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Zoho SalesIQ - Live Chat App App Complaints & User Negative Comments 2024
Zoho SalesIQ - Live Chat App app received 20 complaints, negative comments and reviews by users. Have you ever had a bad experience using Zoho SalesIQ - Live Chat App? Can you share your negative thoughts about zoho salesiq - live chat app?
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Zoho SalesIQ - Live Chat App for Negative User Reviews
✓ No point to use if no notificationsI don't see the point to have this installed on your mobile device. The app closes right when you switch to another app or put the phone to sleep. You lose any chances of contacting potential clients relying on this poorly built app..Version: 1.3.2
✓ ConfusingNot a fan, freezes consistently. Alerts are all over the place. Recommend a different service..Version: 2.7.0
✓ No new chat notificationNot receiving the pop up notifications when a new chat comes in. All notifications are enabled on the app and phone. Works on my android phone just fine though..Version: 1.8.0
✓ Still tryingI am still tryin* to get salesiq to work as a tracking tool providing names of email click throughs and visitors ...Version: 1.7.3
✓ Does not always notify you if phone is in lock screenI MISS so many chats because this stupid program puts my status to ‘idle’ and then will NOT notify me of an incoming chat!!!! Also I need to receive notifications on my Apple Watch when there is a chat request. Sometimes I walk away from my phone for a moment to do Something and I do not hear the new chat notifications. Notifications on Apple Watch would tap my wrist to let me know there is a new chat. *** update *** Apple Watch gets intermittent notifications sometimes but rarely. I usually have my phone in lock screen waiting for a text 99% of the time. And a lot of chats so not even notify me and are pushed to the CRM.Version: 1.8.4
✓ Slow and no possibility to sync with app for desktop.It is very slow and it would be great if it could sync with app for desktop. Especially missed chats..Version: 2.1.2
✓ IOS CrashThis just crashes on iOS (multiple) iOS devices so there’s a bug in the iOS version.. all of my items are of course up to date and this has really been happening since 13 was released.Version: 1.8.3
✓ Constant log outUnfortunately after the latest ios update I’m logged out constantly, this is affecting business..Version: 1.6.2
✓ Ios app crashes sometimesWe are experiencing some issues when we try to answer chats on our phone. Tbh re-installing app fixes issues most of the time. I think it’s about time for the developers to release some updates..Version: 1.8.3
✓ Just averageApp is okay, have options to make a live chat, but visitor history needs improvement. It would have been better if the viditor history shows in a very organised manner. Right now it shows aug 12, sep5, aug 17..Version: 1.1
✓ ZOHO Email appeals to kidsZOHO email is difficult to use and has a carnival childlike desktop on your computer. Not at all easy to use and definitely not suited for a serious business environment. If you like colored balloons and bubbles and next to no space to write your email text, then you’ll love ZOHO mail! Bring on the clowns!.Version: 2.1.2
✓ Wow Nearly never worksSo much potential, Zoho is like the 3rd place runner up in every race. Most of my complaints from guests are they cannot use the live chat. Just simply doesn’t work. Press “send message” and it does not send. Customer in chat waiting for operator? No notification (even though settings are all correct and turned on) Tracks bots on sites as visitors (stupid) Has you jumping at your phone every few seconds thinking someone is on it, and try to engage with them, only for them to be gone the second the app shows they showed up (bot traffic) Just fix the darn thing. Allow us to move the chat window thumbnail up instead of being stuck at the very bottom (IPhone menu borders the bottom and it’s so low it is a fine line to press the button versus activate iPhone slide-up menu) So annoyed.Version: 2.5.3
✓ Does not keep activeNo matter how you set it up.. after 3 or 4 days you have to shut it off and re open it to have the notifications again... very disappointed in this app. Been trying to fix for 1 year now... switching solution soon.Version: 1.7.2
✓ Need more featuresVery limited features, I wish they have more feature like other company providing.Version: 1.8.4
✓ App won’t clear notificationThis has been an issue for months, the app icon doesn’t clear notifications after chats are closed. The last update was supposed to fix, but am still having issues..Version: 2.4.3
✓ Interface is oldPlease update app interface and add Apple Watch complication to show how many visitors are on your website.Version: 1.4.4
✓ Always good to know....What country the visitors are coming from however it would be even better know what city and state. Hey here is an idea since you know the domain how about who the company is.....2 stars for the tech, 0 for the business intel..Version: 1.8.2
✓ Bogues continuelsBonjour votre app bogue très souvent. Elle n’est malheureusement pas fiable. Désolé.Version: 1.7.8
✓ Live notification has stoppedThe app no longer alerts me when a new chat is established. My phone use to ring when a new chat is requested even when my phone was locked and app was not running in background. Please fix this asap!.Version: 1.0
✓ Really good, but expensiveVery good service, but a lot of money for the higher end packages. As a zoho customer I have several subscriptions and they all add up to quite a lot..Version: 1.3.2
🙂 Zoho SalesIQ - Live Chat App Positive Reviews
Zoho SalesIQ - Live Chat App works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Zoho SalesIQ - Live Chat App.
⛔ Zoho SalesIQ - Live Chat App Problems
