if you switch between the power mic app and some other app, you have to redo the whole connection again. Makes the whole process of dictating very inefficient. Should have an always on top function which does not disconnect and with a simple voice command like “turn power mic on” or “off” to start and stop dictating. I was initially very enthusiastic about using it but it’s just clunky the way it is..Version: 5.0.1

Give us watch connectionI use this app every day to document my encounters. But please, this would be a five star app if I could use my watch to turn on and off dictation. That way I don’t have to open up my phone, open up the app, press the start record button. One click from the Apple watch would be nice.Version: 5.0.6

Bad update !!!Worked great before but now will not pair with computer since recent update rendering this app useless!!.Version: 6.0.0

Please roll back to 5.0.6 :(I was able to use 5.0.6 on my M1 Macbook allowing me to dictate directly to my computer without needing my iPhone. Now 5.0.8 sees my M1 macbook as a jailbroken device! please fix this.Version: 5.0.8

My device isn't "Jailbroken"Thanks Nuance. I'll stick with 5.0.6 on my M2 MacBook. With it, I can dictate directly on my Macbook without using the crappy iPhone app and tying up the use of my phone. Why are you so anti-consumer?.Version: 6.0.1

GlitchesThe recent update has glitches and will not search for computers and takes for ever to detect a PC with Dragon Medical One..Version: 5.0.5

Need external microphone supportExternal microphone connected to the lightning port on iphone does not work with this app. Hopefully the future updates will change that..Version: 6.0.3

New update wiped user dataWhatever y’all did with the update, it wiped existing user data..Version: 5.11

Nightmare when replacing telephoneIt seems pretty bush-league that I can get a new telephone and transfer the data from my old phone and tell it to call my mom and it will do it. Tell it to log onto Facebook, works like a charm. Tell it to link my PowerMic Mobile app to the same computer I’ve been using for years? Oh no. You have to call the helpdesk. You have to reinstall. You have to spend 30 minutes dealing with this. Every provider that gets a new device has to do that. Why?.Version: 6.0.0

Useless appPiece of crap.Version: 4.0.5

Samsung Note 9 not supportedJust FYI. I have multiple providers getting new phone and PMM isn’t working now for them. Will OS12 be supported when releasing this Wednesday ?.Version: 4.0.3

Push to talkI wish there was an option of a push to talk button like on the physical PowerMic II or III so you could hold down the button to talk and when you let go it stops recording. Also wish there was an iPad version so when using the iPad to interface with the EHR, you would not need to use a separate iPhone..Version: 4.0.5

Can’t add profileWhen I click add profile and a place to add profile URL a keyboard never pops up to type it in. Won’t give any other option to add profile. Essentially, it’s useless and now I can’t use my Dragon profile..Version: 5.0.1

Update broke the appUpdate caused PowerMic mobile to stop connecting to Dragon on Epic..Version: 6.0.0

Needs improved supportSees my new M2 Macbook Pro as a "jailbroken device" and won't let me open app. Please fix.Version: 5.12

Bring back old version!The last upgrade destroyed the voice recognition. Partially workable with the mobile app but only with iOS and a late model iPhone. No longer usable with the old “ dumb” phone I was using for dictation only, or with my desktop microphone. Was working fine for most part across all platforms. Please bring back the old version!.Version: 5.0.7

JailBrokenWhat is a good aternative? This is trash..Version: 6.0.1

Keyboard does not come upVersion has a bug and does not allow for keyboard to come up. Can’t enter information. Additionally can’t send in-app feedback as no email is provided when hitting feedback button..Version: 4.0.5

Configuration is painfulImpossible to configure with the correct URL and user name..Version: 6.0.3


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