BOSS Money: Send Cash Fast Negative Reviews

BOSS Money: Send Cash Fast App Complaints & User Negative Comments 2024

BOSS Money: Send Cash Fast app received 16 complaints, negative comments and reviews by users. Have you ever had a bad experience using BOSS Money: Send Cash Fast? Can you share your negative thoughts about boss money: send cash fast?

BOSS Money: Send Cash Fast for Negative User Reviews

✓ Worst customer serviceFirst time using this app. It was recommended to me so I could send money to Honduras .was sending money to a church. After I filled out the app registered and sent the money. I got a confirmation that the request was on. Hold for review. A day later customer service calls me has the representatives speaks , broken English asked to verify the account, my name my address, where I was sending the money to who is sending the money to. What was the purpose of sending the money. Then the question got weird. Do I have family in that country? I stated that the money was going to church . After that she hung up 15 minutes later I got the my transaction was canceled or service waited over two hours finally spoke to a representative who told me I am in eligible to use this app. Could not give me any explanation as I could not use the app. When I tried to log into the app it says I am eligible to access and it gives me an error forbidden access. This is the worst app ever. Not sure what their gripe is they didn’t believe the truth or they don’t like churches. BEWARE you.Tc161Version: 8.2.0

✓ Terrible app, CS# does not exist.It has cancelled my money transfer three times just because it cannot recognize my mother’s neighborhood name, is not like I can just change the name! No other app or store has give this much problems before just to send a couple box. I used this app because I thought it will be quick transaction, it’s been four days and I haven’t be able to send anything yet! Also they said they will give me the fist money transfer for free, it fail so I thought it won’t charge me again if I attempt because the first time didn’t work... WRONG! It charge me four dollars and it still failed again! Plus you have to wait a whole week to get your money back. Terrible experience. I tried to contact customer service and apparently the number doesn’t exist. Useless..Stephanievega3Version: 5.11.4

✓ Log in issueI have been using Boss Revolution for more than 12 years and the money App since it was lunched, I have never had any issue logging in to my account like I’m having now. I updated my money App yesterday, and I have been trying to sign in with my email but it won’t let me sign in. It keeps sending a link to my email to click to log in, the link directs you to the website instead of the App, then it’s send another link to my email, and we I click on the 2nd email link, it say “something went wrong”. I have called customer service, they couldn’t help me. They said someone in the technical department will reach out to me, but I still have heard from anyone. I don’t wish to give this review a one star, I just need someone to help fix this problem. Thank you..Favored222Version: 7.7.2

✓ Waste of time & poor customer serviceI tried to send money home , the transaction kept failing upon each attempt. So I called their customer service to see what’s going on, after 30 mins waiting an agent finally answered, hung up without giving me a call back , I tried for the second time , spoke with an agent , she said it was held for verification and she hung up again without giving me a call back , Again ? . I went ahead to try after each call attempt to see if the problem has been fixed and I kept on getting that same error. I decided to give it another shot ; I called again at 11pm and the agent told to call back again the following morning because the right team for my issue isn’t working at that time . I called the following morning and the agent told me I can’t use boss revolution and then she hung up again . Don’t waste your time with this app . DON’T !.Mcmbim1Version: 5.4.2

✓ Unbelievably horrible appI’ve tried using just about every version of this app and have never successfully transferred any money using this app. It’s quite obvious that whoever developed this app is more interested in making it pretty than making it actually work properly. This latest go around asked me to take a pic of my driver’s license, which required access to the camera on my iPhone. And guess what. There’s no way to give this app access to the camera on my phone. Totally useless. Makes me wonder if anyone bothers to test the app before they release it. I’ve officially given up on Boss. They used to be awesome. Not anymore. And there are way too many alternatives out there now to continue putting up with this nonsense..StarskraperVersion: 5.3.3

✓ Poor customer services worst first time experienceI downloaded the app last night hoping it will be the best and fast way to send money internationally only to be disappointed. I made my first transaction last night with a fee even though they said it was free up to $300 and it’s been 14 hours already no money has been received. I called customer service money transfer and the lady wasn’t nice so I ended the call. 3 hours later I had a voicemail from the verification office to give them a call and has been calling them and leaving voicemails. till now I haven’t been called. I use this service for international calls and it’s good but the money transfer system is bad. please fix it. I hope the money is sent or I get a call because this money is for a very important reason and I thought this service will be good. I’m really really disappointed. 14 hours and the transaction isn’t still successful..Bae.tVersion: 3.9.1

✓ Rude Customer ServiceI’ve used this company for years now but I’ve never had to reach out to their customer service till recently. The guy Brian is a very rude individual. He wouldn’t let me talk. kept talking over me and telling me to keep shut while he makes his explanation. Not one single apology or empathy. Where do you guys find people like this? Ignorant and arrogant are no traits for a good customer personnel. Anywhere I’m done with this company. I wish for the sake of Brian I could give this zero star. First Company I know when don’t give refunds when they mess up! y’all be careful with this one..Pretty Disney girlVersion: 7.1.1

✓ FrustranteHe intentado enviar dinero a Colombia 4 veces, la transacción siempre pasa a un proceso de verificación del cual ellos no te notifican sino que después de días de espera decidí llamar a ver q pasaba, después de un largo proceso de verificación en el que hasta “conectan la llamada con tu banco” para verificar datos y te piden enviar tu pasaporte y ID por correo me dicen que todo está bien que en 20 minutos liberan el dinero y el resultado es que cancelan la transacción, no quise darme por vencido e intenté 3 veces más y el resultado fue el mismo. En definitiva es una pérdida de tiempo.! NO USAR English: I have tried to send money to Colombia 4 times, the transaction always goes through a verification process which they do not notify you of but after waiting days I decided to call to see what happened, after a long verification process in which up to "they connect the call with your bank" to verify your data, they ask you to send your passport and ID by email after all they tell me that everything is ok and that in 20 minutes they will release the money but the result is that they cancel the transaction, I did not want to give up and I tried 3 times more and the result was the same. It's definitely a waste of time! DO NOT USE.Adrian borglVersion: 4.3.1

✓ They have bad serviceI have sent money to a family member and the people who work at the bank stole the money in africa and used the reference number and then stated that the money was already taking out. I called the customer service and they said that it was taking and there nothing they could do about it. I lost $200 during this corona pandemic. No need to give a reference number because I have called you guys mutiple times and you guys did proof of pick up through wari. And the people said it was picked up by the right people. You guys becUse in the employees soo much in countries where I personally know that fraud happens a lot.A.CessayVersion: 5.5.0

✓ A few thoughtsThis app requires access to your location data every time you try to make a transaction which in my opinion is a bit invasive but I can understand how one might justify it. What really ticked me off was after getting me and my bank on a conference call to verify banking info, I was then required to send photos of my gov’t issued photo ID (license/passport) over unsecured email just so I can send a few hundred bucks home! I had to cancel my order as a result. I find it pretty disturbing that any company would require a customer to send very sensitive personal information over email in 2022. In fact, I think it’s kind of disrespectful to be treating people like that. Yes, I do believe that any person is inspeparable from their personal data and I really wish we would all stop buying goods/services from any entity that mistreats us and/or our personally identifiable data!.DE ARKVersion: 7.11.0

✓ Worst costumer serviceVery rude costumer service representatives, they will not give you answers nor solutions to your doubts. They canceled a transaction and called me to inform me I asked why and they said I don’t know I’m just in charge of calling and notifying you and they hanged up. Contacted them and they said it was canceled and that’s all they could tell me. Will never be using this app ever again. Teach your staff manners. Representantes de servicio al cliente muy groseros, no le darán respuestas ni soluciones a sus dudas. Cancelaron una transacción y me llamaron para informarme pregunté por qué y me dijeron no sé yo solo me encargo de llamarte y avisarte y colgaron. Los contacté y dijeron que estaba cancelado y eso es todo lo que pudieron decirme. Nunca más usaré esta aplicación. Enseñe modales a su personal..M2955Version: 7.11.0

✓ Something wrong with the paymentI was using the app por a couple months, I was so happy with this because when you send money is really fast, but since January I can’t send more money, always when I put my card and send for pay and send the payment it say that something is wrong with the payment try again, and I try multiple times and always is the same, I remove my card and put again but isn’t work, and this is not just happened to me, I have a friend that she also send money to Colombia (just like me) and since January appear the same when she try to send money, and we tired to try so many times and we tried send money in other ways but is not easy and we really like the app, but we don’t know what happened, hopefully someone can help us.Emily Sea MaeVersion: 8.2.0

✓ Bad money transfer everWhen you use the platform to send money they will be good to you at the beginning later your money will never get to the destination you sent it, when you call them they will be transferred you back and front and you will be stocked, your money will be on hold for days or weeks if you don’t know what to do,this happened to me, also they may take more than what you send, a friend of mine sent $300 they took out $1000 out of his bank, he was asking me how did I got my money back, I said call your bank tell them the story they will file dispute again them, and your bank will give you your money back immediately, be careful of this platform to send money. Not good for you. Very bad..DIVINE FASHIONVersion: 3.9.1

✓ Please Stay AwayI have been using Boss Revolution for a while. In the beginning, everything was great and I even convinced all my family members and friends to start sending money with Boss Revolution. However, last month I sent money for one of my family members back home (who is sick) and they cannot receive the money because, according to them and the customer service rep in my country, the pick up number is incorrect. I called Boss Revolution 4 times and they keep saying the money has been received and they are still waiting for proof of payment. It’s been over 6 months since I sent the money and I am still waiting. Now, the transaction cannot be cancelled and the money cannot be received. Over 6 months! I’ll never use their services again. I Just deleted the app on my phone and I’m considering a legal process and social media campaign against this company..DitchavVersion: 5.7.0

✓ Wish I could give 0 starsBoss revolution is CRAP!! I used this App multiple times to send money to my family. I tried today and it didn’t work after multiple attempts. I checked my bank account thinking my card was hacked only to see that they took the money out for each attempt I made. I called to have my money back and I was told that I wasn’t allowed to send money anymore. I asked why and the representative said he didn’t know. NO REASON GIVEN at all!!!! I don’t understand how they can just ban people for no reason. I’ll stick with Western Union and MoneyGram at least I am guaranteed that the money will be received and I won’t have any banning issues. Don’t waste your time with this app!!!.Angele_KVersion: 5.5.0

✓ STAY FAR, FAR AWAY!!It’s all fine & affordable until there’s a problem. They canceled my transaction and after 6 business day(they said give them 2-5) still haven’t got my money back. They claimed receiver’s name & bank account didn’t match. This is after having completed several transactions with the same information. I even used a different company with the same receiver’s name & account # and it went FINE!! I’ve called & have spoken with even a supervisor(Paula) & get rude, unfriendly customer service giving useless information about refund process, but nothing gets done. 10 days have passed & still no money back!👎🏼.Jcisco97Version: 4.3.1

BOSS Money: Send Cash Fast works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact BOSS Money: Send Cash Fast.