BetterHelp - Therapy App SupportBetterHelp

BetterHelp - Therapy App Support

4.8
4.82256 star

Total 133,716 Ratings

What is BetterHelp - Therapy? Description of BetterHelp - Therapy

BetterHelp is the convenient way to get professional help from a licensed therapist. With over 30,000 trained, experienced, and accredited therapists covering a wide range of areas – from depression and anxiety to family and couples therapy – it’s never been easier to receive personal, professional help when you need it.

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BETTERHELP – FEATURES
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• Over 30,000 licensed, accredited, and highly experienced therapists
• Match with the right therapist for you based on your needs, preferences and location
• Send your therapist a message as often as you want
• Schedule live sessions with your therapist or use the secured messenger
• Gain access to constructive, educational group webinars

PROFESSIONAL HELP, PERSONALIZED FOR YOU
Facing obstacles alone can be daunting – receiving support and guidance from a professional therapist has been shown to make huge, positive changes to help you overcome personal challenges. When you sign up we’ll match you to an available therapist based on your needs, preferences, and location. Different therapists have different approaches and areas of expertise so we’ll work with you to find the right person who can achieve the best results for you.

LICENSED AND TRAINED THERAPISTS
There are over 30,000 therapists on BetterHelp, each with at least 3 years and 1,000 hours of hands-on experience. They are licensed, trained, experienced, and accredited psychologists (Ph.D./PsyD), marriage and family therapists (MFT), clinical social workers (LCSW), licensed professional therapists (LPC), or similar credentials.

All of our therapists have a Master’s Degree or a Doctorate Degree in their respective fields. They have been qualified and certified by their state professional board and have completed the necessary education, exams, training, and practice.

HOW DOES IT WORK?
After filling out our questionnaire, you will be matched with a licensed therapist based on your needs, preferences, and location. You and your therapist will get your own “therapy room” where you can message your therapist at any time, from any internet-connected device, wherever you are. You can also schedule a weekly session to speak live with your therapist over video or phone.

You can write or talk about yourself, the things going on in your life, ask questions, and discuss the challenges you’re facing and your therapist will provide feedback, insights, and guidance. This ongoing one-on-one dialogue is the foundation of your work with your therapist.

Together you’ll work towards making a positive change in your life, accomplishing your goals, and overcoming your problems.

HOW MUCH DOES IT COST?
The cost of therapy through BetterHelp ranges from $60 to $90 per week (billed every 4 weeks) but may be higher based on factors like your location, preferences, and therapist availability. Unlike traditional in-office therapy which can cost over $150 for a single session, your BetterHelp membership includes unlimited text, video, audio messaging as well as weekly live sessions. The subscription is billed and renewed every 4 weeks and includes both the use of the secured site and the therapy service itself. You can cancel your membership at any time for any reason.


  1. BetterHelp - Therapy App User Reviews
  2. BetterHelp - Therapy Pros
  3. BetterHelp - Therapy Cons
  4. Is BetterHelp - Therapy legit?
  5. Should I download BetterHelp - Therapy?
  6. BetterHelp - Therapy Screenshots
  7. Product details of BetterHelp - Therapy

BetterHelp - Therapy App User Reviews

What do you think about BetterHelp - Therapy app? Ask the appsupports.co community a question about BetterHelp - Therapy!

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BetterHelp - Therapy Pros

Pleasantly SurprisedThis app has been great for me since I live abroad but want to talk to a counselor in English. My counselor calls me (instead of the other way around), so I don’t have to use any of the international minutes on my phone plan. The option to chat online is also useful when other people are around and I don’t want them to overhear me talking on the phone. I got to pick my preferences when I signed up (topics the counselor has experience in, if I wanted a woman, a gay counselor, etc). Apparently some people have changed counselors because they didn’t click with the first person they were assigned, but the person I was assigned is perfect. I feel like my counselor understands me and gives me great advice without just asking “how does that make you feel” like they do in movies. I’ve had bad experiences with in-person counseling in the past, so it’s a relief that this woman makes me feel normal and talks to me like a (wise) friend. She checks in with me a couple times during the week over chat too just to see how I’m doing. I really recommend this service, and it’s cheaper than in-person counseling too. If you’re not sure about it, just try it for a month and see what you think. You can always cancel it if you feel like it doesn’t help you (or if you think you’ve already gotten what you need from it in a short time). It’s been quite helpful for me though..RoxanneMcDewVersion: 8.2

Wish I’d found this sooner 💖This type of therapy was made for people like me! I wish I’d found this years ago. I don’t have to drive to an appointment, don’t have to get dressed and ‘show up’, so my anxiety is controllable. Just a swipe on my iPad or phone and I’m in a session. The wide range of group topics are also a massive bonus, on top of the one on one sessions. I would challenge anyone to give it at least a week’s trial. Thank you, BetterHelp!!.Dee HuttsVersion: 12.12

✓   BetterHelp - Therapy Positive Reviews

BetterHelp - Therapy Cons

Breach of trust, worst service.Worst service - if I had to give an rating of 0 stars I would. Signed up, counsellor gave a total of 5 short generic replies after I opened up about my concerns. Had approached her about what our mutual expectations as per Better Health Staff advice since her replies were short, blunt and cold. I gave her the benefit of the doubt by persisted staying with her until out first scheduled video session. She did not turn up to the first counselling session scheduled 2-3 weeks after the sign up. Don't treat yourself any less. Go see a counsellor if you can. Would definitely not recommend if you are here to take care of your mental well-being..J.FilipoVersion: 9.6

Great app, great service, but it’s all or nothingI joined because I HAD to talk to someone and wasn’t finding anyone accessible in my city. Set up and joining was easy. I was able to start speaking with someone within 24 hours; maybe even 12. It’s been great having a therapist (of your choice) respond to my journal entries (if you choose), sessions in any form (video, phone, even text), worksheets to solidify what was discussed in therapy sessions. My therapist is respectful, listens, highly professional and I loved that she wanted to get my background before starting therapy; I really like her. My only complaint is the price of the subscription. Having unlimited access to all of these things and more is nice, $300 month is steep for me and most of society. I’m not going to be able to continue after this first month. They do offer financial aid, but still too expensive for my budget. I don’t necessarily believe their service is cheaper (about the same in my region) than what insurance could offer as they claim. I find unlimited access to a therapist is excessive, especially since my schedule only allows for sessions once a week. I feel like I’m being forced to pay for time/resources that aren’t being used. I wish they offered another “limited option” at a lower price point or accepted insurance (or allowed for reimbursement). I don’t like the all or nothing component of the subscription..ShannynigansVersion: 13.1

✗   BetterHelp - Therapy Negative Reviews


Is BetterHelp - Therapy legit?

Yes. BetterHelp - Therapy is 100% legit to us. This conclusion was arrived at by running over 133,716 BetterHelp - Therapy user reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, AppSupports Legitimacy Score for BetterHelp - Therapy is 87.5/100.


Is BetterHelp - Therapy safe?

Yes. BetterHelp - Therapy is quiet safe to use. This is based on our NLP analysis of over 133,716 user reviews sourced from the IOS appstore and the appstore cumulative rating of 4.8/5. AppSupports Safety Score for BetterHelp - Therapy is 92.0/100.


Should I download BetterHelp - Therapy?

There have been no security reports that makes BetterHelp - Therapy a dangerous app to use on your smartphone right now.


BetterHelp - Therapy Screenshots

  • betterhelp - therapy iphone screenshot 1
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  • betterhelp - therapy iphone screenshot 3
  • betterhelp - therapy iphone screenshot 4

Product details of BetterHelp - Therapy

App Name:
BetterHelp - Therapy
App Version:
13.7.1
Developer:
BetterHelp
Legitimacy Score:
87.5/100
Safety Score:
92.0/100
Content Rating:
12+ May contain content unsuitable for children under the age of 12!
Category:
Health & Fitness, Lifestyle
Language:
EN   
App Size:
94.95 MB
Price:
Free
Bundle Id:
com.ionicframework.betterhelp369708
Relase Date:
11 July 2015, Saturday
Last Update:
25 February 2024, Sunday - 07:51
Compatibility:
IOS 13.0 or later

BetterHelp - Therapy 13.7.1 Update Note
✱ Version History

Thank you for using BetterHelp! We are constantly improving our app and delivering enhancements to the App Store. Every update is a boost to the app's stability, speed, and security. In this version 13.7.1 we added improvements to internal error han....

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