HDVision Mobile Negative Reviews

HDVision Mobile App Complaints & User Negative Comments 2024

HDVision Mobile app received 31 complaints, negative comments and reviews by users. Have you ever had a bad experience using HDVision Mobile? Can you share your negative thoughts about hdvision mobile?

HDVision Mobile for Negative User Reviews

✓ Not reliable.Crashes often. Won’t open sometimes without constant shutting down and restarting. While viewing it just shuts itself down after short time. Can’t even get through all my cameras individually without it shutting down. Really a nuisance app for the user. Very very slow in opening if it does. Not recommended as it is highly unreliable. Yes I have rebooted my phone and uninstalled and reinstalled app..Steve16823713Version: 1.0.1

✓ App doesn’t workThe app always loses connection to the sever, and in order for it to work the app needs to be deleted and reinstalled. This happens every two weeks. Cameras work great; however, it’s one of the worst apps I have ever used..12345asdfcVersion: 1.0.1

✓ We need desktop version tooIt is slow and we need desktop version.MamanhabahahhaVersion: 1.0.1

✓ PoorI have to reboot hard drive too often for app to actually show camera feeds..Sinker06Version: 1.0.1

✓ I phone notification does not workThe system cameras was very hard to get talking to the HDV-N6WF in the first place which took much time to get working. One selling point was the system’s compatibility with Mac OS which has turned out not to be fully true. Connection was made to a Mac using the available Mac version program, but detailed compatibility was not good. We then connected it to an older pc lap top which we assigned to use solely with this system but apparently it cannot hold the program for whatever reason. We are now limited to using web access only rather than the full program that came with the system. we bought a monitor to connect the HDV which was a waste of money in my mind since logging on is long and troublesome and it’s much easier to use my I Phone. Unfortunately, the web program doesn’t inform the phone app when motion is detected so, though we can see what’s going on and can review recorded history, it is done randomly rather than by receiving information as it happens. Lucky my wife and I are versed somewhat in computers or we would have never been able to get any of this to work at all. It’s been frustrating, to say the least..$/@/:Version: 1.0.1

✓ Offline on app when you open app after sometime start also sometime suddenly close appThis issue all the time offline when you open app.FffffffffffftftttVersion: 1.0.1

✓ No communicationThough I can access the cameras from my phone, I get no notification on my phone when the cameras are activated. I purchased the system based on its compatibility with Mac but am unable to access it successfully on my computer. Not sure where to turn for help!.MarfWJVersion: 1.0.1

✓ This new system has problemsPulling up camera images on the phone is very difficult. Customer is very unhappy with this new system.Grb74Version: 1.0.1

✓ Needs WorkA lot of bugs, keeps disconnecting from network. Also sometimes never loads and says can’t connect.RoosterpaliVersion: 1.0.1

✓ Very Long Load TimeThis takes way too long to load on a mobile device; iPad or iPhone specifically..KenoPastaCheeseVersion: 1.0.1

✓ Issues with cameras on phoneAlways having issues with the cameras offline and not able to connect Onto our phone.Minemaster202Version: 1.0.1

✓ Motion sensitivityThe app is great, I’ve had some issues with the sensitivity setting between 6 being too high and 5 not being high enough. 6 it’ll alert my phone when a wind chime moves but 5 I can go outside and walk right by the cameras and it doesn’t alert me to movement.MikeT629Version: 1.0.1

✓ It’s okay but not the bestIn order to have the live stream appear on my phone I must first use the menu bar and select anything then back out, otherwise it says all cameras are disconnected..Kimsue94Version: 1.0.1

✓ HD navigationThis program is not easy to navigate because record only motion is not available. Also the program is difficult to change in settings specifically the motion alarm.MatdatbangVersion: 1.0.1

✓ Bad AppThey need to fix this app. It is horrible. You push to get notifications and you either get one every second or none at all. It is worthless. I would give it a 0 star if I could..Don't buy this equipmentVersion: 1.0.1

✓ Not showing, the refreshing is just to slow,Most of the time it does not load, it’s been 2 weeks since I have been able to see anything.IcejabVersion: 1.0.1

✓ Hit or missTakes about 5-10 times of opening and closing app before it shows live feed. Mostly when I open app it says all my cameras are off lune and I cannot get into any menu. My only option is to close app and reopen. Kinda worthless.Gina519Version: 1.0.1

✓ ChiefAbsolutely horrible. It loses connection with the internet all the time. A waste of money! If I could give it -1 stars that would be appropriate! When I’m away I can’t access my cameras absolutely terrible I have to wait till I come home to reset them again ,the biggest disappointment of any camera system!.Firefighter EaterVersion: 1.0.1

✓ Does not always loadHave to try multiple times to get the app to start.R CtabVersion: 1.0.1

✓ ConnectivityNo problems with the system itself just the app. While at work I cannot connect to my device to see what’s going on at home. I have even tried while at home on the same network. Reinstalling the app has not fixed the issue..Terri8188Version: 1.0.1

✓ Prevent lock screen does not workThe prevent lock screen option in settings does not work on iOS. This causes the app to close when the phones display setting activates. You then have to tap screen or unlock phone. App needs to be able to keep phone awake when prevent lock screen is activated. When you try to activate it, it will not actually turn on. Slide moves back to off position immediately..Tomace1976Version: 1.0.1

✓ EventsNeeds better access to the events that triggered the camera. I do not like having to scroll back on time and date..Ctaylor 023Version: 1.0.1

✓ Not helpfulSince the app updated I have not been getting notifications sent to my phone 99% of the time. It is not user friendly because u have to click through too many things to see what’s going on. This is not helpful with knowing what’s going on at your home or business quickly. The best thing they can do is create a notification that includes a screen shot or video of the alert like Nest does. Very quick way to see what’s going on. I may just switch back to them when lots of money lost by buying these cameras. And customer support is not helpful at all. I called for help but he emailed me a manual. And they do not stay open long enough. I feel so unsafe with these cameras in house and I can’t depend on the remote setting to do a good job..Vicky2302000Version: 1.0.1

✓ App slow to open.Outside of my network and while I’m in my network, I attempt to watch my cameras from the app. The app was slow to open and at times didn’t open at all. This is a deal breaker for me. If I can’t see my cameras while I’m away, why have them..Gideon0007Version: 1.0.1

✓ Speed of accessThe speed of access from the cloud is unacceptable..FPC PerryVersion: 1.0.1

✓ Streaming and loadingCameras take forever to connect , while streaming they constantly cut out footage. Sometimes cameras don’t connect at all..CobblesjVersion: 1.0.1

✓ Need to fixOverall good app. It never works when I open it if I have previously opened it and didn’t close it out. To get it to work again I have to completely close it out every time and then open it again..User1245364Version: 1.0.1

✓ OfflineConstantly getting kicked offline, kind of useless when so need to check my cameras when I’m away from home..Epag67Version: 1.0.1

✓ Auto focus buttonWould like to see an auto focus button.George187Version: 1.0.1

✓ App doesn’t always pull cameraThis app needs improvement. For the most part you can see live feed and such, but there are times where then app doesn’t always pull up feed and force closing doesn’t always work. Also the playback of recordings is hit or miss as well. That why 3 stars but when it does fiction it’s great. Cameras themselves are awesome.PoppiczuVersion: 1.0.1

✓ App is not user friendlyHard to determine what does what and where to access past videos. Slow loading and not easy to navigate app..LadyoverproofVersion: 1.0.1

HDVision Mobile works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact HDVision Mobile.