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Sync For Apple Health > Fitbit App Complaints & User Negative Comments 2024
Sync For Apple Health > Fitbit app received 140 complaints, negative comments and reviews by users. Have you ever had a bad experience using Sync For Apple Health > Fitbit? Can you share your negative thoughts about sync for apple health > fitbit?
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Sync For Apple Health > Fitbit for Negative User Reviews
✓ Does not sync to challengesThe steps will sync on your FitBit dashboard, but for challenges and goal days, it will only count the exercises tracked directly in FitBit in real time. Manual entries will not count in challenges or goal day either. So if you want to download this for the challenges and goal day, save your money because as of June 25, 2020, it doesn’t track them 😔 If the developer can fix this, would be 5 stars. For me personally, I downloaded so I could have the motivation from the challenges again, but I should have read all the reviews. What a bummer!.Version: 1.7.7
✓ Not impressedSo I heard about this app that syncs data from Apple Health to your Fitbit App. I’ve subscribed to a yearly costs but don’t see any change or data being shared at all. Is this a joke ?.Version: 2.0.1
✓ Workweek HustleWill update the Dashboard but does not work with a workweek hustle challenge which is the reason I paid for :(.Version: 1.6.7
✓ Doesn’t workWish I had read the reviews before paying $9.99. Syncing Health and Apple Watch data to the FitBit app does NOT work. I have tried all troubleshooting - including factory resetting my Apple Watch. FitBit app will still only count steps I take while carrying my phone with me - no matter what settings I have turned on or how many times I synch through this app. Very disappointed..Version: 1.7.7
✓ Poorly describedWasn’t clear that in their world “sync” is one way. Sync is two way folks... doesn’t sync from Fitbit to Apple health. Not sure I want to spend another $7 for another app..Version: 1.02
✓ A transfer app!I saw synchronise and wrongly assumed it would sync my data between Fitbit and Apple health. Grave mistake as transferred and wiped data! Really upset me so I advise this shouldn’t have synchronise in the name and instead have transfer in the name. Same applies to the other app also..Version: 2.4.2
✓ My fitness syncNot impressed at all with this what a waste of money . Having to manually sync it all the time is crap it should automatically sync.Version: 1.6.4
✓ NatalieeeAfter buying this I still can’t see my steps on the Fitbit app only calories very upset.Version: 1.6
✓ Deletes steps from previous dayWhen syncing todays steps, the previous days steps gets deleted. The app initially worked well for about a month until this issue. Thankfully I’m trialing the free version..Version: 2.4.1
✓ It doesn’t workThe app doesn’t work - it won’t sync data with Fitbit. Utter waste of money..Version: 1.7.8
✓ Previous steps goneEvery time I sync today’s step, it will delete the previous day’s step count..Version: 1.02
✓ HorribleDoesn’t work.Version: 2.0.2
✓ Doesn’t workNot helpful at all.Version: 2.4.1
✓ Semi-functionalWhile this app is better than any of the other ones that purportedly sync Apple Health to fit bit, it still has its problems. I’m on my phone constantly, and despite that the auto sync feature doesn’t ever seem to actually work. Additionally, I seem to lose a couple hundred steps every day – if I sync in the morning for example, the previous day will show 500 fewer steps than I actually took. Not sure why this is losing steps, Nor why subsequent syncs don’t update previous days activity..Version: 1.5
✓ CAN'T PARTICIPATE IN CHALLENGESThe app does allow me To accumulate steps on the Fitbit app however those same steps do not transfer to challenges. The steps on the challenges is using my mobile device ( MOBILE TRACK).So the numbers are not the same from the dashboard and the challenges. I do not carry my phone everywhere I go so the challenges number is way lower than my dashboard numbers. Maybe their is something in the settings I can change the get my Apple watch 4 steps to show up on the Fitbit challenges. If so please help. If not please do an update. Without being able to participate in the challenge is on Fitbit most people will not use the Fitbit at all because that’s what helps push people to know levels..Version: 1.6.3
✓ Steps only synced as mileageI am not happy with this app. I paid nearly $6 and do not get what was advertised. It is not syncing my step count-only the amount of miles it adds up to. It is syncing my calories burned and that is what shows up in my Fitbit dashboard that I can share. This has nothing to do with the challenges, but the basic information dashboard where my steps should be if they accurately synced. I do not recommend anyone to get this app unless they want to be disappointed. There is little ability to change any settings once they are set and very little helpful troubleshooting..Version: 1.6.4
✓ Doesn’t workOnly syncs registered exercise from Apple Watch. No steps. Disappointed..Version: 1.02
✓ RubbishI used to use fitbit watch and scales. Love the fitbit app. Now use an iWatch for work, so it records steps and exercise when syncs with health app on iphone. Fitbit to iWatch is worth the money, but iWatch to fitbit is rubbish. At 22:10 it said I had 20 steps for today and NEVER correctly imported step count from Apple health app. Do not waste money on this! Fitbit to Apple = 5 star Apple to Fitbit = 0 star You have been warned So bad I have deleted the app. WASTE IF MONEY, CHEATED.Version: 1.6.8
✓ A messOf course you have to pay them to get this thing to work, and once you do, you can’t get the purchase to register and you keep being told to re-purchase. And there’s no clear available help..Version: 2.0.1
✓ Poorly designedUnfortunately, there's a lot of potential here that goes squandered. The usability design is non-existent, with no free trial, higher prices than advertised when you go to checkout, errors out of the gate with syncing, last synced dates not appearing for data sources no matter how many times you sync, and automatic syncing not happening at all. When it works, it's great, but you're basically rolling dice on when it decides to behave. The developer really needs to put in more effort with this app as it's not worth the price right now..Version: 2.4.2
✓ Doesn’t workDoesn’t work don’t waste your money, followed all instructions carefully, you tube video, help centre etc. It doesn't sync any data.Version: 1.6.3
✓ TerribleEasily the worst app I have ever spent money on. Will mess up all your data and doesn’t ever tally up properly anyway. Complete waste of time. I want my money back.Version: 1.7.7
✓ Don’t waste your moneyThe app doesn’t work and the ‘contact us’ page to get assistance to resolve issues doesn’t work (404 message). I’d like a refund!.Version: 1.7.7
✓ Paid version stopped syncing properlyUpdated 1 star review The only way anyone can reach them for help is a really difficult to use contact form that refreshes and crashes frequently and loses everything I typed in and screenshots I attached. Downgraded to one star because the restriction on contacting them (not providing a straightforward email address for support) is clearly designed to prevent people from actually reaching them to get help. Original 2 star review The last two months, it only syncs about a quarter to a third of my steps. No longer functioning properly. Worked great for a year before that..Version: 1.6.3
✓ This is the worst app I ever paid for.I glad I only paid for a month as it created more problems than it solved. Deleted app after day 3..Version: 2.4.2
✓ Syncs, but not accurateBought the app because I miss the competitiveness with friends from Fitbit. I had no issues syncing and that seemed seamless. The only disappointing issue was that my 7 day average on my friends part of the app was no where near my actual 7 day average which in turn makes any “competitiveness” pointless. Maybe the developers can help me out, if that were to sync correctly. This would be five stars in my opinion. If I would have know this beforehand I would have never have bought the app. Hope this helps future buyers. Developers, help me out please so I can change this to highly effective/recommended..Version: 1.02
✓ Missing featureThe update says we can sync using 3D touch, i don’t see anywhere in the app where we could use the feature... Am i missing something?.Version: 1.6.8
✓ Why should you have to login it doesn’t helpThis app does not help my Fitbit won’t do anything this is terrible.Version: 2.4.1
✓ Didn’t sync my stepsWaste of money didn’t sync my steps.Version: 1.7.9
✓ Doesn’t workWaste of money! Followed all steps and won’t work.Version: 1.8.0
✓ Not as simple as it seems - annoying that it costsFrustrating to use due to multiple devices on my Apple account, paid for it and has only successfully synced once!.Version: 1.7.7
✓ App gives me an error every timeHave tried to contact customer support with no response..Version: 1.7.2
✓ Wrong app for my needsHi, I just received an Apple Watch and love it. I used to be a Fitbit user but after two of them dying within six months time I decided to try something new. I loved the Fitbit community and didn’t want to give up my friends, and honestly I shouldn’t have to!! I was excited to find an app that would sync my Apple Watch data to my Fitbit. But, what I’m not happy about is that there are two apps that do two different things and I ended up purchasing wrong app because I’m basically a newbie!! I purchased the Fitbit to health app for $4.99 but I needed the Apple health to Fitbit. So, I had to spend $2 more to get the one I really need. I’m sure I’m not the only person this has happened to! I contacted company to see if they could exchange for me. Honestly, it should be one app to do either of those things, but I guess they make more money that way!! Happy this might work in conjunction with mobile track but not happy about the confusing way apps are sold..Version: 1.6.3
✓ Free trial ??I wanted to try the app before paying for it as my income is extremely limited and it stated a free trial but nope. It also stated a price two dollars cheaper per month when I first installed it but I didn’t choose it because of the free trial so until I can try it before I buy it I will give it 1 star even though it deserves 0..Version: 2.4.2
✓ Doesn’t sync correct stepsNever syncs the correct amount of steps, so it’s pretty useless..Version: 2.0.2
✓ TerribleNever synced. Do not buy..Version: 2.4.2
✓ Would be betterI do enjoy that my info from my Apple Watch transfers to my fit bit app (exercise, heart rate) however the auto sync does not sync. I have to manually do it. It is Aug. 12, and last sync was July 30, when I manually did it last. Also, not sure where things are changing (guessing the apple health?) now my calories state everyday is exactly 2,215 burned, and with just the Fitbit app strictly in the past, when i could see at the end of my day a calorie count of 1,500 to 2,000 depending on my exercise. This makes what I am putting in a little less concise for calorie consumption. Not as smooth as I was hoping for..Version: 2.4.2
✓ Doesn’t workTried to sync with fit bit app connects and logs in but nothing gets transferred over... do not recommend.Version: 1.5
✓ FitBit problemsAfter downloading it my Fitbit has problems counting my steps..Version: 2.4.1
✓ Does not share Apple Watch steps to FitbitThe whole point behind me paying for this app was to transfer my Apple Watch stats to Fitbit The app auto turn off steps I’m when I try to sync How does Apple still have this in the App Store when so many people have complained it doesn’t work??? I initially paid for this app two years ago and didn’t need it yet. I paid for the upgraded subscription plan (it wasn’t subscription when I bought it) but it does not update the Fitbit challenge data That was the whole point of getting the app..Version: 2.0.1
✓ StinksThis app sucks, doesn’t work. Don’t buy it. If you do, your throwing your money down the toilet!!!.Version: 2.4.2
✓ RubbishDon’t bother buying total load of expend rubbish just won’t work wrong steps or no steps on fit bit save your money I bought both app for over £10 fuming.Version: 1.6.8
✓ Avoid!The free app pulls the step count over just fine, but upgrading to Pro is a complete waste of time! I wanted to get my sleep data from my Apple watch displayed on my Fitbit app, it doesn't work and when I contacted support I was just told to contact Apple or Fitbit instead. Also you are meant to get Auto Sync with Pro but this app has never synced without me forcing it to. So glad I only paid for one month, would've been so much worse if I'd done the annual or lifetime membership..Version: 2.4.2
✓ Can’t do challengesBy the app description I wrongly assumed you could do challenges with FitBit friends..Version: 1.6.4
✓ Just doesn’t workSince I’ve downloaded this app my Fitbit steps are not showing as true after I’ve synced with the app, it deletes data rather than updates it!.Version: 1.6.7
✓ Waste of MoneyThis is app was too good to be true. I manually have to sync, but the thing is nothing syncs over. I’ll get a badge notification saying I went past my step goal but when I enter the app no steps are recorded. Also it says I’ve burned exactly 2,844 calories everyday since I’ve bought the app. And the only widget on the Fitbit app is the calories counter - which is inaccurate. My suggestion: stick to either or operating system. If you switch to the iWatch stick with the activity monitor there. If you’re a Fitbit user stick with the Fitbit app - which is honestly way more user friendly and every fitness data is captured into one app. Where as with the Apple Watch you need like 5 different apps for no reason..Version: 1.6.3
✓ Fit bit challengesI only really wanted to keep fit bit running for the challenges I have and this doesn’t sync to challenges.Version: 1.6.3
✓ Completely pointless & waste of $$$ rip offUSELESS!!!!! This app does nothing! I simply wanted to see my steps added up for the week since my family all has Fitbit (I recently got an Apple Watch) and it’s completely inaccurate! It will sync (sometimes)- I typically get 9-11k steps a day (on my Apple Watch) yet my weekly total is less than 30k. I’m not trying to do the competitions or anything (that definitely doesn’t work anyways) but at the very least tally up the count for one week. What is the point then? Apparently that is counted as “competition” for Fitbit- so it blocks you on the weekly total. Not to mention it gives me “active minutes” at midnight and says I “worked out” 7 days a week. Totally worthless. I’d like my money back thanks. And you can have your app back. Yes I contacted support and no it was not helpful nor did it solve any of the issues..Version: 1.5
✓ Not worth paying forHard to connect and only shows calories not steps. For the price asked, just not worth it. If you like Fitbit, stick to Fitbit as you’ll be disappointed with Apple version..Version: 2.4.2
✓ WorthlessI have an Apple Watch so I purchased this app so I could transfer my steps from my watch to the health app and then to the Fitbit app to track my steps to compete with my friend since none of them have apple watches but they all have fitbits instead and after following all the steps in your guideline I still cannot sync them together. Purchased this thinking it would work but what a waste of money. Doesn’t count any of my steps unless I have my phone on me and even then it glitches and states that I haven’t walked at all. It won’t count my steps in the challenge section which makes no sense to me but whatever. Currently at 8k but the app states I’m only at 3k since it won’t transfer any data from my health app to the Fitbit app. Seems like you guys have some bugs to fix. I’ve reset everything countless times and still nothing..Version: 1.02
✓ Not allowing Log inAfter paying for an app, and it immediately not even allowing me to use it...can I please get a refund? How useless and wasteful was that purchase..Version: 1.6.1
✓ Nothing freeThere is no way to share with iphone for free, so bad.Version: 2.4.1
✓ Doesn’t work.I’ve tried syncing my Apple Watch to Fitbit and it doesn’t work. Incorrectly logs activity, and stats adding rubbish data which makes everything pointless. The UI is awful, you have to manually sync things. They’ve just dumped a crappy interface on the end of some api endpoints and charged you for it. Not worth a penny..Version: 1.7.7
✓ Not working - rubbishThe app is not working, funny the September review was hidden before I purchased it, I will be getting my refund, the app will sync but your steps won’t show up, it will sync calories and activities (just the activity and time but no steps) the whole point of the app is to sync steps to the fitbit dashboard and this part is not working..Version: 1.5
✓ Doesn’t work for meHoping to use an Apple Watch and Fitbit in one app. This app overwrites The Fitbit data with Apple health data. Not what I wanted but would be okay but the data transferred to Fitbit app seems random. 30 days of data not one match! Feels like a scam. Surprised 3.8 stars. Should have read reviews. Scam.Version: 1.7.1
✓ Rubbish for £5Says it has completed synch. While the steps are visible on Fitbit dashboard , it’s not visible to the community / friends Can I have my money back.Version: 1.6.2
✓ Had this app for yearsI’ve had this app for a couple of years now, and I love it! It usually syncs really well, until now. I don’t know if it needs a new update with ios14 being newly out, but ever since yesterday, I can’t get it to sync. My Apple Watch said I walked 5k steps yesterday, but no matter how many times I try to sync, Fitbit kept saying I only walked 345. I even tried restarting my phone, deleting and reinstalling apps... Nothing has worked. I hope there is a fix for this soon, this app was amazing and I loved it..Version: 1.7.8
✓ Does not workI was really hoping this app would work as I love my Apple Watch but I also love the Fitbit app..Version: 1.7.2
✓ I would like a refundI just downloaded the app and it is nothing like I thought it would be. It is not useful to me and I would like a refund..Version: 1.7.7
✓ DisappointingVery disappointing. I loved the other app that updates apple health from fit bit because I get reward points through my drug store. However. When an app turns around and subtracts steps from my fit bit, that’s just unacceptable. When I first installed the app this morning, my fit bit had 378 steps, after syncing this evening, the app change my fit bit steps from over 5000 steps back to 378. I followed the instructions found on the support webpage for setting up the app so I know it wasn’t a user configuration error. This app goes in the crapper and I’ll try to get my money back..Version: 1.6.3
✓ Ify at bestI have used this app to sync my health information from my Apple Watch to my Fitbit app for about a week now and have noticed that it does not transfer information correctly. Every day for the past week it has recorded my “burned” calories as 2,844. Every. Single. Day... if I go to my health app on my phone for the past week every day varies from 4,000 to over 5,000 total calories burned. If you use the Fitbit app to log water and food this will at least give you a base to go off of for calorie deficit. Just know the burned calories is not that accurate. Can the developers fix this to read total calories or burned calories more correctly?.Version: 1.7.7
✓ Rip offCan’t do anything with this app unless you spend more money so ridiculous ….Version: 2.4.2
✓ UPDATE-now not working at all!!! OLD TITLE —->Uploading not consistentThis app worked sporadically until about 2 months ago. Now, it does not work at all. Reached out to support and they gave me a couple of things to try to get it working but then basically said “oh well sorry you can’t use our app”. I would not have an issue with this if it were FREE, but I paid money for this! Until you see the most recent reviews improving, DON’T waste your money! If you look at all the most recent reviews, you will see I am not alone- and no reply or updates from the developer re: this!!! Nice racket they got going on!!! OLD review - This app is certainly worth downloading if you are trying to use an Apple Watch to track on Fitbit app. The only problem is that it doesn’t upload data to Fitbit consistently. At least half the time I have to force it to upload. I contacted the developer and let them know this was the case. I was given a few steps to try to improve it but none of them worked. The other my fitness sync seems to do a lot better at uploading..Version: 1.6.8
✓ Not accurateWas easy enough to set up but I have found once linked from my Iwatch to the Fitbit app there is a discrepancy in the number of steps recorded. Iwatch and iPhone have me at 10,000 steps but in the Fitbit app it shows just over 8,000.Version: 1.7.2
✓ Looked promising, but wasn’tI had high hopes for this but it didn’t do any of the things it said it was going to. I was looking for an app to transfer the data from my Apple Watch to the FitBit app, without the use of a ForBit device and this claimed to be that. I read the help options through this app and none of their suggestions came through. First of all getting it to sync was quite difficult and there was a long list of devices to choose from all named my Apple Watch’s name, so I had to individually go through one by one… and when I found the correct one it would not stay synced. Therefore nothing ever logged, the FirBit app remained the same, and I waisted $6..Version: 2.4.2
✓ Wasted moneyLost steps and km from today. Only went back 1 month. Waste of money..Version: 1.7.9
✓ Misleading Language - DOES NOT SYNC STEPSSince the developers of this app seem to love using general terminology to describe what this app does, allow me. THIS APP DOES NOT SYNC STEPS. The giveaway that I should have paid attention to is that last screenshot in the app’s description - you’ll notice it does not show steps because Fitbit won’t allow them to sync it. They claim that Fitbit will not allow steps to count towards goals or challenges, but what they really mean is that it doesn’t track, import or sync steps at all. Only distance, weight (which I can’t even get to sync), and body fat % (allegedly). What it does do is take the weight and distance walked/ran each day and add it as an exercise in your Fitbit account. If you’re trying to find a way to get your Apple Watch or HealthKit steps data onto a compatible platform that is supported by your employer’s health program this app will NOT do that. 5 star reviews claiming it does are either lying or a developer for that app itself. Not saying this app doesn’t work. I guess it does in some way. I just feel like the description says in multiple places that it syncs steps and it doesn’t. Sure isn’t worth $5 for just throwing distances into your Fitbit account..Version: 1.6
✓ Useless, don’t purchaseNext to useless. Doesn’t show steps as advertised, tried every fix. Ripped off over $64..Version: 2.4.2
✓ No goodDoes not sync have tried everything and nothing gets transferred.Version: 1.7.1
✓ Bundle PurchaseI purchased the bundle for Fitbit. And now I noticed that it is free now. I had to reinstall the app and now I don’t have the PRO version. I was wondering what I can do?.Version: 2.0.1
✓ Only synchs calories & deleted other categoriesI expected this app to synch most data from my apple watch 6s to the fitbit dashboard but once I removed my old fitbit charge 2 device from the Fitbit app all the tracking categories went away with it. All this new app synchs to the Fitbit dashboard is calories. Steps, sleep, floors climbed are neither synched nor are they even categories on the dashboard anymore. Non of the apple health details are available as options on the “fields to synch” page in set up either. Maybe this app only worked with older watch models. I want my money back.Version: 1.8.0
✓ SucksDon’t waste your money.Version: 2.0.1
✓ Not what I expectedStill can’t see step in the Fitbit app only calories - this is the only reason I bought it very disappointed.Version: 1.6.7
✓ Doesn’t work!!I was told it syncs to your Fitbit, it doesn’t! You have to manually sync each time and it doesn’t record sleep like on the Fitbit, each time I wake (feeding a baby so constant) it’s a new episode of sleep so not like the Fitbit did it. Total waste of money!!!.Version: 1.7.8
✓ Kind of goodDoes as advertised but no auto sync.Version: 1.7.9
✓ Can’t sync my fit bit watchI spent $89 on the Fitbit app and several hours trying to sync it goes through the motions get 100% Watch geeks telling me to download the Fitbit app this a collasal waste of my time, I would like my money back will be returning the Fitbit versa 3.Version: 2.0
✓ Apple to FitbitI purchased both apple to fitbit and fitbit to apple as a bundle a while back. At first I only used the fitbit to apple but recently decided to wear my Apple Watch more so decided to sync todays info from my watch to Fitbit. First, When I went to use the apple to Fitbit I had to purchase it again. Ok… only $5 … not worth complaining about. Later today I go to my Fitbit and realize everything seems off. I realized that All of my step activity on fit bit for the last several years was overridden by the apple health info which is totally inaccurate bc it’s based primarily on what my phone (and not my Apple Watch) has been recording. This is so frustrating. I deleted the app that cost me $5 that I had already paid for just so I could Lose all my previous Fitbit activity data!.Version: 2.4.1
✓ Off by 3 to 4000 stepsThe day I bought this app, it synced my apple health to my fit bit. Because I had not been carrying my phone, the count on my apple health were about 3000 steps less. This app synced everything including my watch to be 3000 steps less. Fine. Today, it’s not syncing properly either. Though the app for my fit bit, and the watch itself are synced properly, the steps on my apple health are now 4000 less. I’m using this because it supposed to get me an incentive in my health insurance (which uses the information from Apple health). So it’s more important to me then simply being anal about the count. I don’t run around throwing money away on apps. This was a waste of my money..Version: 1.02
✓ Sync appIt’s not syncing or working and I’ve followed all the instruction to sync with Apple Watch only as instructed.Version: 2.4.2
✓ Doesn’t sync accuratelyIt doesn’t sync accurately until after midnight. Don’t waist your money..Version: 1.6.7
✓ Doesn’t sync steps to Fitbit rubbishDidn’t synching from apple to fit it , used to work now no steps are seen or synced Rubbish.Version: 2.0.1
✓ UpsettingI had to purchase my Fitbit for my insurance company perks and my doctor was wanting me to get it to see my sleep pattern. This was a few Cayears ago. I have Fitbit Charger 2. I used it for a while then stopped. I had gotten a new PCP and she wants all diabetic and heart patients to wear one. She's also interested in sleep pattern. I needed a new watch anyways.... I'm having to check glucose. That Bluetooth to the glucose app. That app costs $4.99 a month Fitbit premium costs$9.99 a month and now this app wants to charge a costly fee just to have it in one spot. Plus Apple Health has a monthly fee. What the heck. I understand that it costs money to develop apps but gosh come on. Can't you all work together and have one smaller fee? Can't there be a bundle fee? Also, what about a free trial to see if we even like it or if it actually works best? Fitbit premium even gives a month free trial. Come on people. People like me who are disabled cannot afford all of this each month. My biggest complaint with the"free" part of this app is they only do steps. I really need sleep pattern also. I cannot add that manually..Version: 2.0.1
✓ ExpensiveIt’s s little expensive for what you can sync. Only two fields, it shows more on the App Store. You can’t sync floors, stand or even workouts..Version: 1.6.8
✓ Just OkThe app is alright. It technically imports my steps but it doesn’t count all of the ones from my Apple Watch. It also counts as exercise each day when it imports them so I always meet my 5 day goal according to Fitbit now. I was sad to leave the Fitbit app because of the nice layout and I’ve been using it for years. I wish I knew how crappy this was going to work before I got my Apple Watch. When I read it could work, I was excited to still get to use the Fitbit app because of myFitnessSync. I wish I didn’t waste the $6 but now I also wish I went with the Fitbit smart watches instead..Version: 1.7.7
✓ Severely over calculates calories burnedI got this because Fitbit pushes calories burned info to an app that tracks food calories logged minus Fitbit active calories to show my net calorie gain or loss. My Fitbit watch got destroyed. I replaced it with an Apple Watch. This app syncs my steps, but now Fitbit pushes 800 active calories burned. Normally I have to walk 15,000 steps To burn 500 active calories. Now I’m getting 2,700 calories burned no matter how much I walk or don’t walk. This completely defeats the purpose for me. I contacted customer support. They asked for a screen shot. I sent it and haven’t heard from them since. I was waiting to see if they could fix the problem before leaving a review, but no solution and no refund. Waisted my money and time! I would like a refund, please..Version: 1.6
✓ Did not work at allFitbit and apple activity does not match.Version: 1.6.8
✓ Didn’t work would love my money backThis app is not working, only gives me partial steps.Version: 1.7.2
✓ Counterintuitive and would not recommend purchaseI purchased both this myFitnessSync Health to Fitbit and the original myFitnessSync apps, paying nearly $10 for the pair. I was firstly enthusiastic about this purchase because it does assist with conjoining all health information to the Apple Health app. However, the supposed automatic communication has yet to function, despite tweaking permissions. By my experience, syncing only occurs manually by pressing the “Sync Now” button. In addition, because I had not manually synced my information through the Fitbit to phone prior to going to bed, when I synced in the morning, it only registered my movements when my phone was on my person. As a result, over 8,000 steps and 78 active minutes, water etc. recorded by my Fitbit are missing on both my Apple Health app and Fitbit app. I tried syncing with the other myFitnessSync app as well to remedy the error, and it did nothing..Version: 1.6.3
✓ GarbageDownloaded and tried to log in, kept telling me to change my password, no matter how many times I did it. And once I finally got in, it tried to make me sign up for a membership. No warning that it’s paid at all and now I’m stuck with a new ‘password’ I didn’t even want and a useless app..Version: 2.0.2
✓ Way to costlyCost to much.Version: 1.6.8
✓ Terrible AppLoaf of rubbish. Can’t use to join for it challenges and isn’t at all easy to use. I’d like a refund please.Version: 1.7.9
✓ Not goodGot the other app thinking that it would sync both ways. Downloaded this to try and sync data from a day where I forgot to wear the Fitbit. Didn’t read the description fully so Ive wiped all data from the Fitbit app and replaced it with the data collected by the health app. Even though I previously synced my Fitbit data to health with your other app, it only synced steps collected by health directly and not with Fitbit..Version: 1.6.7
✓ Unintuitive, confusing & doesn’t workI hoped this app would let me use my Apple Watch to track my activity and keep my Fitbit account up to date. However, apart from connecting your Fitbit account, the rest of the sync process is confusing. And, at least for me, it doesn’t work. The first step is to connect your Fitbit account. This is simple enough and spits you out to the Fitbit website. Once you’ve granted permissions, you’re all set. Then, you’re asked to choose which fields to sync. When it comes to choosing these, I’m presented with a list including 5 separate instances of my Apple Watch (no idea why it appears 5 times), Health and my iPhone. I can choose to sync ‘Steps’ from each source. But which one is right? Aren’t my Watch and iPhone syncing to Health? So is ‘Health’ the right source? You can’t choose more than one source for ‘Steps’ so I tried turning each one on, syncing and then checking Fitbit to see if the data had made it over. I had no luck. I may be missing something but I cannot get this app to sync my Health data to my Fitbit account, and the interface doesn’t make it easy to understand what I’m doing or what’s going on. Your mileage may vary..Version: 1.02
✓ App stopped workingThis app will not load the fitbit website for the original logon.... looked everywhere online for support and could not find anything. Really hope it is fixed soon....Version: 1.7.1
✓ Sync issuesSorry but your app doesn’t work well..Version: 1.7.7
✓ Can’t get it to workI’ve downloaded yet nothing 🤔 I have steps showing on my Apple Watch but nothing shows up in my Fitbit steps Followed the video, have the settings all open to share/sync nothing 😞 Guess I wasted $$ for something that doesn’t work ~MsSheThang®~.Version: 1.7.7
✓ Read it carefully before you buyI own a Garmin Fenix which syncs to Apple Health. I figured this App would then take that sync’d data and share it with the Fitbit App. Apparently not, this Sync App only appears to sync the data collected by the Apple phone or Apple Watch. Wasted my money on one month. FYI for Garmin owners..Version: 2.4.2
✓ Hit and missSo difficult to get it to actually sync! Says it has, but nothing gets updated in Fitbit....have to keep trying to re-sync, log out and into both apps, and switch phone on and off over and over, and then eventually it works! 🤦♀️🤯.Version: 1.7.7
✓ Unable to sync terrible systemUnable to sync terrible system.Version: 2.4.2
✓ Not worth the moneyThe only thing to sync is the calories..Version: 1.7.9
✓ Unless appThe only reason I got this was to use it to compete in FitBit Challenges which it doesn’t work. I would like a refund.Version: 1.6.7
✓ Don’t use this appThis app doesn’t show your step count in Fitbit and doesn’t allow your steps to go towards challenges. In my opinion this make it useless. They say this is stated right at the beginning of the app description but it isn’t so read to the end before you buy.Version: 1.7.7
✓ Doesn’t sync stepsThe app does not work..Version: 1.6.6
✓ Where is my data?Just spent $89 to link my very expensive Apple Watch to my Fitbit app so that I can get the same data without wearing two devices and the app doesn’t show my Fitbit data. If the watch is collecting literally exactly all the same data, why isn’t it showing on the Fitbit app? Would rather have the $200 Fitbit than the stupid $1000 watch.Version: 2.4.2
✓ What does this do?????I bought this to sync Apple Health with fit bit.... it does NOTHING or I can’t figure it out and the info is not helping.Version: 1.7.7
✓ Stopped syncingAs a long time Fitbit user, I wanted to be able to keep a record of my step count when I switched to an Apple Watch. This app worked well for me for two years but suddenly stopped automatically syncing my steps to the Fitbit app. I don’t know how to fix this. The app’s Help Section is worthless and I don’t know how to contact the developer. I can synch manually but that is another thing I have to remember to do..Version: 2.4.2
✓ Does NOT sync steps properly w/FitbitI was super excited when I discover this app. I recently switched to an Apple Watch and miss the fun of the Fitbit community. After downloading and paying for this app, it seemed to work at first. Then, shortly after I discovered it did not accurately sync my steps from my Apple health app. I contacted the app developer, Bickster and worked with them through email to figure out why the steps are not syncing properly. Through providing them screenshots and following their suggestions, we never got it to work and they never figured out why it does not work either. So, I contact Fitbit to find out if they have an answer. The problem was solved within the same day. Since this app is 3rd party, and NOT approved by Fitbit, when syncing, the steps were added as a manual entry. Fitbit does not track these entries. When I notified Bickster of my findings, I asked for a refund. A week had past and no response yet. Which lead me to give them this one star review..Version: 1.5
✓ I am so upset I bought this appI wish I never paid 9$ something for this app. You have to sync manually and it is never accurate. Also for some reason the challenges on Fitbit are not accurate either. I want my money back..Version: 1.7.5
✓ Waste of moneyI was told I would be able to use this app to link with my Fitbit account do that I could play with my friends on Fitbit, this not the case. Waste of money!.Version: 1.7.7
✓ I would like a refundThis app is pointless. I feel I should have been warned that data cannot be used in challenges. Absolute waste of money as also just lost the functionality of much of my Fitbit app using this app. Really upset about it..Version: 1.7.7
✓ RubbishWorked for a few days. No change to settings now won’t sync.Version: 1.7.7
✓ Doesn’t allow you to sync steps for challengesUseless and complex. All it does is sync calories. Few people want that to go across, just the actual steps. It doesn’t work to allow you to engage with the community at all! Don’t waste your money!.Version: 1.6.3
✓ £6 for nothingWhatever I have tried I can’t get it to work.. waste of £6 and a bit of time.. never mind I wasted other £6 on rubbish in my life so move on.Version: 1.7.7
✓ Not syncing all dataBought this app in hopes of rejoining the Fitbit Community Challenges... but not all the data from my Apple Watch/Apple Health is transferring through the syncing process. Disappointed..Version: 1.6.4
✓ Doesn’t workI followed all steps for set up. The app doesn’t sync to Fitbit app. Waste of money I want a refund I only used it half a day..Version: 1.8.0
✓ Doesn’t work…Disappointed…FrustratedNot only does it not work but when I try to contact support it doesn’t work either. I finally got it to sync the correct steps total today (only for today…by deleting today’s activity off the Fitbit webpage, not app, but the rest are screwed up still). I shouldn’t have to manually delete the daily data and resync to make it correct. Please either fix it or stop pretending that it works. Search through all the recent reviews and you’ll see that it doesn’t sync for most people..Version: 2.4.2
✓ Pointless waste of moneySends 933 calories every day to fitbit, even for 2 days spent lying in bed throwing up. I’ll be asking for a refund.Version: 1.6.4
✓ Ok but disappointedWhat is backfetching ? Please include steps on how I can do this. I was really hopeful this app would be the fix of having an Apple Watch but really missing the Fitbit. I wanted to mesh the 2 together. For the most part it has worked well which makes me extremely happy. The only down fall is that I have to go in and manually sync from the myfitness sync app to the Fitbit...I was hoping this would happen on it’s own..Version: 1.7.7
✓ Doesn’t workBought to sync iwatch to Fitbit app, but doesn’t connect.Version: 1.6.2
✓ Works ok. Pretty simplisticI use this app to upload my weight to fitbit from Withings scale entry written to Apple Health. It all works ok but it would nice if it auto synced up to fitbit when there’s a new weight update under Apple Health instead of opening the app and pressing the sync button. It’s an early release so maybe there’s plans to enhance it..Version: 1.3
✓ App does not workThis app does not work. It will not sync, it keeps showing errors. This is a pricy app and does not do what it says it will. I purchased another app by the same company and had to purchase this one because I was looking to sync my health app on my iPhone to my Fitbit. I am very disappointed. I have sent a message to support but I have not received a response..Version: 1.7.2
✓ UselessI wanted to import more than five years of weight data from Apple Health to Fitbit. It imported the last two readings. A waste of money.Version: 1.7.7
✓ How to get in contact with supportHello there was an accidentally purchase on this app and I’m trying to reverse the payment. How do I get in contact with support.Version: 2.4.1
✓ Fitbit syncThis app sucks. Does not show my steps on my Fitbit app.Version: 1.6.8
✓ Not workingAfter following the right procedure Fitbit shows the correct data for one second then reverts as if it hasn’t synced. Total and annoying waste of money..Version: 1.6.8
✓ Doesn’t workI want my money back ! It doesn’t work !.Version: 2.4.2
✓ Great Concept, but…It was exciting to find an app that would still allow me to interact with my community on Fitbit, while still enjoying the seamless ecosystem of Apple products. Even after paying for the lifetime subscription, I am finding that syncing is not automatic, nor do all of the achievements of the day transfer to Fitbit. It is a great concept and I am still able to still have a friendly competition with my friends with our steps, but sleep and activity tracking on the Fitbit interface are disappointing. However, I get it, it’s about the money..Version: 2.4.2
✓ Used to work greatI have had this app since I got my Apple Watch. It worked great up until a month or so ago. Now it doesn’t sync all of my steps. There are always some steps in the FB app, but usually less than half of how many are on my watch or in the health app. I have contacted the app several times and occasionally they write back to say they are working on it, but I often have to write more than once to get a response. It is too bad because I have recommended this app to all of my Apple Watch friends who, like me, prefer the way FB shows the data..Version: 2.1.0
✓ GuttedSounds great but it does not work. Even when you mail the support address you get no response. Really disappointed that on “paper” sounded like a great app.Version: 1.02
✓ Did not work for mePurchased this app and deeply regret that I did. I’m in a company sponsored program and we have quarterly challenges. After I synced my data it changed all of my history and greatly reduced my step totals per day. So now I’m working with Fitbit to resolve; but I don’t think I will get any resolution. Therefore I’m trying to surmise if I can realistically makeup steps and get back on target. For our challenge this quarter I had only 63k steps to make goal: now I have 192k steps to make goal in 14 days. I’ve emailed Bickster for assistance. If you know a way I can remove what you app did with my step history that would perfect- I don’t want my money back I want it fixed!.Version: 1.5
✓ Overwrites dataUnfortunately during the initial synch process several weeks of Fitbit data is overwritten. It remains to be seen if going forward if this app allows Fitbit and Apple to coexist successfully. (After using further) it seems the sync function overwrites Fitbit data with the data from the Apple Watch rather than merging in an additive fashion. The steps I accumulated for the day on my Fitbit from a run were overwritten by the step total from the Apple Watch. Overall the sync tool doesn’t seem to serve to the need to allow me to log steps using both devices and aggregate them in the Fitbit app..Version: 1.6.4
✓ Doesn’t workComplete waste of money.Version: 1.7.9
✓ I want my money backThis didn’t work at all. I want my money back..Version: 1.7.7
✓ App is hard to navigateI was checking out Strava and my fitness sink to figure out which one I wanted to use. Strava was very easy to set up and get going, but I really didn’t want to try my fitness sink because I felt as though it would put better data into my Fitbit which is connected to my healthcare provider, since they won’t take information from Apple health. But I just keep getting the same error message saying there is no device to connect to. I suspect you must pay for it to work at all. Wanted to try free version before investing in a subscription.Version: 2.4.2
✓ PoorDoesn’t sync the correct amount of steps to Fitbit app....Rip off for £5.99.Version: 1.6.8
✓ Buyer be warned doesn’t work!Doesn’t work!.Version: 1.7.7
✓ Doesn’t workDoesn’t work, my steps don’t show in the Fitbit app. I want a refund.Version: 1.6.8
✓ A waste of moneyThis app does not work.Version: 2.4.2
✓ Does not work with challengesI only purchased this app at 4.99 to be able to continue to join Fitbit challenges. I wish I had known before I wasted £4.99 that it did not work. So if you are thinking of purchasing so you can continue to join in Fitbit challenges don’t waste you money..Version: 1.6.2
✓ Does not sync with communityI have no idea what this app is supposed to do, I thought I’d easily be able to sync my Apple Watch steps to my fitbit account but it has a mind of its own and it’s completely jumbled my steps by increasing them - I have no idea how! I’d like a refund please?!.Version: 1.6.3
🙂 Sync For Apple Health > Fitbit Positive Reviews
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⛔ Sync For Apple Health > Fitbit Problems
