- 86.7LEGITIMACY SCORE
- 87.2SAFETY SCORE
- 4+CONTENT RATING
- FreePRICE
Hannaford App User Positive Comments 2024
Hannaford app received 13 positive comments and reviews by users. Can you share your positive thoughts about hannaford?
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Hannaford for Positive User Reviews
✓ SuggestionI love this app and use it often! One suggestion I have is being able to add any items I have clipped a coupon for to be added to my shopping list… right now you can add them to your cart but not the a shopping list. I usually just scroll through my coupons but the app moves very slow in the store and causes a lot of frustration. I’d like to use the shopping list in the app but I don't want to have to search and add in addition to clipping the coupons. Thank you..Version: 3.1.0
✓ New bugWhen you are in the coupons and you want to scroll it bounces back like it’s hit a ceiling & doesn’t allow you to roll up.. it’s stuck ..then when it does finally work for you it can’t roll back down .. you should see me at the grocery store trying to look for, navigate this app & use my coupons .. And sometimes the coupons won’t even come off on your order . and I might just have this problem but it never remembers my email & password .. I love the easy to read features and colors.. this new glitch is annoying but can live with it. I was contacted by the app help which was really amazing!! I uninstalled the app & reinstalled & it didn’t change anything :(.Version: 2.2.0
✓ Pretty goodThis is my first time using HTG. The app is so much more user friendly than the old web site. For the most part I love this. The only negative I have is in refining a search. I am a gluten free eater and it’s hard to search for what I need. It wouldn’t search by my brands. Also the app is a little slow and quite often the pictures or nutrition information would show up so it was impossible sometimes to be sure I was getting the right item. It’s essential for someone with food allergies to be able to at least read the ingredients to be sure they are getting the proper item..Version: 2.2.0
✓ Pictures often do not loadThe only reason I gave a 4 instead of a 5 star rating is because the product pictures do not load. They will be available the first 5 minutes or so and then stop loading. I can still use the app and place orders/add to my cart, but can not see the picture of the items I am choosing—there isn’t always a clear description of items and the picture definitely helps to not chose the wrong option..Version: 2.2.0
✓ What took me so long to try HTGOThey pick out high quality veggies, fruits, steak cuts, deli meat/ cheese!!! The HTGo also saves my family time and money because I can know exactly how much I’m spending in my cart versus in the store experience. I’m saving my family hundreds by switching. Also the husband loves it because it makes his life easier when I need him to pick up groceries. I wish they was an option to use our own bags and the ability to buy flowers online too. Hopefully that becomes an option:).Version: 3.1.0
✓ Good app for its design. A few flawsI like the overall navigation of the new app. Some of the bugs I have found are you can’t exit out of the Checkout screen once you tap checkout. You have to literally close the app to get back to any other screens. It now defaults to delivery vs. pickup…I am sure that is by design, but you don’t really know it as a user until you check out, which may alter the time the user would have chosen from the beginning. Some images never populate for some items, even the “sorry image not available” image doesn’t come up. It’s just blank. I would also provide a way in app to provide feedback vs. having to post here..Version: 3.1.0
✓ RewardsI love the Hannaford App and all that it offers. However I wish there was an option to “unclip” a coupon? There have been times where I accidentally clipped a coupon I wasn’t ready to use but there is no way for me to “unclip” it therefore if I wasn’t ready to use my coupon I would not be able to to put in my phone number at check out because it would automatically come off. The only option would be for me not to put in my phone number there for losing out on potentially more rewards. Please add an “unclip” option or not ready to use at this time..Version: 3.2.5
✓ Good, could be betterI use the app to write my food order every week. It’s nice to have my list organized by aisle. As I go through the store i remove each item from my list as I put it in my cart. I do wish the app had the ability to remember your basic list so you don’t have to start all over again every week. The big problem with the app is how slow it is. I’ve shut it down altogether in frustration but then I’ve still got to wait for it to load. Once you’re in the app it’s not always better. If I want to search something while I’m shopping I have to wait for that item to come up and then wait for it to get back into my shopping list. It’s a good app that could be much better..Version: 3.2.5
✓ Overall pretty goodI use the app regularly. I love the my rewards feature. My only complaint would be that when it comes to cutting coupons I can only get manufacturer coupons. For some reason I don’t get the in store ones. I know this because my sister also uses the app and frequently gets offers on Hannaford brand items and get like $7 off an order of $50 or more. Is this something that can be fixed?.Version: 3.2.5
✓ Bad - now better updateI recently got the updated app. It now is asking me to log in with my email address. When I try to sign in, it tells me it doesn’t recognize the info. When I try to create an account, it tells me there is a problem. I’m giving up. I guess I’ll just lose my rewards. Bad upgrade Hannaford. Update: in fairness to Hannaford, I want to update my review from 1 star to 4. I was able to contact support who helped me realize that my account was setup under my old email address. Fortunately I was able to still access my old email account and retrieve my password reset email. All is working well now, thanks!.Version: 2.2.0
✓ Scrolling needs some loveOverall this app is so easy, whether to clip coupons or track rewards. I live the personalized coupons, and they’re often spot in. But there’s a glitch for me in scrolling. You can’t just click anywhere on the screen; my workaround is either to cancel the app complete and start over or drag from the very top or bottom of my screen, above/below the coupons and that mostly works. The app is easy but the scrolling is a bit of a bummer..Version: 2.2.0
✓ WebsitePlease note I love this service and staff are incredibly nice and my order is always right. That being said the app is not that easy to use. If you don’t type exactly the product name you can’t find it. I would love to be able to create a favorite list and just be able to add things to that and then select what I want at that time. I know you have recent purchases but it’s not categorized by type. If you look at Walmart’s app it is incredibly easy. If you could find a way to get close to that. You can also check in via app vs having to call. Thank you again for having the service..Version: 2.2.0
✓ Quan saves my life every weekI don’t think these young men and women know what a great service they provide to us. I’m immunocompromised and every week Quan seems to get my order. He doesn’t know I’m sick, I don’t look sick. He is the kindest soul and doesn’t judge me for needing this wonderful service. Everyone in Wynantskill Hannaford is a gift, I can’t tell them enough when they bring my groceries out, just how much I appreciate them and what they do for me..Version: 3.1.0
😕 Hannaford Negative Reviews
