- 92.4LEGITIMACY SCORE
- 93.9SAFETY SCORE
- 12+CONTENT RATING
- $3.99PRICE
Calorie Counter PRO MyNetDiary App Complaints & User Negative Comments 2024
Calorie Counter PRO MyNetDiary app received 42 complaints, negative comments and reviews by users. Have you ever had a bad experience using Calorie Counter PRO MyNetDiary? Can you share your negative thoughts about calorie counter pro mynetdiary?
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Calorie Counter PRO MyNetDiary for Negative User Reviews
✓ App has gone downhillI paid $7.99 for the Pro version of this app so I could track my macros and access all the extra content. I lost 10kg which was great. But now they have added a 'maximum' account and locked macros and extra content behind a ridiculously expensive SUBSCRIPTION pay wall. Haven't used this app in a year because of that. Total money grab. Deleting App now..Version: 5.45
✓ UpsettingI am very upset with the recent update. I’ve always been able to create recipes and use measurements, such as ML, and now when I use it, it automatically corrects it to a “serving” and that messes up the amount of calories. For example; I put in a good entry with it being 70 cals for every 125ml and when I save the entry and go to log it, it says that 125ml is actually 8750 cals. It is changing it to 1ml is 70 calories, instead of what I had. It’s very frustrating and this was the app I used daily. Guess I’ll have to find something else, unless it gets fixed..Version: 8.86
✓ Trying to scam me that my subscription has expiredI have been using the app since April 25th, 2002 with the purchased 1 year premium subscription. On the latest app update when opening app I was faced with the option to renew my expired subscription (it’s on auto renew for April 25 2023) or downgrade. I had email exchange with support and was told to downgrade and in app select the restore subscription - it’s been a week and it still doesn’t work in premium mode. This is a scam!.Version: 8.73
✓ Used to Love it but noticed that some great things were removedIt used to Really help you see how much you eat in a day and gives you an idea of how much calories are in a meal. Also, shows you where you're going wrong in your diet. But now I find they want you to subscribe for what I previously had available to me. Also notice that the search for foods has seriously demininshed. Used to be able to search for almost anything, now it can’t find foods without a barcode. Like bobs red mill pancake mix needed the bar code, Earls dill salmon can’t be found. Just disappointed with the app and the lost features/usability. It used to be the best app and I supported them and sent many friends and family to this app to purchase the pro. Now it’s like any other money grabbing app out there. Instead of adding awesome things to a subscription to entice you to subscribe, they removed things from the app you purchased. Disappointing.Version: 7.39
✓ Too much functions requires upgrade to The premium versionNice app at first. But then totally went capitalism. Asking you to upgrade to the premium version for some basic features like integration with other Apps( I want this app to “take” to other apps like Record from UA to track my workout calories and take my weight info from Withings App, but you can’t do that without upgrading to the premium version. Because too much restrictions have applied to this PAID Pro version of this app unless u upgrade to the premium version, but I don’t need any of the premium version features other than the function of integration with other apps, therefore I’ve decided to finally give up on this App and from now on gonna use MyFitnessPal instead, although that app has lock some features for the premium version but at least that app doesn’t charge money for app integration with that apps. Man, I used to hated MyFitnessPal and now I’m forced to use it. Well. Bye bye MyNetDiary, we had some good days back then..Version: 7.28
✓ BEWARE BEFORE DOWNLOADING!Bought this app thinking as it's the "pro" version that I would not need premium to add more than 2 recipies... I was wrong. Something other apps have for free is bulk adding ingredients where you need to subscribe for this feature. I have tested both apps and while i see no difference between the two, I just I just hope i have glossed over some feature I am not using yet..Version: 8.43
✓ Good potential, clumsy frustrating searchI wanted a food tracking program that could specifically track macros so this program seemed ideal. It has great potential, however i find the search for foods extremely frustrating. There are multiple entries for the same food most of which are incomplete in nutritional data to some degree. Bar codes are linked to the wrong foods but when i attempt to report them to be fixed, i am unable to submit them. If i wish to add a food that has complete nutritional info that i have entered, it is denied stating that the food exists already and i just have to search for it (i did and it does but it is missing everything except for carbs/protein/calories—and none of the macros i needed to keep track of). overall, attractive interface that never crashes, useful widget, clunky search, numerous incomplete entries..Version: 7.87
✓ BuggyGot an Apple Watch and came back to this app. Interface is now a mess and their “Help” is useless. Am I going to subscribe? Pfffft..Version: 8.55
✓ Great food tracking but terrible to navigateSo hard to find the right areas to adjust settings. Food tracking is good, break down of macronutrients throughout the day works really well. But once you set something up, often by finding it by accident, it seems impossible to find that setting again. It is not intuitive at all..Version: 7.90
✓ Calories limitLove it so far but wish the calorie limit could go under 1200 for anyone under 18 as it is safe for me to and it still won’t let me!!.Version: 9.8
✓ Was 5 starsI hate leaving negative reviews, everyone always has something to complain about..but...I’ve used my net diary for several years now and have convinced several other people to use it over other apps (my fitness pal for example). The layout and details it gives along with the barcode scanner and food database are excellent. I liked it enough to purchase the paid version. They have started making the move to a subscription model...I understand the why(app improvements, overhead costs ect) and don’t begrudge them the need to make their business profitable but with the most recent patch they took away a feature I had access to and used before(if my memory is correct it was part of what I paid for the ability to use years ago) Specifically the ability to see fats carbs protein broken down by meal, on the main page without having to go into each individual item. I’m sure their response will be that was a “max” (or whatever they are calling it now) feature we had allowed you to use but Having paid for the pro version years ago I don’t believe they should take away access to features I previously had...especially when the cost to them was $0. It’s not like they came out with a new feature that cost them money to develop it has existed for years and they are essentially just moving it behind a (new) paywall..Version: 6.93
✓ Used to be good now money hungry unintuitive and even has outdated nutritional adviceUsed to be great and simple interface. Free version had all utility which encouraged me to go to pro. Over time they’ve decided they’ll squeeze more out of us so now utilities have been restricted to paying more for premium…it’s wrecked the pro version. 15g a day fibre recommendation? That’s so out of date but u can’t change it unless u pay more - yeah greedy and out of date not to mention hideously busy and unintuitive interface- shame - great model corrupted.Version: 8.63
✓ Hard to use for new usersIt’s very pretty and well polished. But when it comes to its primary task of being a food diary you are out of luck until you set up all your favourites. The custom foods are useless unless you are reading off a packet. Or you go to chain restaurants like McDonald’s that publish food data. Bought a sandwich from your favourite deli, type in how many grams of protein, fat, sugar, fibre it contains - what they don’t have it handy?? Other food diaries allow you combine ingredients like: focaccia, grilled chicken, tomato, lettuce etc and add up the totals for you. The work around is to use recipes which isn’t immediately obvious. Search function is not very smart. Want to find chicken soup be prepared to be spammed with a list of Campbell’s, Tesco, Costco canned soups that you have to scroll through. MyNetDiary could be great it just needs a bit more usability..Version: 6.67
✓ WORKS OKThis works OK and covers the basics. There are lots that can do the same now. The only irritation is the constant locks and asking that you upgrade to pay $12/month. From what I can see this subscription would add nothing important. Maybe there are so many competing apps that just selling it once per customer isn’t so profitable. It would be nice if there were a clickable button that offered to leave you alone if you decide you are OK and will not choose to pay more for unneeded extras and would prefer to get the advertising off your screen..Version: 9.3
✓ Death by a thousand cutsI purchase this app and the diabetes version in 2012 & 2013. I bought them for $3.99 and this one $9.99. At the time that was an expensive app. But when they went to the subscription model, they removed fractures I was already using in my paid for app and made them subscription only. I can no longer import recipes, which is crazy. They want me to give them $9 a month to use a feature I already paid for! It’s truly underhanded. I’ve emailed several times with no reply. But I’ve seen some really rude replies to others that complained of the same thing. “You only paid this much for it and used it for 10 years. Don’t you think you’ve gotten your moneys worth from it?” Well, rude customer service, that’s not for you to say as it was a lifetime purchase, not a until we think you’ve used it enough purchase. There are other cheaper apps out there. I’d keep looking if I were shopping these apps now. Disreputable company tactics..Version: 8.88
✓ No chart anymore.They deleted the weight chart that tracks your progress which was the only feature I really used. Perhaps if you pay even more you get the chart back, but as I paid to get the first version which now contains less features, I’ll pass..Version: 7.89
✓ Rip offThis app may be good, but only if you subscribe to an additional premium service for £6.99 per month. It doesn’t allow sync with apps other than Apple Health unless you subscribe to that premium version. It also doesn’t connect to a withings scale or Garmin tracking device without the subscription. Even adding automatically a calorie allowance to your daily budget when you walk a lot requires the premium service. The description in the App Store doesn’t say that but looks like you get all this when you buy the app for £3.99. Pretty disappointing. So I’ve just wasted £3.99.Version: 5.45
✓ Decided to go back to MyFitnessPalAs someone who was really tired and looking for a fresh look and user interface, I was really eager to adopt MyNetDiary and even purchased the Pro version. It has been, however, a real struggle to maintain the food library reliably updated. What made me abandon the app, however, is that when you submit photos and nutritional facts to be included in their food database (which has a lot of entries or barcodes that needs correction) and, for whatever reason, the entry is not validated by the team, the food entry is deleted from your diary. This is very frustrating, since this devoids completely its use for tracking macros -- and invasive enough to delete a manual entry I made in my food diary. Really disappointed. Oh, well, back to the ugly looking MyFitnessPal....Version: 7.30
✓ Originally good but pressure to subscribe is disgracefulI paid for this app. Then they filled it with advertisements so I was prompted to get their “Pro” version. Now it’s getting ads again and constantly pressuring me to subscribe to “Premium”. Relentlessly. Honestly how many subscriptions do you think people can afford? I don’t need to subscribe to something that with a bit of effort I can do myself on a spreadsheet. Putting in effort into your weight loss rather than paying for a colourful app means you are committed. This is just entertainment..Version: 7.90
✓ Why change?I’ve always loved this app and used it frequently and successfully. Today I’ve updated it and I HATE it! It’s always been so visually simple and clear but suddenly there’s clutter everywhere. Please tell me I can revert to the old version. Update: I’ve now configured the display to “classic” which is an improvement. But I still preferred it before. 🙁😡 Further update: the analysis is still cluttered up with stupid graphics even on “classic” view..Version: 7.37
✓ Update for my reviewUpdate: I fully purchased the pro app version of this food diary, a one time purchase and I have been fine with it. The reason my rating dropped they keep pushing the premium upgrade which I don’t need, and certain basic vitamins like for example B7 (biotin) cannot be tracked with my version unless I upgrade to the premium subscription!! I have used now this app for 4 years!! I love this food diary!! I am maintaining my weight using this diary. It is very easy to enter the food (oz, cups, etc...). The program remembers your favorite food practically reads your mind 😂!! I myself like to weigh my food so it makes it so easy! It has so many bells and whistles like various charts to track weight, nutrition, etc.. It also gives you daily and weekly progress reports etc.. I started with the free version and then I liked it so much I paid a few dollars to have the pro! Well worth every penny! I do not have the monthly subscription to the advanced version . I feel I don’t need it. I have used several food diary apps before this one is hands down the best by far!! I very highly recommend!!.Version: 8.58
✓ Far to expensiveDrop the price and you would get more people subscribing..Version: 8.77
✓ Still the best, but persistent bug prompts alternative searchHave been using this app for years and love the app, but authors stubborn refusal to fix an annoying bug that’s been there for years and got worse with more recent versions is prompting me to search for alternatives..Version: 7.53
✓ Great app!Exercise tracking has disappeared from new update?!.Version: 6.86
✓ Not SoldI’ve paid for this ‘pro’ version thinking it gave something more like • ability to send notifications to myself • linking to Fitbit For what I can gather these SIMPLE aspects that the likes of Fitnesspal etc have this doesn’t unless you pay monthly. So go the free one or go monthly, Pro is not worth your money.Version: 5.45
✓ Very good but some improvements requiredI have been with Mynetdiary (MND)for time for years,and all-up pretty happy. It has improved over the years and better than the rest. My Fitness Pal is a close 2nd and has some better charts and features that appeal to me. But..a few simple changes would make MND supurb and unbeatable. 1. Being able to move each food entry into the users’ prefered order with ease by just sliding an entry up or down. Currently, if I need sort my food entries into a logical order I either need to delete and re-enter in preferred order. 2. Being able to cycle all macros by day of week and meal of the day. 3. Being able to cycle calories by meal of day - enabling intermitent fasting diets to be programed. 4. Better charts and user defined charts. For example, better weight tracking charts that include planned againat actual and colour coded BMI. 5. User defined BMR (for users that have worked this out) - we are not all the same. Or automated BMR calculation based on weight loss progression and calorific balance. 6. Being able to copy and repeat ‘whole days’ meal plans between weeks and days. For example, to enter a recurring meal plan for every Monday. And copy all of this Tuesday to next Wednesday. I hope to see some of these soon..Version: 8.17
✓ Rachel PI have been enjoying the standard one, and have just upgraded to Pro, I'm not sure exactly what I have paid for as it doesn't seem very different?? It doesn't list my food in order of eating them like I thought it would, but I can put in my weight and see it on a progress chart now. Am I doing something wrong not to see my food in order if eating them (snacks appearing between the meals? And the meals to have the time you eat them?).Version: 3.60
✓ What’s Different?While I’m sure there’s something I’m missing, the only thing I can see that’s really different between the Pro and free versions of the app is the cost to upgrade to the Premium subscription. Premium is $59.99/year with the free app and $84.99/year for the Pro app. Both subscriptions are offering identical things. I guess they figure if someone is willing to pay for the app, they can charge them more for the subscription..Version: 8.77
✓ All Macros not on the meal screen?If you are tracking your calories and don’t really care how many macros except carbs you are eating at each meal, this is a great app. The ease of entering food is second to none. I wish My Macros + was this easy, it’s not. But here’s why I can’t use this app. I need to see the macros for each meal as I’m putting it together. This app only shows you carbs. Like it says, “Breakfast totals: 300 cals 43 carbs. What about protein and fats for breakfast? On the main screen are total macros. But I need to see all three macros by meal. The other reason i won’t use this app is you can’t manually add meals. I need a pre-workout, breakfast, mid-morning, lunch, mid-afternoon, dinner and post dinner. But to put all of my extra meals in this app they will all be dumped into snacks. Hardly. I don’t ever snack I have meals. So to sum it up, if this app allowed you to enter meal names manually and put ALL the macros on the meal screen, it would be the best app on the market. I say this after using My Fitness Pal premium, Lose It Premium, and My Macros + Premium. Seriously. Make those two changes and no one can hold a candle to your app..Version: 6.64
✓ Nice interface; let down by the limited database / adding new entriesI recently decided to get fit again, and part of it is logging my calorie intake. I am logging concurrently on four different apps, in order to decide which one suits me best. MyNetDiary Pro has the nicest interface, but is let down by its poor database (I am in Switzerland), and the seeming inability to add missing items. It asks me to take a photo of the front of the packaging and of the nutritional information, but also allows me to add the nutrition information manually. I add the description, the vendor, the calories, the carbs/fat/protein, and ... no “save” or “add” button. So I am unable to add new items. iPhone XS Max, iOS 13.3..Version: 7.81
✓ Not badI found this app years ago and it’s always been pretty good, but lately I feel like it has slipped a bit. I’m disappointed you launched a “premium” version that requires more money. Small annoyances like having to calculate my running speed in mph instead of having the option to do kph are ridiculous considering the small subset of the worlds population still using miles.Version: 7.00
✓ Snarky customer serviceThis is the response I received to a complaint, which was addressed to my wife’s name (she does not have this shoddy app), even though the account is mine, was paid for in my name, and came to my personal email: "Hello, We are sorry about the error in processing the image. Perhaps it was indeed unreadable? We need all nutrients readable to make sure we enter the correct information. Thank you for using our app since 2018. However, we are not sure why you consider it a rip-off. Did you not get enough value out of the $3.99 spent on the app that you have used for over five years? If not, some other diet app may indeed serve your needs better." You are absolutely correct, I should use another app and you should learn something about customer service. By the way, the image was high definition and readable. The nutrients I asked you to update were only partial within the app and I wanted (needed) the sugars updated in an item. You just want to rip people off with annual subscriptions. TERRIBLE customer service!!!.Version: 8.77
✓ Could be better and bugsThere is a VERY frustrating bug- when you try to add a favourite food to the list using the barcode method, when you try to ‘add’ it, to repeatedly shows you the same screen ad Infinitum. Also, like so many of these apps- rather than have one method of doing something, there are far too many- making navigation very confusing and frustrating. I can’t see myself using this for long..Version: 8.8
✓ Used to be betterThis is a good calorie/activity tracking app which has helped me lose weight by being aware of what I am eating... unfortunately the UI has gotten worse lately. Entering food consumed used to be quick, however now raise frustration as the units selection (weight, oz, servings) on the meals screen disappears on its own after half a second requiring you to use another deeper screen if you really want to enter your food correctly. This is a bug in recent versions as the units selection used to stay up until you picked your choice. Support is not responsive to feedback about the bug, disappointing when I've been a paid subscriber to this application for several years. Tracking food has to be easy and I think this app has taken a step in the wrong direction, suspecting it may be time to look at other options..Version: 8.73
✓ Was a great appIt used to be a 5 star app, so great that I paid for the pro version many years ago. Now I return to find out there’s more features for a monthly subscription just makes me mad. Losing weight and staying healthy is just a rich person’s game now I guess..Version: 8.5
✓ Food library clunkyI found the free app EasyDietDiary is far superior to this paid app. Has a more accurate library of food especially for the barcode scanner, everything is way out in terms of nutritional information even though I've sent photos of the product..Version: 5.45
✓ Used to be four starsI'm back after a few years. Back then I gave the app four stars, now it's two. They seem to have cleaned up some of the database issues, and I really like the prevalence of the barcode scan. But the "analytics" are really, really hard to make sense of. Honestly, I still can't and I don't trust the reports from one day to the next. Bottom line for most people on a diet: my maintenance calories are X to drop this many pounds in the many days I need to restrict my calories by Y. My daily target for calories is X-Y=Z. Any fewer calories below Z represent the possibility of moving up the shift hack to maintenance calories. All that gives a projected "path" of weight loss, so you can weigh in and match true weight loss against projected. Easy. Except the app keeps changing my targets. My Z was originally in the high 1.6k calories. Now it's suddenly around 1.5k...and, despite being habitually 200/+ calories *under* 1.6k, the app is telling me I'm habitually 250 over budget. And it keeps plotting my weigh-ins *above* the trend line, even though I know I'm (barely) under my projected weight. Maybe the app is too clever for me now and it's working as intended. But it's feeling useless to me..Version: 8.55
✓ Same as the free version.So I just went through every setting and every menu to see what the PRO version has to offer compared to the free version and literally could not find one setting that I couldn’t use on the free app.. even googled what the differences were and literally everything I found I already had in the free version I’m not sure if because I was once subscribed if it’s mucked it up but really just use the free version. Save your money for a gym membership or something that will actually help you in your weight loss/gain journey..Version: 7.34
✓ Water goalWhy must one pay a monthly subscription just to add a water goal now? I already bought the app And just wanna add my water goal on there too. To me that’s just an odd feature to include as a subscription personally.Version: 8.43
✓ Beware! Ok app, could be great though.MyNetDiary Pro is great on its own although it crashes while tracking running and opening another app such as a music app. Where lies the problem is they push you to subscribe to MyNetDiary Premium non stop. So you do because they have 14 day money back guarantee. Nope. Not if you subscribe through the app. (Which 100% of the people will do) Only if you subscribe through their website. The Premium subscription is not worth it. If anything it makes the app cluttered with too much information. Not a go experience. I like the app but not the subscription. The 14 day money back guarantee is useless. I am within that period and cannot cancel. I cannot recommend this app. Look elsewhere..Version: 8.25
✓ Do NOT purchase…This used to be good but no moreI was an early purchaser of this app. At the time, they had a good UI and a decent amount of options to track nutrition and a fairly useable system to log and find food. However, with each update, they are systematically reducing options you can use, in an effort to push users to higher and higher costing monthly plans. If you sign up, you’ll notice that within months your options will decrease, and you’ll be asked to consider upgrading to the higher premium subscription levels. They’ve buried the right to change your plan in the fine print. It’s a shame that an interesting program, albeit with a somewhat quirky user display, has gone the way of corporate greed. But who knows, now that developer is out of the picture, maybe the CEO has a yacht to pay off..Version: 8.80
✓ New format is a step down in my opinionI’ve used my net diary since 2012. Over the 6 years I’ve tracked the majority of the time, especially during contest prep. The app is easy to use/ navigate, I initially picked mynet and have chosen to stick with it over other apps due to its ability to fully customise, including calorie/ macro set up. Since the recent format upgrade (2018), this is starting to slip away. Now the apps recommended/ generic settings based on your weight/ goals will kick in if it doesn’t agree with something. It won’t allow average weekly exercise to be entered with the resulting calorie deficits regardless of end goal, without automatically adjusting target or required calories/ macros. Disappointing really as I have enjoyed using the app over the years....Version: 6.44
🙂 Calorie Counter PRO MyNetDiary Positive Reviews
Calorie Counter PRO MyNetDiary works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Calorie Counter PRO MyNetDiary.
⛔ Calorie Counter PRO MyNetDiary Problems
