Metro Market App Negative ReviewsThe Kroger Co.

Metro Market Negative Reviews

4.7
4.72769 star

Total 22 Negative Reviews

Metro Market App Complaints & User Negative Comments 2024

Metro Market app received 22 complaints, negative comments and reviews by users. Have you ever had a bad experience using Metro Market? Can you share your negative thoughts about metro market?

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Metro Market for Negative User Reviews

Doesn’t load wellI can’t see the whole screen on my iPhone- much of it is cut off. Couldn’t actually see if I was placing the order or the time of pickup. Now That I got the reminder email, I see the pickup time is when I’m working. Trying to change the pickup time and I can’t do that either. Very frustrating..Version: 19.4.1

Refund?What happened to the refund button under order details?.Version: 60.3

Let me pleaseJust upgraded per notification. After downloading and touching “open”, I received a notice that the version was no longer supported. Come on guys get done right. I’d really like to use the app..Version: 15.0.1

Making payments is difficultI Purchased gift cards to pay for my groceries and there’s no way to pay with a gift card. Then I tried entering my credit card and there was no way for the payment to go through unless I save the credit card to my account which I dislike very much. It took me an hour last night to try to figure payment out. I went to bed lost my spot in line, and it took me 10 Minutes to figure out that I had to save my card to the account which looks like an optional button in order for my order to be placed. We lost our spot for first thing in the morning and now we have to pick it up in the afternoon..Version: 19.2

Newest update a messNow have to expand shopping list in order to see prices. Worst for completed items items which have to be expanded individually! Extremely customer unfriendly and almost useless..Version: 58.4.1

Please make an app that actually works……Did your intern make these updates? Please test functionality before you release updates. This version will only allow you to check out in delivery or ship mode, not for pickup..Version: 39.4.1

Very uselessThey keep making you sign in - you pick your items and it go in as a list not in the cart - you pick the location they make you change the location - system is really messed up.Version: 64.1

Check out issuesEvery time I try to check out it takes me to the store location but doesn’t list the store I have chosen. If I cancel I go right back to checkout screen and I haven’t placed the order..Version: 53.2

Make it easierGlad there’s an app to order food but it is a pain to OPEN each item on my “list” just to add it to my cart. Then I have to add the qty again! Come on save me please! Should be easy to move all items by checking them and moving to cart. One or two clicks..Version: 21.0

UnhappyMakes me sign in too often and then doesn’t except password!!!!.Version: 57.1

Update AppI am trying to use my app and it says I need an update. Go to the App Store and it circles back to open the app and says I need an update. Any ideas?.Version: 57.3

Too many bugs / inconveniencesApp is ok. Keep getting an error when I try to check out my pick-up order so had to order delivery...which is super annoying. Also, I don’t understand why I can add things to my cart and only after I try to check out, the app says they don’t have that item and then I have to swap it out. Had my location service on and my store selected when shopping. With all the difficulties with the app, it Barry makes it more convenient than just going to the store....Version: 33.2

Coupon Feature UselessThe app doesn’t recognize bar codes of items in the store and when I search for items that are supposed to have an electronic coupon (according to the shelf tag) they are not found. Useless!.Version: 20.4

Error Message OverloadI love this pickup option however I get nothing but error messages every time I try to add or search items on this app. I may have to give up and just go back to regular shopping or try Meyes pickup app..Version: 16.4.2

Long way to go. You can not modify the search word? You have to save the card info to check out?Poor design.Version: 21.1.3

Super hard to use-try hard to save moneyI always has to stand in front of the item that I need to clip and it does not link to my old pick n save card I had. They try hard not to let you save. You have to really patient and try hard to save money on groceries..Version: 63.2.3

Easy to use but…I would like this app even better if it would allow me to actually pick up my groceries at the store two miles from my house instead of telling me it isn’t there when I’ve been exposed to Covid. Instead I had to pay a delivery fee and tip a driver, thanks for that👎.Version: 57.0

App not that greatI’ve tried numerous times signing in and every time it signs me in and then reverts to making me sign in again every time I select a section. Easier to just go to the store..Version: 17.3

GoodApp keeps loosing my user session and reprinting me to login again. Would love to have better intelligent field recognition and native iOS auto fill compatibility..Version: 42.1

Crash and burnI have never been able to log in or register my card. The app continues to crash every time I try..Version: 15.0.1

GarbageCan never log in. Works intermittently. My wife and I have stopped shopping at our local Metro Market regularly as we prefer grocery pick up and app makes it easy if it actually worked. Fortunately other retailers have a better functioning app for grocery pick up..Version: 52.3.1

No Coupons. Exploiting the Pandemic for Profits.This app is useless. Barely any coupons or deals. Now they take advantage of the pandemic to rob us. Corporate greed..Version: 22.2


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