- 89.4LEGITIMACY SCORE
- 89.9SAFETY SCORE
- 4+CONTENT RATING
- FreePRICE
Protection 360® App User Positive Comments 2024
Protection 360® app received 16 positive comments and reviews by users. Can you share your positive thoughts about protection 360®?
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Protection 360® for Positive User Reviews
✓ NICE APPThe app is very organized and enables me to find documents and allow me to file a claim on a first screen. I like this app very much. And I will use this app for any claim I have to file in the future!.Version: 3.2.16
✓ Fixing a signal problemThank you Lucy for your amazing experience late last night on helping me out in fixing my phone. My phone is working much better. I did everything you advised me to do with it. Thank you for being you. Your awesome . Have a great day. JacalynNelson.Version: 3.1.2
✓ Excellent!I have to say that I was so very impressed with the app, the service, and the speed in which I received my new iPhone. After reading some of the negative comments, I was expecting a difficult process. However, this was the easiest process I have ever used, and the fastest time I have ever experienced. It was after hours on a Thursday evening when I decided to file my claim. I downloaded the app (easy); filled out the forms and provided the requested information on the app (easy); I was then immediately approved for my replacement iPhone (easy); and my new iPhone actually shipped out that SAME NIGHT via FedEx and was delivered the very next day, Friday, by 2pm. WOW! Now, if that is not IMPRESSIVE, then I don’t know what is… GREAT JOB everyone. Thanks a million for your help and assistance..Version: 3.313.1
✓ Phone is Bill, I have been in the Hospital.Hosiptal and I Will be home in two more weeks . Thanks for being helpful with me on. I will be able to pay my bill next month. Thanks for being Waiting with me. Thanks so much. This is Mrs. Venetta Raglin, what are you looking ?.Version: 3.1.2
✓ Best app to file a claimThis app is awesome, I had never filed a claim faster than this. I had a lot of trouble using mytmoclaim online, but this makes it a lot easier and faster. It took me like 5 minutes and everything was process rapidly and my claim was approved. Really glad this app exists, thank you..Version: 3.0.2
✓ Amazing serviceI got a bunch of scratches on my phone and I have apple insurance on my phone so when it gets scratches or cracks they can fix it…so I went to the apple store and they said they couldn’t fix it but they could fix giant gaping cracks!!!😡😡😡 but with t-mobile THEY can fix it and even though I have to pay… it’s only 29 bucks! All those awful people that don’t like this company… they are just haters!.Version: 3.2.2
✓ Great ServiceAt first, I was upset that we now have to go through an APP to replace our phones. But now that I’ve used the APP tans spoken with a Representative I’m very satisfied. Thank You for your prompt response and efficient service. 👍🏿.Version: 3.2.16
✓ Very helpfulI thought I would have to go to the Apple store either in Santa Barbara or Thousand Oaks. When I went to the T-Mobile store I was told I could go to Bestbuy. Thank you. That made what was needed to fix my damaged phone so much easier for me. I am so happy I have the protection plan Unfortunately my phone was unfixable and I received a new phone..Version: 3.313.1
✓ Happy Tech PHD UserI have been a T-Mobile Customer for 5 years, and when a store rep showed me this app I was blown away! I am not the most technical person, but the Tech PHD expert I spoke to on the phone was able to assist me with all my technical questions. I was in need of resetting my WiFi router and connecting my phone to my new smart fridge, and the helpful rep on the phone help me set everything up within 30 min. This app is only available to JUMP plus customer at T-Mobile, and it is a cool service I’ll use for all my IOT needs..Version: 2.0.0
✓ Stolen phone assistanceMy daughter’s phone on my account was stolen. In just over 24 hours she received a replacement phone and prior service was cut off such that the people who stole it could not benefit in anyway. The service promptness and courtesy from people at T-Mobile and Assurant is appreciated with minimal inconvenience. Good work five stars.Version: 3.1.2
✓ Cracked Lens ProtectorI Thought My IPhone 12 Pro Max Had Cracked Screen Set Up Appointment With Apple To Repair It, Found Out It Was The Lens Protector That Was Cracked I Paid Over $40. Called Protection 360 They Refunded My Money Back,Reduced My Bill By $40 Thanks I’m glad I had Them..Version: 3.2.16
✓ My phone is not working properlyI have spoke to three different people no one was able to resolve my problem. I’ve been with you guys for 23 years don’t understand it. Explains it now that my phone keep turning off. How can I call someone if I can’t talk to them being able live in a digital world I was hoping they could help me much better but I see not. I was told I may need a chip so I asked exit is there anyway she can expedite that for me I’m on vacation in New York I live in Virginia so you can imagine what I’m going through. I hope things get better with this company. I have to say I’ve been with you guys Sprint 20 something years never had this problem.Version: 3.221.3
✓ T mobile XperienceT- mobile has been exceptionally company. As a resident of Russia. There service is acurrate and Dependsble, Thw” mobile expert” in New Jersey. Completely transferred every last bit of data from the old iphone6. To her newiphone12..Version: 3.307.0
✓ Easy to useThis app is very easy to you and navigate. It takes you step by step through the claims process..Version: 3.313.1
✓ Justin SpurgeonI have not had any luck with this app. It chose and found out my phone but then gave me instructions on how to do things on an entirely different platform. Possibly a newer version of my phone. It’s not accurate at all...Version: 3.2.2
✓ IPhoneI thought it would be difficult because we had to go through Assurant instead of just doing everything on the phone with T-Mobile but it went pretty smoothly.Version: 3.313.1
😕 Protection 360® Negative Reviews
