Texas State Parks Guide Negative Reviews

Texas State Parks Guide App Complaints & User Negative Comments 2024

Texas State Parks Guide app received 29 complaints, negative comments and reviews by users. Have you ever had a bad experience using Texas State Parks Guide? Can you share your negative thoughts about texas state parks guide?

Texas State Parks Guide for Negative User Reviews

✓ Can’t even use it.Downloaded the app and have never been able to use it. It just buffers with the message “ retrieving changed park data “. It is always stuck there and can’t be used. I have removed and reinstalled the app three times, made sure my phone was up to date, and checked that nothing on my phone is blocking the app. It just won’t work..JennyGunVersion: 2.1

✓ Great when it works :-(What has happened to this app. It was fine for a while. Now it is "frozen" most of the time. Unusable! Not sure if updates have gone wrong, or what ...... but please fix this app! We used to use it a lot, but times like that are few and far between now. :-(.Pianolele10Version: 1.3

✓ Some shortcomings.OK app for researching parks and making a reservation. It could be a lot more user friendly though. Searching for open dates at RV sites is cumbersome. Although you can make a reservation you can’t see your current reservation. A real failure. Park Maps feature hasn’t worked for some time. During the corona virus timeframe, app failed to keep up to date with latest info..EdS6Version: 1.5

✓ Fix the map download functionCurrently I get an error message whenever I try to download a park map. It says I need an Internet connection even when I’m on an internet connection. The trail maps download without a problem. This should be fixed as it saves paper and helps with park planning. Otherwise you have to go to the website to download a map. I like having the map available for use on the app because sometimes you don’t have cell signal in the park or on a hike. Otherwise this is a good app, just fix this bug and it will be great!.ZeweZooVersion: 1.5

✓ Buggy awful appProbably among the worst state-developed apps out there. I hike a lot and was hoping this would help me better understand state park hikes when compared to AllTrails. The map functionality is awful, zooming in when I try to move it. I just downloaded it and think I’m going to delete it immediately..Roons83Version: 1.5

✓ Cannot search for parks by location...The app seems to be created by novices... there are tons of filters, but ZERO ability to search based on location.... Say I want to find parks near Houston... I can’t... Please look into this and build ability to search parks based on location.. in today’s world should not be hard to do...TX-BubbaVersion: 1.5

✓ App should support campsite reservationsThe most difficult feature of the Texas State Park website is it’s reservation interface. I hoped that the app would be an alternate option to search and book available campsites by date or park, but this is not a feature. When a user clicks reservation, the web interface (both difficult to navigate and inaccurate information when compared to each park site’s availability) opens in a new tab..OfferUp sellerVersion: 1.3

✓ Incorrect information? Or poorly organized?Whenever you use the search function it will provide results such as a cabin but when you click on the result it gives you the park doesn’t actually have the cabin (or the feature you are searching for). Similarly, it will give you results that says the park has availability but when you click on it and go into booking it will say there is no availability. I like the idea of this app and having all the information in one place! But they need to work on the actual functioning of the app, the search function, and helping to narrow down to correct information and results. Also, allowing to eliminate results that don’t allow dogs, or only allow dogs in certain areas, etc would be helpful!.CentexratesVersion: 1.3

✓ Government sites in Texas are worthlessThis app, the sites, and the phone numbers listed to try and contact people about basic questions is never easy or accessible. It’s clear they have cheaped out on providing people with a site that would make it much easier to actually enjoy these parks. Why would anyone want to jump through these loops just to camp when they could easily just book an Airbnb with far less effort. I’m someone who wants to camp but I can’t even get through to anyone..LibbymattingsleyVersion: 1.5

✓ Put it back like the old site wasWhile there are pretty pictures, and a way to search things like swimming or cabins, etc, you can no longer search by region. The new map just shows stars where the parks are but you have to drill all the way into the map to see the park name. The old internet site provided a way to actually see the map you get at the park gate, which I found very useful. It's still there if you hang in there to find it. Who searches for parks alphabetically? The map is useless..Kayd05Version: 1.2

✓ Not Very User FriendlyWhen expanding menus, you are unable to swipe-right to return to the previous menu level. I am receiving an error when attempting to access Park Maps or Park Guides: Error: An internet connection is required to view this document..VvnJamesVersion: 1.5

✓ Just a thought..,I like the app so far. I just wish there was a box or something in each of the park details that could be checked off when you’ve been to that particular park. Maybe a check-in type box or that park page gets a symbol of some sort that you’ve been there. Right now I’m just using the 🤍 as a way to check them off for now. If there is already a way to do this please let me know because I did not see it other than being able to “favorite 🤍” the park..Me pick Me !Version: 2.1

✓ Very SlowWhen you first open the app, it seems to get stuck on an update. After many minutes, the app does eventually load. However, click on a specific park and again you’ll be waiting for downloads. It’s just not a well executed or responsive app which is too bad..AppyTrekkerVersion: 2.1

✓ Great app with one problemI like the app but whenever I try to open a park’s map it doesn’t allow me too. It keeps giving an error message stating that an internet connection is required. This happens with WiFi and cellular coverage..Tex5949Version: 1.5

✓ Needs workThe biggest problem with this app is at the beginning you have several choices of sites like camping or shelters but when I set it to camping and I select 5 parks the results come up and show there are sites available at these parks but here is where the problem starts. I select a park and an RV site but there’s no RV sites available at this park so I go back but it takes me back to login now I have to start all over and it’s very frustrating. At the beginning I should be able to select RV instead of just camping because the selected parks may have camping sites but not RV camping sites. I shouldn’t have to login and start over every time I try to go back a page..JamkatgoVersion: 1.3

✓ UnusableOne of the worst apps I’ve ever tried to use. And, sadly, it’s the mobile face of a great state park system. I’m sure someone received grant funding to create this mess so they had to follow through and create an app. I have a hard time believing anyone was ever supposed to benefit from this attempt. With just a little more than half of the state parks listed here, it’s likely that you won’t find what you’re looking for. Web-based searches and reservations are the way to go. I absolutely love the state park system and have had annual passes for most of the past 35 years. I wish this app was as welcoming as the parks and staff..From UfgruffVersion: 1.5

✓ Lots of information, need more functionalityThe app itself has a lot of good info. As a Texas State Parks Pass holder, is like the ability to have the card info stored in the app, as well as my TPWD account. Also, a reservation management feature would be nice. One less card to carry when headed out camping..SiupilotVersion: 1.2

✓ Could be betterThere doesn’t appear to be a place to actually log in to the app. I have a state park card and I have reservations fir several parks, but there doesn’t appear to be any place to find those reservations on the app!.Liberace1111Version: 1.5

✓ Access existing reservationsOpportunity for Improvement: It would be helpful to sign in from the home page to access existing reservations. Also, it would be nice to sign to your account with finger print or facial recognition..Yadda YadsaVersion: 1.5

✓ Good informationThe information about parks is good but not being able to link to your online reservation account makes it useless for the important stuff.Chief 1102Version: 2.0

✓ Poorly organizedIt is very difficult to get on the app, find your reservations and a park to camp at. On the home page it needs to have a log in screen that takes you to your reservations and to search parks. You should not have to scroll through every park trying to find the one you want. It should have a search engine..Lfish182Version: 1.5

✓ BustedI had high hopes for this app. When you open the app it looks like there’s going to be tons of information for each park. General map, hiking maps, info on events, camping info. But then when you try to download a map or info (pdf) it just goes no where. Or says there’s no internet connection. So how am i submitting this review if there’s no internet connection? Hope they get their act together. Would be nice to have an app to visit the parks..TravljunkeeVersion: 1.5

✓ Cannot download maps offered in appI have tried repeatedly to download local guides and maps through this app, in the “maps & guides” section. They claim to download until you navigate away. You can’t open them, and it’s like the app isn’t even trying to download them. This highly-useful feature really needs to be fixed, since having access to offline digital maps, guides, and rules would greatly improve user experience. Is this a permissions issue in iOS that hasn’t been addressed? My devices never even prompt for local storage, so I must assume this is the case..DraekmusVersion: 2.1

✓ Needs a Lot of WorkWould be nice if I could click on the little icons to find out what the amenities are, and view photos of campsites and cabins. I'm deleting; much easier just to google the park and get info. Needs lots of work. Reinstalled, but it still needs much work. Cannot access swimming at parks where I know it is allowed. Will delete again. Hopefully sometime it will improve. For now, I'll just check out online..Fearof50Version: 1.2

✓ Wasted too much timeWhen you have to spend a lot of time looking at a screen on your phone or your iPad then you can’t get it to work. Then someone else tells you yeah I don’t use the app I just use the website. Long story short don’t waste your time with the app. I thought I could use it does have my pass on my phone so I can show them in case I don’t have my pass with me..Jnux17Version: 1.5

✓ Loading issuesI travel a lot. This app sometimes loads but most of the time it will not. Come on let’s get this fixed. I love to camp all over Texas. I rely on this to help me reserve sites and get information I can not give anything above 1 Star. I have to use a computer to place reservations due to this app. That for me is not convenient to me when traveling. I use it on my iPad, and iPhone but always have to use pc to get the reservations done. Ugh. Come on and get this crap fixed..TexashillbillyVersion: 1.5

✓ App Opens, Locks UpThe headline says it all. On launch, the app displays a 3x3 grid of Texas State Parks with a couple of buttons and a banner ad at the bottom. NOTHING works. I cannot activate the menu, map, or filters, and tapping the ad does nothing, neither dismissing it nor opening the ad URL. This is a prime example of how government screws up EVERYTHING it touches. This may be the single worst iOS app I’ve ever encountered. To add insult to injury, the website isn’t much better, making a camping reservation online an extremely laborious process. Is there an app template that will allow reservation-making entities like this the ability to easily create reliable, working apps that are customized to their organizations? If there is, they’d be well advised to migrate their app to it. Cuz, brudda, dis don’t work!.TangueroLSVersion: 1.3

✓ I hate the app and I hate the websiteWe camp frequently, and I despise using this app and the state park website, neither one are user friendly. I’m constantly switching between one and my phone map to see how far away a park is and if it can be reached for a weekend camping trip. It’s impossible to find which parks have availability and on which days and now thanks to stupid Covid and the pointless measures taken to keep perfectly competent human beings from putting themselves in any danger of contracting this pathetic illness, you can’t even get a campsite at most parks anyways. What a waste of time..Mindy8706Version: 1.5

✓ Fix the Map DownloadI used to use this app all the time. But, for the last year, it hasn’t allowed downloading maps. It says “Internet connection is required.” We’re connected to the internet, so what’s the deal? Otherwise, we like the app. But, this makes it basically useless..Dustin&MelodyVersion: 1.5

Texas State Parks Guide works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Texas State Parks Guide.