Version 4.1.2208 April 2024Optimized Productivity Tools and Basic Experience
1.Smart Sheet
- Content permissions for a smart sheet can be set based on worksheets, records, and fields, preventing unauthorized modification or leakage of content, and ensuring enhanced security during collaborative work.
- Members can be set with different permissions in a smart sheet. Admins can specify that certain members can only view information related to themselves or only add and delete records related to themselves.
- "Protected View" is added for smart sheets. Views can be set to be locked or personal, protecting configurations such as filtering, grouping, and sorting from being modified.
- A new trigger condition "When the time in the record is reached" is added for automated processes in smart sheets. This condition is suitable for scenarios such as project management and task follow-up where specific time is filled in a smart sheet.
2.IM
- Swipe right to the "Minimize" area, emails, documents, files, Workspace apps, and web pages can be temporarily minimized for convenient execution of multiple tasks.
- New messages can be displayed in banners and quickly replied, ensuring that important messages are not missed when you handle emails, documents, and approvals in WeCom.
- Text in chat images can be translated, making communication between members using different languages more convenient.
- Multiple people can be selected and @mentioned in the WeCom app, making it easier to notify multiple group members simultaneously.
3.Search
- Global Search supports the search for content in the Calendar and Approvals apps, and provides multi-dimensional advanced filtering capabilities, making it easier to search for events and approval forms.
- More options are available for the Group Chats, Chat History, and Document tabs of Global Search in the WeCom app, making content search more accurate.
4.Meeting
- Switching companies during a meeting will not interrupt the ongoing meeting in the original company.
5.Docs
- Line breaks are supported for editing mindmap nodes on mobile devices.
Upgraded Connect with WeChat
1.Channel
- When watching a channel update, you can long-press the screen to play it at a faster speed.
- When watching a channel update, you can click the profile photo to view the channel homepage, more videos, and live videos in WeChat.
2.WeChat Customer Service
- Customer inquiries will be automatically matched with answers intelligently recommended by a chatbot.
Optimized Internationalization Experience
- WeCom now supports Thai, Vietnamese, Malay, Filipino, Indonesian, Portuguese, German, and Japanese languages..
Version 4.1.2016 January 2024Optimized Productivity Tools and Basic Experience
1.Document
Sheet
- Data can be referenced across files. You can use the IMPORTRANGE function to reference data from other sheets. The referenced data updates in real time and can be used for other calculations. This can be used in annual analysis and reports to collect and analyze data from multiple sheets.
- Hundreds of math and statistical functions such as XLOOKUP and UNIQUE are added to meet the calculation needs of various industries. Dynamic arrays are also supported to make analysis easier, where one formula can be used to calculate results in multiple cells.
- Multiple links, files, and documents can be inserted into a cell.
- New types of data validation are added, including geographical location, email, and phone number validation. After these types are set for specific cells, users can view location and navigation information for geographical locations, send emails, and make phone calls directly from the cell through the preview page.
- The import local sheet feature is optimized. More Excel properties and formats can be recognized for alignment with online sheets.
- The protected range feature is optimized. 500 members can be specified for individual permission configuration.
2.Search
- Global search is added in the WeCom app for improved search efficiency. The search scope includes contacts, group chats, chat history, emails, documents, and WeDrive files.
- The speed for searching chat history in chats is optimized.
3.Calendar
- Existing events can be selected and sent in chats to share events easily.
- Participants can be selected in an event or meeting to start a group chat.
- Events can be viewed by day with a timeline in the WeCom app for a clear schedule.
4.Basic Capabilities
- Text can be extracted from an image in the WeCom app by tapping and holding the image. This can be used to copy, edit, and send text in images quickly.
- Chats and chat types can be selected for migration in "Settings" -> "General" -> "Migrate the chat history" for flexible chat history migration.
5.Attendance
- Monthly reports in My Statistics and Team Statistics can be sent to learn about the attendance of yourself and team members.
6.HR
- Online document templates can be obtained and payrolls in online documents can be uploaded when members publish payslips.
7.Hardware
- Cloud hardware devices added by service providers can be bound via Scan QR Code on the homepage. Attendance and access control devices can be added more easily.
Upgraded Connect with WeChat
1.Customer Acquisition Assistant
- Customers can add members by clicking a link without the need to scan a QR code. This helps improve online customer conversion.
- Customer acquisition links can be opened in and outside WeChat, including online customer acquisition scenarios such as ads, live rooms, and company apps.
- The number of customers who opened the customer acquisition link and the number of new customers can be viewed, and the first message sent by customers can be obtained via APIs to track conversions of different ads and send data.
- 500 members can be configured for a customer acquisition link. Invalid member accounts are skipped to save resources.
- Welcome messages and tags can be configured for customers acquired through customer acquisition links. Each link can have different welcome messages and customer tags.
2.WeChat Customer Service
Q&As recommended by bots can be added to the wiki automatically. These Q&As are recommended bots during intelligent assisted reception and are accepted by CSRs..
Version 4.1.1301 December 2023一、Optimized Productivity Tools and Basic Experience
1.Email
— Optimized display rules for unread emails.
2.Calendar
— The mobile daily view can now display the end time of the schedule, making the schedule arrangement clear at a glance.
— You can now add schedules from emails.
3.Meeting
— Meetings now support displaying a unified virtual background set by the host, suitable for formal conference scenarios such as seminars.
— Added prompts for switching enterprises during meetings and voice calls..
Version 4.1.1027 September 2023I. Optimized Productivity Tools and Basic Experience
1. Email
- Open a contact's business card page and write an email directly to him for efficient communication.
- You can write an email to all members in a group chat, and the recipients are added automatically.
- When composing an email, you can select recipients in batches by organization or department for quicker email sending.
- When composing an email, you can @mention colleagues easily by selecting the recipients preferentially.
- When replying to an email, you can add the original email attachment with one click after adding a new recipient.
2. Document
- An automated process is added. You can configure conditions in smart forms to automatically trigger operations such as record modification and sending notifications. You can set up processes such as "remind me when a record is modified" and "remind me to check at a certain time" to increase collaboration efficiency.
- The dates calculated by formulas or the referenced dates can be displayed on the time bars of Gantt views. Dates calculated using work hours can also be displayed in Gantt views.
- The Kanban view allows grouping by multi-select, association, or personnel column type. Tasks assigned to multiple people can be displayed separately in Kanban.
- You can set to modify the current view only for smart sheet notices, diversifying the content for different notices.
3. Meeting
- You can minimize the meeting to a small window and continue to watch the ongoing presentation while returning to the main interface or the home screen.
4. Improved Basic Chat Experience
- The number of messages that can be pinned in a group has been increased from 1 to 5 so that group members will not miss any important messages.
- The "Back to the quoted message" feature allows users to view a quoted message and then quickly return to the previous location, making browsing through messages much easier.
5. Manage Company
- The order of companies in the company list can be adjusted for better management.
6. Approvals
- Sub-admins are allowed to manage leave rules and leave balances. Companies can configure the management permissions of HR specialists as needed.
- Companies can import or modify annual leave balances based on the year of leave allocation for easier management of historical leave balances.
7. HR
- Payrolls with dual headers can be imported, and salary items that are empty or zero can be hidden.
II. Upgraded Connect with WeChat
1. WeChat Customer Service
- You can now view bots' chat history by reception process, satisfaction, and chat ID.
- Intelligent reception assistant is supported on mobile. The chatbot can assist the receptionist in answering inquiries or providing information to improve efficiency.
2. Basic experience optimization
- When a customer inherited from an existing member consults the predecessor, they will be prompted to contact the successor for a better service experience.
III. Optimized Security Management Abilities
1. Security Management
- After enabling "Restrict downloading and exporting files" in File Leakage Prevention, you can set permissions to allow members within/outside the company to request download permission from the file owner for flexible file security control..
Version 4.1.710 July 2023Optimized experience and fixed bugs.
Recent updates:
I. Optimized Productivity Tools and Basic Experience
1. Document
- Various templates are added for different scenarios. These templates include templates for project management, daily report, monthly report, and collection form.
2. Smart Sheet
- The "Reference" column type can be set to be displayed in the referenced sheet. Members can view and go to the referencing records in the referenced table for easier data synchronization. This is useful for scenarios such as order management and inventory management.
3. WeDrive
- Images and videos in chats can be selected to upload to WeDrive.
4. Email
- Images in emails can be previewed and saved on mobile.
- Members in email groups can be viewed.
- The contact details of recipients can be viewed when an email is composed.
5. Calendar
- The Calendar component can be added in the WeCom app for improved efficiency.
6. HR
- Payroll is added. Payroll data can be distributed with one click for members to check and sign online more efficiently.
7. Industry News
- News can be "wowed" and this will be displayed to colleagues so you can stay up to date on industry trends and latest practices together.
II. Upgraded Connect with WeChat
1. WeChat Customer Service
- Companies can use scenario knowledge packages to add preset Q&As for different scenarios to the knowledge base.
- When customers tap the customer service link in pages that are not in WeChat, they can be redirected to the customer service page in WeChat faster for improved user experience.
- Receptionists can add descriptions to label customers for easier follow-up when they reply to customer questions.
2. Basic experience optimization
- Members can select a specific message to reply to customers. Messages referenced by customers can be viewed.
III. Optimized Security Management Abilities
1. Security management
- The file opening speed and preview size in file leakage prevention mode are optimized..
Version 4.1.619 May 2023I. Optimized Productivity Tools and Basic Experience
1. Document
- Various templates are added for different scenarios. These templates include templates for project management, daily report, monthly report, and collection form.
2. Smart Sheet
- The "Reference" column type can be set to be displayed in the referenced sheet. Members can view and go to the referencing records in the referenced table for easier data synchronization. This is useful for scenarios such as order management and inventory management.
3. WeDrive
- Images and videos in chats can be selected to upload to WeDrive.
4. Email
- Images in emails can be previewed and saved on mobile.
- Members in email groups can be viewed.
- The contact details of recipients can be viewed when an email is composed.
5. Calendar
- The Calendar component can be added in the WeCom app for improved efficiency.
6. HR
- Payroll is added. Payroll data can be distributed with one click for members to check and sign online more efficiently.
7. Industry News
- News can be "wowed" and this will be displayed to colleagues so you can stay up to date on industry trends and latest practices together.
II. Upgraded Connect with WeChat
1. WeChat Customer Service
- Companies can use scenario knowledge packages to add preset Q&As for different scenarios to the knowledge base.
- When customers tap the customer service link in pages that are not in WeChat, they can be redirected to the customer service page in WeChat faster for improved user experience.
- Receptionists can add descriptions to label customers for easier follow-up when they reply to customer questions.
2. Basic experience optimization
- Members can select a specific message to reply to customers. Messages referenced by customers can be viewed.
III. Optimized Security Management Abilities
1. Security management
- The file opening speed and preview size in file leakage prevention mode are optimized..
Version 4.1.220 March 2023I. Optimized Productivity Tools and Basic Experience
1. Meeting
- Meetings can be scheduled in chats for internal and external meeting scenarios such as company training, supplier communication, and product introduction.
- After a meeting is scheduled, the meeting invitation link can be easily obtained and sent to colleagues, customers, and members in the partner space via messages or emails.
- Participants can switch to another device during meetings to switch scenarios flexibly.
- Scheduled meetings can be inserted into documents for centralized management of project progress.
2. Email
- Emails sent by users with an exclusive Exmail account can be recalled in a timely manner.
- Attachments in emails can be added to Favorites and stored permanently.
- Email contacts can be added to the Contacts of WeCom for further communication.
3. Industry News
- The Industry News is added. Popular articles and industry news are updated every day.
- Company members can read news, leave comments, and interact with one another.
4. Optimized Basic Experience
- Up to 99 photos can be selected when you send photos in chats.
II. Upgraded Connect with WeChat
1. WeChat Customer Service
- Frequently asked questions are added to FAQs. Questions and answers can be easily added to the knowledge base to improve the efficiency of the chatbot.
- Receptionists can easily send document, chat history, and Channels to customers..
Version 4.1.010 January 2023I. Optimized Productivity Tools and Basic Experience
1. Document
Reports
- The editing of multi-line text questions is upgraded. Images, spreadsheets, documents, and WeDrive files can be inserted, making work report content more diversified.
- Stickers can be added in comments, diversifying review interactions.
- Drafts can be synced on multiple devices, making it easy to switch for editing.
- It is much easier to switch views in the app.
- Deleted reports can be recovered from the Recycle Bin.
Other
- WeDrive videos can be directly previewed in documents and spreadsheets, making information browsing quicker.
2.Meeting
- You can view recording files and set permissions quickly in the Meeting.
- You can quickly grant permissions to forward recording files to chats. This greatly improves the efficiency of view permission setting.
3.WeDrive
- When opening a WeDrive file link, you can directly view the file content without being redirected to the webpage.
II. Upgraded Connect with WeChat
1. WeChat Customer Service
- When a customer sends harassment and other improper information to a receptionist, the receptionist can reject the message..
Version 4.0.1914 October 2022Optimized experience and fixed bugs.
Recent updates:
I. Upgraded Connect with WeChat
1. WeChat Customer Service
- You can connect WeChat Customer Service in Channel Stores. After connection, you can contact WeChat Customer Service on the product details page or order page of a store. To connect, please log in to "Channel Stores admin console" or go to "WeChat" -> "Channels" -> "Creator Center" -> "Marketing Center" -> "Channel Stores".
- You can view questions frequently asked by customers on your mobile and add them to the knowledge base.
- FAQs can be added in welcome messages.
- The robot replies can be customized when no match is found in the knowledge base. You can add questions from the knowledge base or FAQs to the replies.
- You can set not to automatically transfer to CSR if no match is found in knowledge base or questions are invalid.
II. Optimized Productivity Tools and Basic Experience
1. Document
- New report: - Members can fill in daily reports, weekly reports and sales performance according to the template, and report the work progress upward - Managers can easily view and count the report content of members and understand their work progress - Support the creation of more reporting templates to collect work reports from members
- Sharing can be initiated easily at the top of the documents.
- The admin approval permission can be configured for everyone, making document management more flexible.
2. Meeting
- Repeat rules can be customized when you schedule recurring meetings.
- You can select calendar when creating and editing meetings.
- You can search for meetings easily from the meeting list.
- Mute is now enabled for meeting messaging and call notification.
3. Calendar
- You can switch between events and meetings in the edit mode.
4. WeDrive
- In the WeDrive album, you can add likes and comments to interact with colleagues.
5. Email
- When reading a mail in the app, you can increase the font size of the mail content.
- When you receive a mail with multiple attachments in the app, you can download all attachments easily with one tap.
- Mails forwarded to chats can be replied and forwarded directly in chats.
6. Workspace
- Apps can be added to the Favorites bar in the admin console for easy access to apps.
- You can search for apps easily in the admin console.
7. Approvals
- You can copy existing details and add a blank one in the “Details” control for a clearer view of the printing format.
- You can filter documents by completion time in the admin console, making it more convenient to check documents..
Version 4.0.1625 August 2022Chat Related Optimization
- Messages in chats can be automatically translated, with multiple target languages available to facilitate cross-language communication..
Version 4.0.1027 July 2022Optimized experience and fixed bugs.
Recent updates:
I.Optimized Productivity Tools and Basic Experience
1. Document
- Notification rules can be customized by users to ensure targeted and efficient delivery of document messages.
- Multiple document admins can be set, and admins can modify other members' permission, making it easier for multiple members to manage documents.
2. WeDrive
- Shared albums can be created in WeDrive, making it easier to share images and videos with company members and externals.
3. Meeting
- You can book meetings more conveniently in events and emails, check the availability of participants with one click, and efficiently select the meeting time.
4. Attendance
- Correction of missed punch is supported for overtime.
II. Upgraded Connect with WeChat
1. WeChat Customer Service
- Send the QR code to the Official Account admin to scan and confirm it, and then you can access WeChat Customer Service in the Official Account. Upon access, users can send a message to the Official Account or tap the menu to initiate a consultation.
- Reception hours can be set to weekdays. The service hours of each customer service account can be flexibly modified as needed.
2. Broadcast Messages
- Employees can broadcast the content they create to all their customers with one click, so as to serve customers more efficiently.
III. Upgraded Partner Space Management
1. Creation
- You can add external contacts and distributors or suppliers in WeChat contacts quickly as partner space contacts to manage them centrally.
- You can view the invitation progress of partner space and invite companies and members that have not joined with one click, enriching the partner space contacts of your company easily.
- You can create up to 20 partner spaces for a single company, making it easier to manage business partners with various roles.
2. Collaboration
- You can use Doc, Live Video, and Meeting in the chat toolbar, making collaboration between partner space companies closer.
- "Only internal and partner space members" can be set for live videos, making the partner space live video info more secure..
Version 4.0.629 April 2022I.Enhance the partner space management
1. Partner Space Management
- Members can flexibly create or join a partner space, enriching the partner space contacts of their company easily.
- You can invite partner space contacts to specified groups for clearer contacts management.
2. Partner Space Group
- The "Partner Space Group" app is added, which is used to create, view, and manage group chats across companies.
- Group members show their corporate identity, send messages to know whether they have read or not, initiate meetings directly across enterprises, and communicate and cooperate efficiently with dealers and suppliers.
- WeChat users can directly scan the QR code to join a partner space group with their company identity. After users join the group, they can automatically join a partner space based on related configurations.
- The partner space chat toolbar is added. You can quickly use app pages in a private or group chat.
3.Permission Management
- Within a partner space group, external companies cannot add each other as external contacts or initiate chats, ensuring information security.
II. Optimized Productivity Tools and Basic Experience
1. Meeting
- After inviting members during a meeting, you can view the invitation status on the first screen or invite members again.
2. Document
- You can add members to the permission scope of a folder, after which they can view the folder in their shared list, making collaboration more flexible.
- Notifications of document updates are optimized and document can be accessed easily.
3. Email
- Regular schedule sending is supported for emails. You can specify when to send the email on the email composition page.
III. Upgraded Connect with WeChat
1. WeChat Customer Service
- WeChat Customer Service supports 5000 customer service accounts.
- Members can obtain the customer service connection link and configure it to official accounts or web pages, and customers can click the link to contact Customer Service..
Version 4.0.330 March 2022Optimized experience and fixed bugs.
Recent updates:
I. Upgraded Connect with WeChat
1. Connect WeChat Customer Service in customer groups/private chats.
- When members need Customer Service to answer their customers' questions, they can recommend WeChat Customer Service card in the chat, and customers can click to contact it directly.
- Members can also enable Customer Service Assistant in customer groups. If enabled, Customer Service Assistant will be added to the group. When customers @mention Customer Service, Customer Service Assistant will send them a WeChat Customer Service contact card, which they may click to contact WeChat Customer Service.
2. WeChat Customer Service
- You can view the number of customers brought by the service upgrade, including those who added specialists and joined customer groups.
3. Channel
- Channel contact card can be recommended to customers, helping companies promote brand or events.
II. Optimized Productivity Tools and Basic Experience
1. Calendar
- Events added to members' Exchange and Gmail calendar accounts can be displayed in the idle/busy status.
2. Document
- You can modify the permissions of document members, making it easier to manage documents.
3. WeDrive
- Space admin can enable "Private" mode for files, which will be visible only for space members by default, making files more secure.
- External members and WeChat contacts can be invited to spaces.
4. Others
- Announcements can be sent to contacts of upstream and downstream enterprises, making notifications more convenient..
Version 4.0.121 January 2022Optimized experience and fixed bugs.
Recent updates:
1. Calendar
- Search is now available in Calendar, making it more efficient to find events..
Version 3.1.2124 November 2021Optimized experience and fixed bugs.
Recent major updates:
I. Further Connect with Channels
- You can watch the channel's live videos when you receive them in WeCom. Members can broadcast them to customers and share to Customer Moments.
- Members can also link a channel in WeCom. After linking, the "Add WeCom Account" button is available on the channel homepage. You can ask members to configure the channel on their External Info page, allowing more customers to learn about the company's activities.
II. Optimized Productivity Tools and Basic Experience
1. Calendar
- The meeting minutes document can be automatically generated for a booked meeting when creating an event, so that members can record important information during the meeting.
- After subscribing to the public calendar, members can view the events created by other members.
2. Others
- You can set remarks for group chats for easier identification.
- Companies can configure members' direct superiors and have them displayed on members' profile page.
- When "Allow all members to create shared spaces" in WeDrive is unselected, employees can create shared spaces only after the admin approves their creation requests.
III. Enhanced Contact Customers
1. Customer Group
- Members can view their group chat statistics, including total chats, total members, and total chat messages.
- Admins can enable the daily push of group chat statistics. If it is enabled, admins will receive the statistics on the company's group chat data of the previous day and members will also receive their group chat statistics..
Version 3.1.1613 September 2021Optimized experience and fixed bugs.
Recent major updates:
Calendar - Calendar supports the synchronization of data to other calendar applications, which is convenient for unified viewing and management.
WeDoc - When forwarding WeDocs to a chat, they are better displayed and you can instantly set doc permissions for group members.
Group Notice - The internal group notice can add images, WeDocs, files and so on.
Sticker - Stickers are updated with animations and some of them have full-screen animations.
Group Note - Group notes are available in external groups for quick information collection such as customer order and activity registration.
Total Updates:
Ⅰ. Improved productivity tools
1. Open Calendar
- Calendar supports the synchronization of data to other calendar applications, which is convenient for unified viewing and management.
2. Integration of WeDoc with IM
- When forwarding WeDocs to a chat, you can instantly set document permissions for group members.
- WeDocs are better displayed in chats.
- WeDocs can insert into Group notes.
Ⅱ. Continuously optimized basic experience
1. Group Notice
- The internal group notice can add images, WeDocs, files and so on.
- Remind of group notice is optimized. Members can check group notices easily.
2. Sticker
- Stickers are updated with animations and some of them like boom and firework have full-screen animations.
3. Internal Group Chat Management
- The group owner and admin can recall members' messages.
4. Chat Experience
- When the message contains a webpage URL, the URL will be recognized to display diversified webpage content.
5. OA App
- Card styles for Punch and Report are updated with more contents to display for messages.
6. WeDrive
- You can invite WeChat users to upload files to WeDrive folders, making it easier to collect external files.
- Multiple admins can be set for shared spaces. Member permissions can be set in batch for easier permission management.
- You can view WeDrive file list in the Big Picture mode on mobile phones to search for files faster.
- Compressed packages can be previewed online to view the content without downloading them.
Ⅲ. Enhanced Contact Customers
1. Customer Group
- Group notes are available in external groups for quick information collection such as customer order and activity registration.
- The Anti-Harassment feature is enhanced to restrict employees of other companies from joining the group.
2. Contact Customers
- Files are available for broadcast messages for you to send company files and product documents to customers..
Version 3.1.1014 July 2021I. Further Connecting with WeChat
1. Customer Moments
When a customer visits a member’s personal information page, he can see the Moments entrance and view the content history published by the member. This can help the company display product introductions, event information, etc.
2. Channels
Binding the company’s Channel is supported. After binding, it can be set to display on the members’ personal information pages, so that more WeChat customers can see the company’s Channel and know about the company’s dynamics.
3. Customer Group
@All is supported in Customer Group.
II. Improved Basic Experience and Multiple Productivity Tools
1. Form
-It is easy to new process to create a form using the new process, which allows you to easily configure questions and settings item options for the form on one page.
-Timed Repeat can be set to repeat by day (or working day), working day, week, or month, while meeting suitable for other various collection scenarios such as monthly reports and working day check-in on working days.
-The form can be set to anonymous to complete collection quickly.
-You can remove any single collection result from form calculation to display valid data only.
2. WeDoc
-On the mobile phone, you can view linked forms and quickly initiate or associate form data.
-Filtered views allow you to filter or sort data or hide or freeze rows/columns without affecting other colleagues.
-An intuitive icon is designed next to the sheet name for you to make comments easily.
-You can highlight the row and column of a specific cell.
-Documents and forms can be viewed in the landscape mode.
3. The invitation of new members to group chats can be revoked.
4. Some contents of the Text message bubbles can be partially selected.
5. When searching group chat or chat history, you can enter multiple keywords.
III. Enhanced Contact Customer
1. Group names, Group Welcome Messages, and other settings can be configured as templates, so members can apply them in batch to customer groups to improve service efficiency.
2. Adding external contacts to the blacklist is supported. After added, they will no longer receive messages from the other party.
3. Files can be sent for personal welcome messages and welcome messages for new members..
Version 3.1.713 April 2021Optimized experience and fixed bugs.
Recent updates:
I.Enhanced Contact Customer
1.Statistics on Contact Customers
-Members can view members' statistics on customer contacts and learn about new customers, chats, and customer churn to provide better services.
2.The group owner can view the information of the inviter in the group member details.
II.Efficiency tools and basic optimization
1.Form
-A form can be shared via a QR code.
-You can set the end time for forms.
2.WeDoc
-Full-text search and search conditions such as dates and participants are supported in WeDoc.
-You can find and replace in a document and spreadsheet.
3.WeDrive
-You can comment on files and @mention colleagues for discussion.
-You can customize permissions to allow or restrict each member's behavior in WeDrive.
4.Recall the chat history shown to new members to group chats.
5.Set the statistical period of a report, generate statistical views with numbers, amount, and other content reported by employees to provide admins with clear information..
Version 3.1.324 February 2021Optimized experience and fixed bugs.
Recent updates:
I.Improved Efficient Tools
1.Forms
-Forms can be exported as Excel files.
2.Optimized OA
-You can select the punch-in/out time each day to display in the monthly overview of the monthly attendance report, which makes it easier to learn about the employee's attendance records of the month.
-You can customize the displayed fields and sorting order as needed in attendance reports.
-Members' reports can be exported on the phone.
II.Enhanced Contact Customers
1.Customer Group
-Members can also manage their welcome messages for new members and apply them to customer groups in batch.
2.Contact Customers
-Multiple images, videos and webpages can be added to welcome messages.
3.Users can be automatically added to Contacts without verification..
Version 3.1.130 December 2020Optimized experience and fixed bugs.
Recent updates:
Upgraded capabilities in the retail business
1.500-person Group
The maximum number of members in WeCom "Customer Group" connected with WeChat has been increased. You can invite WeChat users to the group. The group can contain a maximum of 500 members.
2.Customer Group Management
Anti-harassment, Restrict from Joining Group Chat, Restrict Group Name Change, Deduplicate Group Members, Broadcast Messages, and chat toolbar are available to help efficiently manage 500-person customer groups..
Version 3.1.021 December 2020Upgraded capabilities in the retail business
1.500-person Group
The maximum number of members in WeCom "Customer Group" connected with WeChat has been increased. You can invite WeChat users to the group. The group can contain a maximum of 500 members.
2.Customer Group Management
Anti-harassment, Restrict from Joining Group Chat, Restrict Group Name Change, Deduplicate Group Members, Broadcast Messages, and chat toolbar are available to help efficiently manage 500-person customer groups..
Version 3.0.4015 December 20201.Likes can be added to WeDoc files.
2.You can manage all WeDrive files of the company in the admin console..
Version 3.0.3713 November 2020Optimized experience and fixed bugs.
Recent updates:
I.Added the Form app
1.Use the collection form to help you efficiently complete the collection of epidemic prevention, registration, activity registration, questionnaire survey and other information both inside and outside the enterprise. The results will be collected in real time and linked to the table to facilitate data analysis.
2.The collection table provides a variety of commonly used templates for easy and rapid creation. At the same time, it supports a wide range of problem types to meet the collection needs of different scenarios.
3.The collection form can specify the object to fill in, or send it to the group to quickly collect information filled in by internal colleagues and external customers. And support to turn on timing reminders.
4.The collection results are summarized automatically and then linked to forms for real-time update of the collection results.
II.Improved Multiple Productivity Tools
1.Added "Corporate Training" live video.
-Instructors can easily initiate check-in to facilitate the statistics of the students' attendance.
-During the training process, the instructor can easily interact with the students in joint broadcasting, and support to watch the playback after the training
2.The landscape mode is supported in Meeting and Document Presentation for clearer demonstration.
3.For large files sent in external groups, the expiration time can be uniformly managed and set in the microdisk-transfer station.
III.Optimized basic chat features
1.The maximum size of files to be sent is increased to 10 GB. You can send files to WeChat users.
2.You can mark a read message as unread, and process it later.
3.Hold to talk and swipe up to convert your voice into text, which is faster and more accurate than typing
4.Members can configure the app page to Adds-on Pane to quickly send it to chats. It can also be added by the admin.
Ⅳ.Optimized Basic OA Apps
1.Attendance
-The report of punching in to and from work has a brand-new visual design, and more statistical fields have been added.
-Beauty effect is available for punch by taking photo.
2.Reports
-You can grant the permission to create reports to employees. Authorized members can create a report for the team and invite others to fill it out to summarize work progress of the team in a timely manner.
-Reports can be created on the mobile phone. Members with the permission to create can easily create a report on the mobile phone, including setting the report content and report rules.
3.When adding approval comments and remarks, you can @mention someone.
4.A meeting room can be booked on a regular basis.
V.Enhanced Contact Customer
1.Sensitive words in chats
Sensitive words configured by the company will be applied to members' WeCom accounts. If a message sent by a member to customers hits the sensitive word rules, a warning will be sent or the message cannot be delivered. It helps guarantee standard external communication.
2.After three warnings, those who still violate the rules will be removed. Anti-Harassment Rules can also be configured by business owners.
Ⅵ.Other Optimization
1.Users who enabled "Receive Messages from Other Companies" can receive push notifications from other identities in the current company..
Version 3.0.3118 September 2020Inheritance from Existing Employees in Contact Customer
For member or customer changes, the company can transfer customers of existing members to other members to continue providing services..
