4.7
4.71674 star

Total 23 Negative Reviews

BOM Weather App Complaints & User Negative Comments 2024

BOM Weather app received 23 complaints, negative comments and reviews by users. Have you ever had a bad experience using BOM Weather? Can you share your negative thoughts about bom weather?

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BOM Weather for Negative User Reviews

Somewhat disappointedThere seem to be either enthusiasm or great disappointment here and I am in the latter category. Is it being on an iPad? Or being older? I liked the contrast in colours in the old app and didn’t mind having to scroll to get more than a few days forecast because that was enough. I really liked rainfall being on the opening screen. Thank you for explaining about enlarging the font- that has helped, but I still find it cluttered with the information I was less interested in and even the forecasts seem harder to read without the boxes around each one. The radar could do with greater contrast but the time bar is much clearer. Is the radar supposed to move without being pushed? Because mine is static and only moves as I tap the play button once, twice,three, four, five, six times. This lacks the drama of watching the rain approach on the screen and is fairly tedious. So if you are making improvements, consider putting more contrast in the font, background and radar..Version: 3.0.1

Poor UX and confusingLatest app overhaul is not user friendly. Too confusing to navigate and the rain radar is too hard to read with the new colour scheme. Swiping up to see the radar is pointless because you end up shutting the app down. It’s easier to go to the website to view the old radar - can barely get a read on the new radar when 64km Mt Stapylton was the best for Brisbane metro and to estimate when storms were coming. Who decided that using a pale colour on another pale colour for a map is going to work? Previous version worked just fine and this latest design is a major backwards step. Listen to the feedback, the old version worked fine. Make your enhancements but don’t change the colour scheme and what we were used to and found easy to use. New splash screen colour just looks off and not on brand..Version: 3.0.1

If it ain’t broke don’t fix itUnless there is a secret plan by BOM for something spectacular, then that would have been the time to update the app. I mean the colours are nice, I like the warnings are there when opening the app. However the main reason I look at the app is: 1. Current weather observations- in one glance I want to know the current Temp, feels like temp, wind speed, rainfall total. 2. The 7 day forecast at a glance, this is useful for future planning. It is not easily visible, you need to scroll down and then individually open each day to read the forecast, not scroll through bit a time to bring back windows 95 functions! 3. Hourly forecast - very neutral about this, goes too far in the future, maybe 12 hours is sufficient and can be under the 7 day forecast would be my preference The previous version had a lot of information in one glance, this new version is now lost and hope you lot can redesign for a better read and layout.Version: 3.0.1

Ok app. Rain radar needs an upgradeI have used the bom app daily for years and have found various updates to be a bit hit and miss. It's ok at the moment. But I think an upgrade for the rain radar is very much overdue. I'm not sure if it's a data storage issue but the rain radar only has a refresh rate of once every ten minutes. That's what it's been for as long as I can remember. Storms move a lot faster than that though and I'm regularly frustrated when trying to predict the movement of a storm or rain front but am relying on patchy data that's at least 10 minutes old. Could we at least double it to once every 5 minutes? Once a minute would be much better though. Perfection would be a live stream from the radar tower but I would assume that's fanciful. But please, I think it's time to upgrade the radar refresh rate.Version: 3.1.4

Radar hopelessIt’s been a while now since you swapped radars and I’ve been hoping for improvement; but not to be. It’s not the same as the one on the web, and the previous one was better. This one shows very little detail. For example it was cloudy and drizzly at our place for half the day yesterday but this app showed it as clear. Do better. Also the explanations seem to be for the state, not localised, which isn’t very helpful. Hence the rain forecast is quite bizarre; like a chance of rain in the west but probably not elsewhere… I know weather is hard but I don’t think all BOM resources are being used for this app..Version: 5.0.5

Location keep flickeringHi, I am using the app on IOS. Ever since I have been using this app since a few months ago, I find the location keeps flickering when I move location. Example when I leave home and go somewhere else, the location will keep rapidly alternating between the old location and the new location. The only way to resolve is to restart the app and it is fine after that until I move again. Quite annoying, otherwise the app is reasonably fine. It’s probably not the best UI I have seen but works. Please fix the flickering location. Btw my location permission for the app is set to ‘while using’. I have the latest version of the app and my iOS is 13.6. Thanks very much..Version: 3.1.3

Rain percentage is a true problemThe percentage of rain has so many variables its just not acceptable for certain areas of Australia. The pervious version of rain percentage sat in the area of 9 AM-10AM of lets say 50% chance of rain then 11Am to 12PM 75% of rain and so on, now it sits at the whole section of time that is shown on the screen which is dependant on what time you may be looking at and may say 50% of no rain. This is not accurate and needs to show a better breadth of that particular percentage and change accordingly to that percentage according to time lets say of the hour. It’s almost saying mid morning rain percentage would be the same as lunchtime, really is not the case for tropical areas and of cyclone prone areas. Should be fixed to be more user friendly and not saying 25% chance of no and Rain 50% chance of no rain and also 75% chance of no rain, all in the same area of screen??? Completely silly is my review..Version: 5.1.0

Ugly updateFunctionality is okay, although it is a little bit less intuitive than the last app. However, my main problem is with the design and layout. It has really been downgraded from the last app, and they definitely need another update on design. Specifics: the margins on the main page are all over the place, and the text isn’t aligned underneath “hourly forecast” - where it says “today” and the degrees of the most recent hour, there are three different levels of alignment which is a big no no in design. Also, having the ‘rain radar’ covering vital information at the bottom of the page is distracting. Lastly, when opening the app, I’m seriously offended by the font of ‘BOM weather’. BOM is more sophisticated than this. Please fix..Version: 3.0.1

One step forward, two backThe old version looked dated, but it was functional. Appreciate the effort and expense that went into this update, but the UX of this design is just... bad. Pretty for the sake of it: poor iconography; hard to see/ quickly page thru the next few days forecast; unclear radar view; now takes over the whole screen and no indication where the data is coming from. Doesn’t even pretend to feel like an iOS app anymore with non-native buttons, appearance and scrolling behaviour. Oh, and the binary is massive. Shame, but after 3yrs as my go-to weather app, this will have me looking elsewhere..Version: 3.0.1

Nice new look but crashes frequentlyMuch cleaner look to the new app. Easy to navigate and find the information you need. But, the app crashes almost every time I try to open it. Using the latest iOS on an XR.Version: 3.1.2

Cluttered compared to previous versionWhen apps go through such a major revamp, is it possible for developers to offer the old skin? I found the previous app far easier to interpret and find the information I needed. The current layout is very busy and congested on my iPhone. For example, previously the temperature as a number combined with the probability of rain over the next 24hrs or so as a line graph made it easy to see the trend. Now the display has the cloud or sun graphic plus the temp plus rain probability as number percentage, with a far less discernible gradient showing as colour intensity. If it’s 70% rain, I’m not expecting it to be sunny so I feel the graphic only clutters. Please simplify the layout, especially considering the limited real estate on a smart phone..Version: 3.0.1

Orientation issue (STILL) - v5.224 Aug - just updated app to v5.2 Still have orientation issue. Still no response to emails requested by BOM (below). What is going on??? Ridiculous! EDIT: I did email info to Devs with screenshots showing orientation issue 20 July but have had no response. EDIT: 3rd request! Please fix your orientation problem. Your app still has only 3 orientations, where every device (including my iPad) has 4. I’m sick of having to adjust my (device) position to suit your unfixed display issue. Down graded your rating by 2 stars as this issue has lasted 2 app upgrades now. Thank you for the night mode. ~~~~~~ Hi to all at BOM! Firstly, I love your work and love your app so thanks for providing a necessary, useful and in-depth weather app. Two issues about the latest update: We seem to have lost one of the portrait positions. Please fix so that the app can be viewed from any position. It is difficult to view in portrait mode if you happen to be charging your iPad… Secondly, thank you for making the wind speeds all the same! I never could understand why half the forecast was given in km’s p/hr and the other in knots, for the same information. Highly recommend this app to all weather watchers..Version: 5.2.0

Please fix the radarMy complaint is mainly about the rain radar. I think the developers need to compare the app radar display side-by-side with the website radar. For example, use the Melbourne radar and compare the area to the SE of the city over some time. Even taking account of the (pointless) difference in time scales, there are frequently major inconsistencies between the two displays. Only the website radar is accurate. The app radar is useless. I won’t add to the debate about the new appearance, although I agree with many reviewers that it’s not an improvement overall and has added needless complexity. The main problem is with the radar and it needs to be fixed!.Version: 3.1.2

Accessibility with VoiceOverAs a blind voice-over user, I found the old app reasonably accessible and really only want to check temperatures, humidity, wind, rain and basic forecast information. The new app seems to be as accessible as previously and I do like having hourly forecasts. However, the initial screens for setting up are totally inaccessible and I had to turn VoiceOver off and get my wife to click continue and access the choose location dialogue before I could gain any sort of access. Also, there must be some sort of Alt-tag or something that voiceOver detects when checking the hourly forecasts(Which is not visible on the screen). For instance, from 7 pm this evening, every hour is mostly sunny all through the night and tomorrow. 6 pm and earlier had a 20% or greater chance of rain whereas it is 5% or less from 7pm. In this day and age, I think all blind technology users would hope and expect developers to be on top of accessibility issues and test new releases with screen readers etc. I hope these matters can soon be addressed. With thanks - Tom.Version: 3.0.1

Rain: “10% chance of at least…” Erm…App works ok overall. But some of the current UI/messaging for expected rain is awkward to the point of being weird. It feels like it was designed by a committee of scientists intent on expressing a scientifically correct forecast. But the end result is a confusing mess in places, and needs a serious rethink. For example. Right above the expected rain per hour, we even have a weird line of floating text, saying… “10% (very low) chance of at least” …and this text literally changes when you tap it, to… “25% (low) chance of at least” And so on. I get what you’re trying to say. But it’s still a needlessly finicky and confusing UI that should express this information differently..Version: 5.1.0

Past weather nice but no rainfall totals?The “past 72 hours of weather” feature is a great idea but OH why only hourly? Why not show us a day at a glance, eg how much rainfall yesterday? What was yesterday’s max temperature? This is what most people want to know about past weather. Why make me go to the BOM website and read tiny print on the observations page to find this out? Bang head against wall. This app seems like it was built by data fanatics but doesn’t help most people who want to know the weather in intuitive terms. So… still only one star - probably won’t change as long as the contradictory and complex rainfall percentages remain..Version: 5.2.0

Change back the rain percentagesThis was a GREAT app because the information was reliable and accurate. Recently, the rain percentages have been removed from next to the days icon and a High, Medium and Low chance added in the drill down to replace it. This data is completely meaningless and gives no indication of the rain chance percentage. Saying everyday has a 75%, 50% and 25% chance is rubbish and appears, the way it is written, to never have a chance of rain. Please, either change it back or put it an option to switch between this and previous rain percentages. They actually meant something!!.Version: 5.1.0

Wildly inaccurateETA: ohh I know what’s wrong, you have some suburbs reading off the kunanyi/Mt Wellington station. I feel like I shouldn’t have to tell a meteorologist that mountain weather is very different, even if it’s 12km away as the crow flies. Other nearby suburbs are more realistic so I’ve give some stars back, but it still leaves me struggling to trust readings for areas that I don’t know as well. I’m not sure what’s happened with this update but the temperature readings for my area are wildly inaccurate, in the order of a half dozen degrees colder than any other app (or my carefully calibrated feel-o-meter) would say the temperature was in my area. For instance right now other apps are telling me it’s around seven degrees, the BOM app is telling me -0.8 degrees. Can confirm no ice or frost yet developing on the dew on the car to indicate a sub zero temp and I wouldn’t say it would be under 5 degrees..Version: 3.0.1

App always crash 😠Although it’s a great app showing weather of different locations in Australia, the app crashes at least several times daily on my iPad Pro, please fix this bug ASAP 😤.Version: 3.1.2

They get it wrong most days.Rely on weather forecasts as an outdoor tradie. Commentary on this app is useless saying things like “possible rain in the morning or afternoon”. Well, that doesn’t tell me much. Schools sent home due to “possible storms” after brisbanes recent flooding, and not a thing. These guys seriously need to look at their forecasting as it is wrong atleast 70%of the time. Last week, stained a timber deck based on the forecast saying no rain in the hourly section of the app. 3 hours later, thunderstorms with the hourly showing it as fine until just after the storm hit, at which time they changed the status. Regularly useless..Version: 4.6.22

So few featuresI used to have a BOM weather app and it gave me many functions like the ability to select which marine warnings would constantly appear or would allow me to show the daily temperature 24/7 sitting in a red circle on the app icon itself so you didn’t even have to open the app itself. I can’t even find any user settings whatsoever to tailor it to my needs. For example every time I open the app I have to have to close the marine warnings. I don’t even want them to appear, cluttering the top of the screen. Previous BOM apps allowed you to deselect features if you did not want them. I loved the previous BOM app. I don’t understand why they got rid of it for one that is far less featured in capability?.Version: 3.8.0

Latest update not an improvementI used to love this app but the latest update is definitely not an improvement. It was simple and clear when it told you what the chance was of it raining or not. The new added option of choosing three different percentages of different amounts of rain is just confusing. It means if you’ve accidentally clicked on a high measure of rain with a low percentage you can look at the results and believe that it’s not going to rain at all, when in fact it is. We didn’t need this option, it has not made it clearer, quite the reverse. I really hope you see the error of your ways and change it back to how it was..Version: 5.1.0

Rain radar disappointingA few annoying things 1. Radar often is only static and you need to continuously press the fwd button 2. Previously on iPad etc you could pull down to refresh/update the weather. Sometimes now I can see the app is stuck on the morning statistics when I last opened it, and I need to close/reopen to get it to update. 3. The pale radar display is horrible. Please go back to the old one. It’s especially annoying if you open it in the dark, as I often do early in the morning when I am looking to go for a run. It is painful on the eyes! It also just not aesthetically pleasing! Perhaps you could have it as a setting choice..Version: 3.1.3


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