4.8
4.80941 star

Total 73 Positive Reviews

Schlage Home App User Positive Comments 2024

Schlage Home app received 73 positive comments and reviews by users. Can you share your positive thoughts about schlage home?

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Schlage Home for Positive User Reviews

Great reliable smart lock/app! Only User errorFirstly, the app keeps getting better, it was minimal at first but now has schedules and a little more and thankfully tells you who/how the lock was activated (by the Schlage app only). I can’t believe more people haven’t used the app or bought the lock. Been over 2yrs and I haven’t even changed the AA batteries - still 36% battery. I use AppleTV and HomeKit, I tell my phone all the time to lock or check if it locked/unlocked. Works great with the iWatch and always responsive almost always within 5seconds the lock is activated. I have had a few issues here and there, no more than any other electronic device that’s works nearly flawless. I bought two more Sense locks for the other doors a year later. Quality built construction lock, just keep working on the app and I will continue to tell others this is a must buy tool for a smart home and a seamless way to monitor the locks throughout. The reviews are just outright user error, lack of patience, outdated phone/device, one even said it only works within 30’ because of BlueTooth - its WiFi..Version: 4.0.2

Works remotely with Apple TV HDThe app works and does what you need to configure it After months of frustration, I have finally figured out what was causing my remote access issues no thanks to Schlage or Apple. For those of you with lingering issues using it remotely with an Apple TV HD, ensure the following 1) on your Apple TV, make sure that airplay is “On”. You ALSO MUST enable “also allow nearby to airplay“. 2) after that, you will need to turn off all nearby iOS devices and lock. After rebooting your Apple TV, turn on the lock again and ensure that it connects with your Apple TV. You can verify if it is connected by asking your Siri my remote if the lock is locked or unlocked. Once connected, it will maintain a connection with your Apple TV 3) now, you should be able to turn on your iOS devices and no longer have issues. Note: If you Continue to have issues, you may either need to reset your lock back to factory defaults or you may have Bluetooth interference. You may try to move your Apple TV closer to the lock or moving other devices that could cause interference further away from your Apple TV. Hope this helps anyone!.Version: 4.1.0

Love Schlage keypad locksI have the Schlage Encode on one of my rental properties and the Schlage Sense with separate WiFi Adapter at another rental property. I love being able to remote control codes and lock operations. My Schlage Encode is newer with WiFi built in and has been perfect. The Sense lock has been giving me issues since a software update about six months ago. I’ve had to restore it to factory settings and re-pair it to WiFi adapter & cell phone a few times. Working again but it has been having issues reflecting the correct date/time in the history log (even though the “lock time” in the Information tab is always accurate. It seems to get synchronized occasionally and the losses date/time again in history. Minor annoyance but important information for my short term rental..Version: 4.1.8

App crashesI have two Schlage door locks. When I go to setting for front door, app crashes. If I go to setting in second door, I can adjust setting. I’m trying to disable first door alarm which must have high sensitivity setting, however I can’t because app crashes. I call Schlage and they stated it’s the first time they heard of this and brought to higher level engineers to figure out. It’s been over a week now and door alarm is getting annoying. I have my first lock which has the problem for about 3-4 years now and second door lock for about 1 1/2 years. Never had a problem before and both locks still works well with Apple homekit..Version: 4.1.1

Great easy to use AppExcellent App and great lock. The built in wi- fi is very handy and there is no need for a clunky bridge.Version: 4.2.0

Works exactly as expected!Would be awesome if the auto-lock feature was smarter and could tell if the door had been closed or the ability to set the auto-lock timer to longer than 4 minutes. At the moment I have an Eve door sensor locking the door when closed but would be nice to have a fallback if the Eve runs out of battery..Version: 3.1.3

Great App and LockThe lock and app are easy to use. Highly recommend Support for my watch would add to its usability.Version: 4.2.0

Pretty goodApp is good for setting up and configuring everything, after that I used the apple home app to combine it with my elgato and Phillips stuff. Works well with the automatic lights from phillips and temperature sensors..Version: 3.0.6

BestThis is the best thing I ever spent my money on. I live alone, so your lock reassures me that my door is always locked. It works so well with my Ring Doorbell..Version: 6.3.0

Easy to install and connectI’ve never installed a lock before and found the diagram instructions easy to follow. I was challenged finding the default codes - even though it was in the back of my instruction pamphlet- but found where to look when I went online. A few notes on connecting it to Wi-Fi. If you have a modem that toggles between 5G and 2.4G you have to wait until it’s in 2.4G mode before it recognizes the app. I’m using the Schlage app. My modem doesn’t tell me so I kept trying. Your internet provider might be able to help too but ask for a live person to help. Their traditional menus don’t cover this. Once connected I was able to add other codes easily. I recommend this product..Version: 5.4.1

Works greatEasy to install and has worked great since I’ve owned it. I estimate I’ve owed it for 9 months or so without any problems. I’ve changed the batteries once but that is no big deal in my opinion considering how often it’s used. The app told me the batteries were low and they are easy to change. My other locks are the same brand and I was easily able to rekey this lock to my existing key set. I wish I had switched to this type of lock years ago. I have two young kids and live in the northeast so weather can change frequently. Such a convenience to unlock from the car and the kids can get inside while I take groceries etc from the car and spare some wet weather. Plus for my wife to runs and can keep the keys at home. I think people who give this poor reviews may not fully understand what they’ve purchased. Glad I went with the WiFi version instead of the Bluetooth..Version: 4.1.6

Just installedOnly just installed and just set up using the Schlage App. Time will tell, so far so good. 🤞.Version: 4.1.2

Simply greatSo easy to install and program even an old dinosaur like me can program. Working very well no issues at all. Five stars.Version: 4.1.2

Battery %Please make available a notification when battery level goes below 20%.Version: 6.2.0

Good software, but could be betterThe Schlage app is good software but could be a little better. I have two suggestions. On the main screen under the lock icon is a circular arrow icon, that I assumed would check the current status. It seems to only check the last record in the history. If the last history record was a lock that occurred 3 hours ago, after pressing this icon, the message will say “Status as of 3 hours ago”. That doesn’t instill confidence that the lock is locked now and that it checked current status. My second suggestion is that failed attempts to unlock the lock with the keypad should be recorded in the history..Version: 4.1.9

Great lock and good appCan’t rate the lock high enough. Have had it installed on the front door for 2 years and only had to replace the batteries once. Love it..Version: 4.3.1

Home kitAfter upgrading the app, I had issues with connection both through the app and also home kit. Had to reset door lock a few times, reinstall the app and play around with iCloud and home app. Everything working fine again. Good system overall.Version: 3.0.2

Love the Schlage sense lock.Works great under iOS11 with Home integration through Apple TV 4th gen..Version: 3.0.2

The best lock we have hadWe use this lock for all our automation and it’s great..Version: 6.2.0

This is a good lockTypically with any new electronic device I was nervous and thinking installation and set up was going to be difficult and frustrating. Not this lock. Easy to install and easy to fully set up. Thanks Bob.Version: 5.3.1

Highly recommend for STRs and MTRs!I have been using Schlage Encode for over a year on my short-term and mid-term rentals. The ability to create codes from an app on my phone means I no longer have to go in person to manually program codes on a different lock. Before having this lock, I would lose 30 minutes of my day programming codes each time I had to add new ones and delete old ones. Now, it takes seconds to add a new one! And I can delete several codes in no time. I highly recommend this lock..Version: 6.2.0

PerfectI love it!.Version: 6.5.1

BestBest money we ever spent..Version: 4.2.0

Wifi Door lockNice product easy to set up.Version: 6.3.0

Great, but could be so much betterWe’ve had this lock on our house for 2+ years. Honestly it works great. The disappointment is in the app and it’s lack of scheduling features. I keep hoping for an update but nothing to date. Why wouldn’t you allow users to set a schedule for the auto lock feature? When we are home and going in and out, having it locking is annoying and turning the auto lock feature on and off isn’t very convenient. Being able to schedule the auto lock feature would make this product hard to beat. I’m getting to the point of looking for a product that would allow me to do more programming and scheduling..Version: 5.4.1

No wirelessSame problem as other reviewer but after latest firmware update all is going well..Version: 2.1

Easy to use & stylishI love our new lock. It looks attractive and is simple to use . Up to 100 individual access codes are available. Some of the different models are only available overseas, not in Australia. The one I really wanted was not available here ..Version: 6.1.1

Excellent brandLove everything about it and how you can unlock and lock from your phone. AMAZING!!!! Highly recommended!!!!.Version: 4.1.9

Absolutely amazingI just installed this door lock. I am a carpenter and install doors almost daily. This lock was simple, straightforward and it’s secure as hell. I’ve dealt with way too many dumb “smart” locks in my time and they are not “smart” their “dumb”. Thanks for making an amazing door lock..Version: 4.1.7

Love the lock/app combo; low battery status neededNever thought I would fall in love with a deadbolt, but this little guy has helped give me more piece of mind. I can see when my kids (16 & 21) are coming and going without being the overbearing or prying mom. It’s nice to know when I’m out that they have gotten home safely without them having to remember to text me. Basically, none of us have to think of these things, the lock does the heavy lifting for us. On a recent trip out of the country I could see that they were leaving the house on time to get to school and when they returned home again. Even though they were an ocean away it made me feel close to them. One complaint about the app is that it would be really nice to receive a low battery notification. I don’t use the front door very often (my comings and goings are via the garage), just the boys, so I am dependent on them to tell me when the battery needs to be replaced..Version: 4.1.8

Please add a schedule for lockIt would be great to add a schedule like Lock the door at the time that you select. Like for example lock door at 1:00am That way the household doesn’t fall asleep and leave the front or back door unlocked. Right now the most time you can set is 10 mins for Auto relock. But if the person is in the backyard more then 10 mins it will lock with the door wide open. That’s why I don’t turn that on because people will slam the door with the lock bolt out after 10 mins as past. A time schedule would be great and a notification letting you know the door is left unlocked after a certain time would be fantastic as well. That would set the product apart from other competitors. Safety first.Version: 6.5.1

Best lockWe recently had this installed as we were so unhappy with the latch & key lock we had. This is brilliant & looks smart. We had to leave the old latch & key lock but this set up looks great. Family members each have their own code so no forgetting keys now..Version: 4.2.0

Good ProductI had a few issues with the installation of the Schlage sense hub. Once that was worked out the app does what is advertised. One big item I wish they would add is a notification if the lock is left unlocked for a period of time. I have the Chamberlain MyQ app for just that reason. It has a customizable time period before it notifies you that the garage door has remained open. Great for when kids are asking questions when pulling out of the garage and you forget to close garage door. Since the Schlage locks already have the ability to auto lock after a period of time, would it be that hard to add a notification if the the lock is left unlocked for say 20 minutes?.Version: 4.1.6

Schalage Sense A/ Home KitWorks great no issues setting it up. Moved to house and changed all 3 units to Schlage sense for security and peace of mind if not needing keys. Wanted the ones with apple key but they are so far out back ordered. The app is simple and easy to use. Painless firmware updates as well. My only feedback is for the auto lock delay you need to allow for more time or a customer parameter value. When entering house 4 minutes is not enough when bringing groceries in or unloading car. Allow for up to 60 minutes or a customer choice. Thanks.Version: 5.2.0

So well thought out and well built!I bought a cheap combination lock for an “owner’s closet”. After spending nearly 4 frustrating hours trying to get it set up, I decided to install the Schlage; what a stark contrast. The Schlage product was obviously ver well built and the attention to detail was even more pronounced in the installation directions. Not only were there complete and concise written directions but there were also a step-by-step smartphone instructions complete with videos! The only hiccup I had was that it took me a few tries to connect to the WiFi but that’s not there fault. I quickly and easily added multiple users with varying degrees of access. Although I haven’t yet tried the voice activation, we love it!!.Version: 4.1.1

FantasticLove this lock. Huge flexibility and way better security.Version: 4.1.9

Schelage encode plusTrès belle invention.Version: 6.5.2

Prefect for short-term rentalsWe have been using the Scheldge wifi/Bluetooth locks for over 3 years for our short-term rental business and it is the perfect option to customize the locks to each unique guest. We can manage it all from a distance. No worries about lock-boxes or lost keys or physically meeting guests to hand out keys..Version: 6.1.1

Pretty easy setup. Could use a few enhancementsI like the look of the lock and it was easy to set up. I strive to be handy, but I’m not. I was still able to install in about 20 minutes. I like the ease of it, but I would like to be able to create more useful notifications. Right now it’s just notify every time the door is locked or unlocked which is too many things. I would like to be able to set it to notify me if the door has been left unlocked for more than X minutes. Or just get those lock/unlock notifications around a certain time ranges. It seems like a useful feature to add. Otherwise there is rarely ever a need to actually open the app..Version: 4.1.9

Love it!This lock is the best thing! We should have purchased it long ago..Version: 6.5.1

Would like to be able to schedule the time it locks or unlocksWe like the lock and being able to check the status and unlock/lock from the app. We have dogs, so this nice to give the neighbor kid access when we are gone to care for the dogs. My biggest suggestion and peeve with the lock: We wish there was a way to schedule the door with time of day to lock or unlock. It’s really annoying to have the only option to lock it after only a few seconds or minutes, especially since it is a door we use regularly throughout the day. It would be nice to set it to lock at specific times instead. We don’t use the auto lock delay because it is so annoying to have to unlock the door every time we go in or out. I will improve our rating if you add this feature!.Version: 4.1.3

Love itLove it for my Airbnb..Version: 6.1.1

Easy to use, expensive, no hub neededWorks as expected. Easy installation if the locks fit your door (it did mine). No hub needed is unique and reliable. It’s expensive currently at $300 - easy to use, anybody understands how to open and close it. Basic app now includes scheduling. My suggestions for the app developers are: 1- display battery % upfront (top screen) 2- display all locks in one screen if more than one lock is installed in one building - I have 3, and I swipe from screen to screen to monitor them 3- make it compatible with Airbnb so codes are setup automatically. Also finally it would be great to have a compatible door sensor, so one can make sure that the bolt is extended when the door is actually closed. currently, a door can show as “locked “ but the door can be wide open, open door with the bolt extended. With a compatible sensor, the sensor will show in the app … that will be great! Fingers crossed you implement these features soon :).Version: 5.4.1

10/10Facile et fiable ! 3 ans d utilisation et le produit et l app n ont jamais été en panne et mal fonctionnés Je recommande ce produit et app. 10/10.Version: 6.5.1

Everyday just got better!Peace of mind and convenience. And this was by far the best two purchases I’ve made in a long time..Version: 6.0.1

Almost GreatThe Schlage Home App serves as a reliable tool for Airbnb hosts, facilitating seamless access control for guests. Its functionality is commendable, yet there’s room for enhancement. Positives: • Seamless access control: Simplifies guest entry management for Airbnb hosts, ensuring smooth check-ins and check-outs. • User-friendly interface: Intuitive design makes navigation and setup hassle-free, enhancing user experience. • Reliable performance: Consistently delivers on its promise of secure keyless entry, instilling confidence in users. Areas for Improvement: 1. Streamlined time settings: Introduce an option for setting temporary access periods with predefined start and end times, reducing repetitive manual input. 2. Integration with Airbnb: Collaborate with Airbnb to enable direct synchronization between the Schlage Home App and the Airbnb platform, facilitating automatic sharing of lock information and updates with guests. Overall, while the Schlage Home App effectively caters to the needs of Airbnb hosts, implementing suggested improvements could elevate its utility and convenience, further enhancing user satisfaction..Version: 6.5.1

Stylish and efficientThis works brilliantly! Easy to install and very stylish..Version: 4.2.0

Batteries… do not last long despite exceedingly minimal lock usage..Version: 6.5.1

Excellent Product and TechnologySuper great this Schlage Encode Door lock. I installed it by myself( just watched the YouTube Video)and I take my time to figure it out the step by step guide. Download the QR code(in the brochure)for your personal code. Done - Like - Dinner. My Family loves it, and we know who opens the door. No more loosing the keys and the main thing is, if you forgot to close it, so EASY, just go to your Schlage Lock App, you can close it wherever you are. I recommend it to all my friends, they are totally impressed about my New Schlage Encode Door Lock. It’s a Five Star for me. Thank you for reading my review..Version: 6.5.1

Door lockAwesome technology working perfectly very satisfy with the product.Version: 6.3.0

Best security everI love this lock. I can lock and unlock my door while im away if i forget something. I can track activity. Its awesome really..Version: 6.4.0

Schlage encodeEasy to install and really user friendly to operate. Highly recommend..Version: 4.1.9

WoWTrès bonne serrure et facile à utiliser. Je là recommandé sans hésitation..Version: 6.5.2

Fantastic!I use the lock for piece of mind. My mother is elderly and handicapped but still wants to stay in her home. I have set up codes for 911, my siblings, her friends, and multiple helpers she has in and out of the house weekly so they all don’t need a key. The lock allows me to set day of the week and time parameters for use and alerts me when access is used and even when the door is locked as people leave. I also like that I can lock and unlock the door remotely when needed for those that don’t normally have access, such as the boiler repair person, plumber, etc. I just bought another for my house for when we are away. Fantastic!.Version: 5.3.1

Love this lock!Hands down one of the best upgrades I have done to our Home. This thing works from literally across the country! Real time and 100% reliable! Had relatives show up unannounced from out of town when WE ourselves were out of town and we were able to let them in to the house. Set them up with a passcode and it sent them a text on how to use it… Crazy!!! No need to “hide” a key under the mat! It tells you the battery life so you will not be surprised with a dead battery and the app is easy to use and navigate! Highly recommended!.Version: 5.2.0

Enjoying the lock. Some things I’d like to see..The lock and app have been one of my favorite things after a major remodel of my house. I’d like to see the lock have a compass or other method so it only locks on the timer if the door is closed. I’d like for the open and closed messages to be unified when they are within one minute (or the automatic timer time). I’d like the app to come up with the history,and got the lock and unlock functions to be two separate buttons. I’d like for alerts to exclude specified access codes (I’d set my own to no alert because I know when I go in and out). I’d like an inside button to lock or unlock door. I’d like the batteries to be rechargeable with a plug on the pack or a micro usb charge cable. I’d like an alert when batteries are low..Version: 4.2.0

Slage wireless lock reviewCan be a bit finicky to set up on wireless and usually have to call support to go through the steps. eg. Need to set up on 2G vs 5G to start with, and resetting the lock in very defined steps by pressing the reset can be a bit confusing and not intuitive. Otherwise, it has a great battery life (about 6-9 months depending on use frequency) and has been a reliable unit. In place now for over a year..Version: 6.5.1

Works well and is reliableI question the veracity of those critical reviews which have preceded this. Perhaps a recent update has fixed all the complaints. My experience has been excellent. The app was easy to install and set-up and it’s performance in directly locking/unlocking my new Encode wifi deadbolt has been flawless in the weeks since I installed it. I am a hyper-critical person and do not often write reviews but my experience has been so different from some others, that I feel obligated to do so. I really cannot understand their complaints. Perhaps my enthusiasm is fed by the problems and un-reliability I experienced with a former Z-Wave system..Version: 4.0.2

Fantastically reliable device!I have had a Schlage electronic dead bolt on my front door for over 2 years now. It has operated flawlessly and remotely from my i-phone application without failing once. This is essential for me cause I am totally bed-bound at the moment recovering from a serious auto accident. Also since it is battery controlled, when there is a brown out or black out the operation of my door is unaffected. Finally, when being transported from the house for a doctor’s visit or for PT Therapy,, the application immediately reconnects to my Wi Fi when returning home outside of the home without fail. The batteries last for months without needing changing. I recommend it highly for anyone needing help in unlocking and answering the door..Version: 4.1.6

Security!!!My garage door is always locked now . Have you ever accidentally left your garage door open during the night , anyone could have walked in. The remote app is phenomenal I can keep the door locked and kids can use the app or the push pad. You can program certain codes for family or friends to come inside your house when you are on vacation, or you can remotely unlock the door. Have literally wanted one for years , my husband thought it was crazy or would be a nuisance coming and going its awesome, now he wants one for the front door. Exceeded my expectation in every way..Version: 5.4.4

“Good but not Excellent”I’ve had the app and lock now for 4-1/2 years and it’s been pretty good. I like that you can setup access codes for different people, lock and unlock the doors with the Apple Home Kit integration, and I like the auto lock feature. What would make this app 5 stars could be a feature that could turn your auto lock feature back on when it was shut off. This could be accomplished by a prompt when it’s shut off asking “would you like to resume your auto lock setting after 1 minute………..2 hours……….or tomorrow?” The auto lock feature could also be manually programmed to resume at any time frame. The only other feature that would be needed is a low battery notification that would notify the user when the battery percentage falls below 20% and would continually notify you through notifications until the batteries were replaced. These Extra features would put this app over the top and I would easily give it five stars!!.Version: 6.3.0

GREAT purchase.Like so many things now, you can control your own lock to your door(s) from an App! We’ve had this for about a year and I’m very impressed. Batteries in the lock work for about 6 months with heavy use. We lock and unlock the front door an equal amount of times via the key pad and app. Love that I get an instant notification when it’s locked or unlocked. I also set codes for family so I know exactly who unlocked it and when. Couple this with a video door bell, you have excellent security and know who’s at or coming in the entry ways to your house. I’ve had ZERO issues with this setup. Love it!.Version: 5.3.1

Schlage SenseSuper serrure, sans aucun problème depuis trois ans.Version: 6.5.1

非常好用!非常好用!👌👍.Version: 6.5.2

Love it!The app and lock have performed exactly as expected. We like that our kids do not have to carry keys and I get alerted when they get home from school. My only suggestion is to allow for a longer auto lock duration. 4 minutes is not long enough. The deadbolt has damaged the wood around our door when the auto lock has triggered and then the door is shut. I love the idea of being able to set a schedule for auto lock as someone else suggested. At a minimum, please allow us to set a 15 minute duration. Thank you!.Version: 4.1.9

Schafer Smart LockWorks great. No issues. Definitely recommend.Version: 6.4.0

Randomly Unlocks SometimesWe have had this lock for about 10 months and for the most part, we love it. We love the convenience of it and freedom it gives us to leave our house cleaner alone knowing that she will lock the door without giving her a key. But…..the biggest issue we have with it is that sometimes it unlocks by itself and for no reason. In the last 2/3 months it unlocked in the middle of the night. Once at midnight and the second time was at 4:00 am. This worries a lot and there is a major glitch in the system that needs to be fixed to give me and my family the peace of mind. There is no excuse for this lock to unlock itself. I am considering taking it off if I knew what to replace it with..Version: 4.3.3

Good overall user experience.This has been a good user experience for the app but it is quite slow when loading the information about the lock or changing codes. Otherwise highly impressed!.Version: 4.1.4

Works well Time for a major updateWe’ve use this app for rental property for the past 2 years. It’s slow, it doesn’t always connect to the lock, but it works for the most part. I believe it’s time for a major update. 1)allow multiple codes to be entered at the same time then press SAVE. Notify me when each new entry has updated from the app. If I have 12 new additions and deletions per day, it’s a good 20 minutes to wait to get them all set b/c it can only record one entry at a time. That’s averaging 3-4 won’t be recognized on the first go and at least 1 of those takes over 20 minutes or doesn’t ever register w/the lock. 2) send me an status report and/or keep track of the last several codes entered (on a separate page w/out having to click on each lock separately) which shows whether or not the lock has accepted the change. This 2 changes would be a game changer for the rental business!.Version: 5.4.4

Very satisfiedHappy with this lock which makes life easier and more comfortable specially that you’re able to control it remotely..Version: 6.1.1

Digital door lock. I love it. It makes me feel safe although it’s hard to add extra PIN numbersI love it ikkkssa.Version: 4.3.2

Coolest item in my houseI bought the Schlage Encode Smart Wi-Fi Deadbolt with Century Trim in Satin Nickel, and the Matching handle over a year ago. I just never had time and thought they would be a mission to install but it was easy and we are really ecstatic about this smart lock. When I was looking a year ago, I chose Schlage because although the products were more expensive, I knew that when it comes to digital or motorized locks, you can’t spare any change. I should have waited to buy and save $60 since they are on sale, but the combo is amazing. The paper instructions don’t make sense but there are resources online that will get you up and running..Version: 6.1.1

Worth the priceWhen I purchased this lock 3 years ago I had no idea how much I would come to love it, both for its function and convenience. The ability to program codes for different users and allow or restrict access has been invaluable. For the most part it also works well with my iphone (Siri and the home app). The only disadvantage has been the inability to reach the lock when away from home and the slightly touchy keypad which sometime requires several try’s for new users. All in all, well worth the money and I’ve recommended in numerous times to friends and family..Version: 4.1.2


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