AthenaCapture Negative Reviews

AthenaCapture App Complaints & User Negative Comments 2024

AthenaCapture app received 6 complaints, negative comments and reviews by users. Have you ever had a bad experience using AthenaCapture? Can you share your negative thoughts about athenacapture?

AthenaCapture for Negative User Reviews

✓ Nice appGreat app but needs support to allow upload of photos stored on your phone. As of now you can only upload photos you take after scanning barcode. This is not always possible to do in the clinical setting..ThebonedocVersion: 1.4.1

✓ How embarrassing!Primitive app that requires you to be at your computer to collect scan that links the patient to the photo you’re taking and insists that you make the connection & take the photo within an Athena-defined time frame, else restart the preposterous linking routine; the app obviously needs to be embedded in Athena mobile which would allow one to check-in to the patient’s chart, making the link there, take the photo & send it into the ether connected; that way you can take photos on a home visit, readily add photos into a completed visit, etc. Aldo, the photos end up buried layers deep in document files. Labeling photos is a bizarre process and no matter what you label them, you still end up on first attempt at locating them, finding them (if you can!) labelled, eg, “procedure documentation #235” or such; if you have more than several photos in one visit you have to click on each one to find it’s real label. I could go on; an utterly abominable attempt at a functioning app; truly a case where nothing would have been better than this something. Solution: Athena, go buy someone else’s app, reverse engineer it & find out how it’s really done. They’ve re-invented the wheel and it came out square..Babalou2121Version: 1.3.2

✓ 2 major issues make this uselessAthenaNet forces the photos you add into a short and wide aspect ratio for display in the chart. It is very difficult to take a useful photo with that size and shape. Allowing the height to be flexible to support any aspect ratio would be a huge quality of life improvement. Additionally many of us take pictures when seeing patients and then import them later when writing documentation. This app does not allow selecting an image from the device to import, only lets you take one from the camera..AndskejdnzVersion: 1.4.5

✓ Issues with scanning the code boxMy iPhone 13 has serious issues with scanning the box. It just doesn’t register until I move my phone around in all directions until pop it finally will take. I didn’t have this issue with my older iPhone and I’m wondering if this new iPhone is just not compatible with the app. Please advise!.Silly GailVersion: 1.5.6

✓ Nice but flawedThis is a great app, it’s nice to be able to upload photo documentation into a patient’s chart, but it seems to be lacking a basic feature. I should be able to upload photos already on my phone rather than having to take the photo on demand. I hope this feature is included in the next update..Farrugi5Version: 1.4.1

✓ Can take the photo to uploadThe app will open my camera to scan the barcode but after that I can not take pictures of the patient info to scan it in..Ami993393Version: 1.4.1

AthenaCapture works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact AthenaCapture.