- 96.0LEGITIMACY SCORE
- 96.5SAFETY SCORE
- 4+CONTENT RATING
- FreePRICE
Neuron E-scooters and E-bikes App User Positive Comments 2024
Neuron E-scooters and E-bikes app received 94 positive comments and reviews by users. Can you share your positive thoughts about neuron e-scooters and e-bikes?
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Neuron E-scooters and E-bikes for Positive User Reviews
✓ Great!It was great Ride can you guys make it so that you can drive right up to the Cineplex entrance rather than having to walk through the parking lot thanks.Version: 4.78.0
✓ Max and chiz nightBonza.Version: 4.43.2
✓ HeatherTook a long walk up the coast. Tired on the way back so hopped on a scooter. Great fun too.Version: 4.27.0
✓ It doesn’t let me verify my numberI just wanted to sign up with the app but it doesn’t even let me verify my phone number. Please help !!!.Version: 4.24.0
✓ :DI usually Uber or walk to work but recently I’ve been using these scooters. They’re very good in low traffic times where there are less cars around. They have a flat rate with the unlock fee and pay per minute, unlike Uber that has surge pricing. A 40 minute walk turns into about a 6-10 minute ride, scooter rides are also about half the price of an Uber(plus you don’t have to deal with rude uber drivers). I don’t usually write reviews, however I rode a scooter with a broken high speed button, left it a bad score and then rode another scooter to my destination, I was promptly emailed and informed that they would refund my ride and fix the scooter! They have excellent customer service, and I will continue to happily use this service. Some people ride these scooters around the neighbourhood and get in the way of pedestrians and cars. I wish there were more bike paths to ride on- there’s just not enough infrastructure in the area to comfortably use these scooters as much as I’d like to..Version: 4.56.0
✓ Great stuff!!!😃Very handy Scooters, thanks..Version: 4.19.1
✓ Super fun!There’s no busses on weekends where I live, and the scooter meant I was actually able to get into town without walking for 40 mins. Plus I went on the bike track so I could go fast which was awesome! All in all very fun and I highly recommend.Version: 4.44.0
✓ HiIt’s so great! Lot’s available in the city wherever. It speeds up walking by a lot..Version: 4.87.0
✓ Good way to get around but too costlyLike using the Neuron scooters, except they end up being quite costly my phone went flat and it cost me just have a scooter going as I couldn’t in my mind, it would be good if they had the concession rates in place of their rates in Melbourne etc to be able to use more as I would think that it would be students and income owners that would want to be using the neuron scooters the most, however they are too possibly to use often.Version: 4.90.0
✓ Fun but way too expensiveWay too expensive.Version: 4.84.0
✓ Massive gigglesOur first time on these, very easy to set up and use and great fun!.Version: 4.44.0
✓ City sight seeing and photographyI’m new to using scooters but I have to say I now that I’ve tried it, I love it such a fun way to see any city or if you’re in a rush to get somewhere. For me I’m on holidays so this is perfect I can stop at anytime to take pics I can run back if I think I missed a pic opportunity I will certainly use again and again Even tells you if you are in a no scooter zone absolutely brilliant It slows you down if you’re going to fast amazing BUT Having fun can be expensive so keep an eye on how long you are on it!!!!.Version: 4.3.1
✓ Good student pricesThe monthly pass is worth it. you get $20 off if youre a student. Nice..Version: 4.25.3
✓ Not just for the young!We are both over 60 and don’t move as well as we did in our 30s. The scooters are stable and easy to use. If you have used a scooter as a kid, you know how to ride these powered scooters. If you haven’t it does not take much to work it out. They do not go too fast to make you feel unsafe. The app is easy to use. David Reynolds, 62 of Sydney.Version: 4.55.1
✓ Only use this scooter if you want to pay ALOT moreI have used many “last mile” styled scooters and bicycles, this by far is the most expensive and least easiest to use. The product is probably the least powered and least able to navigate terrain, you will be disconnected then reconnected for no apparent reason. The scooters have no power and you will find yourself out paced by a leisurely walker. So why Five Stars........ simple they have made it so easy to take money off you I don’t need to be mugged out in the street anymore I can just get this company to do it for me. The prices are abomination. I selected a $15 and still got charged $45. What’s the point of advertising a fixed rate. In my opinion do yourself a favour and Use anything else other than this company..Version: 4.50.0
✓ SafetyBig on safety.Version: 4.57.1
✓ Great service, too expensiveI hope more competition comes into the market because the rate is too high for the service provided..Version: 4.56.0
✓ Use code Resgde9jmn For free ride.Great service.Version: 4.76.0
✓ UnrealBest experience ever on a e scooter. Can’t trump it. Cheers Dingo.Version: 4.64.2
✓ BestBest.Version: 4.18.4
✓ Easy and funIt took about 30 seconds to figure out it, plenty of step by step instructions. It was a lot of fun. I took some sanitizer wipes to clean the helmet (coz I’m Germophobic), I’m definitely doing this again, It was enjoyable, and easy (I’m 48 years old)..Version: 4.49.0
✓ Pink walkwayAwesome.Version: 4.23.0
✓ 第一次尝试city tour by scooters,funnyFunny day.Version: 4.51.0
✓ CongratulationsI had the time of my life. Zoom zoom around the c at r park x.Version: 4.53.0
✓ 1st Time RideSaw this thing at the side of the road. Decided not to walk and test it out. Convenient. Easy to use..Version: 4.78.0
✓ Good다른 서비스에 비해 편하네요..Version: 4.42.0
✓ The best scooters & ride zones in MelbourneThis is an Australian owned company that are making a real difference in Melbourne. I’m a frequent user of scooters in Melbourne and around the world when I travel and I think neuron has listened to consumers the best. They have upgraded the suspension, speed, have blinkers on the scooters, helmets work most of the time phone holders and they have really broad rides zones where you can put your scooter back where you finish your trip in my CBD areas, rather than having to try and navigate and find one like often happens on Lime scooters and slow things right up. Give these guys a go - MK.Version: 4.89.2
✓ PERFECTLet’s go.Version: 4.34.0
✓ Fabulous way to explore BrisbaneAmazing fun way to explore Brisbane. When the climate is hot and the hills are steep and it’s too far to walk - this is just the best! I was very nervous and would recommend people start on the go slow level while they get used to it. Loving the experience and appreciate the fact that it enforces go slow areas and no scoot areas so that riders do not become a menace to society! Only had positive friendly feedback when I rang the bell and sometimes stepped off so as not to cause problems to pedestrians..Version: 4.90.0
✓ BEST SCOOTERS EVER. GREAT CUSTOMER SUPPORT!!!I recently got the Neuron app to use around Australia, as I am currently traveling, and i think Neuron is an amazing idea! I used it a lot in Darwin, and its nice to explore, in an enjoyable way at the hold of a button !!! Their customer support is great too! I wanted to add my parents to scoot with me, but it wouldn’t work- I think it was my fault as I am not tech savvy and had no idea what I was doing. Anyways I couldn’t work it out and sent a review because it asks you about your trip all I said was “why won’t you work” as kind of a joke, not wanting a reply, but someone sent a reply, refunding my money!!! I think that’s so nice considering it was my fault I couldn’t work it out!!! They are a great company, and I recommend it to any people who like fun, exciting experiences!!! BUY NEURON NOW!! IT IS THE BEST SCOOTER APP!.Version: 4.31.0
✓ Awesome bosomRE3NVJC95E Get 3.2$ off with the code!!! Worth riding!!.Version: 4.78.0
✓ Fun but nott quite far enoughI park on the other side of RBWH and so do a lot of people to avoid paying for parking. Would be handy if your zone stretched a little further so I could ride all the way to my car.Version: 4.32.0
✓ 3day passGreat ride great fun and concept. But I do have one question that I can’t find the answer too, does the 3 day pass have to be use in 3 consecutive days or not? Or will it expire automatically after 3 days of purchasing the pass whether u use the extra two days or not? Thank u.Version: 4.2.0
✓ Fantastic serviceThanks guys we had a great time, very friendly team and nothing is a problem for them. I had a group of seven people and they arranged scooters for us at a pick up location, well done guys 10/10.Version: 4.1.2
✓ Super convenient but definitely needs improvementsOn our recent visit we found these scooters super convenient & a super fun way to get around! Unfortunately there are no phone holders & you can’t put directions into the app so you’re having to regularly stop to check your maps AND check the neuron app that you’re not riding into a no ride zone. Having to stop regularly is very inconvenient & on occasion it will let you ride outside the no ride zone then turns off but when we turned around our scooters didn’t turn back for on for over 500metres. Great idea overall but definitely add Prahran to your ride zone.Version: 4.67.1
✓ Fun butI just used for the first time. U fortunately I didn't realise that the time keeps running after the helmet is clipped back into the unit. I only noticed that 5 minutes later so my 2 min right turned a bit expensive. Please refund me 5 minutes..Version: 4.47.0
✓ Awesome fun!!Just fun :).Version: 4.81.2
✓ Cannot sign up and verify phone numberAs above. App doesn’t work. Tried Reinstalling.Version: 4.24.0
✓ Should add a family featureFor a lot of people who have families it is hard to use Neuron as you can only use 1 at a time so for a family you need multiple devices which is hard to carry . Overall good app great fun using the scooter I highly recommend to anyone looking for electric scooters or bikes.Version: 2.10.4
✓ Fun rideI wanted to do it just for the experience, now, it’s defiantly a highlight of my summer. It was really enjoyable! My kids (and my husband 😂) enjoyed this so much they didn’t wanna stop 😭. 10/10 recommend for anyone, it’s fun, easy and great if your in a hurry. Have fun scootering people!!.Version: 4.83.0
✓ So funGreat speed.Version: 4.87.0
✓ So much better than walkingWe love grabbing Neuron spotters whenever we go to major cities. They are fun and easy to ride. Allow you to see so much more in limited time, travelling about 3 times faster than a casual walk. They really save your legs and you just hop on ond hop off so you don’t waste a minute. There great for the environment too. Great concept and initiative!.Version: 4.39.0
✓ SpeedLow speed restrictions are more extensive than other scooters.Version: 4.46.0
✓ NEED THEM IN CAIRNSWent to townsville for a weekend and rode them around all weekend. The passes you can get are affordable and excellent. There really convenient. They would help alot of people who dont have transport to get to work and people who cant afford cars, and just to have fun on. They definitely would help alot of people i know. very convenient to get around, and very safe. please bring them 2 cairns and expand wherever possible. The brains behind these scooters are geniuses xo.Version: 4.55.1
✓ Love itGreat way to commute.Version: 4.32.0
✓ Really good fun, needs better zoningI really love the scooters and really would rather use them than the bus, but one of my favourite roads and the one I need to make the scooters worth it was changed to a no-ride zone (probably not neurons fault, not why I deducted a star). The reason I deducted a star was because after I went into the no ride zone, it took way too long for it to figure out I was back in a ride zone and then I spent a while trying to find a diversion to get me to the place I wanted to disembark. The gps is quite slow to update on the app so it’s really hard to tell which street I’m on and if I go down a street if I’ll then run into a no ride zone, which costs money and time. What id like is faster gps or turn by turn navigation (obviously I can’t use google or Apple maps for this as they aren’t aware of the ride zone boundaries). Or even have the app have be able to select a destination and the scooters give me turn by turn voice navigation. These things are fun and worth a try, but I won’t get a pass until the geo zone changes calm down..Version: 4.29.0
✓ First ever ride !We arrived in Canberra last night and saw all these scooters around the streets. So… this afternoon we decided … why not go for a ride. A Sunday afternoon scooting around Canberra was lots of fun, even in the chilly air. Not sure it would be quite as relaxing on a weekday with the pathways no doubt being busier … but maybe we will go again tomorrow and see :) Love this mode of transport. Well done Canberra and Neuron 🧡.Version: 4.58.0
✓ Using a Nueron in DarwinTook the plunge and navigated downloading the app etc. Took a while but it was fairly straightforward. Cycling and scooting are the ideal way to cover short distances around the CBD. In Darwin. It’s mostly flat and traffic is generally light. Once you know the rules and restrictions it is an easy system to use and is effectively monitored. My only regret is that I didn’t know about the multiple day pass which I would’ve used. A holder or slot for a mobile phone on the bike or scooter would be god as I had to dismount and take off my back pack to check on my phone. Something to secure a bag or item in the carrier would be good . Overall I found the system fun and efficient and reliable to use. It has complemented a very enjoyable stay in Darwin. Highly recommended!.Version: 4.85.0
✓ Neuron ReviewApp is 5 stars. Easy to use. Efficient way of travelling. Service area cuts off before I can get to work so that could improve and I think the price should be an even $3. Other than that I love it! Wind in my hair makes me feel alive and free haha!.Version: 4.78.0
✓ Listen and responsive to customer experienceWe would all like to have a safer and more convenient communication between different places. It requires your sharing of personal experience to minimize its possible risk for our ride to be better secured. Thank you, Neuron, for taking customer’s feedback into account so that we will not keep trying after seeing the low electricity warning shown on the e-vehicle 👍👍👍.Version: 4.80.0
✓ Forgot somethingI had walked to Crocosauras Cove and then realised we had left the camera back at the hotel. Jumped on a scooter and was back with the camera in just 10 minutes! So good.Version: 4.56.0
✓ Bad!Pls readWhen your downloading the app it’s says 4+ but to ride the dumb scooter you have to be 18+! What’s the point of saying 4+ ?! They really need to think!( Including I saw 12 year olds riding without a parent!).Version: 4.18.0
✓ First RideThis was a great first ride, very nice. Thanks for the opportunity.Version: 4.79.1
✓ Bumpy roadTell Saskatoon council to fix the pot holes.Version: 4.84.0
✓ Ever so grateful 🙏Walked a good 3ks then found a scooter. Best 17 minute ride ever! Must say I’m glad I didn’t have to walk up the hill on Rockhampton rd 😅 awesome for agency nurses who are trying to get around to see the beauty of each town. Worth the ride especially in Yeppoon. Be nice to have some for nurses in WA Midwest Carnarvon hospital. Thanks again!.Version: 4.76.0
✓ Very goodReally good experience with neuron In my trip by princess wharf!.Version: 4.4.1
✓ Can’t tryI can’t try, because I don’t have a credit card. Please if you make the payments will be on “7eleven” so we can pay there. Thank you.Version: 2.11.8
✓ AwesomeThe best thing to short trip a super affordable.Version: 4.33.3
✓ Good initiative but roads not ready for thisLove the scooter and the technology but in Newcastle Upon Tyne where cycle lanes are poorly defined and roads are very bumpy, it’s not exactly safe on the road. We were riding down a sloppy road which is bumpy and full of vehicles passing, it can be very struggling to grip and brake well to be in control of the scooter. The riders need to exercise risk assessment of the condition and ride safely or I foresee accidents to occur easily..Version: 4.24.0
✓ GreatAmazing experience.Version: 4.23.0
✓ Mixed feelingsAt age 72 I’m enjoying using an e-scooter but can see there are hazards for some. The position they’re left in is one, if care isn’t taken to see they’re not an obstruction. The bell doesn’t seem loud enough to alert pedestrians in shared spaces. Otherwise silent, non-polluting fun is a huge plus. Hope this trial sorts the problems..Version: 4.44.0
✓ Got refunded at leastDon’t really like the $1,00 activation fee but then again who does. First time I tried one the helmet stayed locked during my “ride” and the accelerator and brakes weren’t working. Paid $2.50 for literally nothing (incl. activation fee). Was refunded for this though. Had to walk further down to find another with its helmet missing, until about 1.5km from my original location I found one that worked perfectly and unlocked the helmet during startup. At least I got refunded for the first.Version: 4.70.0
✓ Verification failWouldn’t send my verification code to my phone after many tries. Couldn’t use the app at all or try verify my email instead as every time I opened the app it went straight back to the phone number verification page.. got a lime scooter instead ...Version: 4.51.0
✓ Love NeuronWow. Have been riding scooters for 12 months but always bought a universal pass on the other scooters. Force of habit. Their system was down tonight so I grabbed a Neuron. No comparison. After 1 ride I am a convert. Neuron hands down in every category Great scooter. Wider. More stable. Quieter. Better tech. I am done. Completely converted after 1 rise. Thank you.Version: 4.65.2
✓ AwesomeJust perfect. Simply brilliant..Version: 4.31.0
✓ BrilliantSo handy.Version: 4.48.0
✓ Great, but way too priceyIt’s expensive.Version: 4.90.0
✓ 🧜🏿♂️🧑🏼🦲yodhdhfjjsjashdj.Version: 4.47.0
✓ Great serviceI would like to say that it is refreshing to find a company that has such good customer service. I had a problem with my scooter and it sucked a bit of time before I was able to sign of. Neuron not only got back to me quickly with a response (which I was not expecting) but also promptly refunded me the difference. I will definitely use this service in the future. Cheers Leon.Version: 4.50.1
✓ GreatCool.Version: 4.82.0
✓ MelbourneGreat fun.Version: 4.55.1
✓ Got to do it!This has got to be one of the funnest part of my holiday. I love it so much. The fact that there is a long ride makes it even more special. In Busselton, you can ride the whole way along the coast from Bayview Geographe resort, all the way to town. Thank you so much for providing the service!.Version: 4.68.0
✓ GoodIt downloaded quick as g.Version: 4.65.1
✓ Looks goodNeuron now available in Perth, Western Australia (Mar 2023). Not ridden yet but had to download the app to find accurate pricing. $1 unlock + $0.51/min. They have price plans options which seem reasonable. Looks like lots of scooters and parking locations available which is great..Version: 4.73.0
✓ First timeGreat idea should be more about.Version: 4.33.3
✓ 5 starThese scooters are cool.Version: 4.84.0
✓ Brilliant value with their monthly passI was using Lime Scooters before in Christchurch, but switched to Neuron to try out the competition. The monthly pass is currently a steal at $1 per day. The Scooters are sturdy and good to ride, and the helmets are a bonus if in heavy traffic or riding in the rain. I’ve had no issues with the app, but do be mindful it consumes a fair bit of battery life..Version: 4.44.0
✓ Really goodEasy set up to ride.Version: 4.47.0
✓ FabulousThey are great for getting around town!.Version: 4.28.0
✓ CruisingCool way to see the water front.Version: 4.49.0
✓ AwesomeLoved it.Version: 4.63.0
✓ Rough rideExperience has been good so far just how they are built going over things like tram lines in Melbourne or small section of bluestone because you have no other choice is rough compared to similar companies. Be aware they do peak rates so check before unlocking..Version: 4.62.0
✓ Family rideFun and easy to use.Version: 4.39.0
✓ Number problemThe app dosent let me use my number so I can’t access this app.Version: 4.24.0
✓ Really goodBro I cannot explain how much this helps bro it’s cheap easy and I get places faster.Version: 4.81.2
✓ Great trip on Franklin wharf, Hobart!Ace experience. Pizzas delivered safely back to digs for snack tomorrow..Version: 4.67.1
✓ Yes Power!Neuron has the most power of all the scooters presently in Auckland. This is vital for Aucklands hills!.Version: 4.4.0
✓ Ending tripI can never seem to end trip. Scan ride stays on screen even when I’ve parked scooter up and put helmet back. I then have to wait 5 mins for scooter to become inactive. Very annoying..Version: 4.53.0
✓ It is very good exceptThe scooter kept on beeping and saying low speed zone even though the side walk here was meant for bikes people and scooters.Version: 4.83.0
✓ Fantastic !Fantastic.Version: 4.37.0
✓ Started using regularlyWas a bit dubious about these but since using one for the 1st time a few weeks, have since used regularly to get to work, which takes me 5 mins on a scooter. So easy to use!!.Version: 4.27.0
✓ Great appI love this app. Definitely thumbs up.Version: 2.7.0
✓ Neuron escooter on Dunedin stUneven road bumps n cracked n dips making the journey hazardous..Version: 4.25.3
✓ Great Ride!!!Brilliant Ride..Version: 4.19.0
😕 Neuron E-scooters and E-bikes Negative Reviews
