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Challenges - Compete, Get Fit App Complaints & User Negative Comments 2024
Challenges - Compete, Get Fit app received 61 complaints, negative comments and reviews by users. Have you ever had a bad experience using Challenges - Compete, Get Fit? Can you share your negative thoughts about challenges - compete, get fit?
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Challenges - Compete, Get Fit for Negative User Reviews
✓ No widgets or notificationsIt is a great app but I really wish it had notifications and widgets..Version: 22.3.8
✓ It was all fun until…..The latest update seems to be causing all kinds of problems. Several people in our challenge can’t get their points to reflect steps even though the app shows they have the steps. We’ve tried to sync data, signing out and back in, uninstalled and reinstalled, turned off permissions and turned them back on. It’s become a pain to try and figure out. What once was a fun way to motivate one another to get moving has become a source of frustration and disappointment. Not sure what was broken, but I sure hope you fixed it because if we’re having these kinds of issues and the original issue wasn’t taken care of then what was it all for?!.Version: 22.2.22
✓ Great AppAwesome app and have used it for several challenges. Would the developers be able to add a feature where a group organizer can remove a teammate?.Version: 3.7.1
✓ Cool in concept, dumb in practice.The idea of the app is cool, to bring together communities and have them compete in fitness competitions. But the problem is, the app aggregates points based on the number of members - so all you need is more members and your team wins. The correct way to do it would be average points per member, so that it doesn’t matter how many team members your team has. The app also hasn’t seen an update in over 6 months. I uninstalled after a week when the notifications got out of hand..Version: 3.5.3
✓ So far, just buggy, will update when useableAccepted a challenge invite so I installed the app. Went through the process of creating a profile and allowing access to Apple health info. Tried to proceed to challenge, “create team” popped up, made team name and clicked enter and get an error popup. Click challenges, sends me back to create team. Endless error pop up cycle, inevitably making this app un-useable and useless. Hopefully the developers can fix this bug because the premise of the app is what is lacking on apple’s end. Fitbit has nailed it with their community and challenges and Apple has nailed it with design and function, if only I could have both!!! Was hoping this app would solve that. Still hopefully. Please fix and I’ll update this review. Oh also, “teams” is kind of a lame premise. The goal is to beat your friends in competition, which inspires competition. Can you please set an option to just compete against friends and not have to be a part of a team at all?.Version: 3.1.2
✓ Can't delete my account.It doesn't work with Garmin, and there's seemingly no way to delete my account..Version: 22.6.30
✓ Just not workingThe data doesn't update for the other team members until the next day and it doesn't match up to the activity app, and the app shuts down every time I go to achievements tab.Version: 2.1.9
✓ Doesn’t really workJust very buggy and there are a lot of people who are clearly cheating..Version: 22.7.6
✓ UselessDoesn’t support any form of public challenges, so if like me all your friends have Fitbits you’re on your own!.Version: 3.5.3
✓ Too many bugs!The app keeps crashing, the challenges and groups I’m in don’t show up, and I’ve had to re install four times with no success it doesn’t even let you sign out.Version: 3.9.6
✓ Eat Well Challenge needs workThere are syncing problems between LoseIt and Challenges app, the Lose It “verified foods” requirement is glitchy and you can’t see if a food is “verified” from “My Food” tab. Because of the syncing issues days will go by without accurate points tracking which defeats the entire point of the challenge. Even the support rep admitted the Eat Well challenges aren’t reliable. You should fix this or remove it as an option. It’s actually demotivating and is probably you them money on Lose It subscriptions..Version: 23.5.02
✓ Messaging doesn’t workI’m just trying out a challenge with friends...the comments/message area doesn’t notify anyone of a message. It be fun to post and encourage each other...but it’s pointless if no one knows there’s a message there..Version: 21.3.3
✓ Needs a lot more flexibilityI REALLY wish that the competition metric could be set to steps or calories instead of points for closing rings. The concept of rings is too abstract. Why do competitions use a 370 calorie daily goal, and why is this not adjustable? You should be able to edit the name and description of teams and challenges after creating them. Names and descriptions should also be optional. The requirement to have teams is confusing in competitions with just a few people. There should be a way to search for challenges or to make a challenge public so that others can join without being explicitly invited (they would still need to be approved). Update: Fantastic! My friends and family and I have all switched to Rove but Rove doesn’t send any notifications so it’s not very motivating for us. My crew will be anxiously awaiting a step challenge app that can send us a ton of notifications throughout the day. I haven’t used the Fitbit app in several years but it sent the notifications that we’re wanting. E.g. “Matt just took the lead! Go get some steps!”.Version: 4.0.003
✓ Needs RevisedI definitely understand that going by current weight is the easiest way to do this, however, there are people who are high weight/low caloric intake due to active weight loss. If my caloric intake is only 1200 calories, but my move goal is 1710 to get max points…that’s not gonna work. Maybe come up with a better way for those people who are eating less calories? It’s not like there are any prizes in this and so many people cheat while those of us who play the game with honor aren’t going to benefit from starvation mode..Version: 22.3.23
✓ Simply awfulSlow - constantly stops updating, crashes. Sort it out. You get a huge amount of corporate sponsorship from very big brands. Please make sure it works!!!.Version: 3.7.0
✓ Very disappointed with the lack of ticket request support.We’re currently doing the Reddit Fill the Rings April Challenge & are in first place. All of us have max points but only 3 of us have got them. 3 days ago I sent a request for support with this issue & all I got was an automated response & nothing since. What is the point of the App if it has errors with points. On the support request submission page one of the drop down options is ‘missing points’ so it’s a known issue. The is a competition App based on points. What’s the point if this issue isn’t resolved?.Version: 3.7.2
✓ Terrible App SupportApp support is basically an FAQ section and there’s no way to contact anyone with any issues not listed in the FAQ. It’s very obnoxious when app devs are to lazy to support their app. Update: After several minutes of trying to figure out what the devs meant, I discovered you have to click the menu on the FAQ page. I have no idea why they wouldn't include a link directly on the page. It's the only option in the menu so my best guess is they don't want people submitting tickets. There's no other reason that makes sense for having it as the only option in the menu..Version: 4.0.003
✓ Just okNo option for the challenge creator to edit the challenge is my biggest issue, then no notifications for comments..Version: 21.6.7
✓ Just noHonestly so frustrating and buggy. Have just given up. Looks pretty but nothing actually works, when I tap things nothing happens, then when I quit and reopen it’s actioned things… no thank you. Not worth the stress..Version: 23.02.07
✓ How do you start a challenge?The app looks great and I like the idea of challenging friends. But how does it work if there are no public challenges? Confused!.Version: 2.1.9
✓ Connection errorApp wouldn’t load and kept saying it has connection issues..Version: 3.8.11
✓ Dingle MarathonerYes group messaging would be good... write your own not the one liners provided..Version: 3.6.10
✓ Lacks basic function - Otherwise a great appThe app is fantastic, let me start this off with that, but it lacks basic functions like removing members from your time which signed up and don’t participate in the challenge. Willing to change my review if these functions are added..Version: 3.5.3
✓ People likely to cheat.Let’s choose your own goal rather then have set goal to keep it fair. By changing your weight at the start of a challenge - it changes your goal. Which then leads to people cheating. Making the whole thing pointless..Version: 21.11.16
✓ Mostly okProbably once a day it will just stop counting my vegetables from the Lose It app. I have to keep going back and deleting the veggies, changing the portion size, randomly trying to find similar veggies (like carrots instead of baby carrots, or lettuce instead of scanning a salad barcode) and suddenly it will decide to start counting all my veggies for the day. I don’t know if it is a sync issue, or certain veggies just aren’t classified correctly, but it is hard to be confident in the points when that happens..Version: 21.2.22
✓ NudgeWhen I try and write a nudge the text is invisible and the send button is missing, however if I tap just above the keyboard, I can tap the hidden button and the message will send.Version: 2.1.3
✓ Not very kJ friendlyI live in Australia where we use kilojoules (kJ) to track energy intake. When I’m competing in a challenge that requires setting the move goal to a specific value it tells me to do that in kJ - the problem comes when trying to set that on the Watch. ie my requirement was to set the goal to 1673kJ however the Watch setting only moves by 10’s. So it’s 1670 or 1680. From that point whenever I go into the Challenges app it complains that I haven’t set my goal correctly! The app should simply round the setting to the nearest 10. It’s been broken like this for years....Version: 3.6.10
✓ Sort the buggy personal details out!!!Intermittently the App wipes my profile out and defaults my personal email address as my ID. This is a privacy nightmare! You don’t offer Sign In with Apple, and with this I am always worrying what other details are being shared with strangers given the bug. I am now also afraid for what will happen if I delete my profile. Will it simply just to left there exposing my privacy? Utterly annoyed..Version: 22.1.10
✓ Want to like this app- too many bugs!The concept is great, super motivating combining social competition, diet, and excercise. Got a group together to get fit and motivate each other and most of the group is having issues with the app reporting currently. Some have the app crashing, some steps are not counting, some can’t get lose it data to refresh. Super frustrating because it’s so close to being the perfect health tool. Please fix the issues!.Version: 23.02.15
✓ Nice App Bu unfair to larger peopleI like this this app. Been doing it 2 months now. 1st month was good kept me going as all 4 in team a working to it and kept me movated as didn’t want to let team down. Month 2 - we have someone join team who is working seriously hard not to do anything. It’s so frustrating. I couldn’t understand why I was doing lots of exercise each day but not doing well with the move ring. Then I realised it’s based on weight. Your goal is set at twice your lbs in weight. So a 200 lb person has to move 400 calories a day and a 140 lb person 280. This is a huge difference and highly unfair. This is a fitness challenge not a weight loss challenge. If you are on the larger side you will be frustrated as the skinnies will be whipping your as. I believe the developers should look at this and find a more fair way at tracking move calories.Version: 23.03.02
✓ DisappointingLoseIt! has apparently dropped support for in-app challenges, replacing it with this Challenges app. Unfortunately it appears that some of the best (most motivating) features did not carry over. It compounds other issues in LoseIt like the fact that even “verified” foods are often incorrect. In LoseIt, the challenge showed WHAT points were earned for. So if for example “spinach” was not counting toward veg points, it was possible to choose a different “spinach” option that did count. This was annoying but at least allowed users to get the points that help motive them to eat plenty of fruit and veg. In this new app, there does not appear to be any detail. So a key motivator for many users has vanished. So, so, so disappointing. I’ve used the LoseIt app since it was first launched and saw it develop in really wonderful ways. But in the last couple of years it gets less and less useful, and this new Challenges app is unfortunately part of that decline..Version: 21.8.12
✓ Good app, but stopped workingI like this app, it really helps me close all my rings 3 times around! Too back with the recent update it won’t load the app, just says oops network connectivity issues. So I’m unable to join a new challenge or view my teams progress in the current challenge..Version: 3.8.11
✓ Bit difficult to navigateIt’s sort of hit-and-miss about how you go about registering family members to a challenge. Not sure why you need to join a random team to participate in a monthly challenge. Overall good concept..Version: 4.0.003
✓ Incorrect dataIt's recording the activity data wrong so losing point everyday..Version: 2.1.3
✓ Deleted itApp immediately opens to a screen to make a “Lose It” app logon. If I wanted to use “Lose it” or have an account, I’d of downloaded that app instead. Have found that most apps lately that require an account that needs to be logged into are data sellers, meaning everything logged about you is sold to “partners” and the company you’re dealing with will say they are not responsible for what the partners do with your info. Did not make an account in this app, so did not get to read the fine print, but it’s a good guess that’s where this was headed. Apps are what’s for sale anymore, you are. And your entire online world is tied to the email account you use, which is also tied to the real world..Version: 3.8.4
✓ Won’t be using again without an updateI’d give this app 5 stars in a heartbeat with two changes.... 1) PLEASE make an option for a challenge creator to select individual or group. It is beyond frustrating that there is no control of this and that people can create teams when the creator explicitly states the challenge is for individuals only. Whether people simply can’t follow directions or purposely sabotage a challenge, it’s very disheartening. 2) I noticed in my last challenge I had to sync several times for my data from my watch to match my data showing in the app. The sync feature is a bit buggy. Other than that this is a great app. Very user friendly and I like the scoring system. Would use it a lot more and would even pay for the app if those issues were addressed. Unfortunately until the individual/group issue is addressed I won’t be using the app any longer..Version: 4.0.007
✓ Points not showingLoved this app but now I’m missing points for yesterday :( Tried all that was suggested, no idea what to do now, how do I get this sorted??.Version: 4.2.002
✓ Trash appDoes not sync no matter how many times you try. Followed all the instructions and I’m still not getting bonus points for closing all my rings. I can literally open my fitness and health apps and compare with the Challenges app and it’s different. Reached out to support and one person said they only help corporate accounts and another said to install everything and retry. How do I know I won’t lose my points????? Zero help..Version: 22.8.15
✓ Wanted to love this ...... especially given the high overall ranking. But I cannot get it to work! I've tried to contact customer service three times and have not had any follow up from them, which is even more disappointing than the bugs the app has. So here I am. As other reviewers have mentioned, the app won't sync with Lose it. Once I grant full permission to access apple health, the app quits and will not open again. TLDR: inoperable app, poor customer service, and based on the other one star reviews, a development team who just doesn't seem to care about user experience..Version: 23.02.15
✓ Work with FitbitWish it worked with my Fitbit.Version: 4.0.002
✓ More challengesWish there were more types of challenges (like with the fitbit app).Version: 4.0.009
✓ Came in first, lost competition!Love the idea of taking challenges against others. I dont like how i can reach first place early in the day (and max out) but when competitors catch up and tie me, the overtake my position on the list. Seems like the developers have some alphabetical order ranking rather than first past the post. If im the first one to max out for the day then i should hold rank all day..Version: 22.8.15
✓ Not syncing properlyNot only the app is not syncing properly with my Activity and Fitness apps, it seems impossible to contact the developer and get any kind of support..Version: 22.7.6
✓ Good for motivation-but pretty mediocre for functionalityApp changed my weight...it doesn’t have the function to change back. Doesn’t let you leave a challenge. Some links don’t work...connect to health app...the button is there but it doesn’t do anything. You have to have codes to join a team. A search function would be good here. Frustrating.Version: 4.0.003
✓ Individual ChallengesThere should be a way of the creator of a challenge to delete teams when in a individual challenge. There are so many people that create teams when it’s supposed to be single groups..Version: 3.9.6
✓ Means wellThis app means well but lately I have been having issues with the way they do the point system. I set my goal which is different to the one that is used per day for the week using the watch. I almost closed that move circle on the 22nd of February of the year of 2022. Meaning I almost burn 1,000 calories for the move circle. In challenge the move goal is 430 calories. Before going to bed it claimed I maxed out the points when I view the history they took points away from me for no reason what so ever. It can be fun to use but they don’t seem to be honest about what you earn! And I have proof that it actually happens where they are taking away points for no reason. I have seen this company try to restore the points only to have them taken away again. I have taken screenshots of everything as proof of this company running the app doing this. I have the proof..Version: 22.2.9
✓ Love it, but...I love this app! It has really motivated me to keep moving. The display is quick and easy to read. The only drawbacks I have are: #1 at times, it won’t sync and I have to turn everything off and restart to get it working properly. #2 it is extremely difficult to earn move points. After a 4 mile brisk walk, I still cannot close the move ring. Each day, I try to close it 3 times and after working out for 2 solid hours, that still doesn’t happen. Great concept, because I love a good competition, but the app needs a little work..Version: 3.8.15
✓ Will not updateMy challenges are not updating no matter what I do? Help?!.Version: 3.9.4
✓ Great in theory, but missing points and support is lacking.I love the idea of this app. If you work out near midnight though, even after manually syncing prior to midnight, you do not get all of your points. When trying to contact support, they just tell you to manually sync and update the app, then ignore you when you tell them you’ve already done that. This is a huge flaw in the app, as I work out very late in the evening and am tired of not getting my due points..Version: 3.1.2
✓ Keeps crashingBeen using it for several months now, it’s been fine up until this month when it suddenly just starts crashing every time I open it. I restarted my phone and even reinstalled the app and the same thing. Please fix this bug!.Version: 21.11.9
✓ Never EndingFirst saw the app and got excited about the prospect of competing against friends and challenging in a leaderboard format. By why can't you just do one on one. Why is it teams?! Was hard to start off the challenge to begin with. Eventually didn't even start challenging. Unless someone can talk me through it, seems pretty useless to me.Version: 3.0.1
✓ Sadly, not for the chronically illI’m trying to improve my health in any small ways that I can & I’d like to be able to challenge myself at my own levels with an app that is positive for what I can do. This app unfortunately forces a move goal on me and won’t let me set my own. I can’t possibly handle the move goal it forces me to use. Everything else looks great about it, but it won’t let me proceed with my own settings. Very disappointed..Version: 22.12.22
✓ Need to highlight when join a groupDoesn’t update and need instructions on group challenges need to be told that you need to be in the same timeline or it doesn’t update everyone’s score.Version: 3.8.15
✓ Is there an update to fix thisApp was great until I couldn’t post message to my teammates.Version: 2.1.9
✓ 28bysam WoodI joined as part of a team for 28@samwood . One of the community members suggested it and it seems to have taken off. Great idea... keeps you accountable when part of a teambecause you don’t want to let team down and gets this competitive streak going!.Version: 4.0.007
✓ App keeps shutting downHave had this app for years. A friend and I are in a one-month challenge but as of today, upon checking stats, the app keeps crashing. I deleted app and downloaded again. Tried to get support via Zendesk, but my credentials (which are the same for LoseIt app) is not working. Tried looking at support pages in app (but app continues to crash). Please get some attention on it..Version: 23.03.02
✓ App Deleting PointsThe app keeps reducing my prior day points. I have synced my app on the history page but that doesn’t update prior day points. I have deleted the app and reinstalled which worked once but hasn’t worked since. This seems to be a bug that happened in the March Challenge. In addition to the app deleting my hard earned points, there are days that I clearly exceed my point goals (based on Apple Rings app) and Challenges does not give me the full points earned. Very Frustrating! I have been using this app since June 2020 in a very competitive group competition. I have been happy with the app until March 2021 when these bugs appeared. Please fix!.Version: 21.3.3
✓ Too many syncing/scoring bugsHave used this app for years with employer and friends, and this is the first time I’ve experienced so many bugs. First, the time it takes to data to sync is bonkers. Almost have to close and reopen a handful of times before it recognizes anything that’s logged. And secondly, the scoring is way off. My wife and I log the exact same foods and recipes, and see major differences in scores. Very frustrating..Version: 22.8.15
✓ Not fair on larger individualsA very nice app and somewhat reasonable challenges, however, for thinner individuals, it is easy to complete max points due to lower weight size, however, this exceed 100kg, will be hard to cover their goal 3 times for max points 233 Ibs x 2 = 466 Target calaries burn, then x 3 = 1398 calaries just to get max points compared to someone who is 70kg! I let my teams down and asked to leave many times because it's hard to hit 1400 calaries a day for someone who is trying to loose weight..Version: 22.12.22
✓ Was awesome…when it workedMy sisters and I started using this app with Lose It to get us on a path to better fitness. It’s been both motivating and fun to do with them. That is, it was until a week ago when the app started crashing every time I tried to open it. Sending in a log of the app as requested was no help, they just said they were underfunded so no idea if they would ever get to fixing it. I’ve deleted and reinstalled multiple times, turning off the phone in between. I deleted all 3 apps (Challenges, Lose It, and Apple Health) that work together. Every time I reload and log back into the Challenges app, it’s fine until I get to the part where I turn on Health permissions. Then it’s back to crashing. The only work around I’ve found is to turn off food nutrition sharing to Challenges in Apple Health, but that breaks the ability to record anything but steps. Time to find a different app, I guess. I like this one enough to pay for it, but glad we were still testing it out before I subscribed to Lose It..Version: 23.5.02
✓ SyncingIt’s not showing up on my Apple Watch.Version: 3.1.2
🙂 Challenges - Compete, Get Fit Positive Reviews
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⛔ Challenges - Compete, Get Fit Problems
