- 45.0LEGITIMACY SCORE
- 45.5SAFETY SCORE
- 4+CONTENT RATING
- FreePRICE
CBSA CanBorder App Complaints & User Negative Comments 2024
CBSA CanBorder app received 28 complaints, negative comments and reviews by users. Have you ever had a bad experience using CBSA CanBorder? Can you share your negative thoughts about cbsa canborder?
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CBSA CanBorder for Negative User Reviews
✓ Not very reliableBridge traffic showed 40 minutes to cross and tunnel 5 minutes. Took the tunnel, waited over an hour to cross the tunnel..Version: 1.05
✓ Need a DeloreanThis app doesn’t believe that my departure time tomorrow morning isn’t in the past...it will only give me information for this time of day tomorrow or later, and keeps telling me “departure date and time cannot be in the past.” We are driving from Seattle to Vancouver and I was just trying to find out what time would be best, since we are entirely flexible. So much for using the app for its intended use, I guess..Version: 1.0.9
✓ UnhelpfulDoes not refresh even when data available..Version: 1.0.7
✓ Trip Planner is uselessThe concept is great but the information is incomplete. There are border crossings missing. You don’t see wait times for some crossings. What’s much worse is that the trip planner ignores the missing crossings. So for example, if you want to go from Bonners Ferry, Idaho , to Yahk, British Columbia, a 40 mile trip via the Eastport/Kingsgate crossing, the app will route you through Couts/Sweetwater in Montana. That’s a detour of hundreds of miles. These omissions of crossings make the trip planner completely useless..Version: 1.1.0
✓ Does the flag mean going to? Or returning?Ok. Simple question... When You click the canadian flag and see a list of crossings... does this mean its the wait TO Canada? Or the wait In Canada going to the US ? Id say the summer student developed this app.Version: 1.0.9
✓ Virtually uselessAdded my 2 favorite crossing to Favorites But then when you go to favorites tab it still shows all available all the way across Canada. Still need to scroll down. Then “wait” time currently listed as unknown. For everything every where. I “assume” someone thought this was a great idea - but then abandoned the app as it has no updates or information access..Version: 1.0.9
✓ Inaccurate wait times / not reliable- very inaccurate wait times making this app pretty much useless. - wait times can sometimes take up to 2 days to be updated - app currently shows Peace Arch is a 10 min wait entering Canada, but traffic is backed up about 1.3 miles, beyond the Pacific Crossing (truck route) exit on I-5 (looking at WADOT traffic cameras), that’s got to be at least 2 hrs wait time - crossed in Aldergrove recently, app said 25 mins, my wait was 50 mins.Version: 1.1.0
✓ A work in progress at bestIncomplete. Many crossing not there. Trip planner alternately doesn’t work or uses incomplete data. Quite a mess really..Version: 1.1.0
✓ Not very helpfulIt’s not very helpful when you set a trip planner date and time that is in fact in the future, and the planner keeps telling you that you cannot set a date in the past..Version: 1.0.9
✓ Flag should say heading tooCanada flag VS USA flag.Version: 1.1.0
✓ Kill this app nowNo app would be better than an app that delivers completely unreliable and therefore useless information.Version: 1.1.0
✓ WhyWhy is North Portal not included on this application..Version: 1.1.0
✓ Unclear and uselessThis app is absolutely worthless, it’s poorly designed and not at all clear on how to use it, what’s worse is it doesn’t even have all the border crossings listed and wait times are not acurate!.Version: 1.1.0
✓ Not accurate at all!!Despite refreshing several times, accuracy was not improved..Version: 1.0.7
✓ UselessBeen sitting at Peace Bridge for 30mins. App still says “no delay, 3min wait time.” Thanks for nothing..Version: 1.0.7
✓ Wait times does not load. Check your webservice APIWebservice that provides data is not being kept up to date or not meeting SLA for response time. When I open app all I get is a spinner..Version: 1.0.7
✓ Much hype, mostly uselessOnly shows a few high traffic locations. Won’t show locations near me, let alone details. No useful information for crossings. The stupid thing actually wanted me to drive all the way to Vancouver and back to my area to cross when there are a few crossings within an hour or so. A complete waste of government money and our time. Absolute joke..Version: 1.0.9
✓ Flat out wrongChecked the app before heading out. It said 7 minutes at crossing no. 1 and 13 minutes at crossing no. 2. 15 minutes later... As I come down the hill I can see the line ups. Finally the billboards say 60 and 70 minutes! Then I hit refresh on the app and it updates to 5 minutes and 11 minutes. IN WHAT DIMENSION?.Version: 1.0.7
✓ Meh.The app looked promising but there are no user-input wait times, it can't find the Sumas crossing, there's no link to the DriveBC webcams at each border, and the trip planner can't find my home address as a destination. "Mr Border" app has superior functionality for this BC resident..Version: 1.0
✓ Missing crossingsThis app is useless. It’s missing most of the crossings unless it’s the major crossings in BC and Ontario. Guess what? Saskatchewan people go across the border too..Version: 1.0.7
✓ TerribleThe information about my nearest Port is wrong. They list more lanes than the Port actually has. This is the CBSA's own website how can they get basic info wrong. Another giant waste of tax dollars..Version: 1.0
✓ Several crossings missingCurrently waiting in the Kingsgate crossing wondering what the delay is. Crossing not listed on this app..Version: 1.1.0
✓ 5 stars if it was 2009Brutal UI, classic useless government app..Version: 1.1.0
✓ Only works when app is on wifiI can get the app to work when I am on an wifi network. The app continues to spin when I am on a cellular data network. Confirmed in settings for the app to use cellular network data.Version: 1.06
✓ Missing portsI thought for an app that shows border crossings, that it would display ALL border crossings. There are 2 ports close to me in Manitoba and neither one is shown. So I consider this app mostly useless!.Version: 1.05
✓ Don’t bother installing. App doesn’t work.XML error shows when adding ports as favourites. Wait times don’t update at all..Version: 1.0.7
✓ Won’t load so can’t see wait time-uselessThe app won’t load after 15 mins of trying (I have 4/4 bars so that’s not the problem). Have tried the past 3 times crossing border and same thing. Don’t bother..Version: 1.0.7
✓ App got affected with COVIDFrom last 2 weeks the app isn’t showing the waiting times. All it says is UNKNOWN..Version: 1.0.9
🙂 CBSA CanBorder Positive Reviews
CBSA CanBorder works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact CBSA CanBorder.
⛔ CBSA CanBorder Problems
