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Fitbit to Apple Health Sync App Complaints & User Negative Comments 2024
Fitbit to Apple Health Sync app received 145 complaints, negative comments and reviews by users. Have you ever had a bad experience using Fitbit to Apple Health Sync? Can you share your negative thoughts about fitbit to apple health sync?
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Fitbit to Apple Health Sync for Negative User Reviews
✓ Works but annoying and manualThe app works but it’s all manual. You have to remember to sync or else it won’t do anything for you. Also, every single time you sync it will nag you asking you for a review. I’m really upset about this considering it’s as annoying as an ad. Is the developer so desperate for reviews that there is no functionality to remove this “feature”? Either way, those are the two serious faults in the app that ruin the user experience and make it feel like you’re using shareware of the 1990s rather than an app you’ve actually paid for..Version: 1.5.3
✓ It doubles your stepsOn opening the app & passing the BUY THE SUBSCRIPTION NOW! (It really is that tedious. The message practically pops out of your screen and punches you in the face!) right in your face. I made it to logging in to my Fitbit & shared my data. Would you believe it… It only doubles your step count. It’s great if you are looking for a joke app or want to fool other people or even fool the missus / other half that your being active and trying to be healthier. Joking aside, If a simple app can’t even get the free part to work correctly, I’m sure as hell not going to be convinced to buy the subscription you repeatedly try to ram down my throat every time I open the app..Version: 2.5.1
✓ Gone downhillThis used to be a good general app which updated my Apple Health quite reliably. However, since the recent updates, and despite being a paid for app, it now wants me to pay for a new type of membership and constantly bombards me with ads. Not good! If this isn’t amended, I’m off to find another provider!!.Version: 2.5.0
✓ Over-pricedNot worth the cost for its function. Free version will force you into deleting or upgrading. Not easy to establish sync either..Version: 2.7.1
✓ Do not downloadThis app is terrible at syncing and the advertised price for in app purchase is not stated as USD on regional Apple accounts and they use an extraordinary exchange rate. Buyer beware. I have emailed for a full refund..Version: 2.1.1
✓ What auto sync?Only works manually. The website says after the first sync it will automatically sync several times a day. It doesn’t..Version: 1.5.5
✓ Works but annoying adsSubscription pop ups all you get. Annoying ads pop up every few seconds..Version: 2.9.7
✓ The dreaded syncThe health app is ment to be helpful yet it struggles to work with Fitbit or other apps. This app syncs some data to the health app which in turn allows you to use that data on other apps such as health insurance ones like vitality. Bad news!!! No one syncs your heart rate. Why? Because they all say health app don’t request. Well apple. IM requesting please sort.Version: 1.6.2
✓ Baiting us to downloadYou should disclose what (little) the app can sync on the free plan before having us download it to check for ourselves. It did work so that’s not a total loss..Version: 2.9.7
✓ Corrupts dataI subscribed to this app with faith it does that it says it does. However, some data wasn’t synced while other data was corrupted on by Fitbit and Health app. I noticed this straight and asked Apple for a refund as product clearly didn’t match description. I took the complaint to 4 different levels and each time they declined without giving a reason. App is free to download but need an expensive subscription to use, then you pay for the to discover it doesn’t work and Apple won’t refund. I have an iPhone XR which always uses the latest iOS..Version: 2.1.3
✓ It doesn’t seem to workI’m not sure why, but it doesn’t sync my Fitbit to Apple Health properly. The steps are not lining up..Version: 2.9.8
✓ Worst app ever!!!!I started the Calibrate program recently. That app can read data from Apple Health. So I wanted all my data to automatically sync so I did not have to read it from the Fitbit app then manually type it into my Calibrate app for the doctor and coach to see. I even bought the lifetime license. It has only been 24 hours and I have already deleted this app off my phone. The numbers are so incredibly wonked now! I slept just over 5 hours last night and Apple Health and my Calibrate app says I slept almost 11 hours. I walked just over 8,400 steps yesterday and Apple health is reporting over 10,000 steps. I just wish now there was a way to get a refund. This is the first time I have buyers remorse for an app. And it is not just that the sync is sporadic or something. It is that it has completely screwed up my data! Now I will have to spend so much time trying to clean things up. So I am not just out $60 but I am also out so much of my time to fix what this app has messed up!!!.Version: 2.5.1
✓ ShadyWhen I first downloaded the app, the initial screen showed several buttons of different pricing structures, and another button to start syncing. Thinking “ok there’s a free tier” I click that- boom, $90 charged. Absolutely shady way to set this up, hopefully Apple can assist with a refund because I certainly don’t need my data synced badly enough to be worth $90..Version: 2.9.7
✓ Expensive for something that doesn't workGetting an error out of the gate trying to sync steps. Clunky interface. Subscription cost as much as Fitbit Premium for what is essentially a bunch of API calls. I'll never get back the five minutes I spent trying it out..Version: 2.7.1
✓ Too much $Have to pay way too much for the app. I’m already subscribed to so many things and don’t want to add yet another thing. I’ll just buy an Apple Watch instead of Fitbit next time so it uses the proper apps. I didn’t know it at the time. Thought it would work together without buying multiple apps..Version: 2.3
✓ Eh...I’m a loyal Apple user, iPhone and Apple Watch, but I cannot wear my Apple Watch to work. Bought a Versa Lite, approved for work, and frustrated I could not sync data with Apple health. Really just looking for steps and activity/calories. This app does sync steps, but even though it says “active/resting energy”, that does not appear to sync. Overall, not as seamless as I would have liked but it was hard to wade through all the info and reviews to determine if it was going to work before buying. Six bucks I can’t get back, but I’m not torn up about it...Fitbit really just needs to get over itself and allow for data sharing with Apple. If anything, I think they’d see an increase in sales, where they’re spouting “competition!”.Version: 1.6.5
✓ BadHave to pay for everything expat steps not worth it.Version: 2.9.7
✓ Waste of time and moneyThis app has never worked, gets to 1% but never progresses beyond that. Cannot recommend a product that has never worked..Version: 2.6.1
✓ Can’t sync Apple to FitbitDoesn’t do what it says. Waste of money.Version: 1.5.5
✓ Seems to work well, but nags me to review on day one.Seems to sync well, but nags me to review on day one with every sync. This annoying trait is my reason for my average review stars. It still asks for a review every time I sync after providing this review. This is unacceptable Ux IMO.Version: 1.4
✓ It worksThe real problem is that apple and Fitbit refuse to play with each other at all. Thus the need for this app. Up until this point it was a free fix that worked well. I understand a developer’s need to make money and that means the end user has to put some kind of financial energy in for the use of the tool. That means we, the consumer, need to pay in some way. So take your pick, data mining, advertising, subscription, or outright pay for the app. I admit, the tool works. The price to buy is too much and the ongoing subscription? No way. I’d be more comfortable paying half that price to purchase this utility. The true villains in this game are Apple and Fitbit/Google. They will never concede. In the end, it’s the consumer that takes the hit for proprietary greed. This app works well enough. Totally turned off by the new price model. Which leaves me feeling disappointed and stuck. I think these developers are asking too much..Version: 2.9.6
✓ Difficult to set upYou cannot set up without allow the company to see all tryout profile information and it is completely ridiculous. I do not believe that they need every single piece of private information for 1 year.Version: 2.3.4
✓ Not worth itI recently got a Fitbit and I use it to track my runs and workouts. The Fitbit app worked great but I was annoyed from getting notifications from Apple Health App and the Fitness app. I downloaded this app to try to get my “rings” to close on my IPhone. There was immediately advertisements covering the page and it didn’t tell you everything cost money until after you logged into your Fitbit account. Everything has to be “Premium” and premium costs money. If tracking my steps on my iPhone as well my Fitbit costs money, than the fitness app isn’t even worth it..Version: 2.9.5
✓ Not doing what I hopedThe first sync seemed to work but promptly stopped, so I may as well just continue to use the Fitbit app. I couldn’t seem to find a way to contact them to ask for a refund so that’s £6 down the drain..Version: 1.6.4
✓ Refund requestedI downloaded the app, it said choose to sync, I did, and they charged my credit card through Apple Pay $96.00. This just happened and I can't find support to get a refund. Sketchy..Version: 2.9.7
✓ All I want to do is set the time.Unnecessarily Complicated..Version: 2.8.1
✓ What is your motivation.Do you really expect someone to pay a subscription fee and be given advertisements as well. Are you stupid? For the smallest sub, 9.XX per month you also want to give us ads, im sorry. If you want ads, fine, remove the subscription, otherwise remove the ads because doible dipping is not cool at all..Version: 2.5.0
✓ Spam riddenAbsolute rubbish app. As soon as you open it you are assaulted with subscription plans. Move on from there and then it’s advertising. Click on the small go to app button and then as soon as you try to log in to Fitbit more spam claiming my new 512gb phone memory is full. Deleted BS app. I never write reviews but this app deserves to be blocked from the store.Version: 2.9.7
✓ Doesn’t workWaste of money.Version: 2.9.4
✓ Counterintuitive and would not recommend purchaseI purchased both this app and the myFitnessSync Health to Fitbit version, paying nearly $10 for the pair. I was firstly enthusiastic about this purchase because it does assist with conjoining all health information to the Apple Health app. However, the supposed automatic communication has yet to function, despite tweaking permissions. By my experience, syncing only occurs manually by pressing the “Sync Now” button. In addition, because I had not manually synced my information through the Fitbit to phone prior to going to bed, when I synced in the morning, it only registered my movements when my phone was on my person. As a result, over 8,000 steps and 78 active minutes, etc. recorded by my Fitbit are missing on both my iPhone Health app and Fitbit app. I tried syncing with the Health to Fitbit as well to remedy the error, and it did nothing..Version: 1.6.3
✓ Not worth money, deleted it right away.Waste of money, will sync history when you open the app and ask it to but it doesn’t actually integrate the device. Totally regret downloading, deleted it after I download and paid for it, totally useless..Version: 1.6.2
✓ It’a crapFor the price of it its crap, half the time it doesn’t sync the data correctly..Version: 2.1.8
✓ Gone downhillPaid for this app years ago so sync my sleep to my health. Hasn’t used it for a while but have started struggling to sleep so decided to dig my fitbit out to monitor. Although I paid for the app initially, I now can’t sync my sleep to health without paying more fees to the app..Version: 2.1.3
✓ Not greatI paid a yearly subscription and it worked for a couple of times, now it won’t work at all so total waste of money. Absolutely will not sync.Version: 2.3.4
✓ Duplicates dataIt didn't work for me, it will add steps to the info already recorded by my iPhone. So if I walked 2000 steps in a day and my iPhone recorded 1000 already I'll have e 3000 after syncing. Well it makes me fell more active than I really are. Could be fixed in my opinion..Version: 1.5.1
✓ Great app but annoying messages!Would have got five stars as this app does everything it says it does, it’s simple but just works. The only annoying thing is you have paid £5.99 for the app but every time you sync an annoying message comes up to rate it!! I’ve paid for it so should be able to turn this off. If I wanted to rate I would and I only am and giving it three stars because of this annoying message!!!!.Version: 1.5.2
✓ Nice job but needs a few more iterationsNice start by the devs. It works. It maps from Fitbit to Apple health. There are a few little niggles, like your number of steps are averaged out over the whole day rather than the true count per hour. But, I’ll take a guess the there are possible data issues in doing that. The user journey is also very manual. It would be nice to allow auto syncs in the background. Overall, decent start. Thanks for the hard work..Version: 1.6.3
✓ Sync button you can’t click on.I use the free version of this app as no way I’m paying $60 for a life time. Since 5/3/22 the free sync button you can’t click on. I’ve also read a few developer responses that say everything you can sync from your Fitbit to Apple Health for free and that’s a flat out lie. It only syncs your steps and nothing more and the settings clearly show a crown with Pro written in it proving it. This was a 3-3.5 star app when it used to work but the pestering you to buy it every time you open it and the ads that are forced to be watched now get you a big fat 1 star because 0 stars isn’t an option. UPDATE: I deleted the app and signed back in through the app into my Fitbit account and sync does work again. Fitibit did a recent update and may have messed it up. This is still the best app to use for free IMO even though the pestering to buy the full app every start up remains and the ads are worst than in years past. 3.5 stars..Version: 2.5.1
✓ It’s ok but not 100%The app is ok but doesn’t sync all fitbit categories that the fitbit charge captures data. The main issue is the sync itself in that it doesn’t always sync the data to apple health. Then if you ask it to sync again you get blocked by a dialog that says you have to wait 577 minutes because you asked it to sync too many times. I suspect it is fitbit mfg that throttles the requests so poorly developed app don’t over run their servers. But, I wouldn’t ask it to sync more than once if it synced correctly the first time. Makes it really hard to see you stats immediately in apple health..Version: 2.9.7
✓ Harvests personal dataOn installation, the app asked for permission to access all my health data. I allowed this, because I wanted it to sync the data. The very next screen: the app wants £50 to sync the data. The freeware version only syncs Step Count. But I just granted access to *all* health data. I see what you did there and I’m a little disgusted by your cynicism as much as my own naivety..Version: 2.4.6
✓ Not as advertised.The app does sync your Fitbit information to Apple Health, but what it doesn’t tell you is the extra steps needed to make sure that the Apple Health app reads the information from your FitBit and not your phone. Additionally, it says in the description that the information will sink automatically throughout the day after the first manual sync, but I have had to do it manually every time. I’m almost positive there’s a free app that also makes you do it manually. I payed for this app under the assumption that it would sync automatically, so I’ll be trying to get a refund for this and downloading the free one..Version: 1.5.5
✓ Does not always sync correctlyThe past couple of days, it appears to be adding steps, almost as if it is getting 6 and 9 mixed up?? Very frustrating 😤.Version: 2.2.2
✓ Calories not updating from Apple Watch to FitbitSince July 25th’19, I noticed that calories details are not getting updated from Apple Watch/apple health to Fitbit. I am not sure if it is due to update of the app. I tried o uninstall it and reinstall again but same. Didn’t work. Really disappointed. Even after paying for the app, I couldn’t get what I wanted. Can I ask for refund?.Version: 1.6.4
✓ I Liked it at First But after 2 days…I found it inaccurate in many ways. Like many other people have said, my steps & miles while carrying iPhone are added to the Fitbit steps thereby making steps and miles ridiculously too many. That’s a big problem for me and if it can’t be fixed ima gonna ask the developer for a refund. Then on day 2, today, it transferred my weight by adding 7+ lbs to my weight. More than a few categories were transferred inaccurately. Now, I see no benefit to this having been wedged into purchasing as the free version offers only one category & its inaccurate . Without accuracy, the numbers are not acceptable. There has to be a fix, right? Now I want my money back after using for 1 full day. For me, it’s unusable..Version: 2.9.7
✓ Bought BundleWell. I had been using a different app and probably should have just stayed with that one. But I wanted to try and have a sync going both ways in order to keep everything the same. Unfortunately syncing with this app messed everything up and destroyed by Fitbit data. By destroyed meaning deleted some data, added data in other places. Just made a mess. Now, I wish I hadn't purchased. Wasted my money. If the seller offered a free version to try, I would have found out it wasn't the app for me. But I got suckered in by all the "5 star" reviews touted by the seller. If you want to use this, then do it as you start your Fitbit journey. That way no worries about loss or corruption of data. I was very sad to see all my progress destroyed..Version: 1.6.3
✓ UselessWithout paying a subscription, you only get step sync. For that I could write it in myseff without the app wanting to access all my data for a year. Also hate the subscription model of apps these days. I'm sure nearly everyone else does as well. $5 lifetime purchase could probably be ok. Goodbye until then. 1 star..Version: 2.9.2
✓ Expensive for no good reason.Like many other reviewers stated, you can’t sync anything other than steps without paying at the least $10. There isn’t a trial period so you have to pay to find out if it even works. I tried syncing steps and that didn’t even work. You can’t even see how the app works with out the first thing you see being “Gimme Money!”. I say don’t waste your time or money unless you reeeeally want to try this app. Also, the replies to the bad reviews are interesting to say the least. Hopefully the good reviews aren’t paid for like some other reviewers are concluding..Version: 2.9.7
✓ Do not downloadI synced this with my Apple phone. I had more steps on my Fitbit than the phone. It wiped out the Fitbit steps and it reset them to match the phone. I walked around to get more steps on my Fitbit, leaving my phone still. Again all the steps were wiped to match the phone without even prompting a sync. I deleted the app and it still is doing it! I even deleted and reloaded my Fitbit app. This is the exact opposite of what I wanted since I get more steps on my Fitbit than the phone. And since I deleted the app it must have left some kind of virus on my phone now..Version: 2.2.2
✓ Now my health app has doubles from fit bit and from iPhoneIt great concept but data mergers cause doubling data.Version: 1.6.5
✓ Very limited without in-app purchasesIt sounds really good from the description but unless you pay a £10 per month in-app purchase it will only sync your step count (and not sleep, weight, or any of the other Fitbit data). That seems a bit expensive for what it does..Version: 2.1.5
✓ DisappointedCannot seem to upload overnight SPo2 data..Version: 2.8.1
✓ Period data doesn’t syncAs a women user, period tracking is important but the data from fitbit is not synced to apple health app. Thats very disappointing. I want to get a refund unless developer put the function in shortly.Version: 1.6.4
✓ Useless for syncing heart rate dataI paid 10 pounds for the subscription to sync most important to me data - heart rate. And got nothing. It simply didn't sync exactly heart rate. Seems like steps were transfered somehow, but also with problems. I now have dosens of workouts in my Heaoth app, but I don't have them in my Fitbit app. I was just walking without active workout on my watch, but in Health app it is now workouts. I am extremely disappointed and really regret that I spent money for this..Version: 2.9.7
✓ App is complete and utter garbageThe app doesn’t work at all don’t download.Version: 2.1.5
✓ Just adds the steps. Doesn’t syncSo I tried the only thing the app does for free, which is supposedly syncing the steps. But it just added the number from Fitbit to the number on the health app. Given that I was carrying the phone and wearing the Fitbit watch, now my health app has twice my number of steps. That’s not what I want..Version: 2.6.2
✓ Changes fees as you usePurchased years ago and paid a cost for the app to receive its service. It was functional at this point. Lately nothing would work and I was required to pay a monthly fee to have it sync Fitbit data to apple health. Extremely frustrating and would not recommend. A complete money pit with limited value. I was using just for Fitbit Aria2 scale to sync to iHealth.Version: 2.4.9
✓ Only syncs stepsIt only syncs steps unless you pay a fee. The interface is horrible. There are some 5* reviews on here that have comments that imply they are giving 1*, which is also strange..Version: 2.1.9
✓ Data goneNot happy Jan. This the app overwrote all of my weight data in Apple Health and replaced it with ridiculous data. Buyer beware..Version: 1.6.5
✓ Doesn't auto syncIt doesn't auto-sync like it says it does and I wanted… it does sync every field I have selected manually with no problems..Version: 1.5.2
✓ Not good, need to manually tap “Sync”Not worth $6.99, should be free. Support team is not helpful, basically they are saying it’s governed by Apple rules that they have no control over..Version: 1.5.2
✓ PremiumMostly needs premium.Version: 2.9.7
✓ No heart rate transferI got this app because it says it transfers all the data. The heart rate data does not transfer. There are cheaper apps that do the exact same thing. Waste of money..Version: 2.2.4
✓ Don’t waste your moneyThis is an absolute waste of money. The Fitbit app gives you everything you need and the sync is quite unnecessary. Save your $ don’t get this app.Version: 2.5.1
✓ It doesn’t sync cycle informationThe app doesn’t sync cycle information for women and also it doesn’t sync information back to your fit bit app if you use your Apple health you have to buy two separate apps I thought this kept the data up-to-date with both apps but it doesn’t that’s not really clear in the information and also missing the cycle sync is a lot of information missing.Version: 1.6.5
✓ UnreliableMost of the time it takes 2/3 syncs to export to Apple health. No idea why..Version: 2.9.7
✓ Paid for the app , can’t sync anymore with new updateI bought the app a few years ago, Bought it specifically to sync weight from Fitbit to apple but now with the new pro subscription version I can’t sync weight anymore . Not impressed..Version: 2.3.1
✓ Waste of timeBeen trying to get this app to work watched videos and it is still not working.Version: 2.2.2
✓ Change time ?I can’t change the time, it won’t automatically change when I sync it.Version: 2.2.2
✓ Useless unless you pay £80 per yearThis is a useless app. Unless you pay £80 a year to sync your data. Better of buying a Apple Watch which does not cost any thing to sync data to apple health.Version: 2.9.6
✓ And the reason I bought this app was......to ensure my non-Apple Fitbit synchronised with Apple health. Giving it this app 2 weeks to get the benefit seemed fair. It makes not a jot of difference. Setting up correctly was advised by all the 3 star plus reviews so I was very particular in following the idiosyncrasies of this up as advised. It does not sync Fitbit to Apple Health and it has a horrible interface. I would like my money back, what a waste of time, money and memory. Will I get it? Guess not? Surprise me.... Who wrote the reviews..Version: 1.6.5
✓ PoorNot was described. Waste of money. Want my $7.99 back!!!.Version: 1.5.5
✓ My fit bit doesn’t sync to or from my health app - I want my money refundedI’m.Version: 2.9.6
✓ Pretty WeirdReceived a Charge 3. Of course, no user manual but I expected that. Tried to set-up Fitbit acc’t from iPhone 6S but wouldn’t connect. Downloaded the App for $5.95. Couldn’t use App without Fitbit acc’t. Rambled on over to the computer. Set-up acc’t and found that the Fitbit App should not be downloaded before acc’t set-up. Too late for that tidbit of news! Still, tried to work thru the problem. Went back to iPhone, opened App, and logged into acc’t. Selected ‘Fields’, etc and chose ‘sync’. Said no. Asked me to download ‘Health’ App. Did so. Of, I know there’s nothing in health App to Sync but it tried. Told me my device was sync’d. But nothing in iPhone, nothing on computer, and the Fitbit won’t turn on. Somehow I don’t think it matters. I’m pretty sure it won’t work either! Now I’m no technophile but I’m certainly no amateur at these things either. My take is this: if the manufacturer of a product doesn’t care enough about their customers to include a “Getting Started” instruction manual in the product box, I don’t think they deserve my business. Unfortunately, this Fitbit is going in the trash..Version: 1.6.3
✓ Absolutely ludicrous price$10 a month to sync 1 field!?.Version: 2.3.1
✓ Ugly but worksThis is one seriously ugly app, but it works as described so I can't really complain. I did have trouble using it at the start but once you get the concept, it's simple to use. It's basically a set and forget type of app. Recommend getting it if you want to keep that consistency on health app..Version: 1.5.1
✓ Sucks. Period.It DID work.....once upon a time a million years ago. Now all my readings are messed up and I can no longer log into my Fitbit account thru it. Garbage..Version: 2.1.9
✓ Hey hey!!Downloaded the app, saw there were some subscription options, didn’t choose any of them but hit the “continue” button expecting to use the free version of it, but it came up with a purchase Authenticator for $89CAD for a “Lifetime Subscription” and it went through somehow! Immediately requested a refund from Apple. Will be staying CLEAR of this app in the e future. Would rate negative stars for that trap if I could..Version: 2.5.1
✓ SyncDoesn’t do what it says it’s supposed to. The numbers don’t match, very glitchy and the pictures on the app add seem made up because my screens weren’t showing any different coloured rings nor do the step counts and calories match very sad that I purchased the lifetime.Version: 2.9.7
✓ Good but annoyingReally annoying that keep asking to rate the app every time it sinc.Version: 1.6.5
✓ Doesn’t work - so don’t botherDoesn’t work - so don’t bother. I followed the instructions and it doesn’t work. Its poorly designed, so perhaps that is part of the problem..Version: 2.2.0
✓ Big data privacy issueNot allowing data sync with apple health until you allow access to all the data. This means you have to give permission for all the data including sensitive data i.e. your GPS location etc. It worked fine for a while but now shows error and asking to turn on permissions for “all data” access. Now app has been updated and forcing customers to give access to all the data OR give up access. ****Big data privacy issue****.Version: 2.9.4
✓ Worked great until the updateThe app is now adding the same amount of exercise each night at midnight. It’s throwing off all connected apps with these false numbers. Hope a fix happens soon..Version: 2.9.7
✓ “Free” app is uselessUnless you pay for the app, I don’t recommend it. It only syncs the steps for free and you are constantly barraged with pop-ups..Version: 2.1.9
✓ Way too many adsWay too many ads you can barely use the app. Also $90 for access to the full features? Way too high imo, going elsewhere.Version: 2.9.7
✓ A PRO edition now? UnbelieveableSeriously, how greedy do you have to be to charge a subscription for this app. Perhaps a $6 one off payment would be fair, even $14 … but you want $65 a year? Subscription based services are going to die in the upcoming recession..Version: 2.9.2
✓ Only transfers steps otherwise £60 for a yearOnly found this out after installing and it failed. Wouldn’t have bothered if I knew better.Version: 2.2.2
✓ Auto Sync doesn’t AutosyncPlease fix this issue.Version: 2.9.7
✓ I want a refund!After downloading the app and following the directed instructions, I’m getting errors saying it cannot get my Fitbit profile. All completed all the steps, given the required permission and allowed the app over 50 minutes to complete a sync without locking. Still getting errors. I want a refund..Version: 1.6.3
✓ Hmmm — doesn’t sync correctlyThis app has screwed up with syncing to my iPhone. It syncs the TOTAL number of steps spread evenly over 24 hours. Weird..Version: 2.1.3
✓ Somewhat disappointedI bought this app when it first came out. Now they’ve charged me again to activate the same features which I already had..Version: 2.3
✓ No Auto Sync Unless You Pay For PremiumThe free version only allows you to sync steps manually on the current day. If you actually wanted to sync your steps with the free version, you would have to open the app at the end of every day (after all your stepping was done), subject yourself to full screen ads, and go to the sync page to transfer your steps. That’s a lot of work for very little functionality. This app seems useful for using once on the cheapest subscription to transfer all data, & then delete it forever to use your new Apple Watch from then on. It might also be worth having if you wore both Apple Watch & Fitbit regularly, but I don’t know anyone who does that..Version: 2.9.2
✓ WasteBetter apps that sync all categories for free.Version: 2.2.4
✓ Free version is almost uselessFree version is almost useless. Will only to sync steps and that didn’t even work. Found another app that worked for free and right out of the box..Version: 2.1.9
✓ App works great but removed free featuresI used this app for several months to sync my weight and body fat percentage. It worked perfectly and the pro plan didn’t include any of the features that I wanted. Eventually there was an update where the only data you could upload for free was your steps. This is useless to me as I already have an Apple Watch that uploads my steps. The pro plan is so overpriced and not worth it. None of this would be a problem if the app was not useless and stripped of its free features. The app is basically just appearing to be free. I would consider paying a few dollars a month for the premium features or a $10 one time purchase, but $10 a month for basically a quality of life improvement is unreasonable..Version: 2.9.2
✓ Total waste of moneyDoesn’t work. Don’t buy it..Version: 1.6.5
✓ Added random data to my health appI’m confused by the app, syncing my Fitbit to the health app is adding 929 steps per hour that I’m asleep to the health app meaning the step count is around 9,000 more than it should be, does anyone know how to fix this?.Version: 1.6.5
✓ Does not work - Apple should remove this app from iTunesSimply does not work. They took the money, and simply does not work. Maybe used to work in the past, if you sort reviews by most recent you can see everyone saying is not working. Further... Activities, one of most important data, are anyway not even one of the fields that are supposed to sync. Would be fair if they refund the money rather than making excuses and ask users to ‘contact the developer’.Version: 1.6.5
✓ App sucksThis app sucks. Only syncs unless you pay. Not free. Just sucks. Don’t waste your time..Version: 2.9.7
✓ Don't bother - move on if you want to bulk sync historyQuite pricey but would have been with it if it had worked. I paid a couple of months subscription to try to get my FitBit history imported into Apple. The app appeared to be doing this but got stuck at 23% and never progressed. I requested support but never heard back. I have cancelled my subscription! You have been warned..Version: 2.2.2
✓ NOT FREEWanted to track sleep, heart rate, or even WEIGHT?? WELL TOO BAD! Everything is payed other than steps. Unless the only thing you wanted to track were steps, then this app is useless. Might as well get an Apple Watch..Version: 2.9.9
✓ Feel connedIt’s not made clear the price is in US dollars so I ended up paying a lot more than I thought! Also it wasn’t clear to a new user that it wasn’t Fitbit itself. I feel I have wasted my money and would prefer a refund..Version: 2.1.1
✓ SCAM - forcing customers who already PAID for the app to buy a subscriptionWhen I first purchased this app in 2018, it was a PAID APP. I’ve had and used this app since then, and now in 2023, they are trying to force me to pay a subscription every year or Almost $100 CAD to sync my data to Apple health. I’ve ALREADY PAID FOR THIS USE OF THE APP and have been using it for years. I’m angry, disappointed, and I will not be paying for an app I’ve already paid for. I don’t recommend this to anyone. It’s become a huge scam..Version: 2.9.8
✓ Free version won’t syncThe free version only allows steps to be sync but mine says “error getting Fitbit profile. Cannot sync.” So it doesn’t sync at all . It should be EasyPay done . Fitbit sells watch then still charges for the app basic function..Version: 2.2.4
✓ Still have to pay ?I have fitbit premium subs and still need to pay to sync with iphone / health app ? Pff 😤.Version: 2.2.6
✓ AvoidVery buggy! Many issues syncing. Contacted support and no reply has been received. Avoid!.Version: 2.9.6
✓ DeceptiveI was charged for this app when I did not even get a chance to accept or reject. Be very careful as if you are just looking they then will charge you about $90 just to look..Version: 2.1.1
✓ Mr B DeathNot happy at all . Very hard to set up . Rediculous how hard it is !!!!!. I would not have purchased this if I knew how hard it would be ..Version: 2.1.6
✓ Doesn’t sync macros..Version: 1.6.5
✓ Total waste of $6I purchased this app based on the positive reviews (should have sorted by most recent). This app does nothing useful except add meaningless workouts to your Apple Health data. The claim that the latest version syncs Workout data is misleading. Let me tell you what it actually does. The workouts that it does create have a Workout Type of “Other”, even though the correct data is listed in another field. Totally useless for analyzing past activity. To be fair, other apps seem to do the same thing. However, they do it for free, thus the low rating for this one. I guess I’ll have to manually download the FitBit jsom files and import them by hand..Version: 2.1
✓ Scam!They tried to charge $56 to my card before I even signed on. Do not give your cc info.Version: 2.9.7
✓ Not honestI think you should let people know about the high subscription fees BEFORE they download the app. Waste of time. Deleted..Version: 2.7.1
✓ Terrible appPaid $99 for the subscription and couldn’t open my Fitbit account up. Paid all that money for nothing. What a waste very disappointed.Version: 2.3.2
✓ Not syncing automaticallyThis app use to sync automatically, but recently stopped doing this a few updates ago..Version: 1.6.3
✓ I want my money backI downloaded this app yesterday and paid for it. It will not sync beyond 70%. The auto sync does not work. When I try to contact, it will not allow me to write a comment as to what the problem is nor will it allow me to send. I want my money back..Version: 2.9.6
✓ You’ve gotta be joking!!!Rubbish app doesn’t work.Version: 1.6.5
✓ Do not bother to request helpAll these people know is that some third party script kitty wrote them a script to auto-reply to every request for help, like all poor support systems it simply links to FAQ listing. When they read the customer’s reviews, they criticize the purchaser for NOT understanding poorly written FAQs. These FAQs are also generic and written by the same third party script kitty. They script kitty author simply uses a find and replace feature to change company and product name from a common template. Do not bother to request help. Their auto-reply to the above concern says this; “Hello, we have an auto reply when you first contact support detailing what information we need to help you. We respond to all support questions personally” That is retarded, to first acknowledge you use auto reply then in the very next sentence you state you “personally” respond to “all” questions, how completely moronic is that for a two faced liar. Oh edit most liars are morons and most morons are liars …my bad!.Version: 2.1.3
✓ Way too expensiveFor what this app does, the fees are way too high. Only steps sync for free. Pass..Version: 2.5.1
✓ Free version not worth itFree version only syncs steps. Everything else requires payment. Doesn’t meet my needs (I’m only tracking weight and body mass)..Version: 2.4.7
✓ FitbitIncapable de comprendre comment fonctionne ce système sans avoir à payer un montant exorbitant puisque que j’ai déjà payé au moment de l’achat.Version: 2.9.5
✓ WThis is the worst app ever. Nothing works on it. There should be a way of getting my money back. The only thing that works is it easy to pay for it. Don’t pay for this app.Version: 2.9.7
✓ Adding extra steps to healthThe app isn't syncing - I've walked 10,040 steps so far showing on my fitbit, but after syncing to Apple Health the Health app is showing a total of 16,105 steps?? Minimum star rating possible for obvious reasons :(.Version: 2.9.7
✓ No data shownDid not work or show any data.Version: 2.2.4
✓ Weight data issue?It seems to pull over my weight data from my Fitbit aria scale as daily averages rather than the individual data points? So now in my Apple health data I see 365 data points each at 11:59pm one for every day of the year, even on days I did not weigh myself. On days I did not weigh myself it seems to be taking “averages” between actual data points. Why can’t you take the actual data points and let Apple health make its own chart instead of adding all those extra averages?.Version: 1.6.5
✓ I paid for this app and now I have no accessI’m really frustrated that I actually paid for this app and without notice, you all changed to a subscription format but are not honoring your original contract. Furthermore, you don’t even offer a “restore purchase” option from the app. It is a rip-off and bad business to void your original contracts with older customers. There is no incentive to continue using this app bc no information is shared and the ads are incredibly annoying. I paid for this not to be the case and I expect my purchase to be restored immediately or I will invest in another (higher rated) app which is not ripping off its existing customers..Version: 2.3.3
✓ MisleadingI bought this app because it promised to do what the app I currently use doesn't do -- sync resting heart rate. Imagine my surprise when it doesn't actually perform as advertised. This was a waste of money for me. It works perfectly well for most Fitbit fields, but I'd spend your money on more honest competitors instead. I recommend Sync Solver..Version: 1.5.2
✓ Useless appI bought the this app for £5. For what? I bought it for the fit bit charge 3 to be able to connect to my health app on the iPhone X. Nothing but the resting heart rate no matter what hi you do. Yes fit bit has a handy app but I was duped out of my money. Can I please get a refund ?.Version: 1.6.3
✓ Needs MoreIt’s ok but doesn’t bring across any swimming or cycling data....Version: 1.6.5
✓ I did not want to subscribe to this app and they won’t refund, this is day one.I clicked on this to read it, it did not say there were fees and once installed it charged my card. I tried to contact support and they say I have not purchased anything. My credit card says different..Version: 2.5.1
✓ App is essentially an ad, not usefulToo many ads to use properly, half the time it redirects you to what is essentially spam while trying to use the one sole function. Also read reviews and seems the customer support is nasty as can be. Telling people ‘a few ads help keep this free’ if users cannot use the app because of MORE than a few ads then it defeats the purpose. You are purposefully harassing people into either paying for the service of a very small function or just deleting the app completely. Either way its not a good look when your customer service is just as foul as your app. Cant wait to see what nonsense you spout in defense..Version: 2.9.7
✓ Doesn’t really workI paid $13.49 for a month of using this app. First of all, it’s a one-time transfer if you’re moving from a Fitbit watch to an Apple watch, so there is no need for a subscription. More importantly though, it doesn’t really work: it synced my steps, but not my exercise minutes or what was most important to me, years of cycle data. I don’t find my new cycle data to be as accurate in Health, so for now I’m still logging it in the Fitbit app. I do not recommend this app but it seems to be the only “good” one out there..Version: 2.9.7
✓ Handy But Bare MinimumI’m not at all happy I had to pay to use this terrible app, but it does do the job... I wish they could just automate the data transfer so I don’t need to do it manually daily!.Version: 1.5.4
✓ Don’t waste your moneyFor $99 I expected it to work but it doesn’t at all..Version: 2.9.7
✓ Suddenly now a subscription?They only thing I used this for was sync my weight. Now that’s a subscription. Not worth it. Disappointed that this happened..Version: 2.9.6
✓ It's OK & works butIt's annoying that you have to use a secondary app to sync the health app but this app does its job quite well. Could do with some user interface upgrades and do away with manual intervention on syncing please!.Version: 1.5.2
✓ How do I end the spammy popups trying to sell me things I don’t want?Every time I switch to or start the app, I get spammed with ads. I don’t want the pro features. MAKE THE ADS STOP, FOR THE LOVE OF GOD!!! Edit: the ads are for the upgrade to “Pro,” and a second popup is for a review of tge app, which I can’t easily post because the keyboard obscures the action button that would allow me to post. These popups only appear on ONE of the two iPhones that my family has the app loaded onto. So I would like to get the same behavior—i.e. NO nags about buying the “Pro” upgrade OR about adding a review—on the other iPhone. The one WITHOUT the popups doesn’t have the “Pro” tab along the bottom of the main page, and doesn’t limit the “auto-sync” toggle or the “Sync entire history” toggle to the “Pro” level. I absolutely don’t mind the ad that is for third-party stuff, because I understand that those ads keep the app “free,” but I am never going to pay for the “Pro” features that I don’t need or want, and I am unable to post the review from the app because the keyboard blocks the action buttons on the review popup..Version: 2.9.7
✓ Don’t buyDon’t buy the app, doesn’t work. I went off all the good reviews and brought it. It won’t do the one thing I want and sync my steps..Version: 1.6.5
✓ Fitbit data synced with Apple Health...glueIt's a bit early to say this app other than seems good. It seems to do what is claimed of it but it is far more manual than automated... in this day and age and it isn't immediately clear it has done the job. Double scoring was evident and on further investigation I found recognition that this could happen and how to stop it but whether it has done so in arrear isn't yet clear. I do so wish we were not asked to review within minutes of downloading - we may be over egging the cake in either direction. To date 'so far so good' is all I can say... in hope!.Version: 1.5.2
✓ So many adsLiterally can’t do anything unless you buy a subscription, so many ads I actually couldn’t do anything on it and I got annoyed and within 2 minutes deleted it. Terrible..Version: 2.1.3
✓ Don’t like being pushed towards PREMIUM PAID APPSNearly everywhere on my app, tries to trap you into a premium account. Why can’t the first thing I see on app, emphasise Free elements..Version: 2.8.1
✓ Has to be the most expensive app evwrSeriously? Pay more than MS office for this to sync? 🤷♂️.Version: 2.2.6
✓ Never works!This is a garbage money grabbing app! It never downloads the steps to Fitbit!.Version: 1.5.4
✓ Essential but manualApp appears to sync in background but does not fully update Health app unless in foreground. Not sure how health gets active energy split as I can't find it in Fitbit but the total energy never adds up. Keep improving please I know Fitbit and Apple don't work together!.Version: 1.5.2
✓ Look for another solutionOkay, bought this app in a bundle in 2019. It’s worked like a charm and was easy to use. It was ad free and while there was no free version available I was happy to spend the money for a clean and well organized app that made up for the lack of interoperability between Fitbit and Apple health. HOWEVER, they’re asking for $60 for lifetime pro membership? When I already paid? I get adding in ads to improve revenue but it makes the app clunky and difficult to use?? What’s the point? Also, you could’ve at least grandfathered me in to pro or give me a discount jeeze. TLDR: it used to be good but now it’s way over priced. I’ll be looking for another solution..Version: 2.9.2
✓ PaidI don’t appreciate the fact you download the app thinking if free and when we try to use it, you only have access to steps unless you pay for the pro version. Just charge it upfront please..Version: 2.1
✓ Gets stuck and doesn’t work. Total junk.This thing is supposed to do one thing and only one thing and it fails to do it. I followed instructions step by step. Come to the last step and click the Sync Now button. It says In Progress. Please Wait... and you wait and wait. Nothing happens. Gets stuck. Total piece of junk. Their responses to all bad reviews is thousand of people use it every day to sync their data. Yea right. Don’t spend a penny on this thing. I bet they wrote all the good reviews. Doesn’t even deserve a single star. If you sort the reviews by date, all recent reviews are bad. May have worked at some point but doesn’t work right now..Version: 1.6
🙂 Fitbit to Apple Health Sync Positive Reviews
Fitbit to Apple Health Sync works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Fitbit to Apple Health Sync.
⛔ Fitbit to Apple Health Sync Problems
