- 88.5LEGITIMACY SCORE
- 89.0SAFETY SCORE
- 4+CONTENT RATING
- FreePRICE
LogDog - Mobile Security 2021 App Complaints & User Negative Comments 2024
LogDog - Mobile Security 2021 app received 43 complaints, negative comments and reviews by users. Have you ever had a bad experience using LogDog - Mobile Security 2021? Can you share your negative thoughts about logdog - mobile security 2021?
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LogDog - Mobile Security 2021 for Negative User Reviews
✓ Log DogThis app doesn’t work it won’t let me cancel this an I want to put another security on my iPhone please fix it so I can please payments will be cancelled by the end of the day..Version: 5.4.2
✓ This app sometimes does not work wellAt first this app seemed to do well at protecting and checking. I currently have three apps which it refuses to clear with my login, and continuously gives me at risk messages even after logging in and running a scan. In one case I’m urged to upgrade am app with a payment which is not something I want to do. It has become more irksome rather than giving me any peace of mind..Version: 5.4.2
✓ Não gostoTem que se pagar para essa merda e eu pérsico de ajuda.Version: 5.4.5
✓ AwfulStonewalling. This a paid subscription and they have the nerve to let their product ride out like this..Version: 3.0.0
✓ Bad servicesThe idea is good, but suddenly the app started closing in the middle of simple functions. I wrote them asking for help and nothing happens. I’ve been following up and I’m getting no answers. Pretty bad service..Version: 5.3.3
✓ Hmmm!A good idea but was unable to protect my other email account. A very limited selection of applications to choose from. Need to expand the range of applications available..Version: 0.9.0
✓ Already changed my password?I got an alert that said someone logged into my acc. I of course changed my password, I look back and scan again,it says that someone logged into my acc? I go and change my password again. It says you already changed your password. I don’t understand. I already fixed it and it still saying there’s a risk....what?.Version: 5.1.0
✓ Very useful if I can get it to workI paid for one month to test this app. It is successfully protecting my Facebook and Instagram, but I can't get it to work for my Yahoo and Google. The Google login is weird. After I enter my user name it takes me to a password entry page that is all in Spanish. When I enter my password it doesn't recognize me. Almost feels like I'm being phished. I will be glad to buy a year subscription and rate it higher if I can get it to work properly..Version: 5.4.5
✓ OkayMy phone recently said it had a virus and the link on it led me to this. I did the trial and I felt safe for those days but then the trial ended. I refuse to pay monthly because I disagree with paying just so your information won’t be stolen and sold online. Paying for your phone to be protected is the equivalent to paying for food at a grocery store, getting home and then paying again just to eat it. Paying is mandatory but unfair..Version: 5.0.4
✓ Not as good as it claimsBought the upgraded version straight away, added all the details they requested. The only information that it gave me was when my email accounts might have been hacked in 2015 & 2016 (which I knew about as I used a free search on a website a couple of years back). Kept telling me that it hasn’t been active for over 24 hours - why it logs itself out I don’t know. Tells me everything is all good and I am protected but I wasn’t. I’ve had for less than 14 days, and I’ve emailed them twice and no reply as yet. Please can you refund me the difference from what I’ve paid please..Version: 5.0.4
✓ Suddenly it won't workCan't update it will run it because I get a message saying 'not compatible with your device'.Version: 2.0.0
✓ Safety ConcernsAfter downloading this app, and reading the reviews I felt somewhat confident that it would do what it says. However, I entered two of my email addresses so it could scan both accounts, without having to entered the passwords it scan them both, soon after it said both accounts were compromised... Questionable, being that my husband downloaded the same and he entered his password so it could be scan and monitored, it took an entire day for them to tell him it was compromised with the same date as mine was and company name too. I very rarely get spam emails on my iCloud email, guess what...now I’m getting them daily is ridiculous...reported it to Apple and deleted the app and so did my husband. I will not recommend this app..Version: 5.1.0
✓ Do not downloadAfter being hacked I downloaded this app but it attached its self to an unknown device attached to my gmail and didn’t notice the phone I was using it on until 5 days later. After emailing the sales lady who kept asking me to upgrade she stopped responding and wouldn’t help me find out what was happening. I have also contacted Logdog support with zero response. This app doesn’t seem to be safe!!!.Version: 5.0.3
✓ No Customer SupportIt’s horrible! I have written 4 1/2 times to them in ten 10 months and never received any answer at all. Not one word. 4 and one half is because the 5th time I tried to leave a comment through the app it would not send my comment. I give up! I need a security application I can count on. As it feels now I just send them money to do nothing but throw a little animated picture up when I log in. I thought this would be a good app to protect my phone now I am just disappointed..Version: 5.4.6
✓ Battery DrainerApp does what it says and covers all I needed it too. Not all the extra junk on other Apps that I didn’t have to lose memory and not use. But it keeps draining my iPhones battery life over an 5 hour period. From a 100% to 10% where before a 100% charge would last a day and a half. So what’s up with that??? Is there a good reason that this app that was to protect my phone from getting invaded by hackers and viruses is now causing me to have to search for plugs and ports to Recharge it multiple times a Day??? Paid for a year of This Protection App Already now it’s cost me for two extra house and car chargers too for when I leave the home. That is not right at all, fix this or give me a solution for this problem!!!!!.Version: 5.0.3
✓ Locked out of my gmail.Wasn’t able to complete security. Logdog app is a Fraud. I Paid for a year £44. I wasn’t given full benefits. All this app does is let you give your secure details to someone else to “break in” to your accounts. Stay clear. Do not trust this app..Version: 5.4.5
✓ A little confusedI downloaded the free 7 day trail and it is saying I have 7 things at risk. Well I tried to protect them and it says error for google and error no host name for this account for Facebook. So how am I supposed to fix the problem if LogDog isn’t helping me even get into even my yahoo is saying not correct email? Please help me figure this out because I know that data is being stolen and my accounts are hacked.. Thank you then I will fix my rating...Version: 5.4.5
✓ Can you start workingI used this app for 1 year. It did a great job of alerting me on suspicious activity. Into my second year with it and it keeps telling me to upgrade,Which I have now over paid and I’m still not getting anywhere with it. Why is it telling me to upgrade when I have already?.Version: 5.3.3
✓ Not really worth the moneyThe alerts I would get were for my own activity on my email account, and it was quite excessive. Even though I was a paying subscriber it seemed as if the alerts of my own activity were only to try to upsell me to pay more. Google just emailed me to say they were disabling logdog for not complying with their updated privacy requirements, which of course makes me have even less trust. I had high hopes for this app and thought it was going to be great. Sadly I was disappointed..Version: 5.4.2
✓ IPhone 6, Keeps Deactivating it’s self. Customer/technical supportI’ve requested a refund and was referred to the app, which doesn’t have that option. - LogDog, send a message “LogDog deactivated for 24 hours.” Submitting a trouble ticket is like playing the lottery, ZenDesk responses do not address the issues nor do the understand the problem. - Sent in a suggestion and mentioned a hacking incident the happened 8mo ago. Response off topic, referencing 8mo old incident, and totally ignored my suggest/recommendation..Version: 5.0.3
✓ Credit card protectionsHi I try to set up my credit card protection and they ask me my name, zip code, and country but in Canada we don’t have a zip code we have post code and when I put it, they don’t accept it, they always ask me for my zip code? What I suppose to do whit that?.Version: 5.4.2
✓ App ne fonctionne pasElle ne s'ouvre pas reste sur une page blanche.Version: 5.4.6
✓ UntrustedAlready uninstalled but still need to pay the renewal and cut my money at my back😓😓.Version: 5.4.2
✓ App is great alerting you with breaches etc…However this app crashes ALOT. Most times I open the app it “fails to register” and just crashes, I have to close it a few times to get it to actually work. This error has been happening for a while now. I deleted the app months ago as the constant crashing was doing my head in. I subscribed to it again a couple of weeks ago, hoping the problem would be fixed by now, but still no. If you can fix this bud it would be great. Thank you :).Version: 5.4.6
✓ Delete my account info pleaseI’m no longer interested in your product. Please delete my info and account. 1)You have an FAQ section with 18 questions. I’m not convinced there are the most asked questions. 2) There also is no way to contact you from that Link. Or another, although 5 min in the app i knew it wasn’t looking great. 3) When in the app: faq>hyperlink browser >the menu (Hamburger, drawer, 3 lines, top right corner, etc.) indicates there are options to the page or additional sub categories. I’ve done everything except a back hand spring-roundoff-double back flip to select and explore the possibilities, yet nothing happens. Maybe It is because the enormous banner to download the already downloaded app is taking up so much room?🤷🏻♂️ 4) the info necessary to protect your account info/identity happened to be exactly the info needed to Highjack my soul. Heres a thought. Why not have links that actually prove the results you boast. Im not certain how, but then again its not my job to do yours. Comply, ~av.Version: 5.4.6
✓ ParkhouseTotal crap pay for something that doesn’t work can’t get a refund would never recommend them to anyone Downloaded and cancelled the same day deleted app the same day They access through gmail anyone reading this Don’t let them everything works before then you cannot get things to work Next step trading standards money for nothing my advice to anyone never buy anything from here I cannot send unless i give a star rating this rubbish doesn’t even make me want to rate it I will have to choose 1 star to send what a con Parkhouse.Version: 5.3.3
✓ LogDogVery bad don’t protect ur phone I will 100% won’t recommend it to a friend or family.Version: 5.4.2
✓ Not the great product it’s touted to beFirst of all do NOT subscribe if your going to run multiple copies on the family plan. They want you to pay for each device you run it on. Secondly, if you attempt to run it on an iPad in landscape mode, be prepared to turn your iPad around a lot. It switches between portrait and landscape in some random manner. Lastly, I’m not really convinced that it’s doing anything other than displaying some canned messages. And I truly hope that the app does as it says and doesn’t save passwords. I’ve just gone in and changed the two I gave it..Version: 5.3.2
✓ Blurry directions after clicking FIXMy subscription was renewed and I had 8 bugs to fix. Can’t read anything after I click on FIX as the writing is blurred out. So here I sit after $60. plus tax was withdrawn from my account through Apple. I have notified them 4 times and they got back to me with the same reply that they are looking into it or something to that affect. Four days have gone by and still have 8 at risks. This is no different than if I had thrown $60. in the garbage. DO NOT purchase this app and I rate it as a big fat 0..Version: 5.4.2
✓ After installingI’ve had my new phone for about a week now. It hasn’t had any problems until after I installed this app. I was talking to a Karen from this app about how I wanted too not use it. Because I didn’t want to pay for it. Then I got a alert saying someone near Phoenix Arizona tried to log into my account. Personally I think it was a scare tactic by them. To encourage me to subscribe. Or I could just be being paranoid..Version: 5.0.3
✓ Don’t waste your money!LogDog reminds me of the ‘boy who cried wolf’ story from my childhood. From the start , with just about every email I sent, I received an alert from LogDog. This alert requires you to go into the App, select several options & the Phone will then ‘be secure’. OMG, the wasted time spent on this. After the first few alerts asking if location was Home/Work etc I have have received an untold amount of alerts stating that an ‘email was sent at a time that was unusual for you’. Any time of the day or night I would get this response. I contacted the Developer & received a reply that my email would be passed along. What can I say, No, no, no - I have turned LogDog notifications off because I can’t trust the alert to be true. The icon number is now so high that I hide it. What annoys me is that if there was a genuine alert I wouldn’t know about it because presently they are false with no end in sight. I have also received spam requests of fake bills etc in the email inbox & messages app but these did not get a LogDog alert when I checked the App. My recommendation is to stay way..Version: 5.4.2
✓ Couldn’t use?I really need something to help with my data security. I unfortunately have a sadistic person in my life I need to be wary of. I was hoping this would help. Unfortunately I downloaded it and accepted push notifications and the screen went white. I attempted to uninstall it and reinstall it again- it did the same thing. Too bad. I’ll have to look elsewhere..Version: 5.4.6
✓ It wont workAt apple store the rep told me that all the data in Apple products is encrypted. Anti wires and apps like this wont do anything. Despite having this app there is still bugs in my phone and i receive emails that what websites i am using which turns out to be correct and they demand ransom for not taking my data Really disappointed as a whole apple user and products If apple knows that it does not work then why put it on app store??.Version: 5.4.2
✓ Stopped workingAlways had faith in this app but since the latest update on my iPhone 7plus it won’t even open for me, what’s gone wrong????.Version: 5.4.1
✓ Not too happyHere I am all set to get out the old credit card and I take one final step. I always look over the terms and conditions and the privacy policy since I found out companies like to sell the oddest stuff to others. Your company has a big problem!!! No way around this could I get either of those two to open for me. I tried multiple times, the twirling astrik always appeared but your policy’s would not open. And I’m going to trust you with all my stuff, Mhhh? NO!!!.Version: 5.4.2
✓ Now too expensiveI think it is a good app and have it since a while but at a bit less than 100 a year, I will look for an alternative.....Version: 5.4.2
✓ Uses to much powerHated it and it doesn’t scan all apps Just continues to scan and scan and Use battery.Version: 5.3.3
✓ Not Working and No ResponseThis app quit working on my phone in December. I reached out in January and February via the support section in the app, which generated an e-mail. I received an automated response that Log Dog had received my message, but there was never any response, even after multiple e-mails. I wouldn’t expect a response from a free service, but I am a paying customer. I won’t be at the end of my subscription term. I will not pay for a service that doesn’t work from a company with zero customer service..Version: 5.4.2
✓ Very Poor Customer ServiceIf I could give it zero for stars I would!! LogDog is a rip-off company and the public needs to know. I’ve never seen a company that if you purchase something from them and it is faulty or does not work ...you can’t get your money back. This app has NEVER worked for my phone ever since I have had it. I purchased this app in July 2019. What makes matters worse is that Apple also took a sort of hands off approach about getting my money back. I wrote the LogDog company immediately in July after purchasing and their customer service reps NEVER RESPONDED OR TRIED TO FIX THE PROBLEM!!! Had to delete the app. I never got my money back. And I will never buy it ever again..Version: 5.4.5
✓ Had LogDog since 2017 & I am now disappointedI have tried contacting them by email 2 times. Both times I received a ‘got your message and will be with you soon’ but it has now been weeks and no reply. I have truly been a fan of LogDog but recently I noticed a problem and tried to get their help.... no reply. I just looked to see about canceling my subscription but I have not yet found where I can do that. Ugh! Please LogDog redeem yourself!!! New edit: I got a reply from LogDog through this review, bu when I hit the 'contact the.....' it goes to a list of questions and answers. I still have no way to communicate my concerns directly to them. Please help..Version: 5.4.5
✓ App keeps crashing after update version 5.4.1I been using log dog for a bit unfortunately it now keeps crashing after a update on iOS 5.4.1 Please release a update!!! 😠.Version: 5.4.1
✓ Is LogDog still around???I was pretty satisfied with LogDog until the beginning of August when all of a sudden I get error messages stating I need to have internet access - which I do - and the app won’t come up so I can do a scan. I’ve taken it off my phone and reinstalled x3 for sure and still the same message. I sent a message to LogDog a few days back and only the canned response of receipt of my inquiry. What gives??? Very frustrated and wondering what’s going on with this company and their app. Proceed with caution!.Version: 5.4.6
✓ IPhone hacked LogDog didn’t detect itHi, My iPhone has been hacked all the hacker does is to close LogDog it’s that easy. Don’t waste your money on this app it doesn’t work..Version: 5.4.5
🙂 LogDog - Mobile Security 2021 Positive Reviews
LogDog - Mobile Security 2021 works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact LogDog - Mobile Security 2021.
⛔ LogDog - Mobile Security 2021 Problems
