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InKind App Complaints & User Negative Comments 2024
InKind app received 43 complaints, negative comments and reviews by users. Have you ever had a bad experience using InKind? Can you share your negative thoughts about inkind?
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InKind for Negative User Reviews
✓ So confusingThis app is full of “discounts” and “offers” and “savings” and “gifts” but in the end it’s just ridiculously confusing. I just want to use it to pay at restaurants, not understand their crazy business model. I got a sign up bonus, but I have to use it on checks of a certain amount… and I can also pre-pay for credit, but it’s not usable with my sign up bonus… and the “gifts” are really discount codes. In the end, I wanted to like this app and be able to use it, but there is just too much going on and I’m wary of being scammed. I decided to delete my account..Version: 6.7.8
✓ Did not workLoaded the app, found a restaurant to save $25. If spending $100. Activated it but it would not allow me to use it. Manager looked at it and said it’s bc I had to use on next visit. App would not let me select to use the $25. Off. Had I known this, I would not have ordered two $14. Milkshakes. No where can I find that I have to use on my next visit. How do you know this wasn’t my “next visit”? Deleting the app. No way would I ever pay for this app..Version: 6.9.4
✓ Does not workWent to a restaurant in Bethesda because of the $25 off offer. Told to use the app. App is useless. Can’t link card. « App support » gets you to InKind website, no support anywhere. What kind of rink-a-dink business is this?.Version: 6.8.2
✓ DysfunctionalHad a good experience using this app in restaurant, but having trouble using it for a takeout order. The app force closes every time I try to check the status of my order so I can’t tell if it was properly placed or not. Was also not sent any sort of confirmation to my email or phone # on file..Version: 6.7.5
✓ App extremely slowApp extremely slow. Had lot of trouble creating account.Won’t recommend it.Version: 6.1.2
✓ Literally nothing worksFeels very scammy. Can’t link card. Can’t search restaurant. Even with location access. Asks for phone email payment. And does absolutely nothing..Version: 6.7.5
✓ I believe it’s a scamThe first time I tried to use the app it took forever to process. As a matter of fact, after trying for 20 minutes, the manager offered to try to resolve the issue. After another 20 minutes, it still wouldn’t work. We ended up paying the bill ourselves and leaving. Over an hour after leaving (a full 1 hour and 50 minutes after we first tried the app) I received an email it had been processed. Are customers expected to wait hours for it to process a payment? The manager told me they have had many problems and complaints about the app..Version: 6.7.13
✓ Trash AppDoesn’t work, can’t explore. Horrible experience just to get $5 off. Deleting it now.Version: 6.7.5
✓ Horrible. I lost $100 and no way to claim.I clicked on web link from one of the participating restaurants and decided to purchase $100 credit. It took my money, and told me to download the app. Unfortunately there is no way to link my purchase to account I set up on app. The email at it automatically used for the purchase is unreachable. This app is insanely bad. You can lose mo ey big time..Version: 6.5.3
✓ DO NOT DOWNLOADThis app doesn't even work. I had a $50 credit to a restaurant and I couldn't even use it. I even emailed customer support before I went and they explained to me how to use it and I ended up paying the full bill. In my opinion, it is a complete scam and I highly recommend you stay away unless you want to go through the process of disputing it with your credit card company..Version: 6.3.12
✓ Really hope the restaurant got its moneyThis app doesn’t seem to work as advertised. Downloaded it this afternoon to redeem a voucher given to me as a birthday gift. Tried to use it at the restaurant but the owner didn’t know how it worked. Now the app just keeps telling me to update it even when I just did. Really hope the restaurant got its money!.Version: 6.0.2
✓ The app is weird and the customer service is horriblI have been trying to reach someone at this company for 10 days now! I am trying to understand how to use the app credits to book a reservation. The restaurant even tried reaching out to these people on my behalf and still no luck. At this point I’m going to request a refund and stay far away from this ridiculous app. It’s the weirdest experience I’ve ever had! If you have no online help desk then put someone on the phone! It’s insane!.Version: 5.6.4
✓ FRAUDI was out of town, and made reservations for a restaurant using this app. I never used the app to pay at the restaurant but months later I was charged $310 for a “gift” I sent to someone I have no relation to. I never made this purchase, but the money was deducted from my account. I only found out because my bank notified me and I got an email from this app saying my gift was sent to the random person. When I proceeded to contact the app there is no customer support phone number. I emailed them and go no answer back. I sent multiple chats and never heard back. This is such an awful experience, especially when you’re out of town and your card gets cancelled but you need to use that card for your expenses on the trip.Version: 6.10.1
✓ DisappointedDidn’t work and unable to find supposed credit voucher at the time of paying..Version: 6.7.1
✓ Feeling cheatedAs a frequent inKind user I got an email asking to take a short survey to receive $10 in appreciation of my time. After I had submitted my feedback you said oh sorry this is only for new signup users. Why the heck you sending me an email for it and purposely hiding this requirement to trick me into doing the survey. You just lost an loyal user and once I used up all my credits I am deleting the app. Very disappointed!.Version: 6.5.3
✓ Paid wrong restaurantYes, it was my fault, but the app does not tell you which restaurant during confirmation process. It’s only after it’s too late that you know which restaurant is getting paid. Seems like the app could also check location and tell me that I’m over 700 miles from the restaurant I am paying, and ask if I’m sure I want to proceed..Version: 6.3.3
✓ Doesn’t workDoesn’t work.Version: 6.7.13
✓ Appreciate the 25% off but could have been a more seamless experienceThe app was cool and it’s nice seeing a new payment method, however a manager had to come by and validate each separate transaction. Would like to see a more streamlined system next time I use this at a participating location..Version: 5.5.5
✓ ExperienceThe app got stuck on a screen, trying to get me to add $$ to account which I didn’t want to do. We had plenty of money in acct but kept us stuck in screen. The server had to call manager over who was also confused. They were wonderful but ridiculous that this happens to them pretty often and the issue is still not fixed. It’s not the server or manager fault. We had to figure out a way for it to work. Not a good app especially if you were busy! Will not be downloading or adding again..Version: 5.5.4
✓ Broken PromisesI was offered a $25 off my next meal over $75. I went out with my family for a meal over that amount, and upon receiving the check and paying it through the app, only to be told I needed to pay $10 A MONTH TO REDEEM IT! And on top of that, when I declined and finished paying with the app, they had the AUDACITY to have me pay an addition $3.35 for the privilege of using the app. Look, to be direct, this app might be free to download but you will need to pay to actually use it in anyway actually useful and the app is not upfront with you about this. I truly hope the devs read this and change this. It’s not consumer friendly and anyone who might download this app should be fully aware of it..Version: 6.10.1
✓ Do not use this App, it is definitely the worst experience you can have!I paid $1000 upfront to use this app, and this app never worked. The app got stuck on a screen OVER MONTHS, we had plenty of money in the account but kept stuck in screen when we need to process the payment. The customer support is unbelievable dishonest, they promised the issue can be fixed shortly but never get anything done. When I request a refund, they are trying to steal your full payment on account. It is very embarrassing to use this app and make you feel like fool when you paid everything upfront but the app never worked. STAY AWAY FROM THIS APP AND THE UPPER MANAGEMENT IN THIS COMPANY IS TRYING VERY HARD TO KEEP YOUR MONEY IN THEIR POCKET AND WON’T CARE ABOUT ANY CUSTOMER FEEDBACK AT ALL..Version: 6.3.3
✓ Establishments don’t even know this appIt’s embarrassing to ask the restaurant if they know this app before paying and most of them don’t?!! I ended up using my own card. So disappointed and will not use this again!.Version: 6.3.3
✓ Do not signupVery shady company. They do not let you delete your Acct once you realize their app is 100% worthless. I know inKind wants to show that they have a high number of registered users so they look more successful but it’s unethical to disallow people to deactivate or delete their accounts. To inKind: If you try to sell this company and it’s proven what you did, you will lose. It’s been 20 minutes and your deactivation is still clocking Would you like me to show restaurants what you’re doing ? Restaurants, These aren’t active users, they are people who want to delete their accounts but this app won’t let them..Version: 6.7.1
✓ Needs WorkJust wanted to give some feedback on my experience after using my work Xmas voucher, I love the concept of helping small business, but using the in kind app was difficult, it was hard to filter listings to restaurants, let alone of any specific food type. Trying to scan around the map manually, I kept tapping into businesses; trying to go back would take me out of the map completely having to start again. Once I found an interestingly named business I had to look them up in Google as the in kind app offers no suggestion about what their food is like/price range/menu. If the restaurant was good looking I had to check that they are still in business (sad to see so many closed) and then ask them if they accept your app still (got that idea from other spark staff that had this problem too) for me they had to call their manager and do a quick tutorial over the phone 😂 The place I found was amazing, and paying was easy at the end, but it was a mission to get to that point. I will not be using the app again..Version: 6.3.3
✓ Money spent. No gift card. No customer support.I purchased a gift for a relative (to be used for a restaurant in Australia) and the recipient never received it. I submitted 2 support tickets but never received a response or follow up. So I tried to directly call their customer contact number in Australia to see if I can get the gift directly emailed to me instead but the number was disconnected. The level of support I’ve experienced does not give me much confidence in this product at all. Seems like such a hassle and headache to get this sorted!.Version: 6.3.3
✓ Fraud happened to meMy inKind account was hacked and my partner’s credit card which was stored in the inKind app was charged for an expensive meal that someone ate. The meal was probably paid for using the inKind App without using the physical credit card. We found out when my partner’s credit card company sent him a notification and after that I received an email from inKind with the receipt of the expensive meal. I’ve emailed inKind support to alert them about this. My partner blamed me for saving his credit card info in the app. I won’t use inKind anymore. But if you still do, I think removing your credit card immediately from the app right after paying, or not prepaying much cash in the app might save you from such fraud, particularly around holiday time..Version: 6.7.13
✓ Seems like a scamThis app is promoted through different restaurant websites and the first thing they want from you is all your information to market to you and yourcredit card. And then it doesn’t give you the promotion promised. Do not download this app..Version: 6.7.3
✓ **** Be warnedEver wonder what happens if a restaurant goes broke ? Speak to the team at inKind and they say you have to follow it up with the restaurant that has closed up. They provide you with contact details and say that when you signed up you received a welcome credit so when you write to the Restaurant that closed, request a refund less the welcome credit ? Firstly what is the point of using this app if there is no benefit to the user and secondly, as if a restaurant that closed will credit you. Use this app and run the risk that if a business goes broke, you are on your own! You have been warned. I have only provided the facts as they have occurred. I will now write to apple for assistance so let’s see..Version: 5.6.3
✓ Not much useProblem is most of the places on this don’t even know how it works and had no idea.Version: 6.2.2
✓ They apparently have no safeguards in placeThey can’t keep your account information safe. After having a terrible day in the hospital because of a car accident, I turned my phone on to find my account hacked and someone able to send a $650 gift to themselves costing me $499. I couldn’t report it as theft or fraud since my card was on file and it is considered a “billing dispute”. I have to wait for the charge to go through and then I can file a billing dispute. Not worth the hassle. Terrible app, terrible support, and terrible communication..Version: 6.10.1
✓ Need a description to it’s servicesI received a $50 credit to try out this app and it was great.. up until I had about $20 left in my wallet that I wanted to use and it keeps saying that I have to have a BILL MINIMUM of $100??? This is so upsetting given that I wanted to use up all my credit before I end up purchasing more. Does it mean to say that I have to have keep having a recurring amount of $100 just to use this app? No thank you. Don’t download if you have the $50 credit- you won’t be able to use it all. Inkind should put that as a disclaimer or have it along the lines so people are more aware..Version: 6.4.9
✓ Scam ?Can’t link the card . Is this a scam ?.Version: 6.6.3
✓ The app took back the $50 sign up bonus just because too many people are signing up latelyIf InKind can’t afford to keep its promise, then don’t make an offer to begin with!! The app is having a deal with Amex so many Amex users have been signing up for this app. The app used to offer a $50 credit on their website + $25 referral bonus = I had $75 credit in my account. Today I saw people saying InKind deleted their own $50 offer (probably due to the influx of users like me who heard about the app from Amex), I checked my app and it’s true, now I only have $25 referral credit. I’m speechless. I’ve never seen any business do this. Glad I didn’t use this app yet though I was planning to use it tomorrow..Version: 6.4.9
✓ I don’t often review, but this was too much!The experience that I had with this app felt like a complete scam. It involved Black Rooster Taqueria in Orlando Fl. The ad said that you would get 15 dollars off your meal if you spend 45 dollars by using InKind. So we did, but then we are told that it doesn’t apply to the current meal but to the next one. Then when I go to use my 15 dollars off it says that I have to spend another 45+ plus in order to apply the discount. A complete disgrace! So in order to get 15 bucks off a meal I have to spend close to a 100 dollars at a taqueria?! Not to mention the time spent signing up and putting your information on the app. I guess InKind stands for thieves banding together..Version: 6.12.0
✓ Don’t believe the offersDon’t fall for the $25 off your first order of $50 or more. You will see the reward, but you will never be able to apply it. You will pay 100% for every order. Bottom line, order from local owners who look you in the eye. Stay far away from corporate chains and restaurant apps. We as a consumers have had enough. Buy local small businesses, put all greedy corporations out of business..Version: 6.7.3
✓ DON’T GET SCAMMED LIKE I DID!This is literally the first time I have ever written a review for an app but I’m so upset I had to make others aware. I signed up and yes the app worked ONCE and helped me save money off the dining bill. But then a few weeks later, ALL of the restaurants in Michigan disappeared from the app! Not a single restaurant uses InKind anymore. But wait that’s not the worst part; it won’t allow me to cancel the membership. When I click on “Cancel Membership” it first asks “Are you sure you want to cancel” something typical like that, and after I click that I want to confirm the cancellation, it says an error has occurred. Terrible! I have to call my bank now.Version: 6.9.6
✓ Did not take the $25 offI am so upset!! I received the offer for bucca di brook for $25 off of $50 bill. I followed all the instructions and when it came time to pay it appeared to be taking the discount off, however when I selected to done button it charged the full price. We would not have gone to this restaurant tonight had it not been from this offer sent in the email..Version: 6.9.4
✓ Payment Linking Doesnt WorkGets stuck at linking a card and cannot access my new account..Version: 6.6.1
✓ BewareI only had this app a month, I used an unique password because I was a little skeptical. After I canceled my free trial they continued to try and bill me $9.99 and when I will try to cancel again it will say “only an active membership can be cancelled”. Then I woke up to a $250 credit charge and they attempted to gift the money to different users in $50 increments. When I emailed the company, they tried to blame my password, but they don’t know I specifically made it unique because my initial reservations..Version: 6.9.6
✓ Used to be good. Now it’s crapI have thousands of dollars I purchased and used to use it quite often. For the past few months, including today I have been unable to use it. When I select the restaurant, nothing happens. App is broken and now I wasted my money. STAY AWAY until they fix it..Version: 6.6.1
✓ InKindWouldn’t allow me to type in location and unable to use my credit. Absolutely useless!.Version: 5.4.8
✓ App needs improvementApp seems to be pretty slow most times and there’s just not a lot of restaurants on there in most cities. Additionally, their overview page shows a completely different amount of how many credits you used if you happen to use a discount. When I try to talk to their customer service about this issue, they are dismissive and unhelpful..Version: 6.8.2
✓ Bad app. Doesn't workBad app. Nothing works. Very questionable.Version: 6.9.2
🙂 InKind Positive Reviews
InKind works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact InKind.
⛔ InKind Problems
