Direct Health For Patients Negative Reviews

Direct Health for Patients App Complaints & User Negative Comments 2024

Direct Health for Patients app received 19 complaints, negative comments and reviews by users. Have you ever had a bad experience using Direct Health for Patients? Can you share your negative thoughts about direct health for patients?

Direct Health for Patients for Negative User Reviews

✓ Tech supportTech support for this service is incompetent and non responsive. Medici does not meet the needs of our telemedicine service. Updates and fixes are either nonexistent or so slow it would be more effective to build an entire new app..Seasmith13Version: 1.55.0

✓ This site is a scamThis site has a doctor and under the things he can supposedly help you with is ‘covid’ and ‘masks’. After sending my question- all he said was ‘you have to talk to your regular doctor for that’ and charged me $35! I will be filing a complaint with my credit card company..Chumpy the chumpVersion: 1.58.0

✓ Time saver and super intuitiveSuper easy to use and saved me a trip to a doctor. The total time for my interaction with the doctor took about 2-3 minutes of my time. The app worked seamlessly. Would highly recommend. This is an awesome app that I’ll use every time I need to speak with a doctor..Will2213Version: 1.13.0

✓ The name Medici should be your first clueThank god I read the reviews before I added my credit card or was in need of medical assistance. 4 days wait for a response?? Any company that associates itself with the name Medici either doesn’t know that families reputation or worse, endorses their practices..JMcaulVersion: 1.58.0

✓ This App does not workI downloaded the App, then set everything up. I started a chat and answered some questions. Now I can send or receive messages and it won’t let me sign in. They have my credit card info and I don’t know how to delete the information. Very frustrating!!!.MeltolleVersion: 1.58.0

✓ Doctor search by nameThere is no other filter selection to locate a doctor besides location and you have to know the doctor’s name to put in the search box. Only one recommended doctor on the list which is over priced. I suggest that they put a simple button said to covid treatment or prevention treatment. It will thrive!.DatenycVersion: 1.58.0

✓ Servers down?Been trying to reconnect with my doctor and app keeps saying to try again later as they can’t connect with the server. Been like this for more than a day. They need to fix this soon as I have come to rely on being able to talk with my doctor and I can’t get ahold of them any other way at this point. So frustrating..California soulVersion: 1.58.0

✓ Unable to enrollI’ve tried to set up an account but it won’t let me enter my email address as requested. I tried another email address and had the same problem. Not sure what the problem is. Oh well, it looked promising..Non obisVersion: 1.56.0

✓ Set-up FeeThe idea of this app is great. We are a one doctor veterinary office, and we are trying to offer telemedicine during the COVID-19 quarantine. After extensive research, setting up our account and receiving the set-up phone call it was revealed that there is a $495 set-up fee. At this point, we are not going to continue telemedicine once the quarantine is lifted. My only issue is that the set-up fee is not clearly indicated prior to signing up, and at the point it is indicated, you’re far too invested and all of your company information is entered in this application..NicholeyoVersion: 1.37.0

✓ They’re overwhelmedWhen the app first came out, it was great. Max of 2 days for a doctor to get back to you. Right now I’m sick, and I’ve been waiting over 8 days for any response. Don’t waste your time..BobCNJVersion: 1.58.0

✓ Terrible AppThis app is a scam. Do not use it. Your doctor or provider should suggest an app to you. The doctor I found on Medici charged me, never truly filled my prescription (called pharmacy to confirm), and now won’t respond to my messages. I also can’t delete my card off of the app. Customer service is no help. Will be reporting to the BBB as well.KelselselsVersion: 1.58.0

✓ Wasted time - disappointingOver 84 hours now with out a reply, response or even a auto bot msg. App does say that they are very busy and that’s understandable. However listing that you typically reply within 12 hours? Going on days 4 now. Unable to delete Credit Card info from profile, does not even give you the option. No charges have shown up at this time but did contact my bank to give the, a heads up. Four days wasted when we could have been getting real medical help elsewhere..Vicky & DanVersion: 1.58.0

✓ Terrible and no supportI started an account but couldn’t find a Dr only 2 were listed and both were not involved any more so I decided to delete my account so they wouldn’t charge my card well you can’t delete it or edit it or get your card and personal info off of it. I ended up deleting the app and info hoping that will prevent them from charging me! Really terrible app and program imo!.ListttnnnVersion: 1.58.0

✓ No responseI filled out all of the necessary information and submitted a question. It’s been four days and I still haven’t received any response other than an automated one saying the doctor will respond..Tips afterwardsVersion: 1.58.0

✓ Tech company unethicalThese lousy tech oligarchs gave my doctor one and a half hours to comply with an exorbitant fee increase. Can you imagine the evil intent on offering physicians a service and once all of their patients are on board, with no warning at all, raising their fees?? My doctor refused, because he would not pass the fee onto his patients. He was de-platformed. This doctor has committed his practice to helping Covid patients..Wok&MildVersion: 1.58.0

✓ No delete account buttonHow are you suppose to wipe personal Data when you are done with the app? No delete account button anywhere on app..Freedom iver fearVersion: 1.58.0

✓ Don’t us this appHave been waiting over a week now for the first response. Didn’t have insurance and needed medical help so I thought this app could help me out… I was wrong, I sent multiple doctors a message and haven’t gotten one response back in over a week..Aydenmorris16Version: 1.58.0

✓ No multi users?I have two patients and one practice but the app can only work for one of the patients. The doctor said I should download the app twice which of course is impossible. This app would get 5 stars if multiple users on the same account could be accessed..FiveofusVersion: 1.58.0

✓ ScamThese people wasted 6 days of my time. I answered all 12 questions and was begging for help and they would respond only every other day with another question… worthless idiots.Andy shumpVersion: 1.58.0

Direct Health for Patients works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Direct Health for Patients.