- 91.8LEGITIMACY SCORE
- 92.3SAFETY SCORE
- 4+CONTENT RATING
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Circle 1st generation App Complaints & User Negative Comments 2024
Circle 1st generation app received 144 complaints, negative comments and reviews by users. Have you ever had a bad experience using Circle 1st generation? Can you share your negative thoughts about circle 1st generation?
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Circle 1st generation for Negative User Reviews
✓ 🗿Small tonails.Version: 2.1.8
✓ Greed Turns it to GarbageRemoved support for IFTTT because that’s what happens when you jump the shark, greed sets in and we need to take features and automation away. I understand the need for younger children / less tech minded parents but you were never going to get my 6.99 anyways and now your brand is trashed. Not happy this is built into my Netgear Orbi, expensive system to replace but may bite the bullet. Warning WiFi mesh vendors, Circle actively promoted is now a big negative..Version: 2.1.6
✓ Good tool for a virtual worldThis is a good tool to have in today’s virtual world where kids are now attending classes online via zoom and Google and other platforms and have access to computers and Internet connected devices 24/7. For working parents and those who can’t sit next to their kids 24/7, it’s nice to have a tool that allows one to filter content and limit access to non-educational sites such as games and video/television (especially during class time) and to enforce off-screen and bed times. The issues I have with this app arise when there is need for kids to access content that has been filtered or access a computer beyond an allowed time frame. It takes a little research and tinkering to figure out why a certain application or webpage is being blocked. For example, the app will notify if kids have exceeded screen time parameters, but it does not notify if content is being blocked because of bedtime or off time access parameters. (Sometimes more than one blocking parameter is causative.) The app will alert kids if content is being filtered, but it takes a real sleuth to figure out what filter parameter is being triggered. When I don’t have the time to play Sherlock Holmes and dig through history, it’s just easier to temporarily disable everything, which defeats the purpose of having this app. In conclusion, I wish the app would tell me specifically what and why something is being blocked and easily allow me to override the block as needed..Version: 2.1.9
✓ Premium features unavailableI’ve paid for premium features and now app is saying I don’t have a subscription despite I see subscription in my Apple account, so cancelled it. Will check another app..Version: 2.1.8
✓ FrustratingAs a parent trying to set this up I’ve found it very frustrating. 1. I’ve set it to allow watching YouTube, but none of us can watch YouTube while using the circle...even though we’ve “allowed access” 2. I’ve sat in the living room and watched my son use his iPad (which is assigned to him in the app) for almost 2 hours and yet the app only acknowledges that he has played for 30 minutes. 3. There are unknown devices that we can’t figure out what they are and yet they are being used for hours at night. We figured out that one of the major ones is our router, which is passworded, but it still shows usage overnight, while we are all sleeping. Overall, I’m not sure how much I can trust this device. Plus it’s frustrating that one of my kids favourite activities is watching DanTDM on YouTube and now he can’t. Not worth the $100 for the device..Version: 2.1.6
✓ Full of bugs and extremely annoying systemCircle is incapable of managing internet time for my children with any accuracy and tells me they have spent 4 hours on the internet by 8am when they were fast asleep and everything was switched off. Useless and annoying control system..Version: 2.0.18
✓ Connection issuesThe app is complicated and keeps on duplication my devices. Duplicates the connect with a different MAC address each time a device rejoins the network. Also has low compatibility with my iPhone 11. Makes it difficult to connect to my emails, banking apps and other apps on the phone . Each time I try to remove duplicated connections it immediately says connecting back and I find that one device has about 5different connections and MAC ADDRESSES. This is frustrating and takes so much of my time trying to figure what’s happening..Version: 2.1.10
✓ Latest Circle Bedtime Server Crash leaves Devices invisible.We have had Circle for less than four months, and it was used in conjunction with our new Netgear router model R7960 Tri-Band. The router is amazing and the Netgear NightHawk software for iOS is terrific. However the Circle app has been touch and go ever since we originally set it up. Then things got incredibly worse with the latest Circle bedtime sever crash. All settings were backed up, but upon deleting the app (during troubleshooting phase) it takes the back up with it. Upon new install and setup, no devices can be seen. Chat support was mediocre. Another Circle app reinstall with the Nighthawk software proved to be futile as well. Then the final straw was a fourth time set up saving one profile locked the screen and upon re-opening of Circle app started the process all over again from the beginning. Bottom line is that this particular software won’t even recognize any one of the 12 to 15 devices in our WiFi network even though all devices work seemlessly with the very robust Netgear WiFi router. The Circle concept and collaboration with Disney and Netgear is admirable. Our experience. Not so much. Subscription canceled today. :(.Version: 2.1.8
✓ It’s an alright appIt works for the most part but at times if you want to switch what groups people are in it won’t update that and automatically switches them back into what they were previously categorized as. Same goes for naming the device too. Then you have to delete the app and sometimes, randomly, it decides to work when letting you sign in. But you have to get a verification via text so if that doesn’t work (which more than half the time it doesn’t) then you can’t sign in for a “few minutes” whatever that can mean because when you wait a “few minutes” it still doesn’t work. Honestly, just don’t use it. It’s not worth the hassle..Version: 2.1.12
✓ BadWho thought this was a good idea? Disney rn:🤡🤡🤡🤡🤡.Version: 2.1.12
✓ The app isn’t working properlyLots of issues with this app when using with “Circle on Netgear” Circle support sends you to Netgear, Netgear sends you to circle....what an appropriate name! Web history doesn’t work, just an infinite spinning circle. Restrictions don’t work. I tested this on a device my child uses, he can access anything. All that seems to work is manually turning off internet access for an individual device, which I can do via my router, so what’s the point? I had subscribed to premium to see if this helped, I cancelled my subscription after a few hours..Version: 2.1.10
✓ This app is the devil.Im 16. i don’t spend too much time online, but they don’t even allow me that. my parents use this app to control me. i hate it :/.Version: 2.1.9
✓ Caused outages in our internetI resented paying for this service as for my previous wireless router this type of feature was free. Anyway after a couple of months where we experienced micro internet outages of a few minutes a number of times a day, and after hours on the phone with my ISP, I worked out the troubles began after I enabled this service. I unsubscribed and now our internet is back to normal. Makes me super angry I paid for this disruption..Version: 2.1.9
✓ Had high hopesSo this service came stock with my Netgear Nighthawk R7000. Set up was easy, but that’s about all the good stuff that I’m going to say about this service. I signed up for the premium service plan, but the only thing that it worked well in doing was filtering the sites that I had blocked. None of the other features ever worked. The visited sites tab for each profile never populated and always indicated that no one was going to any sites which is impossible since they were clearly going to the sites right in front of me. From day one, this service has caused nothing but issues with DNS resolution. It’s either the circle service or the router itself. Either way, I’m canceling the service and returning the router to the store..Version: 2.1.12
✓ Short changedWe have used circle in our home for almost two years. It took a while to get things set up and running for each profile. We had to tweak the rules several times but we eventually got things running smoothly. About a month ago, we had to replace our WiFi router. We shopped for one that was circle compatible. We thought this was a good idea. When everything got set up, all of the features that we knew and loved from circle we now a subscription based feature. It became nothing more than a brick to us at that point. We can no longer set bed times, time limits, or check history. All of our profiles have been deleted. Features that were free now cost $50 per year. We decided to use OpenDNS for our content filtering. It is more user friendly. We don’t have the ability to set time limits but that is something I will have to figure out later..Version: 2.1.3
✓ Useless supportCircle with NETGEAR went down and wiped all my settings. After contacting both Apple and Circle support for nowhere after wasting hours trying to sort the issue out... great app when it works, but very poor support when things go wrong.Version: 2.1.8
✓ ⚠️PARENTS⚠️Circle is a great device. Installing this for your kids, increases your chances of being thrown in a nursing home by approximately 200% ❤️.Version: 2.1.9
✓ Short changed on subscriptionPaid for a one year subscription October 7 and somehow today June 17 my subscription stops working. Absolutely no customer service, save your money and your self from complete rage complete rip off..Version: 2.1.12
✓ Interrupts our internetIt interrupts our internet. Any devices added to a members profile can’t connect or is intermittent with our broadband. The kids need certain devices for homework so while Circle is a good idea it’s making life even more complex..Version: 2.1.2
✓ No no no no noAs a teenager and growing up, and wanting more freedom from my parents i absolutely hate this app. now i can see why you would want this for a younger child but never get this for a teenager. this causes trust issues and the kid will never respect you because you can't trust them. which is basically saying i don't respect you so i will watch your every move. i don't believe that this is a good ideas because your kid will resent you and they will always try to find a way around it because they want to do what they want. my parents got this app and it is causing me to have trust issues because of this thing. i have to download vpns and disconnect from the internet. it records what you're doing and what your looking up and that's just going to make your teen resent you. if you really want your teen to trust and respect you, don't get this app. i don't care if you really are that helicopter parent who has to watch everything your kid does. i bet you hated it when you're parents watched you to make sure you didn't do anything. so i bet you would hate it if your parents where even watching what the hell you are doing on your phone..Version: 2.1.9
✓ £49 p/year subscription 😳A good basic app. I bought the router for the parental control functionality, only to find that the best features (time limits, usage, history, bedtime) are subscription only. The subscription is an an eye watering £49... per year. Compared to other subscriptions this is very high. Before long the cost of “setting a bedtime” for my children will have exceeded the cost of the router it runs on. Reduce the cost please. Lower price point = higher demand and higher profit overall..Version: 2.1.8
✓ AnnoyingParents use this app to turn off my WiFi, I guess it’s an ok app but it’s annoying for me, had it for like a year and only just got into the account so now I don’t mind it as much, not that I care but you have to pay to give kids bedtimes and q bunch of other premium options, I’m giving it one star because stop turning off kids WiFi’s especially when they are nearly 18, it’s annoying..Version: 2.1.8
✓ 😉 How to stop my circle 😇1 If you want to stop my circle I have the solution you can install a free VPN app like fire VPN or Going VPN or Super VPN... these are all free VPN and stop my circle than you can see youtube or whatever you want without limits 2 You can erase the app 3 You can see the code You’re welcome 🤗.Version: 2.1.12
✓ 🗿The raid begins..Version: 2.1.8
✓ Not all MAC addresses were controlled!The devices I needed the most to be secured from, my 10 year old, were not always controlled. Thank goodness for the free trial, Samsung TV, Nintendo Switch and iPad was just pot luck which one would be controlled!.Version: 2.1.12
✓ Slows down internet speedI set this up and, about an hour later, turned it off. It was slowing down the internet speeds in the house to the point that my wife and I had to switch over to the data plan to look anything up. Turned it off and, presto! Problem solved. I searched reviews on it and it appears that this is a common problem. Reading the complaints from the teenagers on here, however, is making me consider turning it back on again. That one child complained that mom could now see the sites he/she visited and was able to turn of internet access until her child did what he/she was told is absolutely glorious. Dear child, that’s the whole point. The fact that you are complaining about this suggests that you had issues in the first place, and that those issues correctly prompted your parents to take more control. You see, your privacy is not what’s important; keeping you safe is. If I learned that one of my kids had made these types of complains, the electronics would be gone and they would be spending their free time doing sudoku the old fashioned way; with a pencil and paper..Version: 2.1.12
✓ Broken, discontinuedI have a paid 1 year subscription that isn’t up til March , but according to the website circle first gen was discontinued December 31st, I shouldn’t have been allowed to purchase a new subscription after it was discontinued. The app no longer works other than to show what devices are connected and maybe if it decides to do it in a timely manner pause the internet, can’t check the filtered content anymore to make sure no one’s trying to bypass filters or restrictions, can’t monitor usage. What did my money go to? I tried to follow circles refund instructions from the website and that didn’t get me anywhere because it wouldnt let me click submit because there were no in app purchases. This isn’t acceptable..Version: 2.1.12
✓ DieLiterally a torture device sent from hell do not get this demon machine your kids will hate you forever i hate you dad these dumb parental controls are the reason for my depression please do not put your children through this.Version: 2.1.12
✓ Netgear compatibility issuesI owned the Circle 1st generation for a while but needed to upgrade my WiFi router in order to improve range and speed. I purchased a ASUS router, just to learn it was not compatible with Circle. Now that all kids are homeschooling, I decided to purchase a new compatible router (NightHawk R8000P / AC 4000) and it has been a great disappointment. After countless hours with NETGEAR support, the conclusion is that Circle app connectivity is broken. With iOS14, we couldn’t make it work at all. With iOS13, we were able to configure the devices but Circle is not doing its job of filtering content or pausing the internet for the devices, either individually or for the entire household. In other words, it is as if Circle wasn’t there. I will be returning the NETGEAR router as The only purpose of the purchase was to have Circle..Version: 2.1.10
✓ DONTI swear to all parents please don’t put ur kids in torture, you don’t understand.Version: 2.0.13
✓ No❤️Just stop.Version: 2.1.9
✓ Just does not do what’s it’s meant to at all reallyLook, it’s annoying, it does not really work more than 50% of the time I found, and when it does it’s frustrating to the point of driving you nuts. I work in an IT Dept of a school and if I’m pulling my hair out after 4 hrs then that must say something. Also truly wish I could get my Money back. I’m going to good old fashion router control..Version: 2.1.2
✓ Changed phone, now no access until I get back home!Why can’t circle be logged on the app and control from anywhere? I’m removing my subscription.Version: 2.1.12
✓ 🗿The raid begins Toenails.Version: 2.1.10
✓ This app ruined my lifeI know parents use this because they don’t want their kids getting addicted or whatever, but when you do this to your kid, your wrecking your relationship with them. They will hate you. And not only that, they’ll feel compelled to disobey you. To do horrible things. You need to understand even as a parent, kids need freedom. And they need to understand the consequences themselves. If they can’t control themselves, that doesn’t mean you take away everything. I get four hours a day. It’s literally nothing. I have nothing. I haven’t seen anyone in 7 months and I’m not allowed to call my friends. My life is at rock bottom. And I cant even read some web comics because I have nothing. You know, get this for your kid, go ahead. Watch them hate you for the rest of their life. You aren’t a good parent or example if you use this. You’re just hurting them..Version: 2.1.9
✓ Utter RubbishSpent hours setting devices to users, bed times, content filter and limits to usage, only to find my daughter sitting their watching the same rubbish on YouTube, very annoying. There seems to be no way to immediately stop usage, so it’s more messing with endless parameters. Used our pact before, which was great accept it rearranged and the apps on my daughters phone, which annoyed her no end..Version: 2.0.15
✓ Great, when it works.I have been using Circle on Netgear for the past couple of weeks. When it works, it does exactly what it is intended to do. However, in order for the product to function, I must restart the router everyday, otherwise it will not not filter any website or enforce or even track device usage. Attempting to add or remove a device from a profile also will not work. If a device connected to the network is not listed on the devices list, refreshing the list or opening and closing the app, restarting the phone, etc. does not help to add it. After a restart of the router, Circle begins functioning again for about a day, after which it just stops responding, requiring another restart of the router. The Netgear RAX80 router works surprisingly well, but the Circle implementation leaves so much to be desired..Version: 2.1.9
✓ BugCrashes when enabling face id login..Version: 2.0.16
✓ Awful ideaDon’t invest, can ruin a kids social life.Version: 2.1.12
✓ AwfulNo need for netgear to farm this out under a different paid app this should be under the netgear router app, as for the app itself, it’s painful don’t waste your time!.Version: 2.1.1
✓ Used to be good, now slow and buggyIntolerably slow now with Roku, to the point that Roku often reports that the connection speed is too low to support streaming (and I have 60 Mbps). Removing the Roku from Circle corrects the speed issue, but then I lose the parental controls. Similar situation with other devices attached to Circle - their connections slow to a crawl. Circle also now declares “looks like it’s past your bedtime” many hours before the actual setting. Rebooting and resetting the Circle device does nothing. Looks like we’re being bullied into buying the new Circle device, which now forces you to pay extra for features that were previously free. Sorry, Circle. I used to recommend you, but unless you get your act together I’m looking elsewhere,.Version: 2.1.4
✓ The circle with DisneyAwesome little device that has made filtering and controlling my kids internet usage so much easier 👌 thanx for making my job easier to do 👌.Version: 2.1.2
✓ Don’t buyFrustrating! Constantly having to reset the device. It’s about to be tossed very far away..Version: 2.1.2
✓ Was great, broken by ios13?Won’t open now after iOS update....Version: 2.1.5
✓ Ruined my lifePlease take this away i hate the disney circle it has hurt my mental health, i have had it for almost 4 years and i’m going to have it for another 3 until i’m old enough to move out. The app is wack and honestly controlling. please do not get this for your kid. and i’m not just saying this because i hate the time limit, i’m saying this because i’ve gotten sadder and lost my motivation for things. please read and understand where i’m coming from, this is a child’s perspective on this and this app has a few bugs that i find irritating. please do not “pause” your child if they do not have the motivation to do something one day, just offer something that will help them instead of making their day worse. do not threaten them with being “paused” it is controlling and when it happens to me it makes me mad and not want to hang out with my family, and don’t you want your child to stop being on their electronics and spend time with the family more? please and again please do not get this for your child, from my perspective (as a now teenager) it has changed me for the worse, i no longer want to spend time with my family but instead want to be in my room alone even if i don’t have my phone or access to the internet i would rather be in my room. the app stresses me out and gives me anxiety..Version: 2.1.9
✓ 100% not functional on Hitron ModemNot blocking YouTube for any profile and filtering not working as advertised. Contacted Coustamer service they mentioned to change the Modem, the device doesn’t support some modems..Version: 2.1.6
✓ Causes network problemsEasy enough to set up and use the app. The filtering seems to cause problems with Windows PCs on the network. Unless the filter is set to “None”, no web traffic gets through. The filter seems to work ok for IOS devices..Version: 2.1.1
✓ Circle is terribleWe set up Circle for parental controls with our new Orbi Router. Then all our problems began. With the kids and mom and dad all at home these days the internet and getting where you need to go is super important but circle would stop almost all moves on the internet. Even when we made devices as unmanaged ( what is the point then) things were still getting blocked. Calling support was no help as they would all tell me they are not circle trained and have to pass me off. Bottom line we shut off parental controls so the kids could at least do their classes and online school work. Thought it would be good with the Netgear and Disney name but I would stay away from this app on your phone and on your router..Version: 2.1.8
✓ Invasion of privacyI do not feel safe using this app as it tracks and I presume keeps all your data..Version: 2.1.8
✓ Good app but would be a lot better if the premium features worked!Very good app to control the kids time on the internet but unfortunately the premium features do not work, even after speaking with circle technical the features still don’t work so have had to unsubscribe from the paid premium features.Version: 2.1.8
✓ Time of day restrictionsFrustrating Netgear prevents time of day blocking by device, without a Premium Circle subscription. This was std feature on ISP basic router and now an expensive add on to a high end mesh router. Not good!.Version: 2.0.17
✓ Strict Parents create Sneaky KidsIf your a parent and are thinking about using this, please don’t. Your child is going to hate you and if you think this will help family communication it won’t. They will be sneaky and find a way around it, as I have before, and you will end up having a kid that every time you install a new screen monitor and blocker they will be using all of their time to find a way around it. Please, from pretty much all teenagers and kids out there, don’t do this to your kid.Version: 2.1.2
✓ Needs a big update!I loved this when we first got it, but it seems to interfere with internet on any device connected to it. Trying to watch tv/Netflix and it keeps glitching....Every.Time.The. Circle is plugged in! Totally defeats the whole purpose!.Version: 2.1.6
✓ Hate itAwful.Version: 2.1.2
✓ KidsIf y’all see this review it one star so the rating goes down enough that it’s whopped off the app store.Version: 2.1.6
✓ FailsOften doesn’t work and everything will be paused and you cannot get in to unpause devices..Version: 2.1.6
✓ 😀want to break your child’s trust? Download Circle today!😀10 reasons why this app sucks 1. It causes arguments and fighting between the kids and parents 2. It’s over priced 3. It’s just overkill parenting 4. It causes permanent damage to the internet 5. Circle sells your information for money 6. Your children will not thank you 7. It’s crappy and has so many bugs 8. It’s really easy to bypass 9. It’s difficult to set up 10. Do I really need to add more? Go read the reviews!.Version: 2.1.12
✓ PainfulI’ve paid the money, my subscription is valid for another year, but all the premium features are gone. Nightmare to setup and support is rubbish…bouncing between Circle and NETGEAR.Version: 2.1.12
✓ Horrible SystemThis system has to be one of the worst I’ve encountered. No logon website (have to use an App), and the app requires a pin which can only be reset with an SMS, which does not seem to be working (at least here in Australia). No other way to reset system (built into NetGear router) and no login page means it has effectively bricked itself. Went straight back to OpenDNS for haste-free content restrictions on my home network.Version: 2.0.14
✓ Buggy and InvasiveThere are 2 major things wrong with this app and all of the circle apps in general. So, hear me out (from a teens perspective) First, the concept of limiting screen time. I didn't care much about screen time until my parents got this app. They restricted and paused things so much, that I felt controlled. I need screen time for things such as references for drawings. I also draw digitally, so restricting creativity isn’t helpful. Whenever I reference something, my anxiety says 📈📈stonks ✨ because I feel like I’m wasting screen time. It’s a nightmare, especially if your child is a teen or tween. I understand limits for younger kids, but teenagers? That’s a bit much. I get good grades (all 90s and above) and am generally a good kid, so I don’t understand why I need these restrictions. Most of us (teens) are fine if parents leave us alone instead of bugging us for things. When I’m left alone, I do my work more responsibly than when my parents are bothering me about it every second. It also tracks websites and stuff. It’s invasive. Anyways, don’t download it. It’s not going to work. Second, it’s just really buggy. I got time when it said bedtime, sometimes I wasn’t online and it restricted my time. Not worth it..Version: 2.1.9
✓ Terrible!Pretty much blocks all content. Messes up your phone. Waste of time! It even tried to tell me HMRC was a bent site! Probably right on that one...Even Google would not load when Circle was enabled on my router. So wanted this to work as I see real potential..Version: 2.1.6
✓ AdminUtter rubbish it will not allow me to administer my orbi network as I cannot have admin rights!! Why can’t the manufacturers not just provide decent software!!.Version: 2.1.12
✓ Ruined my lifeThis app has literally ruined my life i am 15 years old and i have absolutely no freedom on the internet my mom completely abuses this app. she pauses my internet at least 3 times a day and makes me do things for her to turn it back on. i've lost so many friends because i can't talk to them anymore. i've been in the middle of phone calls and she'll just turn it off. the first thing she does when she wakes up is turn off the wifi and makes me earn it. don't even get me started about online school, once my school is over she turns off the internet leaving me no time to do my homework and gets mad at me when i have missing assignments. i am a sophomore and i have a lot of homework. it's not easy and she doesn't make it better by not giving me the internet time i need. i haven't seen any of my friends for about 7 months because of corona and i can't even talk to them online because of my mom. she stalks every move i make when i do have the internet and i feel as if she has no trust in me. i just want to live a normal life she doesn't understand that my phone and computer is all i have it's all i have to talk to my friends and play games. she thinks i'm addicted to wifi because i constantly beg her to turn it on but in reality i just want to text my friends. she doesn't care because she's usually on her phone all day. she'll never look in the mirror and actually see what she causes but to her everything is my fault because i'm "obsessed with wifi"..Version: 2.1.10
✓ Really badI don’t see the point of this app, just affects my information and stuff no recommend it.Version: 2.1.10
✓ Crashes my Netgear OrbiWhen I enable Circle it keeps crashing my Netgear Orbi wifi router..Version: 2.1.8
✓ Get this app if you hate your kidsMy parents installed this app about 2 years ago and I don’t mean to sound over dramatic or anything but this app has ruined my life. I have nothing wrong with having my parents look at my devices or anything it’s just that when you get this app you can control your kids device(s) and it feels like they have lost all of their trust for you, which is not a good feeling. I’m not trying to judge anyone’s parenting but if you get this app then you most likely are not a good parent. The reason why I think that is because if you do get this app then you basically don’t trust your kid to listen to you and if that’s the case then you never taught them to be responsible. I would definitely recommend not getting this app but that is your choice still. Now I can’t even go onto google search to look up things like how to solve a math equation or something..Version: 2.1.12
✓ This app does not work wellI never review apps, but since this has been such of a pain to deal with I feel compelled to make this review. Got the app to manage my two young children’s iPads. For some reason the app detected usage of their iPad throughout the day while they were at school separated from the iPads, and thus burned through all of their alloyed time for the day while not using the iPads. Then after unsubscribing and removing the app the iPads remained locked out of the internet do to the established router settings after unsubscribing and removing the app. Save yourself the headache and avoid this app. If it worked as advertised it would be great, but it doesn’t. Download this app and you will be sorry..Version: 2.1.12
✓ PARENTS DO NOT BUYI’m a teenager and parents, I can tell you right now, your kid will HATE you for installing mycircle. Not only does it cause a lot of unnecessary problems between my mom and I (to the point where we had to see counseling), but it is also a HUGE invasion of privacy. The worst part about mycircle has got to be the history browsing one. It not only blocks websites but it RECORDS the ones you’ve visited or have attempted to visit. This causes so much mistrust between the child and parent, to the point where I bought a second device and am constantly using VPN to block it out. As a teenager, we use our phones for everything and having our activity recorded is just not okay. Parents who don’t trust their kids don’t earn any respect from us, and it feels like they are insecure control-freaks. Instead, they could like talk to their kids or trust them to step up and tell you things. This just creates unhealthy habits and relationships. (Again, this is coming from a teenager- I understand using this for small children who are just starting to use the internet, but teenagers do not need it and it will only cause more problems. We will RESENT you guys for this, and remember it for our whole lives)..Version: 2.1.8
✓ Annoying for a teenagerAs I am a teenager my parents are taking advantage of our space and this has put my father into a different level with usage of this app..Version: 2.1.6
✓ Terrible productThe software provided is fine and functions great. The hardware on the other hand. Using google speed test any device connected to circle is 50% slower. Internet is dropped throughout my home daily and I’m connected via cable. I would never buy again!! Currently looking for another type of service will that supply constant service..Version: 2.1.6
✓ Waste of effort setting up.Unable to tell which device is which, list every phone as “apple device”. No way of identifying who’s device it is..Version: 2.1.6
✓ Horrible appI have NETGEAR ORBi with Premium circle subscription. I had many troubles with this circle app on my iPhone in the past few months. The time limits were not working for several times for two ways. Sometimes it said a device has reached the time limit. But actually not because the app shows the device is only used for 10 mins. I disabled the time limit control, but the device still cannot connect to the internet. The screen shows “this device has reached its timelimit”. But there is no limit set! I have to delete the app, so my kids can take the online classes. Sometimes it is the other way. The time limit is not working. I set a two hours limit for my daughter, but she has been online for 5 hours already. Today, I have to reinstall the app again, reset all the profiles. What a waste of time. So I decided to call Circle. It again a waste of time. After talking to the 1st customer service, the call was dropped in the middle. So called again, the 2nd customer service said she is not trained for the circle product, transferred me to someone. After licensing to the music for 20 minutes, I decided to end the call. Have to delete the app, reinstall it, reset all the profiles. But now, it has been over 30 mins after the reinstallation of the app, the app couldn’t find any devices! So I guess I have to call them again..Version: 2.1.9
✓ Good to manage time limits and internet accessHowever I’m not able to manage my family devices when they leave home.Version: 2.1.6
✓ Don’t use it if you have iPhoneIt is not fully compatible with iPhone’s Tends to slow down and disrupt the internet usage on all devices in the house and often causes the wireless internet to drop out. We have had to remove..Version: 2.0.18
✓ Don’t install! Not a great choice..Hello to whoever is reading this review.. but I am a teenager and I find this frustrating and annoying to have screentime. I personally feel like Circle is a great device for screentime but not really for us teenagers since we want our own privacy. Screentime has not only made me and my parents have a miscommunication but provoked much fights since I don’t like to be recorded and moderated since it feels like my parents don’t trust me. It bothers my studies as well since screentime somehow blocks my school websites and makes my internet twice as slower than before which causes interruptions. Screentime adds more stress to me in my opinion since if I’m doing something really important then in a matter of seconds screentime is enabled it just angers me since I’m a student who receives a lot of homework plus screentime enabling at the wrong moments.. it’s just bothering. If any parent is reading thi review, instead of installing this app try talking with your teen about limiting technology addiction for it will help reduce problems and help you have a better bond with you and your child. Sincerely, Anonymous.Version: 2.1.11
✓ Useless - cannot identify which device is whichI have a Netgear Orbi system. Circle starts promisingly but quickly fails at its core proposition as when it comes to select which devices belong to a particular family member, all I get is a list of twenty “Apple devices”, all identical. No way to say “oh, that’s my iPad and her iPhone. Etc. Without that, it’s completely pointless. Deleted. Do your testing Disney..Version: 2.1.2
✓ Seems buggyDoesn’t hold more than one user profile..Version: 2.1.9
✓ If you want your kids to hate you, go ahead.The only thing that this does is block kids who aren’t willing to go into conflict with you. By using this you prove yourself to be an absolute imbecilic dullard who can’t control your own kids without someone bigger than you doing it for you. App can be easily bypassed, and you become trash for using it. Fun..Version: 2.1.6
✓ HorribleThis app will release your private info!!.Version: 2.1.8
✓ FlakySetup is flaky, integration with Orbi during setup is flawed. Once it is up and running it doesn’t import the device names fro the Orbi. Many features are paid . One star.Version: 2.1.12
✓ Excellent for responsible parentingMy husband and I love this tool for parenting. It keeps everyone honest and in today’s society with internet invading every area of your kid's life this should be used in every family..Version: 2.1.6
✓ Doesn’t work with Hitron modemIt used to work ok with another modem but then we had to switch a year ago and it hasn’t worked properly since. The only thing that you can do is set it to none filter and turn off at bedtime or whenever you pause it. Even when it worked better with the other modem my kids could still watch YouTube all the time and sometimes get on other sites I had blocked. If it worked the way it should I would love it but now it’s just a waste of my time trying to figure it out..Version: 2.1.12
✓ Free monthly trial doesn’t workI see the subscription on my iPhone but the app doesn’t recognize that I subscribed. It just keeps saying that it can’t find my subscription. I’ve deleted and reinstalled the app several times and canceled the subscription can we purchased it.I’m not sure what else to try. I prefer to contact support but there doesn’t seem to be a way to contact support using the app..Version: 2.1.9
✓ Please do not download itI’m 14, but just hear me out. Ever since this thing was introduced into my home, I started to lose trust in my parents. Along with other teens like me, they should have some freedom. Just downloading this app can destroy your relationship with your kid within a matter of weeks. Look, I understand that you want them to do well in school, that you want them to be successful. But just absolutely dictating there internet activities will make them feel oppressed, helpless, or even enslaved. Let’s say for example that your kid stays up late playing video games and is late for school. Deciding on limiting his time will do more harm than good. Your just opening up a path to distrust and oppression. If they make a mistake, that’s on them, they will eventually learn from it. So i beg you parents, please do not get mycircle, you will ruin your relationship and break your trust of your kid. I currently suffer from circle and I have lost trust and respect for my parents. I’m currently in a living hell and I’m trying to save other teens from it..Version: 2.1.10
✓ Just not workingSeemed like a great idea but it doesn’t hold the settings saved on bedtime and offtime. Very hard to get support. Not impressed so far..Version: 2.0.17
✓ I hate this it ruined my lifeI actually hate circle with a passion I’m a 15 year old sophomore in high school my parents found this when I was in 8th grade and they turn off all of my internet at 12 on weekends and 10 on school nights. It has ruined every aspect of my life. Now with online school my dad turns off my phones and xboxes internet from 10 and night till 2 pm which forces me to take more time on my school work. I actually hate who ever made this app with such a passion and I really hope that everything they like in life leaves them. It has completely ruined my life and I hope their life is ruined also! So thanks for listening to my Ted talk! Hope you have a good day! (Unless you founded circle).Version: 2.1.11
✓ Premium service outageI have been using Circle they my Netgear Orbi router for about a year and a half. It’s great, but not infallible. My oldest just turned 18 and so we changed him to an “adult”. My 2nd is 14 and has bedtime at 10pm. So we were surprised to find her still playing minecraft after midnight. Why? Disney Circle on Netgear is having an outage and has been since May 30th. It’s June 5th now and a “fix” is supposed to be rolled out tomorrow night, June 6th. Maybe this is due to two vendors having to share technology, maybe it’s because COVID19 has slowed everything, but if any company had a 6 day outage of service they should expect to lose customers. It’s sadly unacceptable. They should have had a better QA and a better backout plan for whatever change caused this outage. I am sadly disappointed even with their communication (which has been mediocre but not non-existent). I hope they have plans to compensate their customers, who rely on this technology to protect their families..Version: 2.1.8
✓ Too complicatedOnly got the trial. Keep having to give myself access to the iPad via my phone as under the children circle..Version: 2.0.15
✓ Avoid at all costsPaid for a premium subscription, they took my money but then the premium features were never unlocked. Cancelled, but am out the £5. Looked at the new app as I thought perhaps that’s why it wasn’t working, but the new app is just the same but double the price!! Utter scam..Version: 2.1.12
✓ Great idea, poorly executedI love the idea of this app, and it’s really easy easy to set up. It doesn’t work though. I manually disable a profile or a device and it doesn’t stop anything; they continue to access the internet. Additionally, it’s hesitates before granting access to any new webpage which slows everything down to the point I’ve switched it off. If this worked I’d be really pleased but it just makes everything a bit crappy..Version: 2.1.1
✓ Rip-offWhen I chose the Netgear Orbi to replace my Apple Airport I did not realize I would have to pay for the same service I got for free (and that should come with any router). Another racket. What else to expect from these companies..Version: 2.1.6
✓ Doesn’t workYou set time daily limits for you children but they are used up even when the child isn’t using the device I assume by background tasks Really poor !.Version: 2.0.18
✓ What this app did is SO WRONG.Like many other parents, I bought a Nighthawk router largely because it came with this software and it delivered some useful features to set time limits, set bedtimes, etc. And while the app has always encouraged users to subscribe to a premium set of features, it never changed the basic set of features that were initially provided. Until now. Recently and without warning, most of the basic features of this app have been moved behind a “premium subscription” requirement. They are no longer honoring the advertising claims that were listed on the packaging of their very expensive router at the time of purchase. Think about what this means... * Every 5-star review praising this app is now deceiving. * Even the screenshots are now deceptive, showing features that were once available to the purchasers of their router without subscription, that have now been removed unless you continue to pay. * Parents who purchased the Nighthawk router specifically in order to gain access to this type of control have had the rug pulled out from beneath them unless they continue to pay. It is like taking the control you once had, and holding it hostage. You want it back? Pay up..Version: 2.1.12
✓ Circle works, but this app needs improvementCircle really does work, but configuration using this app is pretty painful. My device list is huge and it’s very hard to identify devices. How about a search function for device name, MAC address or vendor? Going through one by one to check MAC address? Come on. Also REALLY needs a simpler way to apply the same limit to multiple people. Right now you have to go into each person and set the exact same limit one by one. Painful. Please improve the UI..Version: 2.1.5
✓ Could use more optionsUpdated: Doesn’t work. I don’t care if it’s Circle’s problem or Netgear’s problem, fix the app. It doesn’t work. I’ve recently noticed that the online game roblox does not stop working when the time limit is reached (noticed on a laptop). Why are there no ‘0 minutes’ options for time limits? My kids need access to the internet, but the only option I have is 15 minutes or longer/unlimited. Also, it would be nice if the internet could be paused, but still have access to message and/or FaceTime when they need to communicate to parents. Updated to 1 star. When are you going to fix it so that it actually restricts usage when online gaming limits are exceeded when playing roblox? What is the point of paying for this if it doesn’t work with games?.Version: 2.1.12
✓ Good and badGood app to for internet. Sadly ads from Disney targeting my kids make it less than optimal..Version: 2.1.6
✓ I hope who ever made this app steps on legos then stubs all the toes😡😡😡😡.Version: 2.1.12
✓ It might be good........but it’s a bit hard to judge when it doesn’t work. Perhaps it’s the Netgear Orbi that’s rubbish but, whatever, I can’t get it to do what it claims..Version: 2.1.2
✓ Interrupts internet with Netgear routersUpdate: if I could lower this review based on developer response I would. They sent me to a standard troubleshooting guide that totally fails to acknowledge a problem on their end and instead suggests a whole bunch of other things besides Circle are the problem. Circle: get it together and own this problem. The internet is riddled with people reporting the same problem and getting no support from you or Netgear. I've disabled Circle and requested a refund on my subscription and I'm sure more Netgear Orbi customers will be doing the same. Beware before you buy. Google "Orbi Circle Interrupt" and review the comments. You will see that neither Netgear nor Circle will take responsibility for problems with this service. It caused periodic disconnect of all connected devices for months until I disabled it. If you work from home and spend time in web conferences or use VoIP audio you can imagine how disruptive this is. I asked Apple for a subscription refund which they denied. There's basically no accountability here for a product that does not work. If not for these fatal connection problems, the Circle product is actually quite good and would get 4 or 5 stars on its merits..Version: 2.1.11
✓ Terrible - basic has been disabledSet up basic for general control of devices. 6 months later realised all settings have gone and now cannot set up basic again, as save option has been disabled. App now only allows for Premium version on monthly subscription.Version: 2.1.12
✓ Affects hardwareI lost my staelites when I turned on circle. Took me days to figure out almost returned the mesh system the found out it was the circle app that broke everything! Do not use.Version: 2.1.8
✓ Just poorWith big names behind it you expect more but this is expensive and promises but doesn’t deliver. Regularly have to reinstall with the Circle Protection on my router (Orbi) switching off and having to be re-enabled. Someone’s taking the money and failing to fix bugs, update or innovate, sad really as parents need something like this, even when working it hard to identify devices. Using Apple and MS software now to manage family devices, but more work, much more reliable and free!.Version: 2.1.2
✓ Waste of moneyNot worth the subscription fee, want you to turn off privacy features on devices to enable accurate identification…ah no, fix your app..Version: 2.1.12
✓ Blocked wrong deviceI got unexpectedly dropped from a critical meeting today only to find out that a time limit I only impose on my son’s iPad was somehow counting my Internet time on my work computer, which had no time limit. This isn’t the first time this has happened. Ever since signing up for Circle and enabling parental controls through our Orbi router we’ve had more network issues than before sometimes lasting for hours. The app was easy to use and I rarely had issues with the app, but given these service issues today I ended my subscription and won’t be signing up again. I’ve measured that my internet is faster now too..Version: 2.1.10
✓ Ended up throwing out CircleCircle was okay when it worked, but any time it updated it’s firmware, or the router updated its firmware, the whole network would crash and I would have to unplug everything and restart it. At some point the physical device could not be powered down without breaking apart the plastic case and unplugging the wires to the battery. Then the whole Circle/Eero non-compatibility issue came back with a vengeance and I had to either get rid of a $400 mesh network or a $100 Circle. I don’t care if it’s Eero’s fault or Circle’s fault, but when I can’t use my internet at all, something is going to end up in the garbage can. I’m tired of trying to make the Circle play nice..Version: 2.1.8
✓ Can’t find the circle device on router any moreSince the last update the app just can’t find the circle on the netgear router any more from any admin device. Come on Disney. You’re better than this....Version: 2.0.15
✓ Extremely poor experienceThis is the worst piece of software I think I have ever used. Seemed to work ok to start with but didn’t save any of my settings. Locked me out completely, gave me incomprehensible error messages and the customer service and support was utterly useless. After spending several hours looking through support pages, contacting Circle, contacting NETGEAR, rebooting, uninstalling, reinstalling I have finally given up..Version: 2.1.9
✓ Not 100%Not skilled enough to really use well.. need to go o line for training???.Version: 2.1.10
✓ Not reliable and impossible customer serviceI’ve used the 1st Generation Circle App for my kids for the past 3 months. When we started using it, the time limits and everything seemed to work great. Then, after a month or so, the screen time limit would not work for our kids. I tried everything to make it work right, read all of the 100 different explanations that the app has on its website, and have been unable to make the app work anymore. I have tried repeatedly to send emails to their tech support, and have been unable to get a response. And they do not have a phone number to reach anyone that can probably explain the issue over the phone in 5 minutes or less. Now, we are unable to turn on the TV’s that are connected to the app. And the app now will not open, which means that I am unable to change the connectivity, and we’ve been without TV’s for 3 days. If someone from Circle wants to reach out to me to help me out - aid greatly appreciate it, because email to the company hasn’t worked….Version: 2.1.12
✓ Tone of crashingGets into all of wifi and shuts it down.Version: 2.1.6
✓ 👎🦶Bleh.Version: 2.1.12
✓ Just doesn’t workCan’t find an easy way of getting support? Just keep getting marketing emails asking me to review..Version: 2.1.11
✓ AvoidBe very careful before you fall into the trap of buying a router with this software bundled in. It isn’t apparent how little is offered with this software unless you pay a monthly fee for the sort of protection that most other routers offer for free. It might be up for debate whether or not it should be offered for free but it should be much clearer up front that proper functionality and control comes at a price. What functionality there is for non-premium requires far too many steps to configure even to the limited level that it does offer. Avoid this app and if it comes with a router: choose a different router..Version: 2.1.1
✓ .Unsecure app.Version: 2.1.8
✓ Mediocre at bestI would like to be able to search for a device by Mac as this seems to be the simplest way to ID the item, instead of scrolling down a list selecting each item and checking for a matching Macby circle is implied to be part of what you get when you buy the $300 - $600 mesh routers. It is not. You get a 1 month free trial. Comcast offers this functionality with their XFi router. No additional charge. 2nd, there is no search functionality with in the app. So if you are an IT guy and have a lot of IoT devices, you get a notification that says a new device has connected to you network, tap it, it opens the app... that’s it just opens the app. Doesn’t take you the device to apply it to a profile, nothing. Instead you have to manually search through your full list of devices locate it and assign it. 3rd, $50 a year come on guys I know companies need to have a steady income but this is our kids we are talking about here. And again at the cost of these devices these features should be included!.Version: 2.1.8
✓ Satisfait mais...Arrête souvent de fonctionner!.Version: 2.1.6
✓ Shocking app don’t waste your moneyI paid for a 12 month subscription and five months in the app stopped working and I’ve been unable to open it or use my subscription. I’ve sent many messages and emails asking for help to be told that their help team only help with the Disney device and I need to contact netgear (although it’s this app I can’t log into) I have contacted netgear and been advised it’s a circle issue. Thanks for wasting my time. Your subscription is a rip off and you have NO customer service at all. A complete joke!.Version: 2.1.12
✓ Wifi doesn’t come back at the scheduled timeNow i’m a teenager who’s parent uses this app and i feel the need to input my feedback here so please consider my opinion before you download this app. My parents have been using this to disable my wifi so which i can understand but the thing is, half the time the wifi doesn’t come back on the scheduled time. I’ve been missing out on class because of it since i’m an online student. I checked with my mother because she controls it mainly and she’s said she didn’t do anything which i trust of course. I don’t think this app is for teenagers or anyone that’s been on the internet long enough. All this does is create issues and i’d hate it for any other teenager or young adult to be supervised like a baby. There are most likely better options for controlling what your child sees..Version: 2.1.10
✓ Unknown devicesThe most frustrating thing with this app is when you get a notification about an unknown device joining your network. There is literally no way to determine in the app which device that is. There’s no “recently joined” list or any other way to determine what just occurred. Surely that’s the most simple of features to correctly implement - I mean you’ve already determined that a device is unknown and has joined the network. So tell me which one that is! In this day and age with everything on wifi I have over a hundred devices in my list - so it’s impossible to tell what’s going on when this app is hiding useful information. Frustrating!! Also it’s inability to correctly identify well known manufacturers such as Apple is pretty weak. Bottom line: Could do so much better..Version: 2.1.12
✓ Paid Features not updated on NetgearLove this app and the flexibility it gives in managing access to the internet BUT I have two major gripes, each costing one star. 1. I pay the premium subscription for the Netgear router but it does not receive the same level of support as the Circle devices, namely updating services fortnite or YouTube. 2. You can’t have service specific off times. For example a device is used for gaming and homework. You can’t just turn off online games for a certain time period without manually doing so every day..Version: 2.0.18
✓ GARBAGE BRUHI hate it so much bcuz my parents threat me to do something or they will turn off the wifi!!! Get rid off this app.Version: 2.1.12
✓ Can't manage online game timeMissing key functionality to manage time for online games properly. As soon as the computer is in the app counts time against games that are not being used. With other words, can't track true time used..Version: 2.1.9
✓ Would rate worse if I couldThis app doesn’t even deserve to be on the App Store anymore. It completely drove a spike in between me and my parents, I felt like I was being tracked and not trusted to make my own choices. We spent many nights fighting until my dad finally agreed that the app was unnecessary as me and my siblings can handle ourselves. We needed to go to family therapy for about two years though, because I still felt as if my parents didn’t trust me, and therefore I couldn’t even trust myself. Get this app, but only if you want your kid to never have a good view of you again. Or, you could simply let them know that they can be safe with coming to you about anything that you would want them to come to you about, and not only will you trust your kid more, but they will also trust you..Version: 2.1.6
✓ Not worth the moneyI purchased the Orbi that only operates with circle. Paid over $400 and then they want anther $100 a year for the app. Rogers is offering these services free with ignite..Version: 2.1.10
✓ TerribleGreat if you want your kids to hate you 🥰 plus the app is patchy ..Version: 2.1.12
✓ I thought this was something elseI thought this was a app for measuring circles and have been kicked out of Obama school >:( 😔😔.Version: 2.1.8
✓ Currently useless against a tech savvy 11 year oldThe master pin rarely changes (I think only when a new admin device is added). So, if you child ever gets hold of your phone, he can note the master pin and add himself as an admin (or manager or whatever). You do get a notification, but no ability to block the new managing device. Once a device has been added as a manager it appears there is no way to deny it management rights. To make matters worse, you can set a pin in the app, but you only need to enter the pin on a cold start of the app, so if you change a permission and then let the child use your phone for something else, they are able to access the app and master pin without knowing the app pin. There are a few changes I would make to secure the app better: + The app pin should be required every time you open the app, even if you just go to the Home Screen for a second. + If there is one or more existing managers, at least one should have to approve any new mangers. + The master pin should change more frequently. It should probably change every time you view it. + You should be able to kick out a manager. + If we can’t get a pre-approval system for new managers, existing managers should be able to block new manager requests from specific devices or groups. It seems crazy that a device with “teen” permissions can become a manager..Version: 2.1.11
✓ No supportIf you need to access on a new phone, follow the links to resend a code and it doesn’t work! Code sent ok but not accepted. Disable, delete, write review..Version: 2.1.8
✓ Connection IssuesTerrible product. Worked fine for about a week then stopped. Have not been able to reconnect to the “Circle” on the Netgear router as the application won’t send out a passcode. Why don’t they not make it easy for clients to get their passcode by logging into a central account??? Sound easy to me and would save their client’s tones of time and frustration bouncing from screen to screen on self help pages. Stupid process, terrible support and defective application. Don’t ever buy this piece of garbage..Version: 2.1.12
✓ Kids who are annoyed by this, read my reviewOk so I found a way to get past it it took abt 2 min to work out all u have to do is use ur phones hotspot or data if u want to go look at bloked websites turn off wifi on ur phone and use data then hotspot another device with that phone and you should be good to go. I hate this app.Version: 2.1.9
✓ Doesnt work reliablyA simple interface that just doesn't work..Version: 2.1.1
✓ A decent app with some gaps & glitchesThe app has been working fine until the latest update. With the latest update, it seems that the "Bedtime" feature is blocking Internet access outside of the bedtime. When this setting is on, the only way to enable Internet during normal hours is to disable it. Lastly, when will WhatsApp & Skype be available in the app? You guys have been working on this for a long time..Version: 2.1.2
✓ FactDid yk that every time someone downloads this app they'll lose their privacy :).Version: 2.1.12
✓ Yikes.So I got caught online at night.. DURING QUARANTINE and now my parents are reinstalling circle. It’s honestly the most aids thing that’s ever happened, I get perfect grades yet they feel the need to show off to their friends how they can control me :).Version: 2.1.9
✓ Used to work great, but now not-so-muchThis app was really great until about 2 months ago. It’s now really laggy, “network failure” all the time error codes, buggy, and sometimes just fails to work. Sorry, but when it is a lot of work to try to control the internet it becomes just not worth the money I pay Disney AT ALL. I would delete it if it was a free app but this is paid for so now gotta wait until next renewal before I axe it..Version: 2.1.8
✓ Latest update crashes constantlySince today’s update trying to reward a late bedtime crashes the app..Version: 2.0.11
✓ AwfulThis should be removed from the App Store my mum set this up and I managed to download the app and can change what ever settings I want..Version: 2.0.17
✓ Premium Features not picked up (UK)The basic features worked well but really it’s was then premium features I needed and could not get them to function. After two weeks of chat sessions have lost hope. Issue is with there developers. Also found Orbi to be incompatible with some of my devices. Would be a great setup if it worked. Considering buying the Circle Home appliance as this is cheaper after 2 years and can be moved between routers..Version: 2.0.17
✓ Issue with sending code as adminStill having issues with being able to manage the app. Paid to get premium and yet( asking for admin code and when we resend code via text nothing arrives. Keep getting bumped between netgear and circle team bit no resolution and then they ask for more to get support.Version: 2.1.12
✓ Slows internet speed and makes some apps unusableSlows internet speed and makes some apps unusable. Had to stop using because made all the internet in the house terrible. My kids couldn’t use messenger kids app because it blocked it even though it was allowed. Do not recommend..Version: 2.1.12
✓ Doesn’t work - subscription cancelledThe ONE thing this system needs to do is parental controls, one of the most important of which is turning the internet on and off based on a schedule. Circle can turn it off, but SOMETIMES it won’t turn the internet back on. Why am i turning parental controls off in the morning just to give the kids their internet back? I think that as this is “1st gen”, development has stopped. So have my payments. DON’T pay for this app/service - it is broken and unlikely to be fixed.Version: 2.1.10
✓ Easy for smart kids to work aroundGot Circle with our Netgear router. Tried blocking sites like YouTube, etc. If you try to access site directly it blocks, but use a search engine and kids can still access inappropriate videos. Only other way to block the entire house. Tried to get support but got past over to Netgear and then got told no direct support (“try the community”). Not worth the effort and grief..Version: 2.1.6
✓ EzThis device was actual torture especially for kids who have nothing else to do except play games during the summer. The device slows down the connection and it is no over all annoying when your connection cuts out half way through a game, but after I got the hang of it this cube was the easiest thing to bypass. To the many kids probably reading 1 star reviews just change your MAC address using a software called TMAC. If your parents have it set to block any unknown MAC address to change your MAC address to an old device that has no restrictions and is never used. Super easy and fun to watch your parents struggle to figure out why you have power on the connection. ez.Version: 2.1.9
✓ Circle disasterUnfortunately We have had to disconnect Circke due to ongoing internet drop outs when it is connected - an unmitigated failure.Version: 2.1.2
🙂 Circle 1st generation Positive Reviews
Circle 1st generation works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Circle 1st generation.
⛔ Circle 1st generation Problems
