PetSmart Positive Reviews

PetSmart App User Positive Comments 2024

PetSmart app received 7 positive comments and reviews by users. Can you share your positive thoughts about petsmart?

PetSmart for Positive User Reviews

✓ Pet information addHi there, I am a pet owner of two dogs ( 13 & 5)and I have used Petsmart and Banfield for each of them sent being purchased. I have used the grooming, doggie daycare and vet services/ wellness plans as well but when I go to your app it shows no history of visits? I ask the current store I go to and the response was shocking... “ um. The app doesn’t connect the the software data” sorry. I have 2 current pet hotel reservations in the system plus grooming...Then why the hell do we fill the app information out and have a profile if it doesn’t merge? Also it should show if your coupons are expired. My husband and I have spent thousands of dollars at these locations world wide as we travel for his job and utilize these services to our advantage when looking for housing and this is the solution? Happy Holidays. Punkin & Brooks Mom &Dad.Punkin & BrookVersion: 1.5.4

✓ Love the voiceover accessibility improvementsI had to come back and redo my rating of a simple 2 after such a horrible experience using Voiceover A few years ago. Before, I couldn’t even login because the app was not accessible at all. I recently tried because of the pandemic and I was able to log in, complete my profile And input my personal and dogs information. This is such an improvement! However, when I was trying to make a grooming appointment, I could get all the way to the place where I choose the date and groomer but once I made all these selections, that screen only had two buttons that were not labeled. I couldn’t use accessibility features to finalize the appointment. I had to call to set up the appointment and then it showed up in my account and I was able to confirm and add it to my calendar. If the whole process could be made accessible, I could give this app a 5 star rating finally..HoustonGayVersion: 4.3.2

✓ Pretty awesomeI really like this app it’s easy to use and convenient. I do have issues though, too many products are in store purchase only and also are too often out of stock on quite a few items. Not great on having a lot of different products to choose from either. But like I said though I like the app because of ease of use and convenience. On pricing, like anywhere, they vary. Most items in the app are pretty well priced but other products are pretty high in price just like any place you shop but I do trust PetSmart so that’s why I’ll stick with them unless I think a price is just too high for the item I’m wanting then I’ll do a little research and see who has the most inexpensive price but so far doing so I’ve always came back to the PetSmart app or store because like I said I trust them. Hope this is helpful for people searching for the right app to use for your precious fur babies. It is the best one I’ve found yet.Tea1967Version: 4.9.0

✓ PetSmart AppIt has everything you can buy all services make appointments everything you need at your fingertips !! I love it and so easy to use ! CarolEllis I have a dachshund Piper and I’m handicapped so getting her there for an appointment is so difficult so whenever I call for a grooming they work with the time & day I need . They shorten her nails short as they can with a Dremel I know she’s hard to do that because she hates to have her paws touched and she’s so soft & smells great ! The people in the grooming department are very nice , knowledgeable, great work and patient !! I couldn’t take her anyway else ! She’s done on fantastic time it gives my daughter time to get all her & myself needs for all the pets we have a great prices ! Thank you Carol Ellis & Piper ♥️🐾 Sent from my iPhone.Carol ellisVersion: 5.6.4

✓ Favourites cannot be savedAlthough in many ways this app is very helpful, it would be more so if I could save my favourite items to purchase later. This is especially true when the item I want is out of stock..MagicaSeoulVersion: 6.3.0

✓ There are a couple issuesOverall it’s a good app. However , there are a couple issues. The good is it has an adequate search engine. The issue is it isn’t always accurate and honestly that’s what’s needed is accuracy. If you order to pick up you don’t always get accurate info. I discovered in the app an item was listed as insufficient product for my request. Only to get to the store myself to see what else might be available. Wow ! There was the product I was told wasn’t available. It often doesn’t suggest a similar product either if the one you want isn’t available..( or is but is indicated it’s not , or it is at another location without resorting to shipping which is subject to a minimum purchase for free shipping ). If the stock and any arriving stock could be accurately counted, that would be helpful. Or - just forget online and go to your local store. It saves frustration.BiscuitflyerVersion: 5.6.2

✓ Baby girl and mamas boyThis app is pretty good once you figure out how to use it.BabygirlandmamasboyVersion: 4.0.0