Store App–Klarna for Business App Negative ReviewsKlarna Bank AB

Store App–Klarna For Business Negative Reviews

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2 star

Total 22 Negative Reviews

Store App–Klarna for Business App Complaints & User Negative Comments 2024

Store App–Klarna for Business app received 22 complaints, negative comments and reviews by users. Have you ever had a bad experience using Store App–Klarna for Business? Can you share your negative thoughts about store app–klarna for business?

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Store App–Klarna for Business for Negative User Reviews

Not fit for purposeCrashes all the time, and dose not let you log in..Version: 5.12.1

Repeating notificationsEvery time I get a notification, it comes through 4 times. It definitely gets annoying when I use this app a lot and the message comes through fast and often. Can this be sorted please !?.Version: 6.5.0

FreezesIt’s an ok app, but a lot of time when accepting a chat, it’ll freeze and cause the app to crash, this losing a possible online sale.Version: 4.14.15

Poor optimisation.The app has great functionality when trying to assist customers. However, it will absolutely drain your battery no matter what device you have. It completely defeats the purpose, you spend more time sat next to wall charging your phone making it more difficult to help customers. Amazing how an issue like this is present in 2020!.Version: 5.5.22

Good but HorribleI really see the thought processing behind this app, however it’s full of glitches and bugs that the develops just can’t seem to get right. Having to use this for work, I don’t have much of a choice but having to use it, which is painful. They need to develop this for the MacBooks and PC’s to make working from home a lot easier. iPad use is inconvenient, and you definitely need an external keyboard. Also, this app KILLS your battery, so I definitely do NOT recommend putting this onto your phone unless you plan on paying to replace your battery every 4 months. Come on HERO, get it together..Version: 5.13.1

Worst app I’ve ever used. EBWorst app I have ever used, I have to use it unfortunately but it’s 0 stars.Version: 5.6.20

Actual trashPoorly designed. Infuriating notifications that pull you away from chats. No consideration for your phone’s battery..Version: 7.4.4

Slow performanceThere is major lag time with this app. Please fix it as it frustrating for users who use this daily. The picture and video quality also requires improvement. The images seem grainy and the photo size differs from what you take a picture of to what is sent to the customer. Odd. There should also be a feature within the app that tells you how many people are on the website currently and how many people might be waiting to chat. Especially during busy sale times when web traffic might be increased..Version: 5.16.8

Horrible AppUpdate number 2 for 2019 on how poorly this app works. One is unable to close the app. Restarted my phone numerous times and still can not close the app. Tried to remove the app and It acts like spyware. Don’t not even try to contact the developer because they will not even respond or the they give same lame response. The app continually freezes during customer interactions. Yet there had not been any response from the developer. This app works poorly at best.The developer still has not resolved the problems plaguing this lousy app. Furthermore do not expect to get an answer from the developer. You will only get the same old lame reply. The app continually freezes upon opening, during customers interactions as well as closing the app. During a customer interaction one can not see the customers interaction. Many times one does not know they even had a customer until one freshes the app or by turning one’s phone off and restarting it. The barcode scan only works intermittently. When you use the barcode the app freezes and you can no longer communicate with the customer and you are unable close the app. This poorly designed app can cost the user hundreds of dollars of lost sales due the problems of the app not functioning properly. Lastly, the app drains your battery..Version: 4.21.1

FelixlalalaWorst app, super slow, crashes all the time.Version: 5.6.20

Frustrating and uselessChat alerts are easy to miss as the only chime once. Be prepared to get stuck on connecting to costumers for hours. App literally crashes if customers send you a message when you are taking a photo or linking product. Sometime it just crashes for no reason..Version: 4.13.28

JUNKCrashes, freezes - pretty far from the commercial grade..Version: 4.15.6

InconsistentLinks don’t work, it takes customers back to the chat. Sometimes the app works fine, other times it absolutely lags so you cannot use it. The keyboard takes forever to type on due to lag, have to use voice dictation, but then trying to edit that painful..Version: 5.12.8

Don’t use on your personal equipment if you can avoidHuge drain on battery, watching my battery depreciate at an alarming rate using this app. Freezes at random time’s, feels buggy and unreliable but has potential. For now it is a VERY good hand warmer and strees causer..Version: 5.10.13

BatteryThis app drains my battery life very quickly.Version: 4.17.7

Most Frustrating app I’ve ever used!-Crashes frequently -Quits in middle of chat and looses transcript -No real-time backups of chats -Takes forever to wake up, someone else gets the chat before you get to the HERO screen. -Very poor product search implementation -Shows customers City but not state... do you know how many “Pleasantville’s” there are in the USA???? -no user control of ring tones -no ability to see individual client review scores. -no ability to create and store shortcut responses. -HERO customer support is useless, they send templated responses to every issue..Version: 5.14.1

Started off great but seems to be getting worseProducts customers are viewing do not seem to appear anymore and photos and videos you have stored on your phone just don’t send or even appear. Works better with taking a photo or video and posting straight away, but do not rely on it if you have to work from home with stored photos/videos..Version: 5.12.1

Kills battery on devices. No desktop integration. Buggy.Battery killer. App has issues. Desktop version not avail- lacking progressive steps to help aide in sales. More like another task to add into an already busy day. The app does let you customize things to reply with and has pre loaded responses that take more work to copy edit than using talk text. Often the app crashes mid session, top right buttons stopped working with most recent update so you cannot view chat history to gather info needed on follow ups. I’m not able to use the email tool as the app tells me I need to login… while logged in. If another person in your team is not online (using the app) you must pickup where their long conversation ended. Why isn’t there an email tool linked to paying clients using their specific service ? Keeping the app open all day, without having iPad or phone plugged in causes overheating devices if they make it past an hour. Meh..Version: 6.0.0

Terrible appHalf baked app used by companies desperate to make an extra buck at the expense of it employees. Freezes all the time and crashes frequently. Connecting to customers is extremely difficult and notifications are sloppy in there presentation and alter speed. Often times I’ll get an alert only to open the app and it already be taken. Many issues with logging into the app as well. Overall a terrible app ideas only to exploit the workers forced to use it..Version: 4.15.6

Constant issuesNot recommended. DELETED MY LAST TERRIBLE REVIEW, so I’ll just keep reading until the constant issues are fixed.Version: 5.0.3

Great idea, terrible executionI’ve had to use this app for work for about 6 mo. There seem to be different bugs that come up depending on the version update; however it consistently crashed upon opening from a push notification (nothing more annoying than a circle of death while a customer was waiting) and was a HUGE battery drain. I love the idea, and I was really excited to be introduced to the platform when our in-store sales dwindled due to COVID; but I would avoid using it again in the future..Version: 5.13.0

N:)It crashes and does not let me sign in.Version: 5.5.22


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