- 37.9LEGITIMACY SCORE
- 38.4SAFETY SCORE
- 4+CONTENT RATING
- $4.99PRICE
Lean - Clean up Live Photos App Complaints & User Negative Comments 2024
Lean - Clean up Live Photos app received 71 complaints, negative comments and reviews by users. Have you ever had a bad experience using Lean - Clean up Live Photos? Can you share your negative thoughts about lean - clean up live photos?
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Lean - Clean up Live Photos for Negative User Reviews
✓ Needs select all!!!!We need to batch remove all Live Photos..... Make it happen. Plz.Version: 1.0
✓ Doesn’t workIt says it can’t do its job because I don’t have enough space on my phone. That’s not true so I don’t know why it’s not working and there’s no way to contact the developer..Version: 1.0
✓ Doesn’t work anymoreI really don’t remember if this app worked properly as it’s been sitting There unised for so long. I updated the app (April’ 2018) and it just deletes love pictures. I noticed that the ones that are on iCloud it dos t even try do download, just delete the picture and doesn’t strip the love prt and save it..Version: 1.0
✓ Error messageI get an error message saying I don’t have enough free memory so try doing fewer pictures but I get the same message with only one picture selected..Version: 1.0
✓ UselessThe app only does a single photo at a time and has no batch functionality..Version: 1.0
✓ Lean appThis doesn’t work, don’t waste your money!! Nothing happens when you open the app. It can’t detect any Live Photos etc..Version: 1.0
✓ This destroys all photos!I haven’t ever had such a bad experience with an app before. Not only did it not work the way it says- it didn’t safe any space on my phone or iCloud yet- it messed up the timeline of hundreds of photos! I’m angry I payed and used it!!!.Version: 1.0
✓ Select all?I am not going to sit here and select all 1000+ Live Photos individually. Are you kidding? Where's the select all button?!.Version: 1.0
✓ This app does absolutely nothing - don't buy this app!I'm so tired of getting scammed on the App Store. I paid the $1.99 and got zilch. It doesn't do anything and there is no support. Other than trying to scan another $2.99 for an app that exports to your photos to gif..Version: 1.0
✓ Won’t solve your iPhone storage problem!So you buy this app to reduce your photo storage because your phone is full ... and it can’t even reduce ONE photo at a time because you don’t have enough storage to complete the operation. YOU HAD ONE JOB..Version: 1.0
✓ Poor experienceThought that I have found an apple which can help me to reclaim iCloud storage. Only works on individual level photos not on bulk... I have 7500 Live Photo’s. Selecting them manually is already painful enough..Version: 1.0
✓ Still doesn’t work.Works for one photo then subsequent photos say you don’t have enough space..Version: 1.0
✓ Useless.You can actually do what this app claims to by taking a screenshot..Version: 1.9.1
✓ Don’t go by what you research on the internetI paid for this app because I wanted to make my Live Photo’s stills in a batch. I cannot find any way to do this. If I wanted to fix them one by one I could have done that without this app. Waste of money..Version: 1.5
✓ Why isnt there a select all option !?This app is so annoying because it makes me tap on each of my 2000 photos individually to delete the Live version :( Who has time for that?!.Version: 1.0
✓ Doesn’t work!!!!It did clean about 20 images the first shoot I I stalled it, but after I stop!!! I have to clean then 1 at the time!!!! Better do it with Photo instead of paying for nothing! Poor developer service!!!! They don’t even answer to post or emails !!! Do not purchase!.Version: 1.6
✓ If only it workedGreat concept but doing more than one photo results in an error even when there is plenty of free space. Makes the app basically useless.Version: 1.6
✓ Do not buy.It will not save resize the image to save space on your phone and does not convert to JPEG or GIF. Worthless..Version: 1.0
✓ What a load of rubbish!I’ve paid £1.99 for this app that I’ve tried using on my iPhone X and my iPad Pro but both come up with error messages ‘not enough storage to process’ that’s even just with one photo. I have stacks of storage on both devices! So managed only to process 4 or 5 test shots then it does not work anymore. Back to the drawing board guys. Keith..Version: 1.0
✓ Do not buy: iPhone already does this!This app is a waste of money, there is no option to bulk change Live Photos to stills. If you’re going to change live photos individually then you might as well edit them in the photos app.Version: 1.0
✓ Does Not FunctionHas not been able to convert a single Live Photo to a static photo. Persistent errors. DO NOT PURCHASE.Version: 1.4
✓ Broken with no way to get supportI get an error every time that I don't have enough space when I have plenty. And I'm only trying to edit 1 live photo! I tried looking for a support method on their website but couldn't find one. Neither is there one in their app. That deserves 1 star. Unacceptable and disrespectful to users to not put a support option..Version: 1.0
✓ Works but library now in messPlease fix. Successfully changed to static photos from live but dates of the pics change and my library is all over the place!.Version: 1.0
✓ Does NOT work!!Do not waste your time with this app. It doesn’t work and just deletes photos with no back up..Version: 1.0
✓ Lean did not work at all on my iphone 15.5Lean did not work at all on my iPhone 15.5.Version: 1.9.1
✓ Needs a select all buttonMy wife has unknowingly been taking Live Photos for over 2years, and now she has over 5000 Live Photos to delete. Whilst this app sort of works, you have to select photos individually, so it is going to take longer than forever. Good old Crapple giving people the features they don't need as usual..Version: 1.0
✓ Missing key featureGreat concept but doesn't save to original location in camera roll. So creates a mess.Version: 1.0
✓ Great idea bad executionCan’t convert more than one photo as an error usually comes up when I try. Therefore - Doesn’t really do what I paid for. Would be better if it slotted in the new replaced photo with the same time / date / location tags..Version: 1.0
✓ Failure if not a fraudIt says I have no Live Photos to fix, which is wrong. I have 1322, which it ignores. There are ZERO instructions, so app does nothing. Do not buy. Disgusting that Apple allows this in the App Store, and Apple should allow refunds. If no stars were available option that is what this app deserves..Version: 1.9.1
✓ “Some error happened”Please update! Lean no longer works at all. Every attempt at cleanup results in an error..Version: 1.0
✓ UselessJust spent $1.99 on this app and it does literally nothing. I select a picture push clean up the wheel spins like it’s doing something and then it just goes back to saying clean up. I’ve tried it at least 20 times. Don’t waste your money..Version: 1.0
✓ DisasterousWas a bit hit and miss from the outset. Haven’t gotten this to work in over 6 months, just repeatedly get the error about potential storage. Only got 9GB free on the phone and 80GB in the cloud. As stated by others, no support either. It’s a shame - the principal is brilliant. It just doesn’t work..Version: 1.0
✓ CumbersomeNeeds select all button, 500 live photos selecting one at at time.Version: 1.0
✓ Not enough spaceAlways get an error telling me not enough space (I have at least 1G free). Kind of defeats the point of the app..Version: 1.0
✓ Wonky at bestSometimes it works, sometimes not. Not worth $1.99. Save your money..Version: 1.0
✓ Falls short‘Bulk’ conversion requires the user to tick photos individually. 🙄This is not bulk. While the new stills duplicates have the same date and time as the originals they will appear as MOST RECENT in your camera roll, and so they are no longer in the original order you took all your other pictures and videos. 🙄 This is bad. After about 50 conversions an error message appeared saying there was likely not enough storage on my device. There is over 60Gb of storage available. 🙄 This is useless. The app does not put the new stills in the same folders as the originals. 🙄Have fun putting 1000s of travel pictures into their folders again! Waste of money..Version: 1.6
✓ Only does one photo at a timeI'm sure it's a limitation of apple but you need batch photo or it's pointless.Version: 1.0
✓ Doesn’t workHow do I get a refund? I spent $4.99 he keeps telling me there’s not enough storage to convert my pictures from live to still. I have plenty of storage and it doesn’t work even when I do one picture at a time..Version: 1.6
✓ Can’t import photos to Mac once live version removedI used Lean to remove Live from 40 photos. I then tried to import the photos direct from iPhone to Aperture and the 40 photos were corrupted. I also tried to use Image Capture but the images with Live removed don’t show a thumbnail. I can still see them on iPhone just can’t export them. The only way I could recover them was to email them to myself..Version: 1.0
✓ Pettit after approx 200 photosPlease contact me as app has done 200 photos and now says some error has happened probably because your free storage is to low ........... etc Had error even with 1 photo.Version: 1.0
✓ Broken :(Cannot convert even a single photo - error message says “not enough space”, though that is clearly wrong. Drat, this app sounded perfect!.Version: 1.6
✓ ErrorTrying use it, keeps bringing the error message saying try to clean fewer images. Still not working. If you want me try to clean one by one why would i need this app at all???.Version: 1.0
✓ Does not workCame up with an error message: “some error happened, probably because your free storage is too low”. Blow me down. If I wasn’t struggling for storage space, I wouldn’t have paid the money for this app in the first place! Rather defeats the object. Ggrrrr.Version: 1.0
✓ Waste of timeWon’t even let me convert one image it says select less photos. Waste of time.Version: 1.0
✓ Error when deleting multiple photosThis app is absolute garbage. It has the option to select multiple photos, but if I select even 2 photos it gives me an error and won’t work. I have to manually go through every single photo to clean it. Waste of time and money.Version: 1.0
✓ It deletes everything with no replacement. Horrible.You will lose everything..Version: 1.0
✓ Terrible!! Avoid!!Just paid for this app and it keeps crashing and will not work! Very disappointed! Waste of money!!.Version: 1.0
✓ Doesn’t workSays I need more storage space to clean up photos. The reason I bought it was so my photos took up less space. There doesn’t seem to be a point to this app. Also, I have plenty of space free on my phone so I shouldn’t be getting this message. Can I get a refund?.Version: 1.5
✓ Doesn't workMaybe it's my iPhone but I get an error message saying it can't delete a photo because there's not enough space (I have 60+ GB free). Other times, when I can get it to work, it deletes the live photo but doesn't save a regular one..Version: 1.0
✓ Deleted and did nothing elseFound the Live Photo in my deleted folder, unchanged..Version: 1.0
✓ Only did a fewIt started great but now it keeps saying “not enough free space try fewer photos”, it won’t even do 1 photo 🤷🏼♀️.Version: 1.0
✓ DOES NOT WORK 😡Only gives error message! WASTE OF MONEY. 😡.Version: 1.5
✓ Strips EXIF dataDO NOT USE IF YOU CARE ABOIT EXIF DATA like location, date, time, lens info, etc. I’ve used this app before and I thought it kept all EXIF data and just removed the Live Photo. It ruined a bunch of my photos which is disappointing..Version: 1.8
✓ Developer is a smart a@&The app is ok but what I found is irritating was the developers little quip about 3D Touch. It was not necessary and you now have one less user..Version: 1.0
✓ Dont download it!What a waste of $2, it cannot store the new photos in an original sequential date, cannot select all, what a waste.Version: 1.0
✓ Waste of moneyWaste of money I should have seen all the reviews are 1 star...Apple should remove this from the store...a rip off.Version: 1.6
✓ Doesn’t work. No customer serviceDoes not work. It keeps saying I don’t have enough room on my phone to convert even 1 picture, but I have tons of room on my phone. I finally got it to work for some but I have to go into each picture individually which really defeats the purpose. After doing about 20 individually, the order got messed up in my photos. I tried to contact them to get help but I received no reply..Version: 1.0
✓ Doesn’t workIt will not process any of my pictures and continues to give me an error message. Don’t waste your $5!.Version: 1.6
✓ Just doesn’t workLuckily I noticed after ‘cleaning’ 5-6 photos that it was just deleting my photos and not replacing them. This app does not work. And shockingly there’s no way to contact the developers for any help. This app needs to be taken down as it’s just stealing people’s money..Version: 1.5
✓ Great app, please update for the iPhone XIt’s a good app which does what it promises. Please update it to iPhone X.Version: 1.0
✓ Avoid this app! Good idea but waste of moneyAwful execution of a good idea. The size of the photos remains the same! That defeats the whole idea of converting from live to single photo. In addition, the app deletes all the meta data, such as location, data and time..Version: 1.9.1
✓ Cool idea, but...This is a simple app that works as advertised. But... 1. Would be nice to get to choose which frame to save 2. Would be nice to have a setting that doesn't delete the live photo..Version: 1.0
✓ No “select all” option…?I’ve got about 5000 I want to convert. No “select all” option means it’s going to take me forever 😅 I wouldn’t have paid £4.49 for it if I’d know..Version: 1.8
✓ Limited functionalityIt would be more useful if you could decide which frame or frames to save and b able to edit a phot without having to delete the original..Version: 1.0
✓ Waste of timeDownloaded to clear photos on iphone7 and it said I didn’t have any Live Photo’s. Sent two emails asking for help and haven’t had a response to either..Version: 1.0
✓ Deletes photosThis app worked once, but its now deleting any photos I try to convert...for good. Basically, I paid for my photos to be permanently deleted 👍🏽.Version: 1.0
✓ It doesn't do what it saysYes it disables the live part of the live photo, but the file SIZE stays exactly the same, which defeats the whole purpose. After you delete the original live photo, the app declares that it has claimed back some amount of storage (usually around 2.5MB), but I found it's a random number because the resulting "lean" photo is the same size or sometimes slightly bigger than the original live photo file size, which makes absolutely no sense. I tested this multiple times by transferring the "lean" and original live photos to my computer and comparing them. It's either a sham or the app is broken. Even though the app is free, I'm still upset because it wasted quite a bit of my time. Using iPhone 6s Plus with iOS 9.2..Version: 1.0
✓ All photo details goneThis app removes all the date and time information of each photo changed and that scrambles the order the picture were taken, I had several hundred photos that I needed to keep in the order I’d taken them and now I spend hours sorting them to correct order..Version: 1.8
✓ Really angryThis deleted my photos. I looked, believe me I looked several times to check that the photos I “cleaned up” weren’t somewhere else in my timeline. They are gone. I want my money and my photos back. Really angry. This app should be removed from the App Store..Version: 1.0
✓ It messes up your photosI downloaded it and it tried to do what it says, but then it scrambled all of the time stamps on my entire photo library, deleted tons of photos, and just messed up iCloud Photo Library on all of my devices. This app really made everything worse. I don't recommend it..Version: 1.0
✓ No longer workingWas working great but now every time, it says error possibly not enough space. This is trying to clean up 1 photo! I have several gig available?? Any fixes ?.Version: 1.0
🙂 Lean - Clean up Live Photos Positive Reviews
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