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Keto diet app－Low carb manager App Complaints & User Negative Comments 2024
Keto diet app－Low carb manager app received 127 complaints, negative comments and reviews by users. Have you ever had a bad experience using Keto diet app－Low carb manager? Can you share your negative thoughts about keto diet app－low carb manager?
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Keto diet app－Low carb manager for Negative User Reviews
✓ Unable to stop subscription paymentsUsed this app only for a month and when I paid for a month I didn’t realise it renews every month. Where do you stop payments?????? It’s not clear where to stop them. I haven’t used this app for two months, have deleted the app and all it’s data yet it’s still making payments. Please tell me how I can stop this! Thanks.Version: 4.3.1
✓ App keeps going downI love this app because it is easy to use and has really helped me switch to keto. I gave it 3 stars because the app keeps going down. On 3 separate occasions I have not been able to open the app. I then have to uninstall it and install it again to get it to work. I’m worried about losing all of my information..Version: 6.2.6
✓ Rip offChose the option to pay $3AUD FOR 3 months Was charged $8.99AUD instead. That’s a bit rich Not impressed.Version: 4.0
✓ DON’T BUY! MISINFORMATION AND NO SUPPORT!TL;DR Misinformation in the app about specific foods pushed a newbie to eat WAY too much fat and calories and get physically sick. “Support” seems to be auto-response, or just dont care about users once money is in their pockets. I bought this app my second day of Keto, because i knew nothing about it, and wanted an app to do some of the thinking for me. I could not believe how much fat I had to eat! Well… that was only because….. This app gives VERY wrong info on macros in specific foods, so I actually got sick by following the “goals” from the app and eating too much fat and calories. They measure millilitres as having the same macros that HALF a millilitre would have, for some random foods (who likes easter egg hunts?) Tech support’s response was to demand photo proof—as if this was unthinkable— through their app chat that doesnt seem to be able to send photos well or consistently. Finally, I got an email address, sent the pictures— the proof that misinformation from their app had made someone throw up their dinner macros— and the response was. “Hello, it is an error in the food database, please press edit button if you see error in the app. Sorry for your inconvenience.” Losing sleep to throw up in a toilet bowl is not an ‘inconvenience’, and I’m not paying for a beta test. YOU fix the app because I’m paying for a working app, duh. Not to mention creating a food database for a macro-tracking app that assigns different volume to ml depending on the food Yes—literally the worst ‘support’ I’ve come across in an app. This is not head and shoulders above the competition. AVOID!.Version: 7.1.4
✓ P-S-RAs soon as I started using the app it wanted to upgrade.Version: 4.6
✓ It’s ok but often doesn’t workIn theory this should be a really good app and when it’s working it is however, I seem to have fairly frequent problems with it not working. It either kicks me out if the app for no obvious reason, randomly deletes food items I’ve input (which is obviously really annoying when the whole point of using the app is to track everything down to the last gram) or most recently, it doesn’t provide the totals for each macro and instead has the word “naan” in every box. So frustrating when all I want to do is factor in whether I can eat an avocado with my lunch!.Version: 7.0
✓ Keeps crashingI love this app. I have the paid version, but it is crashing frequently. In terms of updates, it would be great to be able to import recipes for ease of entry..Version: 7.2.1
✓ This app is great, but uuggghhh!!!!Ok, I use this app EVERY day and paid for lifetime pro features so I have to be fair and give 3 stars. But what really pisses me off is this is the 2nd or 3rd time since I purchased that an update has rendered the app unusable and a patch to the update needed to be released to fix it. I am currently unable to open the app. And now that I am complaining, might as well say something else... I use custom macro settings and pretty much every app update removes my custom settings and forces me to go back in and reconfigure all my whole custom macro profile. This is inexcusable, please please, test your updates before you push them so that they don't break the app and, and under no circumstances should you ever push anything out that removes my logs, settings or profile!!!.Version: 5.4
✓ Great idea but needs bug fixesApp crashes every time I try to edit the portions.Version: 3.0
✓ Free version is uselessUnless you only eat 5 types of food the free version is useless..Version: 5.0.1
✓ Might be a good app, but I’ll never find outWas excited to see A different app to use with the KetoDiet, however, they limit your usage to only five entries before asking for money. I wanted a couple days to try this before switching from the one I’ve been using for the past year. This tells me they don’t have enough faith that their product would prove it’s worth enough to entice users to spend the money to upgrade. Anyone who does food tracking knows that five entries would even cover third of a day. I rarely read reviews before trying an app because I want to form my own impression. Your limited entries sent me straight to the review section to read the 2-3 star ratings only, to see how users really feel about the app. Giving me, say, 50 entries would have prevented this and would have given me 3 days to see how it worked. It also would eliminate about 30% of the poor reviews it got. Dear potential user - read the 2&3 star reviews to see what’s lacking, especially read developer responses. The responses alone will lead you to believe they don’t fully understand some of the intricacies of the Keto lifestyle. Most of the 5 star ratings sound like they haven’t tried other trackers or their reviews have been paid for..Version: 5.1.1
✓ Not freeThis app requires you to make a purchase if you want to add more than 10 items on what you have eaten for the day..Version: 4.6
✓ UnreliableDespite having the latest version and no other issues with iPhone this app constantly crashes. Data entries often disappear along with created recipes..Version: 7.0
✓ Pro!!!Forces u to take the pro version!!!!.Version: 4.0
✓ Free version is hopelessI downloaded this App, didn’t even enter one days food before you simply can’t add the foods you need to upgrade to paid version. 100% waste of time 👎 Do not use.Version: 4.2
✓ Decent app...butWas thinking this was a fairly decent app until I'd logged the maximum foods for the day. Be happy to pay off purchase price, but why a monthly subscription?? Rip off.Version: 2.2
✓ At last, the perfect app!I love this app more than any other. It has a great user interface and is super-reliable. It does what it says it will without missing a beat. Most important of course is its functionality. I would recommend this app to anyone on Keto, and especially people wanting to track their practice and progress. This app has enabled me to stay consistently in optimal ketosis - it does all the hard work for you. And once you become familiar with the basics you’ll find this app has many layers of richness. Today, for example, I discovered that I can print a shopping list for the foods I consume most. This app is the perfect Keto toolbox, with everything you need to sustain your Keto lifestyle. The app is genius. Don’t hesitate..Version: 5.3
✓ Can’t useWas great for the first day then second day pop up keeps wanting me to pay and subscribe and won’t let me save anything else now without buying. It’s a shame was a good app but will now be deleting.Version: 5.2
✓ You have to payDont waste your time. You have to pay to get any benefit from this app..Version: 3.1
✓ FreezesThe app is generally good but it constantly freezes. I have ultra speed internet yet it freezes.Version: 7.1.4
✓ NEVER use this app!!!I paid for a 12 month subscription and had to switch phones within 3 months of using this app. I contacted their “customer service” team and it was a waste of time trying to move my subscription over. The Keto App’s service agent Jamie was absolutely no help and kept directing me to Apple for help. The reached out to Apple and they couldn’t do anything and they could issue a refund. I then contacted Jamie again through the app and he was no help, of course. So I am 3 months in to a 12 month subscription and can’t use what I paid for. I highly recommend to everyone to NEVER use this app!!! They are nothing more than a scam and a waste of time, their customer service is horrible and non-existent! They don’t care about their customers or trying to help them at all!! I will never use this app again!!!.Version: 5.3
✓ 😟 Not HappyOn a recommendation from another Keto person, I downloaded this app. Being brand new, the first day I was excited because I thought it was fairly easy to use & understand. Then I tried to scan. Wouldn’t scan. Ok. Moving on to Day 2 (which, btw, is today). I’m only up to lunch & again I tried to scan. Wouldn’t scan. (Oh, & I tried to scan something at the store yesterday as well. Guess what? Wouldn’t scan 😑). I’ve only had one successful scan out of about 4 attempts. Then as I’m trying to input food, all of a sudden I get a banner wanting me to upgrade. UPgrade. UPGRADE DAMMIT. but I don’t WANT to upgrade at this point in time. I’ve used this app a whole day & thus far, haven’t been super impressed. But it won’t allow me to continue working with the app, get buy-in from me & let me decide within a reasonable time that maybe I’d want to. So ya know what?? It’s getting the ol @# delete button at this point. You want to get pushy with me, that’s what you’re gonna get. And letting other keto people know which app NOT to waste their time with..Version: 4.3.2
✓ Trash AppTried to log a whole days worth of work and my meals but then half way through logging my meals it says I have to pay or “Be A Pro User” to continue logging the food, which is absolute garbage.Version: 4.3.2
✓ Works for breakfast lunch then you must payWas really excited about using this app and starting this diet but the false advertising of it being free is more than disappoint. I was only able to put in half of what my day would be without it prompting me to pay to be a part of whatever program this is. I would love to come across an app that just wants to help improve a humans health For more then 5 hrs a day without wanting 5 bucks to continue (to me it says: and that’s why youll stay fat you cannot afford our app..and it’s only $3. I run a popular dance studio and live a healthy lifestyle but 5 hrs and you imminently want $5a month. I don’t get it. all healthy lifestyles in America and encouragement should be free but everyone wants to make a penny off of something and this is just is what it is 😒. DONT WASTE YOUR MONEY JOIN A LOCAL GYM AND HAVE ACCOUNTABILITY PARTNERS THATS WHERE YOU INVEST YOUR MONEY. NOT IN APPS. THEY AREN'T REAL PEOPLE. THEY JUST WANT YOUR MONEY AND IF YOUR LIKE ME YOU NEED SOMEONE NE CALLING CHECKING INNAND ENCORING YOU ...not an app with another computer like sprint AT&T every tv provider and now ur workout app. Girl BYE.Version: 4.0
✓ What has happened?I’ve been using this on and off for a few years and it’s always been great until now. Editing an amount in a recipe now shuts the app down. Own recipes continually delete themselves from the database, even after you’ve used them for the day - messing up the tracking. It needs sorting out - really unhappy with subscription I have contacted support - no reply.Version: 6.2.3
✓ Can’t unsubscribe from premiumTo unsubscribe from their premium service is a convoluted process through the app. Tickets are opened, they send a reply, and then their messages fail to open - since I can’t read them, they auto-resolve, meaning I’m stuck paying for premium permanently. The whole process feels designed to trap people into recurring payments they don’t need. Devs, please unsubscribe me from the premium service..Version: 5.4.1
✓ Can’t do anything without subscribingWASTE OF TIME!!! Says free! Lying. So so annoying because I spent a lot of time putting my meals in only for it to constantly ask for a subscription..Version: 4.4
✓ Lots of incorrect carb countsAs everyone doing keto knows carb counts are very important, I reached out to the company to advise them that their carb count for a simple item like coffee with cream was way off! I was really enjoying using the ap, now I am sceptical about all the data. They had coffee with milk listed as a lower carb count that coffee with cream. It had me so confused. how to take your coffee and stay within your carb count is keto 101!! Using cream instead of Milk was the first thing I learned on keto. I don’t know what to do because I loved this ap.. but now o don’t trust it.Version: 5.1.1
✓ Supposed to support family sharingIt’s probably a handy app but even though it states it supports family sharing it asks for additional payment.. shame!.Version: 4.3.1
✓ Why isn't it working anymore?!The app has seemed to have a few glitches over the past month or so and today it just won't open. Are there others who are having issues?! I've tried to restart it multiple times with no luck..Version: 6.2.6
✓ HeatherI have been using this what is the point of this app when it locks you out and you cannot get in contact with anyone to sort it out. It seems a lot of money for not a lot. I have text now three times on these reviews and received no answer. If I hadn’t paid for this I would use another app...there are a lot out there. Wouldn’t recommend anybody to start using this app. Good content but no after sales service..Version: 5.6.2
✓ AppI can’t move from each meal too record it.Version: 5.0.1
✓ Ce n’est pas une app en français et pas essaie gratuit!Je me cherchais une app en français, principalement des recettes. Bien déçue car: 1. C’est très difficile de trouver la place où se trouvent les recettes 2. Les recettes sont rédigées en anglais malgré que la langue indiquée de l’application est le français. Dépense inutile dans mon cas. De plus, malgré que j’ai annulé l’abonnement immédiatement après le téléchargement, on tente de me chercher le frais mensuels de 6.89$!.Version: 6.1.2
✓ Mediocre app, great keto resultsI am enjoying my new keto lifestyle and having good results. I like this app and it is an integral part of my day. However 80% if the branded items I scan or lookup are incorrect. I understand that food manufacturers update ingredients and adjust nutritional information but I feel that 80% is too high of a percentage of inaccuracy. I double check everything I scan/lookup. The barcode scanner does function well. I really like the new feature of saving favorites. I also like the meal creator and being able to edit the items. I don’t understand all the negative reviews about the app not being free. It’s clearly indicated in the description. I am a pro member and feel the price is very affordable for a year. I consider it an investment in myself. A few suggestions: -the interface between Apple health and the app isn’t great in regards to adding items to your day. I might add/remove some foods to plan my macros and move things around but anytime you a food to the app, it reports it to Apple health. If you remove and decide to add another food or amount, it also adds to Apple health this accumulating anything added to the app even if it was deleted. -weight tracker is confusing. Doesn’t track total weight lost from start date but tracks incremental loss from the last recorded date. -I wish the app didn’t open by default with the macros “exploded”. I find myself always minimizing them..Version: 4.2
✓ When it works it’s great.This is great but so glitchy when it comes to stopping and starting the fast cycle it ends up logging the fast multiple times. Not impressed as I paid for a year subscription don’t think I will renew it when it ends..Version: 6.2.2
✓ It won’t let me input without paying!!!Don’t advertise it if you intend to force subscription!!! 😡😡😡😡.Version: 3.2
✓ Not working nowI’ve been loving this app and have just upgraded to using it annually however in the last four days it is completely crashed. The icon won’t even open. I’ve lost the love of my day. What can you do about this. I want my Keto app back Regards.Version: 5.4
✓ Not free!!!!!A great app......until I had entered a few food items at which point I had to subscribe to it in order to continue. Hardly going to embark on a new untested (for me) diet which may or may not suit me without being able to try it properly for free. Deleted..Version: 4.5
✓ Not worth it anymoreI paid for a subscription for this app and kept paying because I preferred this to others. All of a sudden it’s not recognizing that I’ve paid but not only that, it’s now $36 instead of $11 for a year and $80 if I don’t want a subscription??? I don’t like change and I really liked the app but not $80 worth. I’ll be searching for a different app ASAP. Too bad because I’ve been using this for almost three years. I contacted support and was told to “restore purchases.” I had already tried that with zero luck. If it had worked I wouldn’t have needed to contact support. Like I said, I don’t like change but finally checked out Carb Manager which had been recommended to me. After a little bit of breaking in period I find it much more robust and when I scan bar codes, it actually finds the items..Version: 5.7.2
✓ App is brokenI have been using this app for the past few years and it has been excellent. A few months ago I noticed some glitches (food would be listed twice or disappear completely, weight kept on resetting to random start dates, the app would crash unexpectedly). But yesterday I went to add my food for the day and my entire history (workouts, recipes, weight, food recording) was gone. I contacted customer support and was given zero help. I have requested a refund (although doubtful I will receive it) and will begin to search for a new tracking app..Version: 6.2.10
✓ Deletes data. Use something else.Good app, but it has been deleting my data daily. Some is restorable, some gone for good. Data export options are PDF or grocery list 😫 Update: customer support sent me a year of free Pro, but they aren’t taking the data loss issue seriously. After a week of basically dismissing my issues because they can’t duplicate it, and not even trying to troubleshoot, they finally asked me to check my available space on the phone. I have 3GB free and they asked me to free up two more. ***So apparently you need 5gb of free space to avoid unexplained data loss. *** Update: cleared up over 5gb of space and it worked for a day. Then again all my data was gone. I restored yet again. Support said to update the app. Found the update and it deleted all my data still. I restored again and the app crashed over and over, wouldn’t open. Rebooted phone and it opens but data isn’t restored. “ Sorry, we are unable to restore your data if restoredb1 doesn't work. Sorry for your inconvenience.” Update: the response on my review says that it has been fixed with an app update. It may be true, but I’ve been told that at least twice before the latest update, and it wasn’t fixed with the previous updates. Also, my data is gone, and if the “small bug” is fixed, it doesn’t bring back lost data. **I lost 5 months of data.**.Version: 5.6.3
✓ Unstable and disappointingI used this app previously via paid subscription and it was great. I’ve now renewed the subscription but since the latest change to do with syncing data ‘so I never lose it’ it’s really unstable. Things saved in my Favourites disappear, duplicates get added for products when selected into a meal, when deleting one of the duplicates they’re both removed, app crashes regularly. Really disappointing and this is happening on a paid for subscription where I’d expect quality. Won’t be renewing this time..Version: 6.2.3
✓ Is something happening with the App todayUsually this works perfectly. I have the yearly subscription. When I logged in today it’s lost alll of my data the last 3 months. I just put my breakfast in and it saved. When I closed the app and came back on, all that was deleted too. I’m disappointed. I’ve paid for the year so I hope this is just a bug and getting fixed?.Version: 5.6
✓ You get what you pay for..Works great for about 5 mins then doesn’t let you do anything unless you upgrade to paid subscription... Having said that in the 5mins I had i managed to scan a couple of barcodes and it actually worked on Australian products so potentially could be ok but I didn’t get much further than that...Version: 4.0
✓ Overall good app but few options to suggestI would suggest for developers to add option to correct meals within the day. Meaning, if I enter something for breakfast instead for lunch by mistake, there is no option to change the meal type but to delete it and add it again to the meal type. I would like to suggest adding up export option into excel format as well. I am syncing my data with my iPhone health app. However the amounts of calories, nutrients doesn’t match on the health app with this app. They are always over the correct amount. Issues: The export into PDF file doesn’t work. It crashes the app. Also there is no option to see your progress history of weight, and nutrition. I hope that feedback would help the developers to fix these issues, and make the app better. Overall I like it, and if you take my suggestions into account and add these options, that would be very beneficial for both sides..Version: 4.4
✓ There are a lot of ingredients/ food which aren’t on the list9 out of 10 times, when I scan the barcode, the item could not be found. Most items, even when you search by name, are not on the system/ list either. It’s a bit frustrating esp if you want to be as accurate as possible..Version: 4.0
✓ Poor Data ManagementThe App has a glitch with its syncing function which randomly deletes all your data intermittently. Tech support’s response is: “switch off sync feature in the data management to prevent this situation in the future. Sorry for your inconvenience” This means your data is not backed up or available on other devices.Version: 7.1.1
✓ After using for almost 2 years a new update is ruining the appI like this app because it’s easy. And because it is easy I have been able to be consistent with it and have lost 90 pounds. A recent update in the last two weeks makes me so frustrated though. Every time I open the app before I can even track anything at all, a message pops up saying it’s synchronizing my data and not to close the app. So I wait for the message to disappear. It takes several minutes, and then I can finally put my food for the meal on the tracker but after one entry, the message appears again…..more waiting….the cycle continues for several attempts before I just close the app. I pay for the subscription on the app and it’s so inconvenient to use now. In addition to that, after the update, all the recipes I created and saved and all of my favorites have disappeared completely..Version: 6.2.10
✓ Apple refunded meRecommended this app to friends and folks I know who were giving keto a try. I dialled in my keto for a while and didn’t use the app. Came back, paid a year, only to discover the app is functionally just garbage now. Too bad. All it does is crash after being open for 30 seconds or so. Got a refund, if you paid for it I’d advise you do too..Version: 7.1.4
✓ You broke it!The app was great until someone decided to “fix” it with an update. Now it repeatedly crashes, all my meal and weight history is gone..basically you broke it. Not impressed since I paid for the full version. Refund. NOW!.Version: 7.0
✓ So far so ehDownloaded it not long ago and there are positives and negatives Positives 1. Love how it gives you a visual representation of your goals, and how they change as you input information 2. Love the scanning tool 3. You can add water and activities/exercise 4. A subscription for a year is only $12 Negative 1. Trying to enter in my ingredients for breakfast and it stops you at the 5 item limit per day. As someone trying something out, that makes it very annoying and consider other products 2. I scanned one item and I already had to input it. I think instead of ME inputting it, if it’s not available we should be able to take a photo of the nutritional facts and developers or whoever type that in. People trying this out could type in whatever and it could be incorrect, thereby giving the wrong nutritional impression of certain items. Also, I don’t get paid when I do that so ya. 3. You have the ability to add activities such as exercises and walking, which is great, but the choices limited and strange. How can I not ad general walking, but you have walking while riding a horse? That’s a very specific thing to have listed, walking is much more popular than riding a horse. The only walking listed was at to many kcal. How do I know? I don’t have a activity tracker. Again, that’s your job to input not mine.Version: 5.3
✓ NegativeI pay and i never use this app !!!!!! I never said yes to pay !!!!.Version: 5.3
✓ Money! Money! Money!Does not let you save more than 5 foods eaten... it says to upgrade to pro version which incurs a monthly fee. Deleted the app to try others...Version: 5.0.1
✓ Cannot enter your own food weights! 👎🏻After using this app for a few days I’ve ditched it for another. My main disappointment with this app is it does not allow you to add the actual weight of your food. You have to choose from their pre set list and if this does not fit with your food you need to add a % of ‘1’ like ‘.5’ to get closest to the weight you want. It would be so much better to have greater control and add the actual weight yourself. So it’s a goodbye from me..Version: 4.3.2
✓ Seems to be having problemsI’ve been using this for a month and I pay the monthly subscription, it was going well and improved after the last update.. but now it starts to freak out when I save a meal with more then 1 portion and then upload it to my daily intake and state I had 1 portion of this meal. It will state the days remaining kals/Protein/Carbs and fat but after a while it’ll suddenly add all the other portions. The only way to fix this is to delete the meal and reload it..Version: 4.2
✓ Un bug CONSTANTA chaque ouverture de l’application ça me dit “il me semble que vous n’avez pas terminé votre planification….” Euh si j’ai recommencer 5x et toujours là même chose. Je suis vraiment soûlé car l’application avait l’air vraiment pas mal …. Bref soûlant Revoyez votre application avec des mise à jour svp parce que c’est dommage.Version: 7.2
✓ Useless without paying for the pro subscriptionFirst impression of this app was that it was great. As I started putting my foods in for the day it was calculating the net carbs and showing how much I had left with nice graphical interface which is exactly what I was looking for, but I quickly discovered the free version only allows you to add 5 items a day. That’s 5 individual items not 5 meals, so I couldn’t even add one dinner’s worth of items for a simple chilli with 8 or 9 ingredients, let alone a full day’s worth of food. As this is basically the only purpose of the app (similar types of apps also have meal / recipe suggestions etc but this app just has a food diary, settings, and FAQ) it is completely useless unless you’re prepared to upgrade to the Pro version for £3 a month, which I wasn’t. I know similar apps also have subscription tiers but their basic free versions at least offer some function. 2 stars since if you were prepared to pay for it, it would be a good app..Version: 5.1.1
✓ Great app, but not for the UKThis app is truly well made, super design, barcode scanner works on so many items, all fantastic. But despite this, even if you count carbs, rather than net carbs, this app still removes the fibre amount from carbohydrates which is not how it is done in UK. So if you have an item with 4g carb and there is 10g of fibre, it will not allow you to input it as it is attempting to take the fibre amount from the carb amount. So have to go back to myfitnesspal..Version: 6.0
✓ AbysmalI am a fully paid up member of the Pro version. This app works for a few hours then you cannot access it! I have tried contacting the company via email, chat and instagram but no one has got back to me. If they are having technical issues surely someone could just let me know!! I have no alternative but to go for a different app..Version: 6.2.6
✓ Worked awesome till last update!Who ever made the decision to change the app in the latest update obviously doesn’t use the app on their phone. Now when you select a food a banner pops up completely covering your macro bubbles at the top of the screen. So when you get to the last meal of the day trying to squeeze as much food in as you can, you have to flip in and out of the food item to see if your over your allowed macros where as before you could just change the number till the bubble filled up and go make your serving. Also how long are you expecting us busy people using your app to wait while you download all our sensitive data? Browsing history?!? Why does a diet app need to see that?.Version: 7.1.1
✓ Free Version Is Very LimitedThe free version will only allow a certain amount of food items so it’s pointless unless you only ever eat 5 items a day or less everyday.Version: 5.2.1
✓ Almost thereThe app is great for tracking food intake and the interface is easy to use and choose which sort of measurements you’re using, e.g. g, mls, tbsp etc... I use this app as a way to track my diet and to then export the data to take to my dietician. What doesn’t seem to be there is a history of fasts (I fast every day but once I’ve finished a fast there is nowhere I can view previous fasts and data) I have started using the app zero for this instead but I would much prefer to have it in one place. Another thing I noticed is when you export data it tells you the total calories lost with activity for each day in the corner however it does not list what activity you did. The data also lists your total calorie intake that day and does not subtract the calories you expended with whatever workout you logged. It would be useful to show both calories consumed, subtracted and totalled in the exported PDF. I basically have to use 4 seperate apps to track food intake, intermittent fasting, menstruation and ovulation and a task app for ticking off daily physio exercises - would love for it all to be in one place so I can have one PDF for it all instead of having to log across 4 apps. Hope you take this on for the next software upgrade..Version: 5.5
✓ SucksI put “coffee black -starbucks” I found everything with the word “ coffee-black and Starbucks…still haven’t found anything. Even Black Forest ham came up??? I am going back to Carb manager, there’s 10 mins I will never get back!!.Version: 6.2.8
✓ Recent Update BugI’ve been using the app for a year without any issue. But I noticed since the last update I’ve been having a seriously annoying issue... Whatever I add for one day changes what I had for the day before to match. It’s the weirdest glitch and so annoying. If this doesn’t get fixed soon I may have to look for a new app..Version: 5.0.1
✓ Started out well, BUT...I was trying to putting in a specific recipe as my meal. It seem easy and good to go. But I left out an ingredient-- when I tried to edit the recipe it wouldn't allow me. It kept sending me to purchase pro. On my first try, I thought I could actually see if would meet my needs, but I couldn't do a basic entry. After reviewing the reviews I saw we were limited to 5 items to a meal. Really??!! My smoothie recipe had 6. So I went back and removed a nominal item then tried to put in spinach. It wouldn't allow me without purchasing the Pro. I am on a medically supervised Keto Diet and was given a set amount of Net Carbs per Meal, Daily goals for fat, Fiber & Protein. The goal setter was fine for the Net Carbs. It wasn't adjustable enough for my prescribed daily fats & protein. Initially I thought that would be workable as I developed my meals. I would just track my daily goals via paper & pencil. At first, I thought this was a great find. But, not being able to complete one dinner without being blocked until I purchased the Pro level was a bit much. So, I believe I will go back to "Lose It". I used it for over a year on the free level with great success (69 pounds gone) and no obnoxious push to go pro. I am ready for a higher level app and I was checking out a few. After this experience, I will check out 2 more apps, but "Lose It" is in the lead for paying a subscription. Very disappointing . I also w.Version: 3.3
✓ Don’t waste your timeIt will work for a day, before they want you to buy a subscription. Be up front about it!!! Very annoyed I wasted my time with this app. No where does it say in the information that’s it’s a 24 hour trial period..Version: 4.0
✓ Horrible App!!!Can only record 5 items a day!! Stupidest App I have ever downloaded!!! Big waste of time!!.Version: 5.1.1
✓ You have to payLet me waste a day using it then wouldn't let me continue unless I paid. Tell me this up front!!.Version: 3.2
✓ The app has become unreliable with newest updateI’ve been using this app faithfully for the past 1.5 years. I used the rely on this app and loved it. Over the last several weeks, the app has become very unreliable and glitchy. Unable to update recipes without the app force closing. Water intake calculator does not properly calculate. The app “downloads history” constantly, which interrupts entering data. This feature is turned off, yet it still updates several times a day while using the app. I have reached out to support and they have not responded (even asking me to send screen shot). This is very disappointing and now has me looking for a new, useful, app. Please roll back the update until all the glitches can be fixed. Sadly, The app has become very unreliable..Version: 6.2.3
✓ Has good potentialThis APP could be great, unfortunately it has one major flaw. Why foods are measured in servings??? Why can’t I use grams instead?? If I measure in servings, my calculation are going to be extremely approximate. That’s not ideal if you wish to follow strict and accurate diet! Unless this is fixed, I have no intentions to pay for annual subscription... sad...Version: 4.3.2
✓ Not really free! False advertisingAdvertised as free but you can’t go very far without having to pay a subscription!.Version: 4.0
✓ Lost all my recipes I created for my personal plan and Customer support said “I’m sorry”I have used this app for years and it was ok until they added some new features and it started crashing all the time. It all culminated with all my recipes I spend so much time documenting disappearing. Not only that but also a bew one if I try to input, it will not be there by the end of the day. I contacted Customer support and no support was given other than “I’m sorry”. Not worth investing in this app only to have to start from scratch..Version: 6.2.11
✓ No customer supportI actually did pay the 1799 US for a year subscription and the app is OK to be honest however I issued a ticket requesting confirmation that I won't be billed annually because I plan to cancel my subscription because the app really is not great at fitness pal is free and does everything that you could need to track Macros.Version: 3.1
✓ In app purchaseHad only recorded half a days worth of food before it prevented me from using more without purchasing the pro version. So had to upgrade to continue..Version: 4.1
✓ Frustrated! Loved the app… until…After weeks and weeks of intentionally and meticulously keeping a detailed log, I got a notification that the app needed updating. I saw the latest update info that said the long awaited sync update would allow data to be saved even when reinstalling the app etc. etc. I updated. I lost ALL of my data! All my progress records… GONE! Reached out to customer support and they said they can’t restore the data but are working on the issue. Why say that this issue was resolved in numerous of your update posts? It is clearly not resolved and I am incredibly frustrated. I trusted those update notifications. I could have kept using it without the update as it was fine. I truly have loved everything about this app. It has motivated me and was easy to use. I have tried others. I lost 11 pounds using this! But now I have no reference, no records. All my favorite items were saved, all my barcode scans were saved… all my data entries, the most important part, …lost. If that is not of concern to you, then this app is great! If you like a motivational record of your progress and goes etc… then just know this is still an issue and has not been fixed by updates. 😩..Version: 6.2.10
✓ Premium user thinks there could be improvementsI’m using this app for logging custom macros and it’s working pretty good - I love that I can save favorite items, scan barcodes, create my own meals. I love seeing the format my macros are displayed in, and knowing what foods will put me over my goals etc. The biggest let downs that have me considering switching to another diet tracking app are: - this app has no way to look at your habits in a chart form, to see what your diet looked like over a given week, month, or year. To see what days I went above or below on calories and macro nutrients, and overall trends, would be immensely helpful! -there is no easy way to just “create a meal” to save for future reference. You have to add something to your log for the day, then go to “my meals” and “create a meal.” It’s cumbersome. I would love to have all those tabs be available as an interface that doesn’t require me trying to log my food first..Version: 4.3.2
✓ Keto appBarely any food in database and common exercises. Typical Keto items should be in the database so that I’m not entering every single item. Makes tracking really not motivating. Simple exercises like Bikram Yoga, hot yoga, Zumba, are not part of the activity. To pay for this app I’m not sure.Version: 5.1.1
✓ Keeps turning offApp keeps turning off when I change number of portions..Version: 3.0
✓ Wouldn't let me continue unless I paid membershipWouldn't let me continue unless I paid membership. Nothing wrong with that but need to disclose before making me download..Version: 3.0
✓ Ripped offDon’t waste your money. As others have said you get to add a few foods then it stops adding and says you need to be a pro user paying a monthly subscription. Deleted 5 mins after wasting my money. A reminder to read reviews before you buy..Version: 4.1
✓ Good but user experience a bit clunkySo far so good. It’s not the most intuitive at First so I clunked my way through trying to add what I had for lunch pushed me past the “more than 5 ingredients requires subscription”rule. I’ll be honest. I thought it was a bit scammy considering for breakfast on Keto I started with coffee, MCT oil and coconut milk. Well there’s 3 items already and no food had been added yet. So get out your wallet on day 1. I went ahead and paid for it and found the app to be similar in some ways to MyFitnessPal. Creating your own meal is nice but when you add it to your daily consumption the meal lists out items individually so it will take so not as user friendly as MFP and the biggest thing is I can’t add exercise. So I have to use this app for food and I still use MFP to log workouts. MFP is not so Keto friendly but if it were to change I’d use that app alone. Too much adding in different places..Version: 3.2
✓ Food items need to be updatedSome of the items in the databank aren’t correct, have asked for them to be updated to no avail. You can’t correct calculate Marcos if the items aren’t correct. Completely defeats the purpose. Have lost complete faith in this app. I would like a refund..Version: 5.8.1
✓ Too Many ErrorsToo many bugs. Today, if you create a recipe it will calculate correctly if you change the measurement from say, g to tbsp. Go back to it tomorrow and it won’t show the same. Went to our keto recipe for carrot cake with cream cheese icing. Butter was back to cups instead of grams. A 1/2 cup of Swerve granular, which should be no carbs, calculated with 96 carbs. Really? I’m paying for this. Also so much info disappears. Put in our cream cheese icing a few weeks ago. Gone! Have to redo it. Need to find an alternative..Version: 7.1.4
✓ If you count true net carbs, not your App!This is a great concept and a simple one, easy to use. But if you are trying to lose wait and every carb counts, this App is NOT accurate at all. Alcohol sugars as well as dietary fiber should be subtracted from the total carb count in order to get the true carb amount consumed. This makes a huge difference when you are utilizing some of Atkins bars to keep you going throughout the day. It's also discouraging as it looks like you over consumed your daily allowable card intake. Not good for dieters. I wrote Support and they just said "we're working in it". I purchased a 3 month membership because the trial one is crap. If you are a variety eater it doesn't allow you to add a lot of foods. But even with a membership, the restaurants and food choices are limited. They should have launched this when they were more prepared. I do love the scan option, however. But overall, it's a great way to become hyper aware of what you place in your mouth. I lost 15 pounds putting my food into this App but as it did not reflect acueste carb count, it was too much work to keep a separate journal. What's the point of having the App then, right? Delete..Version: 3.3
✓ Stops you adding foodsStops you adding foods pretty quickly the minute you use the free version to add foods you’ll have to pay.Version: 4.6
✓ Data deletedThe update to save my data deleted it….not sue the update works properly.Version: 6.2.10
✓ Great app but good database could be improvedI really like this app and I find its macro calculator super helpful but I wish you were able to save recipes and that it had a better food database. Would recommend but it could be improved too!.Version: 3.3
✓ :(I am really disappointed. After 3 months of use I lost half of my data. Daily monitoring, weight, fasting, EVERYTHING. What a frustration, I invested a lot of time, I lost confidence in the application..Version: 5.7
✓ Get Carb Manager InsteadI was really excited when I first downloaded the app because it seemed to be everything I was looking for. It has a great breakdown of calories, carbs, proteins and fats. But, this app is too limiting on the keto diet. Every time you enter a food, you receive an ad telling you to upgrade to premium and you can only add 5 items a day. By the time dinner came around, I added my breakfast (eggs and bacon), lunch (smoothie) and snacks (nuts). I tried to create a recipe and I was unable to add my dinner. I came to the reviews to see if other users were having the same issue or if I was doing something wrong—it’s the app. Without upgrading to pro, you cannot accurately input all of your daily intake. In reading the reviews, some users noted that “Carb Manager” is a much better app for keto diets. I downloaded it and transferred my food log for the day and it’s way better. It’s literally night and day. There’s much more ease when adding foods and creating recipes. There is no limit to how many foods you can log. I definitely recommend Carb Manager..Version: 5.3
✓ Works when it works, but it usually doesn’tI’ve been using this app for over a month and its helped me immensely in tracking my food and keeping consistent with my diet. However, there are a lot of bugs that make it really difficult to use the app a lot of the time. Really frequently, the food I put in or recipes I put in will sometimes just disappear out of nowhere. It will be there one second and then just completely vanish. With regular food items it’s annoying, but I can deal with it. With recipes, however, it’s really upsetting sometimes. I’ll just log on and ALL the recipes that I regularly use and have there for ease are just gone. Eventually when you open the app up again sometime later they’ll be there, but it’s incredibly annoying when you need to log a meal and don’t want to input EVERY ingredient. And then sometimes when I’m doing that, the ingredients themselves will just disappear which is even worse because I have to be so precise about the amount per serving I log in. I tolerated these issues just fine but in the past week the app has begun to crash consistently EVERY time I use it and it’s open for more than half a minute. I reached out to customer support about these issues a week or two ago and received no response; really disappointing especially because I’m paying for the plan to use the app and I simply can’t most of the time without great issue..Version: 7.0.2
✓ Badly designed in app purchasesThis app isn’t really useful without the paid subscription. It’s either a bug or an unfortunate business choice: I can’t add more than 5 food types to a single meal without upgrading. It’s a shame as I cannot see if this upgrade is worth it if I cannot try the app properly in the first place! But the process of recording up to 5 Foods is great!.Version: 4.3.2
✓ Spend your money elsewhereWorks great for 5 Mins then made to upgrade as nothing will work. No free trial available. I noticed many Australian foods not available even when barcode is scan and only compatible with Fit Bit not Apple Watch. Still trying to get subscription cancelled and refunded from support team. I’d suggest looking into other options..Version: 4.2
✓ Food database could be improved but great customer serviceThere are lots of positives about this app but the food database is clunky and doesn’t have the same branded/common foods logs as other apps. The education content was strong but limited and more that a few articles were repeated which made it feel like it is not updated regularly. The recipe food photos were largely off putting. That said the customer service / chat bot is great and super fast snd they seem to be keen to keep users happy..Version: 5.9
✓ Not sure what I get for the moneyTO THE DEVELOPERS: Please update this app with the ability to factor in exercise. It can’t be that difficult to allow us to deduct calories from exercise. I would also like to see a weekly average. Not just day by day. Now onto the review. I mean, the app is OK, just sort of meh. I purchased the annual version, and expected a little more than just being able to enter extra foods into my daily entries. I could’ve done that with any number of free apps. At the very least there should’ve been some sort of support community, or weekly summary, or a better database of barcodes. Half the foods I enter I have to do manually because they don’t recognize the barcode on the product. I will definitely not be renewing this app after my year is up..Version: 3.3
✓ Rubbish don’t botherTried this app for a couple of days then you have to pay an extortionate fee to carry on using. However it has nothing better than my fitness pal. And you end up having to create your own foods as loads seem to be wrong. I tried contacting the customer support as they wrongly charged me for the wrong price never heard back! Terrible customer service. Don’t waste your cash!.Version: 4.6
✓ Don’t get this appDon’t get this app it is so bad it doesn’t work properly I have an iPhone and can’t save recipes and hey just disappear. Also it freezes all the time. Don’t pay for this app. Very very disappointing..Version: 7.0.2
✓ App downThe app est s down for many days now Been using it for many years Cannot open it.Version: 6.2.6
✓ Used to Love This AppSo many insane bug glitches since upgrading is driving me crazy..Version: 7.2
✓ Waste of timeWon’t let you add all your meals unless you pay to be a pro user.Version: 3.3
✓ App doesn’t workStuck on the first page where you have to input your information even after restarting. Terrible considering it was a paid subscription.Version: 7.1.1
✓ Have to go proYou have to go pro to add more food???? I can’t have breakfast lunch AND dinner without having to pay... outrageous. Not worth it..Version: 4.6
✓ Crashing when scanning barcodesThe app is ok. Keeps crashing when scanning barcodes (black screen and app closes). Food library is very small compared to MyFitnessPal and sometimes barcodes scanned come up with the wrong product. A category for foods that have been added manually would be helpful..Version: 4.0
✓ Mostly very good appThis is so far the easiest keto app that I’ve tried (to be fair I have only 3 or 4 others, but I don’t have enough free time to do more). I really like the ability to break my food intake by meal. The macro break downs at the top of each day’s food intake and by meal are very helpful too. I like being able to scan foods, create foods and recipes, and save foods as favorites for easy access. The app easily syncs with my Health App (Apple) and therefore tracks my exercise from my Apple Phone. I can also add exercise manually. The less user friendly features are: you can attempt to edit foods when the nutrition labels are clearly off, but when you submit the edit, it disappears into the void and you never hear back. Customer support is nonexistent as far as I can tell. I’ve submitted several questions and received no response, ever. The help database is very basic. I cannot figure out how to change my activity level. I want to drop it down from lightly active to sedentary bc the app is giving me too many calories for my metabolism, but there seems to be no way to do that. And finally, when I do a search, my favorite foods that include that word should come up first but rarely do. If these things are fixed I would be happy to change my rating to 5 stars..Version: 5.4.1
✓ ThievesI agree with previous review. 5 mins of free trial is the reality before you have to chose a period option for payment after the supposed month free trial. Then even if you have unsubscribed from the app which is no easy feat you will still get billed. Just don’t go there. Not worth the angst..Version: 4.5
✓ Doesn’t last a day freeShouldn’t be classified as a “free” app you enter a few foods then can’t progress unless you pay..Version: 4.0
✓ Mmmm nah.....Great selection of foods... but unless you upgrade to Pro, you can’t do anything with them. Would be happy to pay a one off fee for the app - but absolutely not paying a monthly subscription when their are 100’s of other apps on the market just like it. Good luck..Version: 4.1
✓ Rip you off!Beware! Advertised and paid for 3 months for $3 but they charged 8.99.Version: 4.0
✓ DisappointedA recent update has made this a much less useful tool in tracking food. Things like adding bacon for example. What is a “serving”? Is it one rasher? Or where it allows you to add a “serving” of 60 grams. Who weights all their food? Do I weigh it before or after cooking? Honestly. It’s a waste of money now. Used to me much more simple. Also, eating out lists mainly American foods. Lots of uk versions of chains like subway don’t add-up when comparing nutrition to what’s available on their own site. I’ve paid for a year and I regret it. Fingers crossed they sort it..Version: 4.1
✓ Very disappointedThis app has very limited food choices, no way to add servings or barcodes to the database, and very basic instructions. Definitely not worth the price!.Version: 1.0
✓ Needs a lot of workWhen I first downloaded the app I was extremely happy with how close to my fitness pal it was with usability and putting in foods and tracking everything for you (Especially being new to the keto lifestyle) being able to scan things and once you put everything in tracking your macros for you. however as I’m using this app today I’m finding that there’s a lot you can’t do without upgrading to pro and there’s no explanation as to what pro gives you without an explanation why am I going to pay money for an app that potential is not gonna give me everything necessary for it to be a useful app. I can’t add in all my food that I’ve had today which is ridiculous seeing as how I’ve only eaten three things and I’m not even close to my macro counts I’m very unhappy with the app and thinking very strongly about deleting it unless something is fixed. I’ll stay on it a little bit longer but note to creators you’re going to start losing a lot of customers if things don’t change I’ve noticed this is what a lot of the reviews lately are becoming..Version: 4.4
✓ DisappointedThe App seemed great . I like how you can create recipes and add custom foods however nothing saves. After an hour when re opening app all recipes and added foods are gone. Actually paid for a year subscription too..Version: 5.6.2
✓ Download history so many times and freeze latelyI loved this app but download history message and freeze so many times lately. I even deleted all my data and started as new but it happened. Why?.Version: 6.2.3
✓ AdvertsIt keeps stopping me from adding foods together. I want one.Version: 4.2
✓ Difficult to useIt is hard to add the foods to your daily food diary. Press the circle to add a good and you just get directed to upgrade. Stopped letting me add foods on day 2. Give it a miss unless you are prepared to upgrade.Version: 4.3.1
✓ App is not working for the last few months - I give upI have been a Pro user of this App for about 3 years… it has been excellent. A couple of months ago an update rendered it unusable… seems to be at the time they tried to introduce data syncing. I contacted support (including sending a video of my iPhone screen so that they could see what was happening at their request) — that was weeks ago and the App is still not functional at all! I give up…. …. and have purchased another tracker…. Which is too bad because it WAS good and I have 40 months or so worth of data collected there that I found valuable to review from time to time..Version: 6.2.8
✓ Lost ALL the data and progress!!!Lost all my progress suddenly! Recipes and hours of work into this app all gone.Version: 5.7
✓ Poor showI had the app for a year and a half. Hundreds of meals saved and days of food journals gone! the app stopped working properly and when I reinstalled application all data lost. Contacted customer support and they informed me that data is lost despite app history saying that all data is synchronised. Total joke, will not be renewing..Version: 6.2.6
✓ Last update broke the appThis app used to be fantastic, I even bought a lifetime pro membership. Since the last update it’s buggy and basically unusable. Until they fix it I can not recommend this app..Version: 6.2.6
✓ OkayishI paid for the year because well it’s only $12 so not a big loss. I tried others and I feel all are just about the same but after the reviews for this one I though I might as get this one since it has good reviews. The only major complaint is the limits of the free version. Well I’m wishing I could get my money back at this point several days in and not one single barcode that I’ve scanned has been correct in the app. Sometimes it even brings up random things not related to my scanned item or if it does bring it up it is entered incorrectly and but mostly it just says nothing found 🙄so the lack of food library items is irritating and the reason I don’t care for this app. I have to manually put in every single thing I eat which is time consuming to say the least. It negates the entire reason I got this app in the first place. The app also does not let you add stuff just randomly you have to add to your meal for that day then delete the item. I wish you would add a tab to create a recipe without adding to the day. Fix those things and it would be worth the money..Version: 5.1.1
✓ Good idea but......unfortunately had to go back to MyFitnessPal as KetoDiet tracker doesn’t recognise most everyday food items when scanning n you can’t change the portion sizes from the app generated sizes, if I eat 27g of something the tracker adds 100g with no option to adjust it. Only way round this is to add every single individual ingredient as new item n calculate the Cals, carbs, protein, fats, sodium, fibre etc yourself therefore rendering the app pointless. If the devs tweaked a few things this app would have great potential.Version: 4.6
✓ You have to upgrade to paid versionDownloaded to help track, could only save breakfast before having to upgrade to Pro. Rubbish - deleted..Version: 5.0.1
✓ ChangedI paid originally and the diet got popular and now they want the same price at Netflix to use this app? Give me a break. What a joke this greedy developer is.Version: 5.3
✓ Doesn’t workJust started Keto Diet and needed a way to track all my food. Bought 3 months of the pro subscription so that I can actually add more than 5 separate items a day and guess what? Doesn’t work or show up. Messaged customer support and they say it will be at least a week till an update is made to fix problem. So now I am out the cash I spent on subscription, which you know once it’s fixed it won’t be updated to show that day as day 1 of subscription. So I basically will have lost time I paid for. And also now I cannot track my food until they fix it. I am extremely upset by this. What a waste of time and money. If you want to actually add more than 5 items and have your money put towards a subscription then this app is not for you! And when asked for a refund their customer support said they cannot refund my money. Only apple can. I am beyond angry. Your app does not register when someone purchases a subscription and now you will not help refund my money. Wow. Your company rips people off..Version: 6.2.7
✓ Has potential...It has the potential to be a great app, but the one thing that has me looking elsewhere is the fact that the scanner is rarely able to find the food item. This is very frustrating and you have to type it in for yourself. Fix that and I’ll subscribe..Version: 4.4
✓ NancyThe app doesn’t work. Can you please refund my money. Thank you.Version: 5.6.1
✓ Please fixApp not working since March! Please fix so we can continue to use as intended. Spent money for nothing it seems….Version: 6.2.6
✓ Need to upgrade after 1/2 dayDidn’t even get to enter a full day of food before it told me I needed to upgrade and pay. Delete.Version: 4.2
🙂 Keto diet app－Low carb manager Positive Reviews
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⛔ Keto diet app－Low carb manager Problems
