- 83.3LEGITIMACY SCORE
- 83.8SAFETY SCORE
- 17+CONTENT RATING
- FreePRICE
Bellabeat Wellness Coach App Complaints & User Negative Comments 2024
Bellabeat Wellness Coach app received 132 complaints, negative comments and reviews by users. Have you ever had a bad experience using Bellabeat Wellness Coach? Can you share your negative thoughts about bellabeat wellness coach?
Please wait! Bellabeat Wellness Coach Facebook comments loading...
Bellabeat Wellness Coach for Negative User Reviews
✓ I hate the update with a passionI use the Bellabeat as a step counter only and have no interest at all in the stupid wellness feature, which only serves to highlight what I haven't done in a day. If there's a way to turn it off (which there should be!) then I can't find it. Seriously considering throwing the tracker away because I hate this update so much..Version: 3.0.5
✓ Love product, software could be better.I have so much love for my leaf ❤️ BUT I also have some suggestions! It would be great if you could log excersise in blocks, like; 20 laps (swimming), 30min Personal Training, 5km walk/run etc... as the leaf is not waterproof so you can’t wear it all the time like you would a normal fitness tracker. Also, I would use the meditation feature more if a notification popped up to remind me to meditate (which I know seems silly - but when we’re so busy we need a slap in the face!!!) opposed to just a vibrate on the leaf. Just a few suggestions... otherwise I love it!!!👏.Version: 2.2.10
✓ Could be improved but okAnnoying that the home page is an ad for a device when I just purchased a device - from you! would prefer to open right to my stats. would also be nice to be able to customize more. for example meditation is not personally a goal of mine but i can't turn it off or name it something different? The wellness score isn't very useful if I'm losing points for something I'm not trying to add to my life. a widget or shortcut to add water would be helpful too, it's a lot of steps right now. I like the simplicity and the design, just find these elements frustrating.Version: 3.0.9
✓ May not be worth itI got this as I wanted a non tech tracker. This is a bit too low tech. I am disappointed that I need to sync each time to get data and sleep tracking is wildly inaccurate. The device is bulky so if it is not going to do the basics flawlessly I am not keeping it as jewelry! I may just move to basic fit bit where I get accurate tracking of sleep and steps and a good app. I don’t need more jewelry..Version: 1.37.0
✓ Bad customer serviceNice piece of jewelry ,but when you accidentally unpair your belly beat the support team as a hard time getting back to you are trying to fix the problem it’s all about buying selling but nothing about fixing the problem . At least fit bit company has a person online that speak to you directly and try to fix the problem with you..Version: 1.34.1
✓ Buggy updateDon't download the latest update! I've been a happy Leaf user for months, but this newest update is a wreck. App won't work at all - remains frozen on the dashboard. I'm concerned my data has been wiped but I can't even navigate that far to check..Version: 1.10.3
✓ Subscription charged without noticeI have had my leaf since 2017 and i loved it! I stopped using it and then last year or beginning of this year I started using it again and download the app. This month I was going through my credit card charges and found a $128 charge from BellaBeat... I sent an email to Customer service with no response yet. Mind you it is very hard to figure out how to cancel a subscription because if you did it through the app it takes you to a different website than if you did it though the App Store, and since I didn’t buy any subscription I can’t figure out how to do it I am still waiting to hear from BellaBeat, I loved their app and their leaf, and it was free all the time and I wanna know where is this charge coming from..Version: 2.3
✓ Great product but don’t lose track of why we bought it in the first place!!I bought this after I had tried Fitbit. Was clearly taken in by the ‘for women’ line and how versatile the hardware was! Seemed like something I could use in many different ways! And, all of That is true!!! However the app is plain rubbish! It’s hard to sync or setup. Does not count my steps - seems to give me some funny statistic for a period of time rather than the entire day! Initially, I thought it may need to be synced and I tried - still no change! It also doesn’t feed of the Health app- not sure why! And so, I am still running around with my phone to get the step count !!! Ridiculous situation to be in! Wish Bellabeat would correct this soon. It’s a good product - don’t lose track of why we bought it!!!.Version: 1.38.2
✓ I so wanted to love this fitness trackerI bought it after owning an Apple Watch and being tired of looking at yet another screen. I loved the look and simple functionality of this. The reality however is so different. It is painfully frustrating to sync and if you skip a day or two it doesn’t ‘store 14 days worth of data’ it simply doesn’t log it. I have had three instance of missing data due to not syncing and each time I have gone through the troubleshooting steps. Tonight was the last straw, after spending forty frustrating minutes trying to get it to sync, when it finally did I had no steps counted since 8am this morning. Pretty by design but functionally incredibly flawed. Hopefully I’m in my warranty period otherwise it’s just and expensive but of junk jewellery :( My advice to the developers is listen to your audience or you will lose them. I wouldn’t currently recommend this to anyone..Version: 2.1.5
✓ Not worth the trouble. Poor product & serviceI bought the Bella to start using in January. Yes, even after reading complaints about not working after 2 months. There were also good remarks. Well, mine worked, for a couple of months. I requested Help from Bella online. NO RESPONSE. After a couple weeks I sent an email, again NO RESPONSE Consider your risk before buying. I do NOT recommend. Even when it worked it was clear that it is not a mature product. There were many areas that needed improvement and more capabilities..Version: 1.37.1
✓ NOT WORKING WITH HEALTH APPThe leaf app has stopped syncing with the Health App... I have another app where I get frequent flyer point based on how many steps I do per day. Which is now not giving me any points because none of the data from the Leaf app is showing up! Please fix asap!.Version: 1.23
✓ Stinking syncingBought new. Had issues ever since. It’s frustratingly slow to sync & that’s if & when it decides to sync. Expensive & useless to say the least. Exhausted all avenues of “help”prior to posting my review via Bellabeat..Version: 3.2.6
✓ Unable to sync newest update with my LeafHi, I just updated the Bellbeat app on my iOS and now I'm unable to sync with my Leaf (which I was able to prior to the update). Thanks.Version: 1.20.1
✓ I wish the app worked betterI came here to talk about the app. It’s CLUNKY! They updated it and most of the features don’t even work. Also, the readiness score is kind of confusing… how the app describes the way it calculates your specific data is very vague which makes me think it’s not that accurate… I haven’t tried customer service yet but I’m considering it. Overall I think they could refine the current details of the app, it’s pretty intuitive but glitchy enough for me to want to write a review. I’ve had the Ivy bracelet for 2.5 months now..Version: 3.2.1
✓ Terrible app updateI have been a Bellabeat customer for over 6 years and have had 3 devices. I love the jewelery look still— that’s what drew me in. I really hate the new app update. The dashboard can’t be customized any more. It’s hard to get the daily numbers now that I want to look at side by side. And it gives me a bad wellness score because I don’t want to track all the things they have in there now. This is not a good update. I don’t even want to sync to look at my numbers any more..Version: 3.0.4
✓ Suggested future functionality plsI've recently purchased the Bellabeat and I'm enjoying it so far. But there are some things I'd really like to see in future versions of the app: 1. I'd really enjoy being able to connect with friends who have the Bellabeat too.. the ability to see how each other was going really motivated me with my previous fitness tracker 2. Having the ability to add a meditation session carried out with another app would be great as I use other meditation apps too (in the sane way as you can manually add a physical activity) 3. Seeing the little charts across the top is great but some kind of graph/chart function that allows you to see if you've hit your targets for the past 7 days would be good.. 4. Being able to see my active minutes per day e.g. If I've walked 20 & put in 15 of yoga etc it'd say 35 active mins today.. I like to aim for 60 mins of physical activity in addition to the 10,000 steps.Version: 1.17.1
✓ Tracker is great, app is mehI used a Ringly tracker for years, but with my newest phone upgrade, the app is no longer available, so I bought a Bellabeat leaf urban. It tracks steps every bit as well as my Ringly did, and it’s very pretty and versatile. Where this product falls down is on the app side. I really hope the developers will better integrate with the Apple Health App. Right now, the steps don’t transfer over to Apple Health, and it doesn’t read data from Apple health either (such as meditation done in other apps like headspace). If I hadn’t been spoiled by Ringly’s amazing app integration, I probably wouldn’t mind so much, but it’s not quite what I’d hoped. Here’s hoping the updates will give more functionality..Version: 1.37.0
✓ Love the leaf, the app... not so muchI like my actual leaf but I don’t find the app all that great. Doing a walking challenge at work but I can’t (or at least can’t easily) see how many steps I’ve done in a week or a month. To be honest I may have gone with a different product if I’d realised the limitations of the app..Version: 2.3.7
✓ I love my leaf, but the uodated app is awfulI’ve had my leaf for years now, and if it ever needs to be replaced, I know it will be with another one just like it. But the app… It used to be nice and simple, very intuitive; after the update for Ivy (I assume it was supposed to match the new product) it turned into this cosmic creature which needs a good moment to localise the function you currently need. Honestly, just bring the old interface back; fancy doesn’t always mean better..Version: 3.0.6
✓ Performance deteriorates rapidlySynchronisation became less effective but more frustrating at an alarming rate in the space of 3 months. Bought it in October. By January, it takes ten tries to synchronise with iOS app successfully, once, if I was lucky. It makes meditation frustrating..Version: 2.0
✓ ScanThis service is a scam. You can’t claim to have a 7 day free trial if the customer must then buy an app to make it work. It’s also impossible to cancel before the 7 days are up..Version: 2.2.11
✓ Decent hardware, disappointing appI’ve had a Leaf for about three weeks now and seem to be tracking steps accurately, but am continually disappointed with the app’s functionality. A) It doesn’t play well with iHealth so if you meditate or have active calories not tracked by BB, that info doesn’t transfer (i.e. no info *from* iHealth). B) It only transfers steps *to* iHealth so no impact on walking/running distance, flights climbed, etc. C) Amazingly, it doesn’t track activity from within its own app — like when you do a yoga class from the Workouts section (i.e. even though you’re wearing the device, every activity aside from steps needs to be manually logged). D) Sleep is consistently off — like, every night. It thinks sleep started hours after it did, that there were issues when there weren’t or vice versa, and wake has always been too early. After three weeks, I would hope this would calibrate. I didn’t expect it to be as smart as Fitbit, which guesses when you’re being active and asks if you’d like to add an activity, but not even registering activity logged within its own app, not transferring distance — c’mon. We can do better. It’s nice having a non-obvious fitness tracker. It’s just a bummer the tech doesn’t support it better..Version: 2.2.9
✓ HELP!!! Charged and trapped!I accepted a free trial and promptly canceled when I realized you need an actual device to connect. This app showed up nowhere in my account history and still CHARGED ME $200 even after I CANCELLED and unsubscribed via their method!!! RUN ......Version: 2.2.11
✓ TERRIBLE SCAM. DO NOT PURCHASE.I got the trial version and tried everything I could to cancel it before the trial ended. Well first of all you can’t cancel the trial. You have no such option in the app. I sent an email only to be told the trial was over that same day and I had been charged and could not be refunded. Not worth it if you ask me. Also when I brought this up with customer service I was essentially told tough luck no refunds. Trust me- I have never ever written a review but this one right here deserves to be known far and wide DO NOT DO IT. it’s a rip off..Version: 2.3
✓ Great overallThe app is great overall however I'd love to be able to add my own meditation session..Version: 1.23
✓ Can't open appVery disappointed have waited ages to be able to get my leaf. Not can't get the app to open. 😢.Version: 1.30
✓ App is disappointingI got this after using different fitbits for many years and hating how they look. I usually clip the Bella to my shirt or pants and I love how nondescript it is. However, the app interface is lame compared to the Fitbit. Part of what I love about Fitbit is the ability to engage in the community with friends and BellaBeat doesn’t have the same connection, which impacts my motivation. Also, I can’t figure out how to turn off ad notifications for the app. I don’t care that there is a 40% off sale, but I either have to have all notifications or none. There should be an opt out option..Version: 2.2.2
✓ Okay but sleep algorithms aren’t greatSleep algorithms/tracking are NOT good; I almost always have to edit my sleep time despite always wearing the tracker on my wrist and indicating its position as such. The step tracking is great though, and I like all the different meditation sessions. The stress measurement is cool, but is it not offensive to assume every woman’s menstrual cycle adds stress at certain points? For someone who’s lucky enough to have easy, mostly painless periods, it’s annoying that the app assumes I’m more “stressed” around day 21 in my cycle. Does that not seem “yikes” to other women...? Anyways, back to the actual app: lately the app has been really glitchy. Whenever I sync my leaf after waking up, it freezes up. If I close and reopen the app and tap “edit sleep”, it freezes up yet again and won’t let me edit. This worked just fine on my iPhone SE so I have no idea why it’s being temperamental on an iPhone 7 with up-to-date software..Version: 1.38.2
✓ Thinks I have Ivy when I have LeafSilly app only gives me the option to pair/sync Ivy. Which is not the device I have..Version: 3.3.3
✓ The “upgrade” no longer shows the information I wantThe new app interface no longer shows the information I want and it takes clicking through several screens to get there. There is no way to avoid the unhelpful “wellness score” and they’ve removed the option to actually contact customer service. What used to be a fun fitness tracker now seems to be a means to encourage you to buy their ever growing suite of smart trackers..Version: 3.0.4
✓ TrashGarage app.Version: 1.23
✓ Looks good but the app is rubbishThe app is awful, every time I try to use it I have to delete the app and then reinstall it.....absolutely pointless.Version: 2.2.11
✓ Love the concept, but doesn’t workI loved the idea of this device and the accompanying app. I love that it is designed to track water intake, steps, sleep, meditation, and your cycle, but the device and app just have too many problems. In about a year I had three devices. All three of them stopped working after a few weeks. They were glitchy and missed data. The app is also glitchy and doesn’t work properly. The devices are beautiful and the concept is great, but it just doesn’t live up to what is promises. The company should probably focus more on the technical side of things. It’s a lot of money for something that doesn’t work properly, and I don’t think it’s worth it..Version: 2.3.1
✓ Scam!Would give zero stars if I could. This app was being advertised on Instagram, and promised to be a way to work specifically for women (how our hormones, cycle etc tie in to a health and fitness program)...there is nothing in the app that is helpful in that way..it was a marketing gimmick with no substance. When you sign up it doesn’t tell you it is only meant to be used with their Bella fitness tracker products. And then you will try to go to cancel and it will be a huge runaround. I’m crossing my fingers they don’t charge me as they did many of the other reviewers here, as I cancelled 3 days ahead of the cut off. There are MANY better apps that cost 1/4 of the price..Version: 2.2.11
✓ Disappointing.I bought the leaf as I thought that it would be more focused on women's health and would be a product which would assist my overall health. I love my Fitbit but it is not very versatile and from the information gathered from the bellabeat website, I was mislead into thinking this would be an activity and health tracker too. This is mildly true, but the app really lets down the product. It does not count steps, it does not recognise activities unless you manually input them and the amount of calories burned, sleep and steps taken is always off. I would like to see an option to share data with the Fitbit app and vice versa until the product improves..Version: 1.12.1
✓ Spammy notificationsHad to turn off all notifications as I couldn’t find a way to limit them to only things I wanted to be alerted to. It was literally pushing out a notification every minute. I wish I could add a photo to this review to show just how annoying it was being, literally so many alerts that you learn to ignore them all. Not even close to motivating, just infuriating..Version: 3.3.3
✓ Steps not trackingI’m having issues with my Leaf not counting steps after this latest update. At first I thought maybe it was the battery because the app had it at 48%, so I changed it and it worked for a day and is now back to not counting steps. I’ve unpaired and repaired, closed the app out, changed the battery AGAIN, and again it worked for a day, then stopped counting steps. This is the main feature I use on here, so it’s frustrating that it’s not working..Version: 3.0.9
✓ Customer Service isn’t helpfulI got my leaf for Christmas and the end of Jan. It started not tracking. Started a week after I contacted them. This month on the 15th it says I synced and it’s not syncing at all. I took the battery out and it still said I was syncing. IT’S BROKEN ALREADY!! I did the online chat and no help just keep telling me to take the battery out and wait until evening. I have about six emails I sent in and NOTHING!!! Same thing OVER AND OVER!! For the money you send on these things it should work longer than two months well a month when it first stopped working. They made me uninstall the app and reinstall and still nothing. I wear this thing all day only off to shower and it’s not tracking anything. Says we have a warranty and how is that?, when they just keep telling you how to fix it. Then tell you to wait yet another day, just wasting time. I will not support a company that takes people’s money and just string them along..Version: 1.37.1
✓ Potential but app needs workI like the idea. The tracker is nice and it's great to have mediation and period tracking. However the activity and sleep trackers fall seriously behind what's on the market. You can't see the data in the charts in the app because it's so small and low contrast colors and the sleep accuracy is very bad..Version: 1.23
✓ BummerI have used this app religiously to track my period since my very first leaf ivy that I had preordered and really depended on it as it was very accurate. As a mail carrier who walks 9 hours a day it is mega important to be prepared. Since the change in design, I cannot trust the app to even be keeping track at all. Currently it says it has no info for this month and doesn’t show last month in a manner I even understand. I am very disappointed in the recent changes and am feeling stressed about having to find and adjust to another app. I don’t understand messing with something that is working- we need accuracy and simplicity over whatever you are going for here..Version: 3.2.3
✓ Needs a notes sectionThis app really needs a notes section, where we can right our own notes. For example I have to have chemo injections weekly and it would be nice to write a note when I injected and how I was feeling etc.Version: 2.1.2
✓ Please Fix!!I love using this app, but lately it’s gone really weird. When I check my water consumption, it should be the same for each day, but it’s all over the place ( I enter everything manually). Plus when I check the “monthly” the calendar is all over the place. The numbers don’t go in sequence at all. Could you please fix this? Thank you!!.Version: 2.2.8
✓ Some functions no longer workingI usually find the meditation portion very helpful and really like that I don't have to be wearing my Leaf to use it. However, recently I haven't been able to play any of the guided meditations with or without it tracking on he Leaf. It's quite annoying since I've had to download another app to get me through this stressful time..Version: 1.34.1
✓ Sync is sporadicI love the style factor of Ivy, but I’m frustrated that it won’t sync with my app consistently. Sometimes it syncs. Sometimes it doesn’t. For the price tag of the Ivy, the tech should be more reliable..Version: 3.1.2
✓ Loved it until it suddenly stopped working.I loved my leaf and used every aspect of it except the meditation part for well over a year. Received many compliments on it, found it was accurate with activity tracking and sleep tracking as well. My family is complete, so am not concerned with ovulation, but am having issues with my period, so I found the app great for keeping track of that. It never got wet, dropped or damaged. Tried changing the battery a couple of times. It just stopped working..Version: 1.38.1
✓ UselessThe sleep program needs to be developed. No information given on quality of sleep. Only obvious observations based on bed time and wake up time. Can't register that you may wake and go back to sleep. No comments on time awake during the night, time it took to get back to sleep or quality. I was up between 2:30 - 4:30 am and it states I got 88% of my goal of 8hrs sleep per night. Given I went to bed just before 12, woke at 2:30 and returned to bed at 4am before getting up at 7am, I think I've wasted my money. This will be going straight back to the manufacturer if I don't get some useful info at the end of tonight..Version: 1.1
✓ App gets worse with every update…I’ve been increasingly disappointed with each update over the past year or so. The ability to track data gets worse and worse over time! The most disappointing thing I’ve noticed with the most recent update is the “Log A Nap” feature. Need to log a nap of more than 60 minutes? Now you have to log each hour separately as the max “nap length” is now only 60 minutes. Ridiculous and the least user friendly app update I’ve ever had the misfortune of encountering..Version: 4.0.0
✓ Please change sleep times! 😴 and update...* Updated: I dropped it another star because now I’ve realized that it doesn’t appropriately sync to the Apple Health app. It literally only transfers over about 1/3 of my steps to Apple. Since I tried joining a self reporting health program at work, I can’t even use the data because Bellabeat’s app isn’t a verified tracker and since it doesn’t sync to Apply correctly, I’m not going to report bad data that clearly doesn’t show how much I have actually been moving around. Overall pretty bummed to find this out on top of the terrible sleep information it records. Here’s my original review: I really love my Urban Leaf and have been using this app for over a year now but I go to sleep earlier than 9:00pm most nights... so my sleep isn’t recorded correctly. I’ve been waiting to see if sleep times would change in any updates. People have all sorts of different schedules, so I’m kind of surprised this has been overlooked and not addressed yet. I’m clearly not the only one with this problem! 5 star worthy if This could get fixed!.Version: 1.35.4
✓ Very short meditations8-10 minutes for a sleep app is useless. I find all of them way too short. In fact I go to the calm app and do theirs and input my time here 😫 also the voice talent isn't very calming worse some are irritating!.Version: 1.32
✓ Appli perfectibleJ’utilise cette appli depuis un an et demi avec mes deux Leaf. J’adore la polyvalence de l’appareil et d’un point de vue esthétique, je considère que c’est le plus joli sur le marché! Je trouve cependant dommage que les statistiques ne donnent pas une vue globale (mensuelle, annuelle et +) de mes efforts. Cette vue à court terme (avec un petit rapport hebdomadaire par courriel) m’apparaît contraire à la philosophie de l’appareil: quand on adopte de saines habitudes de vie, on travaille sur le long terme! Des stats, j’aimerais en avoir BEAUCOUP plus en échange de toutes ces données que j’emmagasine jour après jour!.Version: 1.37.0
✓ Could be betterI love the Leaf itself and what it does, but I suggest a few changes to improve usability. 1) fix issues with it not syncing properly. 2) add options for pregnancy/skipping periods if you're on the pill so it calculates cycle correctly. 3) add a weight tracker, as lots of other fitness trackers do the same and it would be nice to see a little graph of that alongside my activity and cycle. 4) add more breathing exercises; I find them relaxing but not enough variety (I don't want the same one every night) such as ones for de-stressing or guiding you to sleep etc. 5) add extras like mood tracker and lists of symptoms for periods (as seen on other apps like Pink Pad). 6) add option to sync data with the iOS health app..Version: 1.6.1
✓ New design platformI’ve been a Bellabeat client for 4 years. Loved the simplicity of the app and platform. It’s what drew me in vs Apple. This new design is SSSOOO confusing!??!! I hate it. I can’t find anything unless I tap it vs it’s all on one screen. Please review the layout again….. it’s easy to confusing 😞.Version: 3.0.5
✓ Accuracy very questionableThe sleep accuracy of this device and app is appalling. I may as well keep my own records. Although I can change my bed time and wake up time it in no way measures all the times I am a awake during the night. I also don't think "tracks your health" is a claim this app can make until they integrate some other features such as a food/weight tracker/diary as well..Version: 1.2.1
✓ App no longer workingAnd still waiting for the update to become available. Another excuse every day. Now it is google's fault as they are supposedly not releasing the revised app. One week has passed with my now obsolete leaf. Thank you Bellabeat! I will phone tomorrow to ask for my money back..Version: 1.25.1
✓ App crashes regularlyThe app crashes regularly and has now started doing it during meditation. Super annoying. I’ve found that it crashes almost every time I use it..Version: 3.2.3
✓ Ok to summarise the day.The hardware itself is attractive but a week in (and after several years of using another brand’s activity tracker) I’m noticing the limitations of the Leaf. As a general ball park record of my day it’s not bad. The three things I would most like to se improved so far are: 1) I have turned to activity alarm off as it seems to vibrate whether I have moved significantly within the time window or not - it’s more like an hourly alarm. 2) I use another app for mediation as I prefer it and I wish Bellabeat would pick this up from my Health app (the way it claims to do with steps). 3) I would also like it to recognise and log when I take a nap instead of me checking the clock before I fall asleep and when I wake up. It’s a nice way to summarise my day..Version: 1.37.0
✓ Please return goal by distance functionality!!Please return activity by number of km feature! This activity time thing completely doesn't make sense! A)it doesn't measure correctly and b)the max activity goal is limited to 1hour 20 minutes, which is not enough! I should be able to decide myself if I want a goal in time or in distance!.Version: 1.5.2
✓ App: info stored but not displayed correctlyThis is a review for the app, not my Time watch. I really like my watch. I give the app 3 stars because I can see it has my data entries saved, and with some work I can look back and find it, but it is the display that is often inaccurate. 1, After I sync my Time, I have to close out of the app and reopen it to see an accurate display on the dashboard area day-of. 2, when going back to look at previous days, the dashboard display is inaccurate. Most of the time I can click into the topic and actually see my data, but it messes with the display and again will need to close out the app and re-open if I want to see accurate display of the current day. I have hope these will get fixed! It’s not stopping me from using my Time, it’s just little extra things that are small annoyances 😅.Version: 3.0.4
✓ New colourDear lord, the new bright yellow colour for the app is hideous!!! Change it back to light green..Version: 2.1.1
✓ Can’t even get to the contentI’ve bought the Bellabeat leaf. I’ve downloaded the app. I’ve set up an account. BUT… I can’t get past the first page of set up where you enter your DOB, because the arrow / next button won’t let me tap it. No matter how many times I try or close and open the app I can’t get any further. I’m starting to think I’ve wasted my money. :(.Version: 3.2.6
✓ Menstrual tracking is an afterthought now?I am deeply disappointed in the recent update to the user interface that has hidden the menstrual cycle information and made it largely inaccessible and more difficult to use. The Leaf and the app were originally advertised as the only tracker on the market to track your menstrual cycle, and while I understand the focus can be shifted over time, I am SO upset with this latest UI update. It no longer shows you where you are on your cycle on the main page, and menstrual information is completely hidden unless you click around and make a point to find it. For those of us who have used this app as a main form of tracking our cycles, this is a total slap in the face..Version: 3.0.7
✓ Terrible AppI have had my device for over a year and have had to delete and reinstall several times It says the battery is flat, then delete app and it’s 100% I have had 3 devices now as they keep failing and i get a new one Since latest install it’s now saying it can’t find my device even though it’s right next to it and on charge I go to sync the day and it can’t find or it does and then loads no steps at all It’s also annoying that the button to manually enter sleep looks like it’s inactive as it’s greyed out Overall bad app experience and only stick with it as it’s good for sensitive skin and can’t wear an apple watch.Version: 3.3.3
✓ Causes More Stress Then It's WorthSince the newest "update" I am unable to access the app. It simply won't open. I've deleted and reinstalled multiple times, but it still won't work. Complete waste of money..Version: 1.25.1
✓ Should’ve listened to other reviewsThe subscription portion of the app absolutely doesn’t function. I signed up for my free trial via the app. It unlocked some items when I got the subscription but never asked me to fill out a questionnaire and never generated personalized j fo( ie nutrition) the entire time I had the free trial. Contacted Bellabeat for support. It took more than two days to receive a response and the response simply asked if I had signed in with the correct email address despite the fact that I noted this in my initial query. Tried signing in via the app on my phone, added the app on my iPad and signed in on the website. Still nothing. And no response from customer service since letting them know that it was the correct email address. All I can say is glad I found this out during the trial before I paid...theee are obviously some ongoing and serious issues with this app. Probably would have been great had it worked..Version: 2.3.6
✓ Overtime I am not enjoying itI wish the app for forgetful minds to notify to meditate and also I am unsure how you measure the stress I don't feel as accurate either. My period goes over 14 days due to BC there is reasons behind it. I can't even log it over the 14 days that bothers me. For 5 days I didn't synch my bellaleaf and when I went to, it kept the 5th day on my leaf but not the 4 days of data before hand from the leaf. I did love it at the start but their are just things that have disappointed me over time..Version: 1.35.4
✓ Fine basic fitness tracker – needs some more r&dNormally I’d give the app a 4 out of 5. It mostly does what I need it to do (but expanding the data it can send to Apple Health and the ability to log ‘effort level’ of activity with varying calorie counts would be a 5-star worthy review). However, contacting Bellabeat themselves gets you nothing but sold at about their other products. Even the ‘App Support’ link here in the App Store leads to their web shop. I love my Bellabeat and have been a loyal user but this lack of ability to report the issue without being heavily sold to is frustrating. I’d also like to see Bellabeat improve their existing offerings without adding new products and functions..Version: 1.34.1
✓ Failure to launchI used to love the Leaf App, but since the last update I haven't been able to get any access. Not impressed, as without it my leaf is useless. Please fix this Bellabeat. I'm on 9.3.5 IOS which is meant to support it..Version: 1.25.1
✓ Love the design but the tech is substandardI have had my Leaf for over a year and for the most part have been happy with it. Unfortunately it glitches out too often and the only response I get from client support is to delete and reinstall the app. Today it glitched out and didn’t record my sleep, and also the alarm didn’t go off so I slept in. Frustrating! I feel like I’m being quietly pushed to get the Ivy…though no one has suggested that this world solve my issues. More likely I will give up on Bellabeat entirely. Sad. Such a great concept with the jewelry angle. I wish it worked better..Version: 3.0.7
✓ InconsistentI love the Leaf style but this app is dysfunctional. It’s randomly stops recording steps, shows a message that there is no data for the day when there is data showing and, shows contradictory messages about my sleep (ie when it does upload sleep and asks me to confirm the times, it tells me I was quite restless, which is often true, but when I look at the daily notes the sleep section is all “great sleep, look how well rested you are”. Tips for sleeping better would actually be helpful instead of the chirpy (and wrong) positive message. Also, if you want to listen to a Bellabeat meditation, day at sleep time, but switch your phone face to your alarm app, you can’t. If you activate a different app on your home screen the meditation will stop. None of my other meditation apps have this issue so it is definitely fixable..Version: 1.35.5
✓ Wouldn’t advise a download!Unfortunately it’s not made clear anywhere that you need to purchase the brand’s fitness tracker for this app to be most functional and it doesn’t read my health data from my apple or my fitness tracker so it’s kind of pointless. They also don’t have any accurate or clear information on how to cancel an app-made subscription before the free trial ends so they force you into paying and cancelling after the fact. Disappointed I downloaded it in the first place..Version: 3.0.9
✓ Don’t do itI am on my second leaf. The first went wrong outside the warranty and I thought perhaps it was a one off. NOPE. My replacement stopped working *within a week* - turns out it drains the battery ridiculously quickly without even doing much. And now the app won’t even function when I try to sync the leaf. Save yourself a lot of hassle and get yourself an apple watch or Fitbit or literally anything else. This is an overpriced bricked piece of chunky jewellery, not a fitness tracker..Version: 3.1.0
✓ HelpLately my device is not recording my steps.Version: 2.2.10
✓ Wish we could change these two features for a great updated appI have a second suggestion: see below for my first suggestion! I wish that the leaf would track sleep before 9am. First suggestion: I love the app. It’s great. I only have 1 suggestion- wish it was less of a process to change where my Leaf is being worn within the app. I wear it primarily as a bracelet. But at work I can’t so I wear it as a clip on my shirt. I have to change it in the app every time I get dressed for work. It would be cool if there was a screen with a body shape and for different spots you could “drag” the Leaf to and then hit sync. It feels so monotonous the way I have to currently do it. Open the app, then settings, then tap my leaf, then placement when active, then select my option, then sync then double tap my Leaf. All to say that it went from wrist to chest. Anyways the rest is awesome and I love the sleep tracking and the meditation and also the Leaf itself is beautifullll. Thanks for all you do for well being & Womens health!.Version: 1.37.1
✓ No stars. Rip off.I cannot unsubscribe. They give you directions on how to but the options are not there. Took my money. Unsubscribe me!!!!!! I’m sticking with my fit bit..Version: 2.2.11
✓ Pretty but.......I got the leaf because I wanted a tracker with a replaceable battery. I have had it less than a year. The app is very basic. I only use it for tracking walking. So much of the app options are premium. The sleep tracking never tracked correctly. It said I got less sleep than I did and it didn’t track more after middle of the night bathroom visits. But now it’s really frustrating. I recently had to change the battery for the first time. Since I changed it the leaf has problems tracking anything and doesn’t want to sync. I have taken the time to reseat the battery a couple of times. It will work again briefly, maybe a few hours, maybe a few days but then nothing. I think I’ll get a new Fitbit..Version: 2.3.6
✓ App issuesSince last update I can't access my app, I should have checked here first, would love to sync my leaf.Version: 1.25.1
✓ Would be great if it actually workedI started with the original Leaf years ago and initially loved it. The first phone upgrade resulted in the app being unable to pair with the Leaf. I bought a Leaf Urban thinking I just needed a newer version to pair with the new phone, but no dice. I currently have an iPhone 11, and cannot pair the leaf, Eos, or Orabelle to sync them. So disappointing, and customer service is zero help. You can find tons of searches from other users having this issue online with no resolution. Ultimately you just end up with fancy jewelry that does not function and an app to help you track your cycles..Version: 2.3.13
✓ Overpriced for what it tracksThe tracker is not accurate. It doesn’t track sleep accurately. (I suspected it & used another device) It doesn’t track my activity on rowing machine … It’s just a very expensive step counter.Version: 3.3.3
✓ Has gone downhillI used to love my Bellabeat and the Bellabeat app. Since the ‘Wellness score’ was added, the app hasn’t been as user friendly or as encouraging. I don’t track my water intake (I drink plenty of water but don’t have time to enter each ounce) and I don’t enter my meditation minutes (I use a great meditation app - Insight Timer). I don’t feel like logging my minutes in a separate app. So the highest score I can get is an 80, if I hit my sleep and exercise goals. I feel the app is more discouraging since they implemented this score. Also, the period is now impossible to track. I tried to enter the first day of my period today but it wants to tell me that my period started 3 days ago, not today. And it won’t let me change it. It also says my next period is in 53 days…. What??? The addition of the score and the change of the period feature make me want to switch to a Fitbit. Don’t waste your energy or your money on Bellabeat..Version: 3.2.1
✓ Step counter is awfulI am wearing a pedometer clipped to my pocket. It says I have walked over 2000 steps in 4 hours. The Leaf, ALSO CLIPPED TO MY POCKET??? Says less than 350 steps. Fresh battery, everything. I have had this Leaf for almost 6 years. Used it nonstop for 2 years, the counter would be off by 1000 or so steps a day, wearing it as a NECKLACE, but in a 20,000 step day, not too bad. Used it on a Samsung for quite a while, no issues. Sat in jewellery box after we moved, for 2 years. Replaced the battery, all of a sudden with a new app too, nothing works properly? Not happy..Version: 2.3.1
✓ DisappointingI was expecting more from this than just simply measuring sleep and steps and was hoping this was 'feature set one' with enhancements on the way... However when the app tells me that I went to sleep at 0200, woke at 0830 and as such had slept 13 hours and overachieved on my sleep goal any faith I now have in the tech behind this limited feature set simply left the building... Such a shame :(.Version: 1.0.5
✓ Needs improvementWhilst I love the look of the lead and that no-one seems to realise it is a tracker, the app needs work. The sleep tracker is very basic and the app doesn't allow you to count calories intake or log exercise (such a gym workouts) which would make the whole thing a lot more useful and productive. Edit: Since the new update they've allowed us to log more exercise which is great and the app is linked to health app on iPhones (even if it doesn't work as supposed to, the app doesn't read the health app data and transfer it). Unfortunately there's still no calorie counter..Version: 1.9.2
✓ Terrible updateI can’t even enter my period dates. The app just choose to ignore the date I save and change it. It’s no longer reliable. I used to like how it showed the full cycle on a circle with the different phases. Now we can only see the phase we are supposedly in, with a picture of a flower. Useless. They should go back to previous updates..Version: 3.2.0
✓ Bad updateThe latest update wiped all my data on my app. I loved my leaf and the app, but the latest app update completely wiped all my data on my app, my progress for the last few days (I tried resyncing, it didn't retrieve the data). The last update has ruined my progress stats! As well as this, the app now keeps crashing and freezing. Incredibly unhappy..Version: 1.10.3
✓ ScamIf I could give 0 stars I would. Can’t login, can’t cancel. Have been charged $99 for a program I can’t use and a subscription I can’t cancel..Version: 2.2.11
✓ GlitchThe most recent update has been giving me issues. The app keeps glitching - shows that the sync is complete but no data comes up..Version: 1.7.1
✓ Bellabeat LeafI have had NOTHING but issues with my Bellabeat Leaf product since I bought it. The original one NEVER worked properly and finally Bellabeat agreed with me and replaced it free of charge. The second Leaf worked pretty much fine and is now giving me the same issues as the first Leaf. Customer Service tries to help but my Leaf will Sync at times and not at other times. “Billie’s” suggestion was to “wait a couple days and see if it will sync with the new app.” This isn’t customer service. I have not been able to track my activity or sleep in 3 days and that’s why I bought this product!!! I’m totally frustrated and would NEVER EVER recommend a Bellabeat product to anyone. You’ll never receive satisfactory “customer service.” Linda Showers.Version: 2.3.8
✓ Misleading/Don't sign up for trialIf I could I would report Bellabeat. This company is misleading. I get it. You want to find ways for people to come across your apps and use your apps so they can be influenced to buy your product. THAT DOES NOT MEAN you give people a long detailed quiz saying that you'll give them an ultimate weight loss nutrition plan then make them download/sign up to your app, for your app to make you take a basic quiz all over again and give a cookie cutter plan. Don't coerce me to sign up for a subscription that truly falls short on promises. Honestly, there are way too many apps that are honest, full of information and doesn't try to sell you on their product. I can see why people left reviews saying Bellabeat is a scam because Bellabeat sure isn't listed under honest either. This review isn't coming from a disgruntled customer who is fast to write bad reviews. This is coming from an honest working professional who praises things when they are good, but Bellabeat disappointed me. I would not recommend signing up for any trials. Keep your money and stay out of their drama. As a marketing professional I would never use their tactics..Version: 2.3
✓ New version is not awesomeThere used to be a screen that would easily display how many steps you had taken, etc. Now it takes you to this overall score, and you have to dig to find out how many’s yes you’ve taken. Those still don’t display on the front screen. Nor does the other criteria used for tracking. Each one requires you to drill down. That front screen is clunky and awkward. This new version has definitely taken a step backward. Please fix..Version: 3.0.4
✓ Battery life is about 3 months, no option to pair leaf versionI’ve had my leaf for probably a year. The app will say that the battery is charged but when nothing is tracking and you change the battery, which in itself is difficult to change due to the very very tiny screw sizes, you find that it was the battery that is dead even though the app said it wasn’t. And to sync the leaf to the app you need to double tap the leaf. It goes through periods that it won’t respond to sync, and that’s when you think the battery is dead also, when it’s not. It really could be a great app but there’s so many little issues that it’s annoying. Update: I got a response from Bellabeat that their technical team can tell the battery level if I want to know. “ Also, the technical team can see the exact battery levels on their end, so it's best to rely on their support with fixing the issues. All the best, Bellabeat" They are based in France and it takes a day for the response. How about the app just showing the correct level?.Version: 3.2.6
✓ Sort out the app ASAP Please.I really liked my leaf (apart from the strap being so rubbish) until I updated the app now it doesn’t sync unless I unload and reload it and take the battery out and in again. Please sort it out now!.Version: 2.3
✓ Doesn't workSince updating the app, it will not open. Tried deleteding and reinstalling, got to the login screen, and then it crashed..Version: 1.25.1
✓ Great, but....I LOVE my Leaf (even though my hubby bought the wrong one I'm still really happy with it), I've quite enjoyed trying some of the meditations and breathing exercises. I don't carry my phone all the time so tracking steps/activity all day is great.... BUT... the sleep tracker is pretty rubbish, I'm up with my youngest every single night but it's not picked up consistently by the Leaf. (Either that or I'm sleepwalking the whole time!) It's quality of sleep not just the total hours, I'd rather have 6hrs straight than broken sleep but Leaf tells you you're doing great even if you've been up half the night. Not feeling great thanks Leaf buddy😫👍🏼.Version: 1.22.1
✓ Disappointing and expensive lessonI selected this device over others because of the meditation aspect - they only were to when you synch your device and the synch capability is virtually non existent - at home I had to reboot my phone completely to get a morning synch and I haven’t been able to synch since nice that first muddle. Support from Bellabeat is nonexistent.Version: 1.35.4
✓ Can’t even open the app due to glitching!!I’ve been trying to change my login information for the app “P.D.”. Apparently I need to sign in to this app “bellabeat” in order to access that information. I’ve been trying to do this, but have been unsuccessful. As soon as I go to the settings option in bellabeat and click on the section for personal info. (where it allows you to change things like height), the app glitches and closes. I’m not sure how to proceed from here. Please fix this!!.Version: 4.0.1
✓ Can’t add photos to support ticketTitle says it all; they ask that you include a screenshot but you can’t exit the photo menu. Garbage code..Version: 2.2.7
✓ Period tracker sucksSleep tracker is good. The period tracker is too basic and only good if you have a regular cycle. Needs improvement. Show calendar on period tracker too and needs ability to add spotting not just period. If this was really about women it would recognize that women spot as well. Also doesn't sync with pink pad.Version: 1.22
✓ Pretty but very stiff and unfriendlyThis is my first activity tracker so I may be to harsh but here are Pros: Pretty Intuitive visual design Simple to use Nice meditation guide Monitors ovulation cycles (just based on days count though) Cons: User can’t change bits of incorrect data. Frustrating. 1.1) You can choose activities only from a limited range. So if you do Karate or Fencing or Poi you will have to lie and chose Kickboxing or Tai Chi or Dancing. Demoralising. 1.2) You can’t correct your steps if you have a more correct pedometer. Oh, why? 1.3) And what is most uncomfortable there is no option to add a note to self to remind you of the truth or to make a note of an achievement. I bought Bellabeat to track my sleep. As a new mom I sleep in bits and hoped Bellabeat would help me see the picture clearly. It does not. As it hardly ever registers waking up at night and does not allow to input these breaks later. In the app there is one lump of night sleep and you can control only start or end. So for me it was worthless. No dynamics report. You can’t see your progress overtime. I will keep using it as it gets me into habit of paying attention. But Bellabeat has a very long way to go to be as helpful and functional as it’s stellar design suggests..Version: 1.34.1
✓ Beautiful product, clunky appI love the way the product looks. I was never a fan of being super connected to a watch and getting too many notifications every hour, but I did want to track my activity. I would imagine that most people who buy this product feel similarly about not being glued to tech. However, the app wants you to be invested in it all the time to get your “wellness” score. In addition, the data obtained from the app doesn’t Correctly sync to apple health or other apps. It literally only syncs the step count even though it can track the mileage. I’m Also not a fan of having to manually sync the app with my leaf. If the Leaf is supposed to fit seamlessly into my wardrobe I want the app to also be as seamless in my life. Hopefully upgrading the tech is a high priority item. Until it improves, I recommend this product to others with a “well, it works okay…”.Version: 3.3.3
✓ Bug appBugs.Version: 1.20.1
✓ Not happy.I can't even open the app. Just keeps spinning like it's going to open, never does. Not impressed after spending so much money..Version: 1.7.1
✓ Does not work after three monthsI purchased this device in November and it worked for a couple of months. Now it will hardly ever sync and when it does, no activity has been captured. I should not have to constantly open up the device, turn off WiFi, turn Bluetooth off and on, bend up the pins to make the battery connect, as customer support directs me to do. It’s very pretty but I would not recommend. Will go back to Fitbit..Version: 2.2.11
✓ Room for improvementI like my leaf, and I have the Spring as well, so it’s nice that it tracks my sleep, activity and water intake. I paid for the Bellabeat coach, and was a little disappointed with some of it. So here are the things I think could be improved: 1. The meals are good, but I can’t see more than today’s meals, and sometimes it might have something like ‘overnight oats’ for breakfast, but I can’t make that the night before because I can’t see the meals that are up tomorrow (or the rest of the week). It would be really great to always have a weekly overview of upcoming meals 2. The meditation/mindfulness sessions in the regular tracking section are great, but it would be really nice if the meditation sessions in the coach section would also be tracked, so you don’t have to add it in yourself. 3. It would be great if the workouts in the coach section were tracked as well. I.e. if you start a workout, it will log it as ‘barre’ or ‘Pilates’ without you having to add it in. 4. The articles on health and well-being are a good idea, but often a little too simplistic, and need to be proof-read more thoroughly as there are often grammar and spelling mistakes. I don’t think it’s really worth it to pay for the coach functionality unless these things are sorted out, as it doesn’t really give you that much added benefit over the free version.Version: 2.3.7
✓ This app needs IMPROVEMENTOk, so first off, bellabeat are saying that they will be improving the app. Which is good, cos it currently is doing about 1% of what other apps like it can do. At the moment, it's a glorified pedometer that only sometimes works, and a sleep monitor that also functions questionably. The app doesn't work with other apps, and it won't let you input anything you've done like a yoga class or swimming. The period tracker is AWFUL and you're much better off using another app for it. There is no way to view cumulative data, like your sleep over the last 7 days or last month. Overall, the app has very little functionality. I'm looking forward to this improving markedly, in the meantime I might just stop using the leaf cos it's not really doing much.Version: 1.0.7
✓ Not useful for tracking period cycleThe only thing I use this app for is to track my period, and it used to be effective for that, but now that feature is garbage. Even their latest update to fix whatever bug there was seems to have made it worse. I tried to enter the dates for my latest period and got a “period cannot start during another cycle” error message, though there was no overlap that I could see. I also don’t see why they would impose strict parameters when many women have irregular periods or bleeding/spotting that they would still like to track for health reasons. I gave it two stars instead of one bc I haven’t really used the other features of the app, which might redeem it. Oh, also, the last time I tried to use my leaf, it was pretty terrible at accurately measuring exercise and steps and transmitting them to my app..Version: 3.2.3
✓ Something wrongSomething seems to be off since the last update. I can't open the app. Tried everything even deleting and installing again.Version: 1.25.1
✓ Doesn’t Work At AllReceived the Bellabeat Leaf as a Christmas gift. After following the instructions to a T, I got it to vibrate and thought it was set up, but it never did anything. Supposedly, one needs to sync it manually by clicking the “Sync” button in the app. Unfortunately, I could not find that button in the app. After working with Bellabeat tech support for four months, they sent me a new Leaf. I went through the same procedures with the new Leaf and the result was the same. No amount of double tapping will make this device vibrate, and I am still searching for the “Sync” button in the app. Has anyone ever gotten the Leaf or the app to work?.Version: 1.35.3
✓ MyFitnessPal is betterHello. My boyfriend got me the Bellabeat because I wanted a peripheral to help me with both wellness and weight loss. This seemed preferable because it was a clip-on rather than a watch that wasn’t water proof (now the Versa 2 is out...). The app does VERY little. Maybe if I subscribe it does more, but I already have your product on me. (Odd that I had to choose How to wear it?) I would like to see features that MyFitnessPal does. Track food and calorie intake paralleled to calories burned, track workouts passively rather than me needing to tell it I’m doing a work out when it’s already tracking me?? The period stuff is okay. Seems this all needs a large update. Maybe the later versions are better but so far seems like this device needs to be recalled and refunded worldwide, unless the app gets an update so large it changes the way the data is processed for the better..Version: 2.3
✓ Incomplete fitness trackerHas: a reasonably accurate pedometer (provided you’re wearing the device correctly), a menstrual tracker, a wonky stress tracker, decent sleep tracker (see above), an approximate calories-burned function, a hydration tracker, and alarms to bother you to do things. Also meditation functions but I haven’t tried those yet. Does not have: a way to measure certain exercises (no way to log push ups? Really?), a helpful way to measure anaerobic exercises (who cares how much time you lifted weights for, that is not useful), a nutrition log (it nags you about water but not food????), or a way to sync with apps that DO track those things (except the Apple Health app). The app is missing a lot of functionality and one really oughtn’t need to supplement it with something like MyFitnessPal or whatever..Version: 1.38.2
✓ Needs improvementHaving to remember to add my meditation and other activities is annoying, so if I forget then it doesn’t get tracked. The recent addition of advertising in the app is a waste of time and pushy sales tactics. Option to switch this off would be nice. I don’t get any period notifications and it would be great to have motivational messages and to be able to connect with friends who also have a Bella. I am enjoying my Bellabeat, it is beautiful, but I had a Garmin watch prior and even though it was uglier it was more functional..Version: 1.35.6
✓ Latest update broke Apple Health integration.Hi Bellabeat, I love the app and my leaf, but the last update broken the Apple health integration. My steps no longer sync with Apple Health causing trouble with other apps. Please help fix it. Thanks..Version: 1.23
✓ App isn’t workingSince updating IOS11, the app is no longer working for me.Version: 1.33
✓ Doesn’t workI just got this for my birthday 2 weeks ago and I wear it 24/7. Unfortunately it is awful at tracking anything accurately. It hardly ever recognizes my sleep, is accurate with steps and never track my activity (i wear it while I work out 3x/week). I am trying to contact someone about this but it is also hard to find who. At this point I feel like sending it back. What a waste of money 😥.Version: 2.3.1
✓ Fix your issues and your recent updateI've been using this app for well over a year, and never have the kind of annoying issues I'm having now. Please fix your update put it back to the way it was. It won't even let me pick my sleep time it tries to tell me when I went to bed even when I tell the app I didn't wear the Bellabeat. When i set the time it automatically goes back to what it wants to, this is stupid..Version: 1.35.2
✓ Does not syncPlease fix asap.Version: 1.38.1
✓ FrozenCan't open anything to view activity or sleep, says "downloading" constantly but nothing changes and I can't actually use it.Version: 1.7.1
✓ Not bad, but could be better.I hate wearing watches so I loved the necklace function. I wear this every day to track my sleep and steps. The steps are pretty good but the sleep tracker needs work. I work shift work and it only works at night, doesn’t track any of my day sleep. I love the recommendations for workouts and vitamins, but have been slacking and haven’t used any of them yet. It’s simple to track my hydration and periods as well..Version: 2.3.4
✓ Freezes my whole phone.This app just won't work and customer support might as well be non existent. There is no point to the pretty Leaf without the app. Bye bye $$$..Version: 1.7.1
✓ Does not track sleep prior to 9pmI’ve had my leaf for more than a year. After a few weeks I noticed it was not tracking sleep before 9pm. I contacted support and was told I was correct - no tracking sleep before 9pm, but developers (I’m paraphrasing) we’re working on a solution. As of Jan 2019, that update has not occurred. I work an uncommon schedule: get up at 4am and usually in bed by 7:30pm. I would not recommend this product if accurately tracking sleep is a big concern for you (if you go to sleep before 9pm)..Version: 1.37.0
✓ Terrible for trackingWow, I’ve had this app and fitness tracker for years and been very pleased with functionality. The last few updates, however, have made it basically unusable for tracking monthly cycles. It literally will not let me enter the date I begin a period. Extremely disappointed. Like you hired some new young marketers and made the app ‘pretty’ but very less functionable!.Version: 3.2.0
✓ Was good now with iPhone 12, not so muchBellabeat sleep records do not sync at all with my new iPhone 12 Health tracker/consolidator. This is very frustrating. There was no problem with my old iPhone 6. It seems to sync for steps to my iPhone 12.Version: 2.3.6
✓ Money grabI’ve used this app for years and I fall asleep to the meditations most nights. I got a brand new phone upgrade and suddenly all the meditations are only accessible with a subscription..Version: 2.3.9
✓ I cant log inI just download the app and its impossible to log in. I sent a email for help but no success. I dont know what to do..Version: 2.2.10
✓ Interface is good but functionality could be betterThe app is easy to use and looks good but some of the features could be better. The breathing exercises are awful. I meditate regularly but find these exercises the opposite of relaxing of revitalising. Trying to time your breath to the bells does not instil relaxation, quite the opposite. It's awkward and jarring. The breath exercises should focus more on technique than timing in my opinion for best effect. It would also be good to have options for pregnancy and breastfeeding when your cycle is on hold to make your monthly cycle calculator more accurate..Version: 1.6.1
✓ Annoying spam in appI love my Bellabeat and I use the app to track my steps, water, sleep, and meditation. And the new Bellabeat + includes short, low impact workout videos that are perfect for me, as I’m just getting back into exercising after recovering from a broken hand. However, there are also annoying “special offers” that spam me with advertising, for a product I already own, every time I open the app, with no way to turn them off..Version: 2.0.3
✓ Pretty good except for water trackingObservations after a couple weeks: 👍 SLEEP TRACKING is quite good (using shirt setting). Seems to assume that you're asleep when you lie down. I read in bed so need to adjust manually. 😉 👍 STEP COUNT seems accurate. For me an improvement from using my phone (I tend to leave it on my desk when I walk away). 👍 SYNC well with the Health app. 🤐 STRESS TRACKING - No comment, I don’t find it meaningful... ❓MEDITATION - Havent used that feature yet, so will update after I do. 👎 TRACKING WATER Tracking is not practical... The quick entries only allows 300 ml or 500 ml. My cups/glasses are either 8 oz (250 ml) or 12 oz (375 mil)! Please add setting to select oz or ml. ** Also MAKING A CORRECTION is convoluted. You have to open the history (icon top right) then select the time or water amount to access a wheel picker. Here fix water increments by 100 ml !! 😕.Version: 1.35.2
✓ App Has DeclinedThis app doesn’t work as well as it used to. They include mindfulness videos and audio files and they don’t automatically track in the system. This is something they’ve been planning to fix for months but it still doesn’t work. But I don’t understand why you would release a new tracker (Ivy) that you’ve been testing over a year without having this working already. And most recently the period tracker is now recording the wrong dates after you save them..Version: 3.2.0
✓ Pretty inaccurate and needs way more featuresI was so excited to get my leaf! Its a nice design and the concept is good. I really want to love it but unfortunately the step counter is very inaccurate, some of the features that were marketed prior to purchase are not available. This could be so much more than it currently is. Please bellabeat make it as amazing as it should be, and this will be a massive success..Version: 1.0.3
✓ FrustratingI have used Bellabeat Leaf for a few years. My first leaf tracked accurately both my sleep and activity. My leaf was lost and Bellabeat helped me in replacing it. Sadly, the replacement had been replaced twice more as it none of the last 3 devices work. I have had great help through their support but still, after 3 replacements for defects, the device accurately tracks my deposit time but does not track my steps. The last unit did work well for 2 weeks- then stopped download step data as well. It ONLY is tracking inactivity and not activity. So frustrating - even their support does not have any solutions and we are both tired of replacing it..Version: 1.35.4
✓ Beautiful device but be prepared to remove the battery to troubleshoot regularlyI bought the Leaf Urban in June after eyeing it for months. I wanted a fitness tracker but didn’t like the ugly watches of some other brands. The Leaf seemed like it fit my needs perfectly. Loved it for two months, but then it stopped tracking, wouldn’t sync with my phone. I was told to remove the battery, delete the app, wait a minute, replace the battery, replace the app. That worked for a little while. Eventually the Leaf stopped working altogether (but long before the battery should gave died) and I put it aside, thinking my old phone was the problem. Brand new phone now, brand new Leaf battery, but the syncing issues persist. I find myself contacting tech support and going through that battery removal process about once a week..Version: 2.3.7
✓ Stopped working after 2 yrs- what a wasteLoved mine the first 2years. Then they released Chakra and stopped updating my leaf urban so of course it doesn’t work anymore. What a scam! Why not make good products that last instead of wasting the planet’s resources on new shinier things covered in Swarovski. Would 100% not recommend. Waste of money and resources. More concerned about their “branding” than the actual software and hardware....Version: 2.1.6
✓ Sleep tracking offOverall very good, but if I fall asleep at 10 and wake up in the middle of the night around 1am and then go back to bed the bracelet doesn't track any more sleep for the night it says I went to bed at 10 and woke up at 1am and doesn't recognize that I went back to sleep for 5 more hours.Version: 1.32
🙂 Bellabeat Wellness Coach Positive Reviews
Bellabeat Wellness Coach works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Bellabeat Wellness Coach.
⛔ Bellabeat Wellness Coach Problems
