- 92.6LEGITIMACY SCORE
- 93.1SAFETY SCORE
- 4+CONTENT RATING
- FreePRICE
Alibi Witness 3.0 App Complaints & User Negative Comments 2024
Alibi Witness 3.0 app received 32 complaints, negative comments and reviews by users. Have you ever had a bad experience using Alibi Witness 3.0? Can you share your negative thoughts about alibi witness 3.0?
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Alibi Witness 3.0 for Negative User Reviews
✓ ProblemsIf I could give a score of Zero, I would. I have had the Alibi security and the app since September at my summer home in Ohio and it hadn’t been flawless. I’m now in Florida for the winter. I cannot view my security cameras remotely because the App says, “my device is offline.” I had the dealer actually enter my house to check the system while I’m on the phone with him a thousand miles away and he said the cameras are on and working whilst looking at my in-home monitor and I was in Florida, using the app on my phone which said the cameras were offline. The dealer’s response, “Huh, the app must be bad.” The dealer didn’t know what to do and further said, “we’ll have to call tech support.” That was 36 hours ago. The dealer has not initiated any action or resolve. I’d like to junk the Alibi system right now. Totally frustrating..Version: 4.5.2
✓ Terrible AppI spent over $2000 installing these around my home and it’s the most difficult app to use on your iPhone or iPad, nothing is simple about it and I don’t believe they’ll be in business for long when you can simply plug and play Nest or blink cameras that work much easier..Version: 3.6.0
✓ Lacking some basic functionalityThe thing I find most frustrating is that you cannot scrub through video. If you drag the cursor on the timeline it will skip to wherever you let go and you don’t see any footage as you do it. You used to at least be able to fast-forward but that doesn’t seem to be an option now which is insane. Who has time to review footage in real time? I was not able to remotely access my cameras for a long time. Finally my genius brother in law unplugged the system and rebooted it. We went through the setup wizard and I had to re-add the device to my phone. Everything is working now, but it was a pain getting the device added to other phones. All-in-all it is not a very user friendly app..Version: 4.5.3
✓ IPad version locked to one orientationI don’t understand why the iPad version has been locked to one orientation. It will only display in landscape and its upside down when using a standard keyboard case, making the app pretty much useless unless you take it out of the case. Please fix this so the app can be used in any orientation, or at least let it use landscape in both directions..Version: 3.6.0
✓ 3 .0Doesn’t work on my iPad. Still work on my iPhone..Version: 4.5.3
✓ Not impressedOne of my cameras hasn’t worked since I got the system. He has come out twice to fix it but it still doesn’t work. Now for the last 3 weeks since he’s been here I haven’t received a single notification. I am not impressed at this time unfortunately. All I asked is that they work!.Version: 3.7.3
✓ New AppSince I downloaded this new app, my remote access has been random @ best. Does not work on WIFI or cellular without restarting my phone. Been on the phone several times with no resolution. Any help would be appreciated!!.Version: 3.10.2
✓ DisappointedHad to “upgrade” to Alibi Witness 3.0 and now I am not able to view cameras remotely. Very disappointed in this system now.Version: 4.5.3
✓ No more messages...Made the mistake of hitting the “clear all messages” button in the message list, and now it won’t show messages at all any more. If you don’t watch an alert when it pops up, it’s gone. I’ve gone through ever option I can find, and there doesn’t appear to be a way to undo this. It’s somehow attached to my login as it now affects all devices that I’m logged into..Version: 3.4.0
✓ Good appEver since the update using the cameras got annoying and takes way longer to check them. Still it serves its purpose but I don’t understand why they would make it harder.Version: 4.5.2
✓ Fast forward playback???For the love of God, give us the option to fast forward through playback! I do not have time to watch the recording in real time!.Version: 4.5.0
✓ It doesn’t work rightI have four alibi cameras. One of which is the new door bell camera. The app doesn’t perform correctly when someone is at my door. You have to jump through hoops just to get to the person ringing the bell..Version: 3.7.3
✓ ExcrementI have had to uninstall and reinstall half a dozen times, i am having my entire security system taken out because i count on security, this is drek.Version: 4.5.3
✓ New Interface is BadThe new interface that was released two weeks ago is garbage. Not as intuitive and fluid as the old one and hard to switch between the cameras you want without a lot of scrolling..Version: 5.1.0
✓ Great but lackingI love this system but I wish that playback was a little straight forward. It’s important to be able to playback through the app as from the pc sometimes is too frustrating since there’s no keyboard but a mouse to navigate and type with onto a digital keyboard. Needs more improved functions..Version: 4.5.3
✓ CameraThe camera are terrible.Version: 4.5.2
✓ Please remove “3.0” from App TitleI discovered that a recent iOS update adds all app titles to the custom dictionary, and autocorrect then changes “30” to “3.0” like the app’s title. This means if I text someone “I’ll be there in 30 minutes”, it will autocorrect to 3.0 minutes. This is incredibly annoying as you may imagine. Deleting the app instantly solves the problem and doesn’t even require restarting the phone..Version: 4.5.3
✓ HorribleThe app does nothing but crash. If you try to view your security cameras the app will crash after two minutes. It’s even worse since I have purchased a new IPhone 14 pro (every 60 seconds). Avoid their system at all cost, unless you want to remain in the dark..Version: 4.5.3
✓ Crashes Too Much!I wish I could love this app but it’s way too glitchy! The app literally crashes every time I go into playback mode… which renders it useless. Please fix this so that we can utilize the app better!!!.Version: 4.5.3
✓ Upgrade FailureSince I installed the new app on my cell phone, now my cameras no longer work remotely. I tried to get service and was asked to put in charge card information to get support. The installer has been here here several times and cannot figure out what is wrong. I am ready to remove the entire system..Version: 3.10.2
✓ Worst customer service everDon’t waste your time on the app, or the equipment. There are far better options out there..Version: 4.5.3
✓ Liked old appEver since my I phone up-grade i had to down load this 3.0 app it’s crap - the old app worked real good everything was fine ,now I have to use this business app I’m not a business and its slow now , and always buffering. I called cus service and they care less , must of had management change company going down hill , name was will . Needs fired ..Version: 4.5.3
✓ Need to record and send a videoNot a stable app. Your previous version allowed you to record and send a text or email of the video. Your latest version, no dice. Really, come on, we should be able to record and send..Version: 3.4.0
✓ One of the worst app you can have itOne of the worst app you can have it It freeze constantly.Version: 5.1.0
✓ Not clearMy picture is not clear it looks like it is messed up.Version: 4.5.3
✓ Stupidly difficult to get workingAnd even harder to use..Version: 4.5.3
✓ Going back in timeThe new version of the app has really gone back in time. The video quality is worse, the single camera view is smaller and you can no longer specify a certain time frame to review. Was a 5 star until the new update..Version: 3.0.0
✓ Does okOther than a few glitches time to time app is decent. Only thing it really needs bad is in playback is having fast forward or fast rewind. If it had that feature I would most definitely give it 5 stars. You have to scroll on the timeline until you have to find what you are needing or just have to look it up at the actual hard drive and server..Version: 5.1.0
✓ AlibiIt’s not working.Version: 3.10.2
✓ Device Authorization banner crashes appThere is a Device Authorization banner at the top of the iPadOS app. Using X to close the banner crashes the application..Version: 5.1.0
✓ Missing featureIt would be nice if you could speed up or slow down remote playback. This was a very useful feature on previous app. Other than that, it’s decent but does crash/not work on occasion as others have mentioned..Version: 4.5.0
✓ UpdatePlease change the interface with the newest update it’s not nearly as good as the previous version. Trying to look at multiple screens at once and scrolling through them takes multiple stops going from landscape to portrait as well as other easy functions now have become longer and not user friendly.Version: 5.1.0
🙂 Alibi Witness 3.0 Positive Reviews
Alibi Witness 3.0 works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Alibi Witness 3.0.
⛔ Alibi Witness 3.0 Problems
