Screen Time Parental Control App Negative ReviewsScreen Time Labs

Screen Time Parental Control Negative Reviews

1.4
1.49645 star

Total 149 Negative Reviews

Screen Time Parental Control App Complaints & User Negative Comments 2024

Screen Time Parental Control app received 149 complaints, negative comments and reviews by users. Have you ever had a bad experience using Screen Time Parental Control? Can you share your negative thoughts about screen time parental control?

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Screen Time Parental Control for Negative User Reviews

AwfulAwful app my mom blocked my phone. Unblocked it and now I have to reorganize my whole phone!!!! My mom downloaded this app and now I have NO privacy😡 DELETE THIS APP AND NEVER GET IT BACK TRUST ME!!!!.Version: 3.63

RubbishUseless.Version: 3.49

DécevantJe suis très déçue de cette application. Au début tout fonctionnait bien mais j’ai du reset la tablette de ma fille et la fonction de blocage ne fonctionnait plus. J’ai tenté de contacter le service à la clientèle et tout ce qu’ils me disaient de faire était de déconnecter et reconnecter l’appli. Ça ne fonctionne toujours. Très déçue parce que j’avais un abonnement et au départ c’était parfait..Version: 3.49

Fantastic in TheorySuch a buggy app. Would routinely lock out devices and then not allow them to be logged back in. Ended up having to uninstall, which was very difficult. Pity because it was an amazing idea..Version: 3.26

THIS IS THE WORST APP EVEROne Saturday my dad made me get this app at first I was like ok he’s just managing how much time on using on my phone but I have OCD and if ur like me then u always need to swipe up to so u feel like ur organized but when I did it with the screen time app it deleted ALL my apps and when I go back to the screen time app to get all my apps back it mixes it them up and it annoys me very much because I have a folder for everything and seeing all my apps all mixed up makes me sad because I worked hard on trying to organize them into different folders. It also doesn’t let me go on safari to research things because I’m a curious 12 year old in middle school and sometimes I get in trouble for not doing what my teacher tells me to do because THE STUPID SCREEN TIME APP DOESNT LET ME GO ON SAFARI. It also has been tearing my family apart I rarely ever talk to my family anymore because I’m trying to fix the mess the app created. It also teaches kids to be sneaky and start lying and sometimes a bit sad because kids can’t talk to their friends. So parents, if ur reading please look for another app to manage how much time your child is using on their phone. Thank you and I hope this helped.Version: 3.57

DO NOT INSTALL Ruined my iPadAll was going well, the app temporarily 'erased' apps during the set time. But when they reappeared, all folders were permanently gone and apps just came back alphabetically ordered. Even worse, not all the apps have come back! There is a fix but I would have needed to know about it before this happened and there's nothing at all in the setup instructions about installing the fix before it destroys everything. Now there are 12 pages of apps that need to be sorted back into manageable order, and many that are just not there. So much for limiting screen time..Version: 1.9

Beware!What a nightmare!! Erased apps, locked my kids phone for no reason and gave me zero information about what apps they’re using. No ability to restrict access to a specific app. Huge waste of time and money!!! Still trying to get it off our phones- might need to factory reset! Awful!!!.Version: 3.72

My daughter has no access to her appsI downloaded it because both my kids were on their devices too much, my daughter’s phone has this app but it completely restricts her and does not let her open her apps. Even if she didn’t swipe away the app on the background it locks them away and after getting them back again they go back to being locked in a matter of seconds. I chose a few certain apps to be left for when they are shut off because of her anxiety she listens to music when she is stressed. The wifi was completely cut off from her phone and data wouldn’t work. She has multiple panic attacks during this time when she had no one with her as she couldn’t listen to music. This app doesn’t help at all..Version: 3.70

TerribleThis app is extremely terrible due to the fact that it deleted my child’s apps. It was a good idea which, if it worked then it would be extremely useful. After restarting, deleting the app, and disabling some features it finally went back to normal but I definitely don’t recommend..Version: 3.72

Don’t download itIf you install the app it won’t let you install nor delete anything.Version: 3.63

Not worth itApp worked a little but is very clunky and slow. Not recommended as it can drive you bananas if you can't make changes fast..Version: 2.20

Terrible appI don’t normally write reviews good or bad but this app deserve a bad review. After 30 minutes of downloading it, I decided it was not for my family and when I deleted the app, Screentime took over my iPad and deleted all the apps on it! I can’t undo that for the moment and I am waiting on an answer from the company! I see some people had the same review 2 years ago, so nothing was changed in that time! My advice don’t get it!.Version: 3.49

Terrible appThis app is absolutely terrible it deleted all of my apps TWICE and ruined all of my folders and took me forever to fix and did not even work..Version: 3.72

My daughter deleted the app within 5 minutes without even tryingUpdate: I tried the Our Pack app and it was deleted the same way even when the phone was limited by the app. My daughter is just an average kid. Unless you could order your child to not to delete it. It is useless. My daughter is addicted to play games on her Iphone 6. She could play 8 hours a day. We have a hard time controlling her. If we took her phone away, she would cry and refuse to eat. We installed this app and hope to limit her game time to 1 hour per day. It looks like it would work and it looks like it is more advance than other apps available. It is also the most expensive once the trail is over at $4.99 per month. If it works, it worth $4.99 per month. However, my daughter figured out how to delete this app in less than 5 minutes. I installed it back and she deleted it again the next day. She told me she just Googled "How to delete Screen Time" and it came to a two steps instructions right away. That is way too easy. There are many people posting the cracking instructions. Screen Time should make it undefeatable first before release it. Literally all one needs to do is go to Settings, then General, then delete the Screen Time VPN and it disables everything..Version: 2.99

Full of bugsThis app would be great if it actually worked but it doesn’t. The only customer support offered is by email, you wait weeks for a reply, and then only receive a stock answer asking you to delete and re-install the app (which doesn’t fix it). I have asked for a refund of what I’ve paid as it was a complete waste of money but doubt I’ll ever see my money again. Please don’t waste your time purchasing this.Version: 3.69

TrashThis is so bad it did automatically and broke my phone I can’t turn on wifi off le plz don’t download.Version: 3.49

UnsureWhilst this app promises lots of excellent features and functionality, it has made my sons phone behave erratically and when he 'gets his apps back' they are not in the folder and order/arrangement he likes. I can imagine how infuriating this must be, I would appreciate some dialogue with the developer somehow though as I would consider recommending this in e-safety sessions I run around the south west, but the bugs need some work first. I cannot rate it higher than I have at the moment because it has caused some negativity for My son when I trying to promote safe and purposeful use of his phone, he is frustrated that it no longer feels like his own device..Version: 2.82

Do NOT downloadThis app caused nothing but issues. Constantly locking apps and not allowing me to delete it without locking everything. I downloaded to manage my kids iPad use but it started locking everything before I had set it up..Version: 3.49

Terrible appOne of the worst apps I have ever seen! During online learning, I downloaded this app to control my son’s screen time exposure, at first it was great, but then it would take screen time away from my son for no reason. At 9:30 on the dot, this app would block all of my son’s games and webs. I have deleted it on my phone and I have also got rid of the app on my son’s phone multiple times, but it would always come back at 9:30. It is almost impossible to delete. I have tried many times. During the day, it would not be on my son’s phone but at 9:30, it would reappear. One of the worst apps I have ever seen and I still regret not looking at all of the reviews before downloading it.Version: 3.63

Wouldn’t download appThis is so crazy. The app would not download. Tried a few other apps that loaded perfectly. Has to be a screen time problem..Version: 3.70

WHAT A SHAMOkay, so the app was great for the first two days I used it. I don't have kids, I was using it for myself to force me to study. However, THERE IS A MONTHLY CHARGE TO USE THIS APP. I only found out by accident!! The app is very careful to hide that you could be charged as much as THIRTY QUID A MONTH. WTAF!?! It appears free but IT IS NOT! You only get 14 days to use the app before it starts charging you; there is no free or "lite" version and THAT IS CRAP. Secondly, every time you place your phone on lockdown, when the time limit ends, all of the apps have been randomly assembled. If you've grouped apps together, the little file/box has been deleted..Version: 3.02

DisappointingI signed up and paid for a year’s Premium membership. I believed I could then have all services including location of my child’s device. After a week it went and said my trial had expired. I contacted customer service and they said as I’d purchased through the Apple App Store then it didn’t come with that feature. That feature is £9.99 extra and I decided to pay for it. It isn’t working and I sought a refund by customer services said they can’t issue one and I have to go through Apple but I’ve no idea how. I’m really unhappy about the way it was advertised what you got with premium and now I can’t resolve it..Version: 3.49

DO NOT DOWNLOADIt didn’t work and it takes ages to find out how to unsubscribe. It blocked ALL apps and if u un instal it it only makes it worse because you can’t re install it to shut it down. I would rather eat my own teeth then deal with this app again!.Version: 3.49

Something went wrongAfter I downloaded this app it deleted my apps it said tap to get them back but 3 minutes later there gone again the only way I could get rid of it was to delete the profile.Version: 3.03

Don’t download this appAfter downloading this app I have had multiple problems, with my device including losing more then half of my apps and I can’t get them back after deleting the app. Also when I’m searching the web it just goes straight onto this website, saying sorry we couldn’t get your details. I wouldn’t recommend this app..Version: 3.57

Do not buyTerrible application. Never connects to kids phone and when it does it makes the kids phone disabled saying it’s the kids fault. Then you have to do a song and dance to get it working again. Don’t buy..Version: 3.69

Avoid this app. Security breachIf you are reading this before installing the app.. stay away and avoid downloading it. The app completely took over my phone and all my app was removed. It took over my phone with VPN connection, my WiFi/ 3G network/ iPhone setting. I had to completely eraser my phone to factory settings and restore from backup. It took me hours to sort out, resulting changing all my passwords as I would not know what information they collected from my phone using VPN connection. It’s clearly a security breach and no option to disconnect VPN connection even after I manually stop VPN connection numerous time, it would connect automatically. A very bad app with poor design..Version: 3.12

Horrible appThis app is horrible. I can’t access any of my apps anymore because a restriction has been put on them. I can’t re download this app for some reason it sucks. Don’t get this ap you’ll regret it..Version: 3.61

SkipI tried installing this app on my daughters iPhone. A complete nightmare!!!! I kept getting a red flag so I reinstalled the app 3 times. No fix. Horrible customer service and tech support. Move on!!!!!.Version: 3.72

Do NOT recommendWill not work properly on either of my kids’ phones. Absolutely no reply from customer support. Horrible app, horrible support. Avoid..Version: 3.61

HardIt’s hard to set it but but it is worth it..Version: 3.49

TerribleReally awful. It has some good features, but they aren’t worth anything if they don’t work. It was totally unreliable. Glitches constantly. Only lasted 24 hours before I removed it..Version: 3.49

Too buggyThis app has made my life miserable. I would rather have nothing at all to monitor screen time for my kid than to hear the constant crying when the apps disappear every 5 minutes - even when there should be 2 hours of time left on it for the day. The only way to get it working without an issue is to turn off the timer and put it in “free play mode” all the time, which basically gives them unlimited time and completely defeats the whole purpose of the app. It worked fairly well during the free trial (there were a few issues, but they were not unmanageable), but it seems like ever since I paid for a month of access the issues have been constant. I was also under the impression that you could lock some apps but not others (like educational apps) when their time is up, but that is not the case. It’s all or nothing. I am canceling my subscription even though I just paid for a month of access two days ago because the constant crying and hassle of having to reset the app every few minutes is just not worth it to me. The iPad is only a year old and has the most current OS so I don’t know what the problem is. I will be looking for another screen time monitor that is not so buggy..Version: 3.61

EXTREMELY MADTHIS APP IS SO ANNOYING YOU DONT GET ANYTHING FROM IT EXEPT A HEADACHE IT TOOK OVER MY ENTIRE PHONE AND KEPT SAYING MY TIME LIMIT WAS UP WHEN I JUST GRABBED MY PHONE IT CONTROLED WHAT U COULD INSTALL AND UNINSTALL IT WAS LIKE A VIRUS IT WOULD NOT LET U DELETE THE APP OR ANY OTHER ONE IT TOOK SO LONG TO FIND A WAY TO REMOVE THIS APP FROM THE PHONE DO NOT I REPEAT DO NOT GET THIS APP IM VERY UPSET 😾.Version: 3.72

Not very goodTried this on a few iPads, I work as I.T. support so I'm fairly open to new apps and making them work. Basically on the 14day trial of premium it locked up the iPads, the app was locked and the online instructions to unlock didn't work. I spent an hour trying to fix it but unfortunately had to remove it before the kids came home from school.. It looked good, just doesn't work for me. Seems to run a VPN, but for some reason the wifi got knocked out and most of the apps disappeared. All back to normal after uninstalling the app, disabling the VPN and restarting. Shame, it seemed to do what I wanted....Version: 2.99

DO NOT GET THIS APPThis app was horrible. Me and my family used this app and we had to accept this app from going into the hard drive of our iphones. It locks you from using any apps you download and you get stuck in a loop of not being able to use your apps and deleting this app to re installing itself. It’s scary and shouldn’t be good for your phone. Use the settings screen time instead IF YOU EVER GET THIS APP LISTEN UP PLEASE. If you have an Apple IPhone or IPad, here’s the steps to getting back all your apps. Don’t make the same mistake that I did Settings > General > Device Management. It will show Screen Time. Press it and press REMOVE.Version: 3.49

Don’t DownloadI downloaded screen time and tried to use it, it blocked all my apps- I couldn’t even search on safari! After a while of pressing “get your apps back” for ages, and it letting me go on my apps for about 2 minutes, I had given up. I deleted screen time, but it thought I was a child trying to get rid of screen time! IT RE-DOWNLOADED ITSELF AND TOOK MY APPS AWAY AGAIN!!! I had to go into screen time again and sign in-just so I could log myself out again! Eventually, about a week later I somehow managed to delete screen time and get my apps back, and I don’t even know how, I tried so many times. I wish I could have a star rating lower than one. In conclusion, DO NOT DOWNLOAD THIS APP!!!!.Version: 3.49

Please contact me!!!I Downloaded this app, set everything up, even paid for the extra stuff. It worked great during the trial but after that it logged me out and now it will not recognize my email to allow me to log back in and change settings. I am very unhappy with the app and their service department. Please contact me ASAP so I can delete this app..Version: 3.72

Annoying not working as expectedThis app is not controlling my sons iPad as it should. It won’t give him access when we give free time and it’s difficult through my app to save New blocked times. An absolute waste of money.Version: 3.49

TORTURE!Do not get this app it is terrible.Version: 3.63

Very GlitchyWorked ok until I tried to change settings or add a device. The email I get that shows me what apps my daughter has been on, doesn’t reflect what she does on the new devices. Also, I changed her free time schedule for summer and it keeps using the old schedule. I even deleted the old schedule and reinstalled the app..Version: 3.72

Don’t downloadIt has deleted all my daughters apps even when we restore them it continues to delete. It doesn’t work for IPhones 13-16 os. Even when you download their “fix it “ app.Version: 3.72

Not RecommendedHad difficulties setting up this app, which got resolved with Screentime's help. But then after this my son could not access his apps even when he was not blocked. We would then have to enter Screentime to free up his apps, but sometimes Screentime would not let him log in and retrieve them. Just a complete hassle..Version: 2.61

HORRIBLEIt locked my sisters phone and I can’t do anything now. have to get a new phone.Version: 3.63

Not good for iPhone devicesThis is app doesn’t work well with iPhone. My child has an iPhone and the app always shows offline or 0 mins used even when he is on his phone. It will block certain apps during bedtime but I cannot set which app to block, it’s an all or nothing type of deal. The worse part is that they don’t have a monthly plan, so I paid for the whole year upfront and now I’m stuck with an app that doesn’t do what it claims to do. If your child has an iPhone, research other apps..Version: 3.72

WORST!I got the app and after a bit I decided it’s not for me. So I deleted it and that was it. The app stayed and deleted all my apps. I reset my phone and still I had VPN. My mum is the best and got it back. I have never hated a app so much. WHATEVER YOU DO, DO NOT DOWNLOAD THIS..Version: 3.49

AppI hate this app! It’s so stupid! Take it down now!.Version: 3.63

This app is horrendousDont even think about getting this app like I want to give it negative starts its stupidly bad. My parents said this app won’t delete my apps and stop looking at the comments so I believed them and soon after all my downloaded apps deleted.Version: 3.63

Useless appThis app has not been helpful and my tween has repeatedly been able to override any type of settings we’ve used. Please parents don’t waste your time..Version: 3.72

Bad appHorrible don’t recommend.Version: 3.57

Developer needs to stop blocking apps unnecessarilyEver since I downloaded this app for my child, it has constantly removed my child’s apps, even though we never even touched it. We did not swipe it up (IOS) and it still crashed constantly, bringing down most of my son’s apps with it..Version: 3.32

DO NOT DOWNLOAD😭Do not download this app! It is so bad 😭 every time when I open a app it waits for about 5-10 seconds then closes all your apps and you have to try to get them back but it repeatedly closes every app and locks it! Please don’t get this app and consider another..Version: 3.63

This app is not ready for releaseI was very disappointed with this app. I tried the Premium trial and found it to be unreliable. Frequently, it would lose connection with my child’s device so the time limits didn’t work. The Bed blocker feature (an unfortunate choice of name for the UK!) turned itself on correctly but turned itself off several hours late. I’m sure that with some more investment this app could be made to work but in its present state it is not fit for purpose and should not have been released. A word of warning also: the app invokes VPN on the child’s device..Version: 3.63

DONT GET THIS APP!!!I downloaded it and after a few minutes it started messing up my phone. It started by turning on vpn and not connecting to any wifis. Then it deleted most of my apps and I went back to the app and it said 'press to get all your apps back' I ended up doing this for about 10 minutes of it redownloading and deleting them again and generally making my phone slow. In the end I had to restore my iPhone with a previous backup I had but it took me about half an hour to set it up. What I'm trying to say is just find a better one that won't delete all your apps!!!.Version: 3.01

More trouble than it’s worthI studiously followed the installation guide to set-up the app on my child’s iPhone, having first installed the app on my own device and registering an account. It just wouldn’t pair. After an hour, I gave up. I got up the next morning to find the app had blocked my son’s phone, without having set it to do so. Kept trying to reset and make his apps visible, but every time it connected to WiFi it locked the phone again. The app on my device refused to connect so gave me no insight or management ability. Managed to find the uninstall instructions and all now working. Wasted a couple of hours of my life on this useless app..Version: 3.45

It does not fully work (and the developers admit that)Certain aspects of this seem to work, like the nighttime or school time blocks, but the cumulative time restriction (say 45minutes per day) does not, the developers admit this and that they're still developing the product. Not worth touching right now. I can think the 5 star reviews are from shills or those using the one aspect that does work! UPDATE: having not used this app for months it today restricted / hid all apps on my sons iPad! Unsure if this is some purposeful stealth attention marketing stunt. But it shows how poor the software is and gives further weight as to the naivety or fakeness of the 5star reviews..Version: 2.22

Timer with drop outsDid what it says but with version updates it was temperamental and kept requiring synchronisation which is annoying!.Version: 3.49

Worst appThis app shows us that our parents dont trust us and this app also took some of me and my sister’s time away even though we didnt use our ipads.Version: 3.49

I’m not so happyIt’s good that this app is helping with me and other kids screentime but it keeps deleting my apps so I deleted it I thought it was a virus for a second so what I’m trying to say is that they need to fix this a little bit.Version: 3.49

Bad appThis app didn’t work it was super glitchy and kept blocking my apps for no reason bro.Version: 3.70

Doesn’t workI really wanted to live this App, but most days it didn’t track usage. The pause feature is great, but it seemed to stop the app from recording his much time is being used. Example: my son is on iPad right now, it says inactive. He’s been in for about 30 minutes snd the usage time hadn’t moved/changed. Thank goodness this is just our trial period, I would be mad if I paid for a service that didn’t work. I guess back to the drawing board to find a screen time app that works..Version: 3.70

Worst app everThis is the worst app ever if you guys have made ur iOS 14 themes on ur lock screens this deletes all of ur work and doesn’t let u use anything including the wifi or texting or calling on ur phone worst app ever never try this.Version: 3.63

DO NOT USE THIS APPThis app randomly and VERY FREQUENTLY stops working. All of the blocked/restricted apps will still work on your child’s device but it will show on the parents device as blocked. Constantly (once or twice a day) will need to delete and repair with child’s phone before it starts working properly again. Complete waste of time..Version: 3.63

GarbageIt deletes my apps then I can’t even text because it takes all my wifi away..Version: 3.62

Does not work, flakey, rubbish.I really tried to make this work but frankly it was a waste of time. Whilst the developer has made an admirable attempt to try and hack a screen time-limiting parental control together, the reality is that the iOS platform doesn't provide the necessary system access. If a child deletes (or just closes) the screentime app on their device it stops working. Even when running the timing itself was dubious - often allowing access for longer than set. I’m seriously annoyed that apple have decided not to provide decent parental controls on iOS devices and I’m afraid screentime is easy bypassed and pretty rubbish as a result. And lots of emails telling me to ‘grab the divide and open screen time again’ isn’t a credible solution. I wanted something I could install and then forget about. This isn't it..Version: 1.12

AppsThis app is really annoying when your parents haven’t set a time because for me I can’t use my apps because they keep getting deleted by screen time. Even when I deleted screen time, it came back and kept deleting my apps which was infuriating since I had paid for most of them. It is silly because you can’t sign out of screen time. It even blocks using safari or the App Store and you have to keep reloading your apps to get them back but they only last for a few minutes until you need to reload them again. I think they need to improve it so that it is not in control of your apps..Version: 3.49

NightmareI installed this app. After doing all processes, whitout any notice, all the apps from my son's ipad were disappeared. I tried to get them back by diong the instructions the main app gave me. But none of them succeeded. After an hour attempt, finally i could do it. But again when my son was playing, all apps disappeard. This time after another attempt, i deleted this app from my son's ipad. Imagine all the worries of my son about his games that might have disappered permanently during the processes which made me unable to install the better one. Nightmare is the name of this app..Version: 3.08

Not user friendlyCould not work it out how it works. When I finally thought I figured it out (put on school hours mode, game apps hidden) but when I unlocked the screen time and put in free time mode, nightmare!!!!!!! All the apps out of the folders just loose across 5 pages of the screen. Uninstalled straight away! No thanks!.Version: 3.72

Question?I want to try first I like to pay monthly but my concern is that cancellation.If I choose monthly payment can I cancel anytime no charge?.Version: 3.61

Only 1 star as I can't rate it 0I used this app quite successfully last year but it has definitely changed for the worst. It now hides all apps if the kids accidentally swipes it closed. The only way to restore apps is to delete device management, the app and close the vpn connection. I only found this out after an hour of great frustration - we only used it for 2 hours! Do not download this app and definitely do not make the mistake of paying for the annual subscription - £43 wasted and a load of stress added to Sunday evening that I didn't need... Update - after several emails to developer, we are 5 days on and my child still has no access to downloaded apps, despite following the app and profile management delete instructions to the letter. All downloaded apps remain hidden and not accessible at all, even after settings reset. Developer has not been helpful and we're about to do a hard reset on the iPad which has distressed my child greatly as she will lose 2 years of Minecraft builds as it will not let us back up iPad or re-download apps, or even access the App Store. Basically it's a broken iPad unless we wipe the thing and start from scratch. I've wasted over 10 hours trying different fixes - nothing works. Do not download this app..Version: 3.12

Screen Time appDO NOT USE!!! Worked brilliantly to start with but then it kept trying to get me to upgrade to premium (annual charge) and I’ve had nothing but problems since. On my daughters iPad It permanently says ‘Screen Time has blocked my apps’ and I follow instructions on screen but everything is still blocked. I’ve deleted the app on her iPad but it reappears straight away. It won’t let me log into my parent account, it keeps saying the password is wrong but it isn’t! I’ve reset my password several times to keep being told the password is wrong. At the moment my daughter cannot use her iPad at all. Extremely frustrated, I wish I’d read the reviews before I installed it..Version: 3.49

Absolutely TerribleDo not download this app! It deletes all of your other apps and is very hard to delete itself it asks for lots of personal information and is just plain creepy Do not download his app.Version: 3.49

Doesn't workI am a kid with this app and when i turn it off it doesn't give my apps back!.Version: 3.62

Doesn’t workI don’t see the point in this, it doesn’t work, it shows stuff when you first set it up, then it stops working! So annoying! You cannot track web history or Apps used! There is no point in this app!!.Version: 3.49

Don’t get this allI cant get my apps cause of this stupid thing. causes more issues than anything i die recommend it !!!!.Version: 3.49

Worst thing everDon't get this app it bugs and you lose all your apps I recommend not to get this app.Version: 2.36

DO NOT RECOMMEND!!!My dad put this app on my phone and ever since it has been changing my account information on iMessages without my permission and blocks all my apps without me or my dads permission. It also changes where my apps are on my phone and takes away my widgets. Don’t recommend for the price and a definitely a waste of money. DO NOT USE THIS APP!!!.Version: 3.72

HorribleGot his app thinking it was a good trustworthy app by the app cover but when I downloaded it my apps were disappearing and the wifi would turn off and on. It was so creepy. Make sure you never download this app..Version: 3.49

BadTerrible would rate it zero if i could, it randomly locked apps when my son had been on them fir 10 secs.Version: 3.72

I hate this so much do not downloadIt’s so annoying it just deletes all my apps every time I go on my iPad I want to burn it it just frustrates me all of the time I hate you screen time with a burning passion.Version: 3.6

Earth to controlThis app has helped make sure my child gets her chores and school work done. I am only giving 3 stars because it does glitch out a lot and locks her apps out even when she hasn’t swiped the Screen Time app away and I haven’t locked her out..Version: 3.62

IvnhrtI don’t like this setup for IPhone. It doesn’t load. There is not an app for ST Kids to download on iPhone. The only app is for the parents. Then there is no phone number for customer service to contact for help. I don’t understand why it takes 24-48 hours to get help. That isn’t helpful. Would not recommend..Version: 3.69

Do not get this appThis is the worst app ever i signed up and then I swiped up the app and it made all my games disappear plus if you just try to delete it all your games disappear and when you get them back the app is back to.Version: 3.49

Potentiel ratéC’est plate. Une application pleine de potentiel mais qui ne fonctionne pas bien dutout. Et on nous charge pour quelque chose qui ne fonctionne même pas plus que la moitié du temps. Très déçue..Version: 3.72

Nice at firstIt was amazing at first. Then my in-laws butted in and tried to delete apps…. Became a hassle and my child couldn’t use his phone anymore. I tired all the faq’s I tried talking to someone. It kept my sons phone locked. Had to cancel the subscription just to get his phone to work again..Version: 3.72

Lost ALL my dataI lost everything and I can’t get into the App Store in my iPad. I’m on my phone. I can’t uninstall it and it deletes all the apps. And you can’t even go safari. If you try to get your apps back it will say that you can’t because the safari password is invalid. How stupid.Version: 3.62

Good idea, poor conception!Downloaded this as I like the idea of being able to limit my child’s time in front of her phone. But it is so flawed it is simply not worth it. For a start the app will block your child’s phone if they accidentally swipe it closed; we all do that and it’s just a pain deactivating it again. Then because it has to be controlled from your phone, it creates a VPN, which then seems to prevent the phone from connecting to anything via WiFi or data, meaning that when your child “accidentally” deletes the app, you cannot re-download it without deleting the phone from your screen time app, re-downloading the app on your child’s phone then setting it all up again. Pointless, needless merry go round and it convinced me it was far easier to just take their phone away rather than bother with this app..Version: 3.12

Whenever i swipe on the screen it deletes my appsWhenever i swipe on the screen it deletes my apps.Version: 3.57

Can’t contact anyone! Don’t downloadCan’t delete app and have written emails with no response!.Version: 3.72

Why would anyone do thisWhy would you do this at all, this is running peoples life’s, it erased all my apps and I can’t enter safari it totally destroyed my ipad.Version: 3.21

Horrible appTerrible would give zero stars if I coukd.Version: 3.70

DO NOT DOWNLOADSo I downloaded this to control my own screen time as I spend a lot of time on my phone. Within a day of getting it it deleted all of the apps that I had made on shortcuts and deleted all of my widgets. It took me over an hour to fix. (Edit from a year or two later - my phone still has a setting the prevents my apps from working after a certain time that I cannot figure out how to turn off which only happened after I downloaded the app) I also couldn’t sink my phone which you need to do for school. Let me tell you it deleted hours of work within a span of minutes I absolutely hate this app do not make the same mistake I did. Might I also add that it doesn’t actually work you cannot give your child more or less screen time and when you want to delete it even if you delete the account it still works so you need to go into settings and remove it which might I add is blocked so it’s a mess of an app I REPEAT DO NOT DOWNLOAD THIS APP!!!!.Version: 3.72

This actually sucksEveryone whose parents forced this app, do a factory reset on your phone. your welcome.Version: 3.49

Needs some work on IOSThe apps works well for most of the functionality. Most of what you want is in the premium service. Lockout times, daily limit and play/pause functionality works well. The task function doesn't seems to work to well. If the iPad is locked and I approve time it doesn't unlock. The kids cannot complete a task once the iPad is locked, so it'll they run out of time and want to get extra time you either need to turn access on or they need to wait until the next time it is active. Premium advertises that you can see what is used, I cannot see which apps, but I can see they are on , so monitoring is not working as advertised..Version: 1.1

Do not buy this appThe app took away some of my apps for no reason it will take away widgets.Version: 3.72

Literally Making Teen Lives Everywhere HellParents are able to track where the iDevice is and read all of the iDevice’s messages. This app is causing teens to hate their parents because their parents are absolutely disrespecting the teens privacy..Version: 3.61

Too many glitches and work aroundsTook my child 2 days to work around this. It inconsistently monitored and limited time on the device. Has some great ideas and potential options but too inconsistent to make any changes to behaviour..Version: 2.0

TrashAbsolute trash.Version: 3.62

SUCKSSSS🖕🏿🖕🏿🖕🏿🖕🏿This app is ruining my life BRUH like my mom legit stalking me with this, smh delete this trash app.Version: 3.62

TERRIBLE..As a child user of the app it randomly locks out all apps whether the parental figure has paused the time or not. my mom has never paused my time yet my apps lock out and glitch . my phone is stuck without the apps right now because i accidentally deleted the app from my home screen now i can access it or anything..Version: 3.72

No❤️Your wrecking my life.Version: 3.62

Worst app everI have a kid and I've set the time to what I want and every 5 seconds it puts all her apps in the app and I can't get them out. I hate it so much.Version: 3.01

Very disappointingInitially it seemed great, good UI and fairly easy setup. However then it all goes wrong, numerous problems. When switching off all child settings, it always requires hard restart of that iPad at least once. Try explaining that to a 6 year old. The on-off parent interface seems intermittent, sometimes it works, others, not. Furthermore, there is clearly a problem with the 'profile' feature which it requires you to setup. It boots out of apps even when disabled, and then blocks all apps, despite all settings being set to 'off'. All devices using iOS. Trialled on both children's iPads for several weeks. The trial failed. Definite avoid..Version: 2.9

Why Does This Exist????Ok! So I have a screen time limit on my phone already!! And I don’t like it and it is not fair because I’m a teen and shouldn’t have it on my phone!!! This shouldn’t exist!!!!! But the app is good!!.Version: 3.49

This SucksThis app glitches ALOT and will lock my iPad for a full 24 hours randomly. Without my mom even pressing the button. It does it’s job like 4% of the time. As I’m writing this all my games are locked because the app glitches..Version: 3.63

Doesn’t work as advertisedInstalled it on my phone as the parent and the. My sons iPad. Once we had it all set up I tested the pause feature which should not allow him to do anything and he was still able to open apps. He could even delete the app without any issues. Not a good app. Especially for paying a monthly subscription..Version: 3.63

HiHi.Version: 3.72

Uh HELLO?Recently my brother put this app on my tablet and for the stupidest reasons he would lock all my apps just so I can come down for dinner!! This is not fair 😠.Version: 3.61

Useless - don’t waste your timeDoesn’t work on iPad or iPhone These guys need to ensure your software works before releasing it. Great concept but finish writing software before releasing it.Version: 3.24

I can’t find the kids app anymore…help? I’m on appleHelp please- where is the kids app in the apple App Store ?.Version: 3.72

Doesn’t openIt doesn’t open. I click on the app and it sends me back to the home screen I can’t even set it up..Version: 3.70

AwfulProbably one of the worst apps I’ve ever downloaded it locked me out of everything and it’s very confusing!!! DO NOT RECOMMEND.Version: 3.49

Can’t swipe upGo to the second paragraph to start reading if you would like to save time. i am 14 and my mother has decided to have me download this app so i don’t spend every waking hour of this summer on my phone. which i understand and am completely okay with. i have no problem having an app on my phone which helps my mom track my use, that is okay. but, i always clear out my apps. always. you know on an iphone how you double tap the home button and swipe up on all of your apps to clear them out? yeah, i habitually do that to save power on my phone and feel less cluttered. most people do keep that cleared out, in fact. well with this Screen Time app, if you “swipe up” on it to clear it out in your app switcher, it will DELETE ALL OF YOUR APPS. you have to go back into the Screen Time app to get them all back, and if you’re someone like me who keeps all of your apps in folders, or if you just have some folders in general, getting those apps re-sorted is extremely time consuming and ANNOYING. if you, again, are someone like me who has muscle memory of clearing out your apps and can’t NOT do it, i would HIGHLY recommend a different parental control app. this is just bothersome and very, VERY frustrating. thank you for your time, i hope this helped..Version: 3.49

AppallingI installed this on my own phone in order to manage my phone use, and even being both the “parent” and “child” I found the experience horrible and incredibly frustrating. I hate to think how many family relationships have been destroyed by this app. The app blocks you out for no reason (developers: of it’s not set up properly, tell the parent!! Dont just block the child, that is a horrible UX) and even when set up properly, each time it is activated it unorganises all my apps and changes their settings without my approval. Truly a horrible app, please don’t inflict this on your children..Version: 3.49

Can’t rate it zero so ⟟ have to rate it ⏃ oneIf ⟟ could rate it, it would be in the negatives, just like how ⟟ would rate my ex. ⟟ LOVE the fact that as soon as I get on an app after playing ⏃ game for thirty minutes it tells me that I’ve run out of time..Version: 3.72

Was great. Not so now!Great app that worked really well until they decided to make it look nice which has completely ruined it! I use it mainly for the bed blocker but since the removal of the sliders to set the times it takes 3 or 4 attempts to enter the specific time you want as the times on the buttons are useless to me I was told it was due to be fixed but it hasn’t yet. The app blocker is really good but why the need to change it all so radically just for the looks?.Version: 3.26

0 Stars Not An OptionSuch a frustrating experience with them - including several of their tech support personnel and whoever works in billing. There was a problem with the app that couldn’t be fixed. I worked with them for months, going back and forth with emails, screen shots, following their directions to uninstall and reinstall the application numerous times (we have five kids, so multiply by five kid devices and two parent devices). In the end, they were unable to resolve the issue. I asked for a refund, and was told I would have to go through iTunes since my purchase was made through the App Store. They emailed me a link to specific instructions, which I followed. Because their attempts at resolving the issues had taken so long, it was beyond the number of days to be refunded. I was told I would have to file a dispute with iTunes against them since it was beyond the days to be refunded. After telling me that I could be refunded, Screen Time fought the dispute, which caused Apple Credit Card Services to reject my card number for fraud, and therefore turned off all of my apple accounts because it stopped payment on iCloud Storage. It has been a frustrating experience. I would recommend that people look at a different app that has been around longer and that has better guarantees for their customers..Version: 3.62

When the free trial is over you cannot control your child’s deviceThe seven day trial is now over and I cannot change the settings on my child’s tablet. I wanted to allow him to use his device and I have no access to the settings. The app is nice but it’s veeeeery expensive to go premium. I would have paid a one time amount for the app but $7 a month is just absurd. (5years x 12 months x $7 =$420, it’s not worth that, seriously) So I decided I would use the app without all the extra features, but now, I cannot disable the limit or increase it as I please. I am very frustrated! I told my kid he would be allowed an extra tablet time, and I cannot disable the app!.Version: 3.63

App can’t launchHello, I am having issues getting the app to run on my iPad. My iPad runs on iOS 12.5.7 and I downloaded the app. The last update on the Screen Time app was like 1 year ago and no updates have been made after then till date. Can you get the app updated so that I can monitor my kids iPad...Version: 3.72

Don’t downloadMy parents downloaded this apps a few years ago, at first i was okay with I didn’t really mind, but the it started deleting my widgets. Last year my parents deleted it and stopped paying, it still won’t allow me to access 17+ apps even though I am of age. Don’t get this app it is a major waste of time, parents don’t waste your money there are so many better apps out there..Version: 3.70

REMOVE IT FROM APP STORETHIS APP SUCKS I hate it I hate it I hate it. My mom is literally stalking me and not letting me talk to my friends and set my screen time to 1 hour a week. I HATE THIS. Pls pls pls remove it from the App Store. It’s ruining my life 😭😭😭😭.Version: 3.63

Way To Glitchy!!To many glitches. One minute your in the app and next it takes you out of the app to the website. Devices loosing the apps and when u do get them back their all in a new random order. It's never consistent. Still needs a lot more work. Definitely not worth the $7:99 per month..Version: 2.27

Just no.This app doesn’t let you choose which apps you want to keep and which to restrict. I was so disappointed because it didn’t help and only made my life harder causing glitches, apps to disappear, things I set up to disappear and it doesn’t even work with the new iOS 14 update which is SO ANNOYING!! It also sends creepy messages and it always says “screen time is monitoring your activity” and other really weird things. It just never left me alone! It also requests permission to things it doesn’t even need! I’m sorry but it’s a terrible app and so so not worth the price. It’s just a bad app with a good idea but it’s made horribly. DO NOT BUY THIS. I REPEAT DO NOT USE IT OKAY. I promise you’ll regret it..Version: 3.63

Great idea, terrible executionThe idea is great, but the parental app is sooooo bugy and confusing to use that I gave up. Shame, the idea has the potential to reach millions of users but with this app It is going anywhere but to trash.Version: 3.21

Useless appSuch a useless app, I got the premium and paid for it, set the limit for 1 hour a day and my child was on it for 3 hours still going. It doesn't work at all , do not buy it , the free version the first few days worked better than the paid onez.Version: 3.63

FrustratingCome back they said - give us another go we have improved. I cannot see how - I am just as frustrated as when used over 6 months ago. I have managed to get going on one child's iPad, but not on a second iPad of same model and OS. This app is supposed to free me of managing the kids time on their devices - all it has done this evening is put me on their devices for over 2 hours!.Version: 2.65

Really annoyedJust got this for my daughter and it keeps locking the app on her iPhone and causing an issue with the app on mine. Paid for the monthly subscription and 2 hours later having trouble with keeping the dumb app working!.Version: 3.72

Often crashesGood features if it works..Version: 2.98

Not workingI’m trying to use this on iPhone but it shows only iPhone in the logs of the usage can’t track any activity on iPhone at all.Version: 3.72

Pointless and a nuisanceRandomly deletes apps on an iPad when trying to get rid of the app, took our of troubleshooting to fix my apps and delete screen time, not to mention that it's intended purpose is already a possible function in settings > general > usage. 0/10 quit developing.Version: 2.66

WORST. APP. EVER.I never send reviews but this app has completely messed up my kids’ iPad. I would give it 0 stars if I could but had to give 1 as a minimum. Do not use this..Version: 3.49

Nightmare appI installed this app on my daughters phone. It won’t let me change any settings nor uninstall or delete it, Iv been in contact with the developers for nearly a month and they just keep repeating “go to settings and follow the instructions” that’s all well and good if you can get into it Her app usage is 10 minutes per day so her iPhone 14 has basically been rendered useless by this app, please don’t install it, it’s the worst thing I’ve done and still looking for resolution with absolutely no help from developers or so called professionals.Version: 3.72

Not workingRecently I block my children’s phones and they are still able to use them, I’m paying for a service which is sh.t, seems to be going down hill.Version: 3.72

Great concept, poor executionI was so excited when looking at the features of this app, however we have had nothing but dramas with it. Deleting apps off 2 children's phones, sending constant notifications, app not working, counting huge amounts of time for phone use when it was in 'bedtime' mode. Very very unfortunate 😢..Version: 3.08

False advertisingIt worked for a week and now says I have to buy premium to do anything!! All I wanted was a bed time mode for my sons tablet.Version: 3.72

NoIt deleted all of my kids apps.Version: 3.72

UselessHopeless. VPN, which isn't mentioned in description, breaks Internet making the whole thing useless. App reports iPad as locked when in use, doesn't lock or unlock when commanded to and blocks apps when app is in play mode. Hopeless. I don't think this was ever tested at all..Version: 2.69

This app sucksMy mom put this app and it’s thé most garbedg app ever U dont like!.Version: 3.72

Worked well on son's iPad but not on daughter's iPadWhen screentime works, it really does work. It's helped us radically change our 11 year old son's behaviour. However, and there is a really big but. Screentime was too buggy on my daughter's iPad 3. It would regularly 'freeze' her iPad. Then Disorganise her apps from the folders she neatly put them in. In effect, it made her iPad virtually unusable. My son is on a iPad mini 3 and my daughter on an iPad 3. Both have up to date operating systems. Having trialled out the daily screen time feature on Kidslox, it also doesn't work very well on her iPad 3. Basically it would permanently put her iPad into lockdown mode at the start of the day. Now testing Our Pact for her iPad to see if any better..Version: 2.96

AwfulMy parents use this and it’s life ruining.Version: 3.57

Destroyed my iPhones DataHorrible, first it shows that you’re parents don’t trust you. Secondly it would delete my apps here and there and my GMAIL and my SCHOOL WORK (drive, classroom, safari) and on too of that it completely locked my phone. Then i was somehow able delete the app but the vpn was still there and still locked everything. Went to reinstall it and it wouldn’t even let me. Now i tried to reset my phone completely and it wasn’t working either!!.Version: 3.61

WARNING:DO NOT DOWNLOAD THIS APP TO CONTROL YOUR OWN SCREENTIMETHIS APP WAS A NIGHTMARE. I downloaded in hopes of reducing my screentime & gaining a healthier lifestyle, but it blocked my internet & refused me my apps. Other reviews said that their apps were deleted, but luckily my mom figured out that I connected it as a VPN & disabled it before any apps were deleted. It kept on saying “Screen time in monitoring you activity”, & other creepy stuff, & why I tried to delete it at first, it WOULDN’T delete. Thank goodness my mum disabled it. This app was so creepy that I carefully swipe past it every time i see it in the app store & fear of accidentally downloading it again & not being able to delete it. Please, for your own sake, listen to all of these reviews & DON’T DOWNLOAD THE APP, you will regret it if you do..Version: 3.49

How to remove the app it is garbageGo into your settings on an Apple device and click general then go to device management and then click remove management then it will uninstall this garbage app don’t download it in the first place I wasted my calling minutes so now I can’t call anyone..Version: 3.49

Not exactly the bestIf you have to use this to be a good parent, you’re not a good parent, regulate screen time yes but do it on your time, if an app has to do that for you, you are not a good parent, if you don’t have the attention to tend to your childs safety online, you’re not a good parent, don’t download this as it it glitches out all the time either blocking all apps or just not letting you get them back for hours on end Not very reliable 1/5 stars.Version: 3.63

Please don’t use itI want to break my iPad after installing this app it works well with androids but it’s a nightmare with IPads and IPhones.Version: 3.63

Don’t use thisThis app has completely wrecked my ipad and I CAN’T open BARELY any APPS INCLUDING TO STUDY FOR A HUGE NATIONAL 5 TEST THAT I HAVE tomorrow do not download this app.Version: 3.72

HORRIBLEThis app is HORRIBLE. The pause feature is basically the only thing that works. And even still, I once had to redownload the app because when I paused my own phone, it DELETED MY NUMBER from ALL OF MY CONTACTS. The link to the screen time doesn’t work, so I can be on my phone for over 4 hours when my screen time is set to 2. I have ADHD and I get time blindness and scrolling paralysis and I thought this would be a good idea. It wasn’t. Also, when my bedtime lock comes off, sometimes it’ll just make me click “tAp HeRe tO gEt YoUr aPpS bAcK” and it doesn’t work. Don’t get this..Version: 3.72

Horrible AppThis app is absolutely horrible. It doesn’t do what it describes. Very difficult to navigate. I actually paid for 6 months. Had the app for 2 hours trying to manage and navigate through it. I would like a refund. Who do I need to contact?.Version: 3.72

This is annoyingI’m a child but really parents why would you take away your child’s time time away from awesome games and being able to talk and play with your friends.Version: 3.68


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