SMART ETickets Negative Reviews

SMART eTickets App Complaints & User Negative Comments 2024

SMART eTickets app received 6 complaints, negative comments and reviews by users. Have you ever had a bad experience using SMART eTickets? Can you share your negative thoughts about smart etickets?

SMART eTickets for Negative User Reviews

✓ FacepalmI just got a job down south and was excited that I could just take the train down. I’ve been trying to look at the Smart Train website for fairs and schedules on my phone, but the website doesn’t work well on phones. You can’t see a lot of the info unless you hold the phone horizontally and then when you do that it squashes your field of view. When I saw there was an app I was again excited. Downloaded the app and looked for a schedule section. Saw “Trip Planning” and tapped it. “Smart Train schedule” *tap*. Loads up the $h@t website. “F¥€&!”.BontowastakenVersion: 7.8.2

✓ UnbelievableBetween erroneous signage at the ferry building & no one to ask for help, good luck trying to figure out what tix you need for taking a ferry & smart train..JPSFVersion: 5.6.6

✓ Easier than the kioskThe app is much easier to buy tix for a family because you can buy them all at once..HoovdiniVersion: 6.13.77

✓ Doesn't WorkLousy app. Resetting account constantly..JomibarVersion: 7.8.11

✓ Very Basic - just directs you to the websiteThis app is extremely basic, and not very useful if you’re trying to use it for scheduling and connections. When you click the link to schedules, it takes you to their website. The schedule on the website is not smart device friendly, so it’s very difficult to navigate, especially if you’re trying to get a connection. Very limited scheduling for ridership, but that’s a different topic..Cameron415Version: 7.8.11

✓ Missing feature listNeed to add 30 day pass option to app. Need to add parking space payment option to App. Need train schedule embedded on APP itself. Current schedule viewing option is just a link to Smart Website for viewing. Problematic if your in a an area with poor cell data reception..MikeymcdangerfaceVersion: 7.8.11

SMART eTickets works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact SMART eTickets.